I just completed a kitchen remodel with cabinet refacing, new countertop and backsplash and I…read morecouldn't be happier with the results and my experience with Keystone Kitchens. Each person I worked with along the way was professional, responsive, and just a pleasure. Garren managed my project and was amazing. He communicated on a regular basis regarding the job progress and his work was impeccable. I encourage you to reach out to them if you're looking for a beautiful new kitchen!

Just finished our kitchen with new counters, cabinets (including adding cabinet pull-out drawers)…read moreand hardware. We are very happy with the quality of materials and workmanship. The open communication with the office and installation staff was appreciated and they were easy to work with during the entire process. We were especially impressed with the work ethic and skill of the lead installer, Trevor. We would recommend Keystone Kitchens without hesitation.

A lot of wasted time due to lack of follow-up and shifting information…read more I visited on 4/11/26 to purchase a quartz remnant, left my contact info, and was told I'd hear back. Despite emails, calls, and voicemails, there was no response for a week. After driving back again just to get an answer, I was told new requirements applied that were never mentioned while the sales rep walked me around looking at remnants. The remnant remains on their floor, unsold, but my time was already spent. If you need responsiveness or clarity to keep a project moving, proceed cautiously. I took my business elsewhere.

I can't really speak to the quality of their work. I have been trying to get a bid for over 2…read moreweeks. I have asked 4 times and each time I received the response, "oh, I will get it to you tomorrow." It would have been preferable to hear from the start that the project was "too small" or "product choice too cheap" or anything other than the promise that they will get me a bid "tomorrow." Even if they offered the very best price, I wouldn't have them install because I imagine that the installation date would always be "tomorrow."

We hired Eastside Kitchen & Bath to renovate two bathrooms in our 1904 Victorian in Queen Anne -- a…read morefull primary bath with a clawfoot tub nook under a dormer ceiling and a kids bath with a tub/shower combo -- and they absolutely delivered. Drew, Alex, and Kate were all outstanding from start to finish. They were fair, clear, and upfront about scope, timeline, and budget from the very first walkthrough. No surprises, no hidden costs, no vague answers. When we asked detailed questions about framing, tile installation, and material compatibility, they answered with confidence and honesty -- including telling us when something wouldn't work or wasn't worth the spend. That kind of transparency is rare. The design documentation alone set them apart. Kate put together detailed material specifications, as-built plans, new floor plans, tile wall elevations, and full-color mood boards before a single tile was laid. Everything was organized, professional, and gave us complete clarity on what the finished rooms would look like. It made decision-making so much easier and eliminated the anxiety that comes with a major renovation. What impressed us most was how collaborative the entire process felt. Drew and Alex weren't just executing a plan -- they were thinking alongside us, offering suggestions that elevated the design, flagging potential issues before they became problems, and making sure every detail was right. They treated our home with respect and our vision with care. I did EXTENSIVE research before hiring Eastside Kitchen & Bath. They exceeded expectations. No crazy/scary remodel stories you hear -- if you have an older home in Seattle and want a team that understands the character of these houses while delivering a high-quality result -- Eastside Kitchen & Bath is who you want. We couldn't recommend Drew, Alex, Kate and the entire crew more highly.

Called EK&B for a powder room assessment/quote to see if some type of shower or washing station can…read morebe added. I don't remember who I spoke to but I do remember that he said I would likely not choose them because they wouldn't be the cheapest. I don't know how or why he came to that conclusion in our brief phone conversation, but I told him I wasn't looking for the "cheapest", I was looking for the best solution. He scheduled a visit and did some measurements and we discussed possible options. I also let him know I was interested in kitchen redesign so that I could have a bigger fridge but he didn't seem interested and just went back to the powder room. When he was done, he said it would take about two weeks for a quote but I may need to reach out to him again. I asked if he had a card and he said no, then left. That was on June 11 and now it's July 28. If a business wants my business, they would send a quote. Maybe my little job isn't worth their time because business is booming, who knows. When your gut tells you they aren't interested, listen to your gut.

