Okay, I'll be honest--I have lived in Hayward and driven past this place so many times, but I never…read moreeven noticed Sector 19. I'm so happy my kid's team chose to celebrate here after our championship-winning game! This location is so clean and has so many fun things for the kids to do. As soon as we got there, the gentleman at the register was ON IT. He was helping everyone and making sure the entire team was well taken care of. The league covered the kids' meals, while the parents purchased their own food and drinks. It did take a while to get our food, but it was completely understandable. About 15 families walked in all at once, and they still had regular customers there enjoying the World Cup game on their many TVs. They have an arcade and laser tag. The arcade prices weren't bad at all. The kids each got a $25 game card and had enough credits to play for about an hour. Once we got our pizza, it was definitely worth the wait! Even though it was a personal-sized pizza, my husband and I were both able to eat from it, and it was enough to satisfy us. To be fair, we had also sampled some of the other parents' food while we waited, but I still thought it was a pretty good portion. Overall, I would love to come back whenever we're in the area or after one of our games. A special thank you to the gentleman at the register. He was truly a team player. Not only was he helping customers at the front, but he was also bringing out pizzas, checking to make sure everyone was doing well, and just had awesome energy the entire time.

Great addition to downtown Hayward. Perfect for kids - it a smaller version of chuck e cheese…read more I love this place and want it to succeed. Hayward is an underdog city - and this is such a unique space. If I was the mayor of Hayward I would shine a light on this place as I think its an important piece of the city. I live just 2 blocks away and have never gotten any note on my front door or advertisement or coupon. I think that is a shame. If I was head of marketing for this business I would place a flyer under every door mat in a 5 or 10 block radius. This is a missed opportunity for core customers. There are new high rise buildings also popping up - a huge senior building - why not a special flyer offering seniors discounts if they show up for an early bird dinner? Often times you can also tell if kids live in any given home in the neighborhood. There are kiddie pools, tiny shoes left out front, bikes thrown around in the front yard - these homes should be targeted even more aggressively with fliers and some sort of incentive to come in. Another huge problem with this place is the lack of emphasis on ease of 'searchability' of the place. I had lived so close since 2016 and had not known about the place until maybe 2020 during the pandemic. How is that possible? It's all about not knowing this is an arcade. Sector 19 doesn't mean anything to me. It should be called 'Sector 19 Arcade' so that people can find it with a Google or Waze search. The arcade is clean and bright and fun for little kids. Its a safe place too - where parents can hang outside more in the restaurant part and not worry they wandered off - there is only one way out. The arcade needs to be front and center - this is why people come. Pizza House or Susie Qs have no competition in this arena.... so lean in on this. I will say that a Susie Qs has an edge with food quality - so again, more reason to make the family friendly atmosphere the center of attention.

Not my favorite Round 1 but still love going here after dinner in the area. Shout out to Derik for…read morealways being there to help us reset and claim prizes (though it is much more resetting than claiming prizes). Staff as a whole has been helpful when I've been there, even when they're definitely slammed. Have seen the improvements over the years! Think the variety is pretty good, though wish there weren't so many of those cheap plastic minis. Feels like quality in prizes has gone down over the years.

I am so sad. I've been coming here for years and each time i spend over a hundred bucks and always…read moreend up with a few plushies. These past couple times? NOTHING. They are so greedy now. This time around i used my saved up tickets to get a small plush just so i can leave with a prize. Back then, you see everyone holding plushies and walking around. Now, maybe a few lucky winners? They filled a lot of the space with the mini claw machines. Do not play these!! You will not win! The claw strength for most of the machines are zero to none now and they have bumped up the prices for all of the claw machine games. They even force you to pay more for less credits now. Now it's either $120 or $140 ($110 before) and the credits definitely don't last as long anymore. Bad economy i guess. Don't come here if you actually want the prizes After using up 450 credits, i gave up and tried playing one of the marble games, the machine malfunctioned and refused to pay out the tickets. Asked someone to come look, a angry mechanic lady came by and walked around the machine, took a glance and left. I thought they needed to get help or something so i'm just sitting here and waiting for 30 minutes for them to come and try to fix it. Spoiler: they didn't come back to fix it nor come back to give an explanation to us. When i checked back at the reception, they said they sent someone to look at the machine but no one was at the machine(?) I AM LITERALLY SITTING IN FRONT OF THE MACHINE ARE YOU KIDDING ME. Then they sent the same angry mechanic to come back, who gave me a mean glare, opened and tinkered with the machine, couldn't fix anything, and proceeded to walk away without saying a word. Another 15 minutes went by, so i went back to the counter to just ask for my credits back since i don't want to wait anymore. They said they are fixing it and i will get the tickets once they finish fixing the machine. I'm like they aren't even there. But they said they can't give me back my credits -.- Ended up taking an L and just killing off the rest of the card and leaving. It's like they can't afford to let you win It's such a scam Imma just wait until I go back to Japan where it's like a dollar each play and there's actually a chance to win things. Good bye Hayward Round one.

