Surprisingly one of the better adoption centers I've been to. Maybe my standard is slow given the…read moreconditions of most adoption centers I've been to but this one is nice, the dogs don't look sick and even look healthy. Definitely worth a visit if you'd like a new companion to take with you home. May they never forget who they are as a business.

Joyful experience adopting a puppy. He has been a sweetie…read moresince day 1. Staff gets a five star review. Wonderful people.

We had a whirlwind of getting our little kitty today and I must say that Alicia and all the staff…read moregave us excellent customer service and care. I appreciated that Alicia listened to what we were looking for and didn't try to get us to take animals we were not prepared to take home with us. Alicia went the extra mile and took my contact information and contacted us when a kitty that met our requirements came in. We literally found ourselves bringing our little lady home within an hour and we couldn't be happier! Everybody we encountered were very friendly and helpful.

I wanted to share my experience fostering for Riverside County Animal Services because this entire…read moresituation has been heartbreaking, confusing, and deeply traumatic. I initially agreed to foster a sick black kitten with a severe eye infection. There were supposed to be two kittens, but the second was not there when I arrived. The shelter then asked me to return the following day. I called beforehand and was told they still needed me to come. After driving approximately an hour back to the shelter, no one seemed to know anything about the second kitten or what had happened. Instead, I was urgently asked to take home a litter of neonatal bottle babies because they reportedly had no placement available and otherwise faced euthanasia. These kittens were visibly very sick and severely flea infested, to the point that fleas were crawling around their eyes. One kitten passed during transport home. Another passed shortly after arrival. Others passed despite my efforts to stabilize and care for them. I spent days trying to save them while also seeking veterinary guidance and emergency support. When the kittens passed, I wrapped their tiny bodies in the same blankets they had been packed with, including the microwavable heating block provided with them, because everything was heavily flea infested. I then kept them frozen until I could make the hour-long drive back to the shelter. At no point was I told there was urgency regarding returning their bodies or given any instructions on how they should be handled. I brought them back the same day I volunteered for one of the shelter's "dog day out" programs. Instead of compassion, appreciation, or even basic humanity after everything that had happened, I was told I could no longer foster based upon the "condition" of the deceased kittens. Those statements absolutely destroyed me emotionally because the kittens had already been critically compromised when they were transferred into my care. They died in essentially the same fragile condition in which they had been given to me. What makes this especially painful is that I recently lost my heart dog, Kublai, after sixteen years together. Part of the reason I stepped into fostering was because I was trying to channel that grief into helping vulnerable animals in his honor. My animals are my family and, quite honestly, caring for them is one of the only things holding me together emotionally right now. To be made to feel like an abuser after desperately trying to save these tiny lives was devastating beyond words. I absolutely support rescue, fostering, and adoption, and I know vulnerable animals desperately need people willing to open their homes and hearts. I would still encourage people to foster and adopt. However, I also believe prospective fosters deserve honesty, support, clear medical guidance, and basic compassion from the organizations asking them to take home critically ill animals. I sincerely hope Riverside County Animal Services reevaluates how medically fragile neonatal animals are handled and how volunteers are treated during already traumatic situations. Deflecting blame, especially when it stems from the negligence of the paid employees (ie a supervisor who has never contacted me, sent me home with kittens she knew needed immediate flea treatment, and then accused me of abuse) is beyond horrific. My heart is with the kittens we lost and the ones still fighting. Also keep in mind that I spent over $1000 out of pocket thus far trying to save these kittens. I don't want to in anyway discourage anyone from fostering but at the same time think it's best for everyone to know the realities of it, especially when they will be on the losing end of the blame game.

Foster Army Animal Rescue Riverside, CA…read more Date went 11/9/25 (Sunday) Time went 12:37am (not too busy, but still other customers inside the store) Atmosphere: Kind of reminds me of a small mom and pop shop, it's actually quite spacious in the inside and clean. Come here if... You're looking for clothes that are low in price! This store is actually one of the only stores that I've been to that has prices this low. Also come here if you'd like to support a great cause, animals :,)

They don't answer their phone. They're not get involved as far as rescuing a dog I think out of…read morecity that's been my experience so I can't recommend them.

Great animal shelter. No kill animal shelter. Take great care of all the animals. Friendly willing…read moreto help. Always looking for donations for the animals

Good place for a furry-member. I recommend visiting the location. Small shelter with a lot to offer.read more

Sam was super helpful with making my purchases. He was able to direct me in the right direction…read morewhen it came to my beta fish.