My rating has gone from a one to a five plus in one day. Within a few hours of my previous review…read moreon May 4, 2026 I was contacted by Strasser Woodenworks. Apparently the dealer from whom I purchased the vanity didn't inform me that the counter top problem was being expedited by Strasser. They called me this morning and by afternoon they had personally delivered a new perfect fitting vanity top to my home. Strasser Woodenworks is under new ownership. They are working hard to provide an excellent product and excellent service. After my experience today I can recommend them without hesitation. I know the NEW Strasser Woodenwork are putting their customers first!

I ordered a vanity and it arrived with a scratch on the inside and color defect on a door. Strasser…read moreagreed to send a new door and $300. Once I agreed I have heard nothing from them. I got duped.

Great work! They did our kitchen and two of our three bathrooms along with the laundry room!…read more Almost 16 years ago! Excellent craftsmanship!

BEWARE: Initial customer service was great. However, it was only AFTER our countertops were…read moreinstalled and many calls to complain they admitted the stone we purchased can develop water stains! AND, that they should be re-polished every year! Again, really love the stone, just hate that we were mislead on the product. We were sold on a product that was more durable than quartz. If we did it again, we would do quartz... or buy through a vendor who guarantees their product. I do not recommend Venetian/Denali Stone Works.

Doru and his crew were wonderful to work with. He practically rebuilt our whole house: siding, full…read moremain bathroom, flooring, porch railing, deck, painting, etc. We are happy with the results. The team worked efficiently, skillfully, and ahead of schedule! It seems like Eagle Construction can build anything you ask them to. Doru is someone I can trust. He stayed in close communication throughout the entire process, always taking the time to answer our questions. As someone who pays close attention to detail, I especially appreciated his precision and craftsmanship. I am so glad we went with him, and his pricing was fair. What stood out most was his honesty and thorough approach. We had reached out to several contractors for quotes, but Doru was the only one who took the time to measure our space accurately and fully understand what we wanted. He never pressured us into additional work and instead offered thoughtful guidance and expert recommendations. Despite working quickly, the final result was of quality and what we envisioned. I would absolutely hire Eagle Remodel again and highly recommend them to anyone looking for reliable, detail-oriented work, and people you can trust.

Eagle Remodel Seattle All these 5-star reviews are not a…read morejoke, Doru, the owner of Eagle Remodel Seattle is the real deal. We hired him to do a major primary bath remodel, and he was impressive from start to finish. He communicates well and promptly, and he started the job on the day he said he would. His workmanship and diligence are first rate. His subcontractors, particularly the tile sub, are outstanding workers, all with corresponding skills and attention to detail. He and his subs are hard workers and did what it takes to keep the project on schedule. He's also just a good guy, easy to work with and willing to talk out the little details that need to be right. He's got a positive and flexible attitude that took a lot of the stress out of the project. Also, we appreciate that he's here doing the work himself, he's not just a superintendent, checking in every so often. To top it off, the quote was better than the other two bids we requested. Hire Eagle Remodeling for your project, you won't be disappointed.

From our first interaction with Mark it was clear he was a knowledgeable professional. We were in a…read morehurry and Mark was out the next day with a thorough estimate and a few instructions on what to address before he could get started. The following day he was there first thing in the morning and had the job completed in the minimum amount of time required for a tile job of this size (one must allow for drying time between steps). He was always there when he said he would be and kept us completely informed every step of the way. The new marble floor looks fantastic.

Mark installed marble tile in our guest bathroom a few weeks ago. We had a few people come out and…read morequote the job and Mark was by far the most knowledgable and professional. We are so happy we selected him as the tile looks absolutely lovely. He finished the work in a timely manner. We couldn't be happier with his work. He has years of experience and it certainly shows.

Our upstairs bathroom and downstairs laundry room recently needed to be remodeled due water damage…read more Jose & crew did an AMAZING job making the bathroom look fantastic & very fancy. The new tile in the bathroom is exceptionally well done and now I won't even have grout in the future! The shower and tile for the floor was also done and looks exceptional. Jose is incredibly responsive and helpful at every step of the way explaining to us what his crew was going to do next, and checking in with us. 5/5 stars will absolutely be working with Cruz Construction & Renovation again to remodel my entire downstairs den!