A solid place, went here on a Saturday around 3pm. The machines weren't that full and there were…read moreonly three that had plushies we wanted. Spent $25 and go at least 15 plays which we split up between three machines. We were able to hit on two of them and apparently we were guaranteed three items so we got the third one anyways. I thought there would be more machines that we'd be Into, so that limited the amount of time we wanted to stick around. I may go back again just to see if they have new items.

This was a fun find for my kids and I. Typically I steer away from claw machine games because let's…read moreface it, you lose more than you win. With the incentive of receiving 2 plushies with a minimum game purchase amount, it alleviated the anxiety of walking away with nothing to show for my kids. The space was well lit and clean. We were the only patrons during the last hour of day. Heads up- once the claw retracts and moves back towards the prize drop zone, it shakes A LOT and we end up losing the plush animal any way. Occasionally we managed to get 2 or 3 wins. As I mentioned earlier, you're guaranteed two plushies when you purchase a minimum game card amount, so that made the losses more manageable. Overall, it was a fun experience and I'd take my kiddos there again. The gentleman that helped us was friendly and reassured us about the two guaranteed plushies to put us at ease so we can try to enjoy our time.

This place is crazy nostalgic, and I'm loving it. Playing the games I grew up with, along with the…read moresounds of kids having fun, the games are clean, and the area is fantastic. A nice park around the corner and plenty of restaurants a short walk away. I drove just shy of 100 miles to get there and try their games, and it was worth it. The town is like a cool getaway, especially if you live in an area that gets hot.

Good, wholesome nostalgic fun at a great price! I've taken my 22 year old nephew there when he was…read morea kid and a teen and now I take his younger brother who is 11 there to keep the tradition going.

Overview: a great date activity or just for fun, a wide variety of holes and challenges, food…read moreavailable, and other fun like pool and arcade games ---- The first time I visited here was to play pool a couple years ago, which is paid through the reloadable game card that you can purchase there. It can get busy at the tables and you might have to wait for one to be free. I also don't remember how much it was per game (sorry!) This time when visiting back home in Alameda we decided to play mini golf! The pricing is as follows (as of August 2026): - $16 - Adults (age 18-64) - $13 - Youth (age 0-17) (Age 0-4 is free when playing with a paid adult) - $13 - Seniors (age 65+) You pay at the front and then there's a ball machine near the entrance where you pull the handle of the color ball you want and it comes down the cool metal wire runway. The lady at the front wasn't super helpful and we kinda wandered around looking for where to get the balls, but once we asked she pointed out where we could get them. There are a standard 19 holes on this course and each one is a cool little tidbit about the Bay Area! It was cool seeing local landmarks and the different challenges for each hole. I was terrible was had a fantastic time playing. My boyfriend on the very last hole, got a hole-in-one which triggers an alarm and you get a free round a mini golf voucher that expires 3 months afterwards! Our very first date was playing mini golf so if we are ever visiting again I'd love to make it a tradition! ---- Overall: a great place for mini golf, super cute local landmarks at each hole, challenging, creative, and very fun!

Had a great birthday party here for my son!…read more At first they seemed very strict when I spoke with them on the phone, but it ended up being very chill and laid back and all the kids (and adults!) had a great time. They probably get people trying to take advantage of them bringing larger groups than expected or whatever. It was golf then lunch then arcade and they were a little flexible with the end time for cake so that we could get maximum arcade! The Chicken fingers and fries were great. They could up their game with the pizza a bit, but haha, the kids seemed happy, and everything in the world doesn't need to be gourmet. Good beers on tap for the parents. Felt a little gross drinking them out of a plastic soda cup, but I digress... Price was good for the value we got! It wasn't cheap, but still pretty reasonable when you factor in the unlimited arcade. One of the staff was super excited to about one of my kid's gift--the Remote Control Skibidi Toilet! Thanks y'all for a fun and low stress party.

