There are truly not enough positive adjectives that can really explain what an excellent plus…read morerepair shop Shurway is. Any future customer does not have to worry about getting ripped off as is a fear for car owners. Honest, caring, helpful, friendly and just great. What a pleasure to deal with such professional people. Shurway is the only repair shop you should go to regardless of where you live. My experience is much better than great. HELENA DE PAOLA

Time and time again this place has proved to be an honest trustworthy and reputable repair shop…read morefrom minor dings and scratches to doing big repairs such as my most recent for my 2025 Honda CRV. This is an approved AllState repair shop and knew that I would get treated Professionally and honestly and the work is always beyond satisfactory. This is a family run business and value their recommendations and timelines of when work will be completed. They have great communication and have kept me informed every step of the way with my recent repairs. I would highly recommend sourcing This place as your repair shop.

The customer service is amazing. They keep you up to date on what going on. They walk you threw…read moreever step. The work is amazing. They are the best on the island. I only bring my car to them.

We used them twice, a rear end collision on my wife's Subaru and a deer strike to the front of a…read moreToyota. Both times they were quick with the fix, the Subaru turned out better. I had to go back for a second bumper clip for the Toyota and it still was aligned slightly off. For the most part it's good enough, as it's been over a year without issues. They do a great job matching paint, I can't tell a difference between the front and back bumpers. As for parts, they go cheap when quality after market ones are unavailable, due to our insurance companies contract. More recently I needed a new front grill, which I purchased an OEM independently. They looked at the front of the car and said it needed a bumper, grill and a few other parts and paint for slightly over $1,000. Also, I would need to sign a waiver to skip calibrating collision sensor. I ended up taking it to a mechanic, and they replaced the grill for $70. Because no one disassembled the entire front, they nor I could prove the status of the inside arms of the bumper. Even if they are damaged, it's still holding, which is good enough. The plastic on the bumper was flimsy to begin with and the position looks the same as the photos taken when they finished the original repair. For now, I consider it completed and my cruise control has stopped flaking out at high speed. In this case I received a quote from the methodology that makes them respected for handling repairs, but it was not what I wanted to do.

They do great work at reasonable rates. dom is a gentlemen and pleasure to work with. Would highly…read morereccomend

Used cheap paint on my car. The paint started to peal off after a couple of months. Employees are…read morenot welcoming, disrespectful, and do not answer questions efficiently and appropriately. It seems that they only provide answers that will allow them to make more money off you. I do not recommend their service.

Going to see these great guys over 20 years. Generations of precision and detail work. Would never…read morego anywhere else! Treat you like family!!! Professionals in every aspect of their work. Your car comes out of that shop looking better than how it went in always.

This is a review of 3 places so crossposting it for Island Toyota dealership, Island Toyota Service…read moreCenter, and a body shop in Brooklyn Auto Dent. This must be the worst dealership there is. I went to their repair service on quintard to get my wheel alignment checked after a parking lot collision where a person backed her car into mine. The insurance adjuster was supposed to go there to write up an estimate. When they got there the next day, my car wasn't even there anymore. Without my consent, they sent it out to Brooklyn to some body shop called Auto Dent. The insurance had to schedule another adjuster to go take a look at my car now in Brooklyn. To make a long story short, the body shop kept my car for 3 weeks, returned it unfixed. Nothing was done. In addition, when they towed my car from Toyota Service Center to Brooklyn, they used my plates for the toll which I got billed for. Island Toyota dealership cashed the Geico insurance check for $5,600+ and returned my car not repaired. They won't refund the money. They asked to bring the car back so they can fix it - thus admitting they didn't fix it in the first place. The guy from Auto Dent couldn't get his story straight either. He was very rude over the phone, first claiming he fixed the car, then saying he fixed some things, then said he can fix it if we bring it back. How could I send my car back to them? I went to another reliable body shop to get a statement that car wasn't fixed and payed for it out of my own pocket. Filed a DMV report against the body shop already. Auto Dent, Island Toyota, Toyota Service the worst customer service, and repair service there is. I assume, they went for the insurance fraud because my car wasn't badly damaged and if the owner didn't know much about cars, they would've never noticed that the car isn't fixed. Luckily, my husband knows a thing or two and after he brought the car home and started checking, he saw that nothing was done as per the estimate. It's hard to see at pick up as they give you "the complementary wash" so the car is wet and you can't see anything. We called the insurance back, they sent the local adjuster who came by and confirmed the job was not done. They were supposed to replace a headlight as per the insurance adjuster's estimate but they glued the one that was originally on the car. When confronted, they argued that they replaced it until they finally said that they glued it. Along with the repair receipt, they attached a list of parts they were going to use for my car with addresses where they supposedly got them from. They didn't use any. The other body shop confirmed that the bumper on my car is still the same bumper that was on the car and not a new one. They actually didn't even put back all the clips. There are parts numbers on parts...obviously.

I spoke with Drew on the phone and was very impressed by the level of professionalism and support…read more I found Bay Diagnostic online after a not so great experience with my local auto repair shop. I mentioned that I might need a new alternator. But it turned out all that was needed was a new battery. I appreciate the honesty. The battery was replaced the same day. The replacement included a two year warranty. Highly impressed !

very understanding plus so Helpful.' Jordan is number 1…read moreHe is very knowledgeable about products and listen to him so you feel comfortable I trust Jordan over 35 years Thank you Jordan Stewart Gross

My inspection experience raised some questions. While my car did pass in the end, it initially…read morefailed before I accepted additional service. I also heard multiple customers that day were told their cars failed and needed work from the shop. It could be coincidence, but it made me curious.

Excellent honest service. Late hours. We came in late with a flat and the crew got us back on the…read moreroad quick.

Disclaimer: no one asked me to write this review I sent a…read morefriend who was VERY stressed about the potential cost of towing and mechanical work. After diagnostics, Shawn, a remarkable human, told her the issue was one that should be covered by the dealership. It was. You want honesty? Repairs on Wheels. You want integrity? Repairs on Wheels

Once again repairs on wheeel was able to able find out the problem with my vehicle they never fail…read moreme . Spoke to Shawn very nice guy took his time to break everything down from price ,parts and explaining to me what was wrong with my vehicle. I ask questions he didnt rush me off the phone or gave me no attitude .very nice respectful guy .They do an awesome job .thanks again Shawn and to the mechanic who work on me vehicle. Definitely will be going there again if I have any problems with my vehicle.

As soon as I met Bill I knew I was in the right place. Bill's knowledge is past expert, more like a…read moreguru. He thoroughly explained the procedures to find my problem as well as possible causes. Like another customer said, there are doctors and then there are specialists. The communication was the best I have ever experienced with a shop. Photos were sent followed up by a call. I totally trust this shop and the technicians. I only wish I had come to L&M years ago. Thanks so much for the advice and repairs keeping my Audi Q5 running strong. You need confidence in a shop and you will not be disappointed at L&M.

Great customer service! Will be my go to now. Very trustworthy! You just have the first reaction…read morethat you are in good hands.