Cruz Construction completed our bathroom remodel following a bad leak. They were kind, respectful,…read moreand professional. Jose made sure to personally check any work we had questions about, worked with us on our options for our budget, and always responded kindly and quickly! After the remodel was complete Jose and his crew took care to clean up after themselves. We greatly appreciate their work and professionalism and look forward to working with them again.

These grifters are DIY quality at best. They earn trust through the shiny marketing veil of a…read morefamily run business and a reasonable design process, but everything falls apart after the deal is inked. The Good: - high-touch design phase. They take the time to understand the goals, pick materials, & consider options. They aren't "the cheapest provider" & offered a selection of higher end seeming materials like Cosentino's Ukiyo, Woodpecker wood flooring, and Bellmont's 1900 line. All of these are naturally more expensive than the allowances in the initial bid, but tolerable because you expect to be getting a superior product with skilled install. Spoiler: you don't. - Philip is a mostly reasonable business person. He handled the firehose of feedback from us and things didn't get toxic. He listened and attempted to make things right, provided we had enough documentation and pushed hard enough. This required bringing in other professionals to rework big things like paint & insulation that they'd done poorly since their own attempts often worsened the situation. The Bad: Integrity - no transparency and dishonesty around what work is subcontracted. At times, they used unlicensed subs who did substandard, code violating work. Not the family owned & operated business they posture to be. - much of their online footprint consists of deceptive engagement and fake reviews from people affiliated with the business, designed to overstate their experience. Yelp, for instance, has collapsed almost all of their reviews as non-genuine. They also claim affiliation with Master Builders Association of King County and National Kitchen & Bath when they are not affiliated with either - verifiable lies. - like their affiliations, the partner materials are also misrepresented. Instead of the promised Schluter waterproofing material in the shower area, for example, they snuck in their white labeled, unproven, lower quality leftovers from one of their failed ventures, "Blocboard." - I asked that some improper work be corrected before the drywall was closed up. They told me they fixed it, but an inspection afterwards confirms they lied. Craftsmanship - big items ranging from plumbing to flooring were done wrong in ways simple financial discounts don't mitigate. The rework required is a lingering headache after a protracted and stressful engagement. - Their claimed "20 years of experience" in large scale remodels is overstated as the majority of their experience is from time as a handyman operating as Eurowest LLC. How does one operate 20 years and pull less than 5 permits? They appear to have little to no experience actually working with the higher end materials they have in the showroom. Until recently, they were only a distributor - not installer - of Woodpecker flooring. Once when questioned about the schedule, Peter (owner) grumbled about our choices of "exotic, special order stuff" (sourced directly from their showroom, during their design phase, with their designer!). It didn't make sense then, but it became obvious through their struggles installing items like the Ukiyo panels & Woodpecker flooring that they were still learning. They installed our floor without following NWFA guidelines and the fact it's already coming up in places speaks volumes. - in hindsight, it's a huge red flag if a contractor doesn't have a portable toilet placed onsite. Several of their staff regularly came by just to use our bathroom (one not being remodeled) and leave. It became a running joke between my wife and I - if they show, will they work or just grab some tool, use the toilet, and vanish? And this was indicative of how considerate they are generally. They also left our patio door fully open in 30 degree weather for days while we were out of town, for example. Comms - promise of weekly updates. Received just 3 updates over the course of a 25+ week long project. - project took more than 3X as long as anticipated. Delays are expected, but after it surpassed the original completion date, there was 0 semblance of a plan as they moved on to other jobs.

Awesome design work from the Shepel's. Easy consultation, great team, awesome customer service. I…read morewouldn't go with any other team

Very good quality, professionally ran, a goto place to check out before you start your remodel,…read morealso good value.

This is the 2nd kitchen countertop we have had Bryan and his crew install. We knew his prices were…read moregreat. We love the design we chose. Bryan's crew installed the Quartz right before the holidays and did an excellent job. (Even matching the design to run up the back splash behind the sink). They ask the right questions, give good advice and if there is a problem, they are there to fix it. When I found a small mar on the countertop, I just called Chip, sent a picture and Chip sent the crew right out to fix the mar. The countertops are beautiful!