Cory did an excellent job knowledgeable of pets and products he went out of his way to make sure…read morethat I was well taken care of thank you for an awesome and amazing team

She is completely a scam. I adopted a dog through her early one morning and brought her home! I was…read moresurprising my fiancé with a new pup, and he was very excited! Once we picked up my stepdaughter from school and introduced her to our new family member, we noticed that the dog was skiddish near our daughter and tried to nip at her. My fiancé unfortunately decided that it was best for her safety to return the dog back to Audrey, and I did that same evening. Audrey informed me that she would refund the adoption fee to me but never did. I kept calling and texting her to receive the adoption fee, but she never did. The same dog named Nova was adopted a day or two after I returned her to Audrey, so she received double the adoption fee for her.

As the name says, it definitely is safe haven for our furry friends. If not for Audrey, I don't…read moreknow what would we do with our precious little Mocha. She's everything you can imagine you would want for your dog...caring, compassionate, first patient and a lot more. She took our baby in right away to care for him when we were challenged with unfortunate circumstances. She's so understanding and hopeful. It was a crying mess for us but It really is comforting to know that your fur baby will be in good hands when everything else is so uncertain right now.

My dog ran away on 5/27 there were strong winds and broke my side gate and he left. No one was home…read moreI went looking for him and nothing. I put him up online and there was a match and said he was at the Corona animal shelter. When I called at 6:20pm they said they were close and couldn't help me till the following day at 10am when they opened. I called again the next day and both times I called they were rude and cold. Made it seem like it was my fault my dog ran away. Accident happens and I wish they were more helpful and kind. At the end of the day my dog is with us home and I'm grateful for that.

I placed a call to dispatch right now for a stray contained and they called the point of contact…read morewho is at work with the dog right now and they advised him to leave the dog back in the street (TO GET HIT BY A CAR AND DIE) and they would check if it was there in the morning. Officer Neff and Officer Rodriguez responded to the call and that was a completely UNACCEPTABLE response. Your tax dollars at work Corona

Never heard back from them and we were ready to adopt immediately. Both myself and my daughter…read morecalled, (the "are too busy to care for kitties AND answer the phone, so please send a text"), so we texted, created an account online (because they want to know you're "actually serious" about adopting before you can even MEET the cat you're considering adopting.) (I do understand and respect prioritizing the mental health of the cats, but I'm sure the cats, especially the adults, would prefer a compromise, like being required to fill out a one page form on the spot before meeting). Every serious adopter that goes into a pet store and sees one of this organization's animals that they are interested in adopting and is told they have to go through this and this and this step before they can even interact with the cat and know if the personality is a fit. Everyone loses out. In my experience, even if you do go through all the steps, they won't call you back, and a cat that could have had a home I know had that opportunity taken from them because of the seemingly righteous or superior attitude of the rescue people. They surely know how many people go in and out of those cat and kitten rooms at the Animal Friends of the Valley shelter. Having a few people go in one at a time to meet one particular cat, I don't feel, is any more dangerous or unhealthy for the cat than them losing the opportunity to be adopted and eventually being put down. I just don't understand rescues like this. If you're too small to actually help, then let somebody else do it.

I had a beyond expectation experience with Mindy and her daughter, even though at the end I didn't…read morechoose to go with the adorable and sweet boys Teddy and Khabib they brought for me to meet and interact with. Mindy provided a very personable, warm and extremely responsive service, made every effort to respond to my inquiry on Adopt-A-Pet and approving my application as well as just answering my questions and chatting with me about my potential cat baby's personality traits and his background story. She responded to emails as late as 11PM on a weekend and her demeanor was always welcoming and reassuring, like an old, caring friend. Mindy's words and actions convey that she truly truly love all of her rescued cat babies and she only wants what's best for them and she works extremely hard to find them good homes. I was very sad that neither cat babies from her rescue matched the particular personality I was looking for (I was trying to fill this big hole in my heart with the tragic loss of a stray cat named Cookie I cared for) and I really wished that given all the hard work she and her daughter put into, I'd adopt either Teddy or Khabib. Despite these big, affectionate sweet boys were not the best match I was searching for, I don't think any less of them, I sincerely hope they will find their forever home they deserve and I cannot be more grateful for Mindy's time, patience and understanding she's extended me and my family. If I had more capacity for an additional cat baby in the future after finding THE ONE, Mindy and her rescue is the first place I'd check out. If you are also searching for your feline soulmate, please look no further!!