This is a review for the Dublin location We arrived and got…read moreto race immediately. The kids were stoked. All the staff was curteous at the front desk, racetrack and "restaurant". The restaurant is a MAJOR let down though. The portions are not even kids menu worthy but the pricetag is huge! Kids left hungry, I was more angry. Do yourself a favor, Nations burgers and In and out are 5 minutes away. No brainer!

The facility itself is fun, and the kids had a great time, but I wouldn't recommend it for a…read morebirthday party given the cost. At $80 per child for the most basic package on a weekend I expected a higher level of service. Throughout the party, I had to ask for everything. I had to request water pitchers, ask for a candle and lighter, and no one offered to help cut the cake. The staff didn't offer much help coordinating the event. I've had parties at Pump It Up, where the staff was much more attentive and proactive. I also had an unpleasant interaction with an employee (Scott?). The employee's old white car was parked in front of the facility, with its windows completely down and a cracked windshield, and its alarm went off. The employee came outside, WALKED ON THE HOOD OF HIS CAR to turn off the alarm, and then accused me of hitting his car. My husband and the five children in my car all confirmed that I didn't. After confronting me in the parking lot, he walked back into K1 while I followed behind. I found it very inappropriate for an employee to yell at a customer, especially as they were entering the business. The kids enjoyed themselves, but the overall customer service was not up to my expectations. When I book a party I like to be stress free, otherwise I would just host a party at my own house.

Adam thank you for the "blue dolphin"! You are cool as shit. I loved watching you navigate all…read morethese personalities. Please note that they only take cash!!!! Parking was difficult on a Friday but the variety of options was worth it. I would come back again.

I am writing this review to warn other parents about a severe safety issue and a shocking lack of…read moreemergency training at this establishment. During our visit, my 6-year-old son's arm got stuck inside the bowling ball return machine. When people rushed to the counter to alert the staff that a little boy was trapped, the employee's immediate response was completely unacceptable. Instead of rushing over or immediately hitting an emergency shut-off switch, they simply got on the loudspeaker and announced, "Don't put your hands in the machine." They completely failed to manage the situation or even figure out how to turn the machine off. Once we finally managed to get my son's arm out ourselves, the total lack of urgency continued. An employee grabbed a ziplock bag and walked--not ran--sluggishly to get ice. He then realized he forgot the key to the ice machine, turned around, and walked slowly back to get it. Watching this casual pace while my child was hurt and screaming was infuriating. I ultimately couldn't wait any longer, ran to him, grabbed the ice myself, and rushed back. Zero basic human urgency from the staff. Furthermore, these ball return machines absolutely should have weight or pressure sensors that automatically stop the internal belt when an object or a child's limb becomes trapped. The fact that the machine kept running is a massive liability. The staff here clearly has zero training on how to handle an emergency, shut down equipment, or administer basic first aid with any sense of urgency. Parents, please keep a very close eye on your kids here, because the staff will not know what to do if something goes wrong. We are only lucky that his arm is completely fine because of the quick-thinking customers who rushed to help us. To the amazing people who jumped into action to help save my son: thank you from the bottom of our hearts.

Super clean and organized space, we enjoyed our time at Bowlero. We were able to make an…read moreappointment online, which I highly suggest on weekends since it tends to fill up and get busy. There's good parking, an arcade area, and the interior is fairly new. You're able to order snacks through the staff. Typically there is touch screen to order your food, but it was down when we went. My only feedback is to get that fixed since staff coming by constantly is a little distracting and takes away from the experience especially if you're trying to just spend time with people. Nonetheless they're helpful and kind

Sad to find out that most nearby alleys had closed, we happened upon Bowlero Alameda. Since…read morevisiting, we've returned many times and even joined leagues to enjoy perks, practice games, and good vibes on a regular basis. I went from bowling somewhere over 50 to a consistent 100. The bathrooms are clean and the food is decent for bowling alley food (soft pretzel and beer is a classic for a reason). The bar is nice and the bartender Sam is nicer. While it is true that Bowlero has the reputation of gobbling up bowling alleys across the country, there's no hint of corporate detachment from most of the amazing staff at the Alameda location (aside from the one surly chum who seems to hate everyone who checks in), but everyone else is genuinely kind, helpful, and someone I look forward to seeing.