Finding Hillendale was the best thing we have done for our family. Since my husbands illness life…read morejust hasn't been the same. Then David (at Hillendale) recommended Rizaldi to us. Rizaldi has put a new life in my husband and he shows that he really cares. Rizaldi is always recommending exercises and things that can help my husband feel better about himself. Thank you does not say enough. Rizaldi has given my husband a better quality of life

Jury still out. problem with the industry is the turn overs. You cannot depend on one caregiver to…read morebe the one for more than a week. Then the errors on the company side are them sending people that are not qualified for the job and do not even meet the expectations of the contract you signed for. Those are managerial issues, not the faults of the caregivers. Problem is, the turn overs, companies do not see these caregivers for long. This is not a career but an entry level job for most of them. This is an industry problem though. And if you are paying for a service rather than hiring your own, you are paying for their payroll, staffing, bonding and insurance.

I like to compliment the home health nurse, Shiva Shadloo, RN who takes Excellent care of me after…read moredischarge from open heart surgery. I have never been a heart patient. I was diagnosed having a rare, quiet and non-genetically linked heart tissue disease. She guided me along and encouraged me to speak with my cardiologist as well as sending the attending cardiologist her questions; helping me to understand my concerns, side effects and benefits about heart medications. Her weekly visit helps me to stay positive and less depressed; feeling confident in self care. Just want others to know that home health visits are valuable, providing education and support for your self care at the comfort of your home; especially when one is not allowed to drive during healing period. Health Link is the place to look into when one needs support after being discharged home.

This agency had one of the highest ratings in the paperwork given to me at the hospital. We had a…read moremis-step on the intake but once Carrah was assigned my therapy went extremely well. My vitals were taken, I was shown the exercises, but what set her apart is that I was treated in such a compassionate way. I was not just a body healing from surgery. I was treated as an integrated person, recovering from surgery while all the daily stressors of life continued. My surgery was to relieve spinal compression, and it felt confusing to have some of the same symptoms as my nerves were waking up. I looked forward to Carrah showing up and reporting my concerns as well as my progress. The exercises helped to strengthen my body but I shared stressors that impacted my recovery and she patiently listened which made it possible to feel a sense of release. As I mentioned to Carrah, endoscopic surgery can be a bit misleading because you have less pain but your body has still been through surgery. I recommend Carrah highly. She is not only compassionate but skilled and experienced. I will think of her when I walk down to the far end of my street. I felt like I was walking with a friend and stopped to feel the wind on my cheeks and that I getting back to my life that I have missed. Kindly, Lauren

Sent all my personal information including medical diagnoses, medications and doctors to a physical…read moreaddress that is only temporary - sent 5 administrators to my home the first week and only 1 therapist. Seems like a scam

I was in a motorcycle accident last month and after being in the hospital for 2 weeks I was…read moretransferred back home and I was assigned Comfort Assisting Home Health and to be honest as my first home health they have exceeded my expectations with everything they have provided me to get back on my legs and be stronger! This is a family business and they make you feel like family from the beginning I can text the owner or sons and they get back to be faster than my own kids lol. I highly recommend Comfort Assisting Home Health to anyone and everyone for their own needs or for family. Thank you guys for all that you do.

This organization, and particularly the person we worked with, Anne Rosenthal, is absolutely…read moreterrible. They charged extraordinary fees for doing absolutely nothing. It's hard to believe but we literally spent thousands of dollars with them for what ultimately was half a day of mediocre care. We're reporting them to the BBB and will look into other ways to hold this company accountable for gross incompetence and financially abusing families who hired them to help manage the care of their loved one, only to be met with severe incompetence on providing basic professionalism. This company charged hundreds of dollars and hour for Anne's "support" while she lacked basic competence. They ultimately charged us thousands of dollars to "vet" caregivers. They supposedly spent dozens of billing hours "researching", "vetting" and "training" caregivers only to come up empty handed with either no available caregivers or caregivers that didn't meet the basic requirements we asked for. The caregivers that did actually show up up were totally clueless to our needs. Their inadequacy was glaring. Anne and the company should be ashamed of themselves. Save your family the time, frustration, anger and money. Hire someone else.

I do not need their assistance. I have advised them of this numerous times and they continue to…read morecall me. It feels like harassment now. They are rude and call me by my first name and never identify their company when they call.

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

Although I never met her personally, family members say caregiver Bernice was fantastic. Otherwise…read morei would have given a one star rating. The office is a train wreck. My issue stemmed from them just swooping into my checking account and taking whatever amount of money they felt entitled to without giving me any notice. This happened several times and to this day I haven't seen a single invoice. To make matters worse when i complained about it they sent a text to a family member filled with untruths and inaccuarcies and threats. Maybe others have had better experiences with them but this has been mine.

I have known Dale for 2 years and he is one of the most compassionate individuals I have met. In…read moreDale's industry, compassion and empathy are paramount. He has the ability to put himself in the situation of his clients and it is soothing for the families who are often in crisis. If you are looking for someone to help your friend or family member with in home care, I highly recommend Dale because he is so caring and empathetic. Dale will go above and beyond to make sure your loved one is properly cared for.

Dale Martin and David Green with LivHome are amazing. Two years ago, my grandmother started to go…read morethrough the process of needing in home care and we were referred to Livhome from a friend. David helped manage the entire process with matching us up with the perfect care giver for grandma and let me tell you, grandma did not make it easy. Grandma was raised to be tough as nails and was an absolute spitfire. Which of course would cause friction with most care givers. The professionalism of the staff from Livhome is second to none. They focused only on helping my grandmother and finding ways that they could find common ground with her to gain her trust and respect. David also did a phenomenal job at not just trying one or two matches for my grandmother. He listened to our asks in what grandma was looking for in a caregiver and worked his butt off until he found the perfect caregiver that matched all of my grandma's requirements and jived with her personality. LivHome goes above and beyond in terms of quality of service and quality of care. They treated my grandma with such respect and care and I can't thank them enough for helping make such an emotional time for the entire family feel so supported and taken care of.

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

I needed 24-hour care for a few months while in recovery from a major operation. Eldercare provided…read morethe support required. The firm's office was easy to deal with and responded quickly to my needs. The aides they sent were attentive and capable. I want to note two Eldercare employees who provided the bulk of my support: Blaise Yves and Shakeera Duncan. They were excellent. Always available without being intrusive, their effectiveness were a big part of my pot-op rehab. Highly recommended.

My fathers caregiver Jeannie Taylor has been a blessing. We could not have gone through our…read morefather's passing without her.

My caregiver Carolina Figueroa is the best of all caregivers she brightens my morning every day and…read moreno task is too small or too big for her! Definitely a keeper!!!

I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

We had a change of plans but we used their services for a short while,excellent,efficient and…read morecaring. Thank you Raul for superior service. Zenia Velasquez Lafayyete

Krista is an outstanding care manager for my sister. Her monthly visits are incredibly productive,…read morefocusing on whatever needs attention most--from scheduling critical doctor appointments to providing the motivation my sister needs for her daily activities. She is reliable, deeply compassionate, and knows exactly how to support someone living with mental illness. Our family is so thankful for her dedication.

This review is about our wonderful care taker Susan Rhoades. My Mom who is in her late 80s has been…read morebattling with dementia. My super Dad, who will be 90 soon, is the main reason she's still around and healthy. But he just survived a mild stroke and physically, he's not as strong as my Mom. As their children, we spent a lot of time helping them but with dementia, it's a very difficult and emotionally exhausting ordeal to handle. We were beyond lucky to have found J&M Home care service; especially Susan. Susan is a super bright lady who has a deep sense of compassion, empathy, patience and the knowledge of the disease. Within a couple months under Susan's care, both my parents' health have improved significantly. My Mom seems so much happier and those moments of her feeling frustrated and feared have reduced significantly. With My Mom's health improving, it has helped my Dad and the rest of us feeling so much lighter and happier. What special about Susan is that, even though my Mom speaks mainly Vietnamese and Susan speaks English, the love, care, understanding and compassion Susan has for my Mom overcomes any language barrier. I am so grateful for Susan and her heart. We are taking each day we have with our parents as a blessing. We pray that Susan will stay with my parents, especially my Mom, for a while. Sometimes, God sent an angel to us in a form of a beautiful and wonderful lady! Based on our experience with Susan, we highly recommend J&M Homecare Service to those who are looking for a trusted care taker to look after our loved ones!