I came in for a simple oil change and walked out feeling completely taken advantage of. They handed…read moreme a ridiculous laundry list of "critical" repairs, including a wheel bearing replacement they tried to charge me $800 in labor alone. Absolutely outrageous. I took my car to a trusted mechanic in Belmont who actually knows what they're doing they quoted me $200-$400 MAX for the exact same job. That tells you everything you need to know. This is not the first time this place has tried to pull something like this on me. The pricing feels dishonest, the service is terrible, and the workmanship is questionable at best. I have zero trust in this shop. Save yourself the headache, the stress, and the money. STAY FAR AWAY from this place.

The reviews don't lie this place is a joke…read more The service is non-existent and they are tremendously disrespectful with their customers time. Go elsewhere

Gone are the days of $25 oil changes. I have used Valvoline for several years now. They seem to…read morealways have a deal with a coupon for those willing to look. The employees I have dealt with have always been friendly. Plus after having an ordeal occur at a Firestone biz years ago, where they drained my oil and then driving my car around to the front and telling me it was done, I like that the valvoline guys always show you your new oil level on the dipstick before leaving. That said, why can't oil change places post their prices online? I got a conventional oil change. $49.99 And they applied a $10 off coupon to that price which an employee sent via text earlier that morning.

I am sharing my experience so other customers can make an informed decision…read more I went to Valvoline Instant Oil Change on Franklin Boulevard in Gastonia to inquire about service. After I pulled into the bay, where technicians work underneath the vehicle out of view, I was told my oil had already been drained before I received a final price or authorized the service. I was given multiple prices: $144, then $110 verbally, and the final paperwork showed $128. I explained that I only had $106 and was $22 short. The manager, Damen, kept my vehicle keys and would not release my car. He offered to arrange an Uber ride home but said I would have to find my own way back later to retrieve my vehicle after getting the money. My 14-year-old daughter and I remained at the location for about three and a half hours in the heat. I told staff that I am disabled, was becoming light-headed, and needed to eat. My concerns were not resolved. When the situation escalated, police and EMS responded. I was told EMS had received incorrect information that I had diabetes. The responding police officer ultimately paid the remaining $22 balance out of her own pocket so my vehicle could be released, and she signed the receipt, which I have kept. This was an extremely distressing experience. I encourage customers to ask for a written estimate, confirm the price before any work begins, and make sure all services are authorized before allowing repairs to proceed.

They were my guardian angels when my car ran hot after a heater hose ruptured & left me stranded…read more They had my part in stock & quickly replaced it and got me back on the road home. They were so kind and professional & I felt reasonably priced at the end of a work day. I would definitely recommend this business to others!

From the owner: For complete auto, motorcycle, and power-sports care and repair in Gastonia, look no further than…read moreGMG Auto & Cycle Service Center. We've been keeping all our customers' vehicles running like new since 2013, and we've enjoyed every second. From oil changes and tuneups to welding and transmission work, no job is too big or too small for our team of skilled, professional mechanics. We're here to ensure your safety and satisfaction, so you can always expect an honest, prompt, and reliable experience here with us. Only the best for the community we love so much -- we're glad to be along for the ride!

Oil changes are totally over priced. Pay $100 bucks for an oil change that you can do yourself for…read more$40 and 30 mins. of your time.

BEST TAKE 5 oil change location in all of Charlotte. All of the staff are extremely friendly &…read moreprofessional , especially Rebecca! She single-handedly made my experience here very easy & convenient. Rebecca is extremely knowledgeable about all things automotive & knows exactly what she's doing! Genuinely grateful for her help...Highly recommend this location !

Always friendly and helpful. Very trustworthy. Due to work it is hard for me to make appointments…read morebut he and the team are always willing to work with me. Strongly recommended.

From the owner: We provide Quality service and great prices. Small local business. Family owned.read more

Amazing work. Super high quality and a good price. These guys stay busy but are worth the wait if…read moreyou can. 100% would use them again.

From the owner: We Specialize in fleet preventative maintenance and repairs, along with RV services preventative…read moremaintenance services, emergency repairs, HVAC systems, Propane system diagnostics leak detection and prevention, winterizing and roof maintenance and sealing, slide out services, wheel bearing services, motor coach maintenance, Air Brakes, electric brakes, and hydraulic brakes, generator repair and maintenance services on gas and diesel generators, A/C system cleaning, Battery testing and replacement 12v and 24v systems, lighting repairs, replacement, and upgrades, We offer mobile services around the clock to provide less down time for vehicles in your fleet. DOT compliance inspections on all vehicles and trailers to keep peace of mind the next time you’re stopped at an inspection location by DOT. we also have years of experience in school bus safety inspections and offer a preventative maintenance program for school bus fleets of any size. Lastly we offer routine maintenance on your everyday car truck or suv. Battery testing on location mobile battery replacement charging system diagnostics along with brake services suspension repairs lighting system repairs coolant system repairs computer diagnostics and much more. We support our Troops, Veterans, Seniors, & First Responders.

I pulled in after putting air in my tires, which my sensor still informed me that I needed more ,…read moreas I saw the shop it looked closed ,but I still gave it a try . Once I walked In I was immediately helped the gentleman asked how can he help , i explained that I put air in not sure if it actually worked ,but the sensor is still on. he and another gentleman went straight to checking. They saw the problem and fixed it just like that . I just need more air for all tires. They completely helped me , someone who didn't know what she was doing and they didn't even charge me , the simple facts that I sent 8 dollars at a gas station air pump just for it not to work says a lot. the hospitality and kindness I've been shown is truly amazing. I will truly return for any work need that they can provide, I felt very satisfied as a costumer.

I came here for an alignment; however, my steering wheel was tilted ever so slightly to the left…read more After they aligned my wheels, my steering wheel is now all the way to the right. I must say, my vehicle is relatively new, and it can be a learning curve for sure. I do enjoy the people who have helped me throughout this journey. But, I don't like the false promises they give me, stating my vehicle is ready to be picked up, only to find more issues related to my steering wheel alignment. Please, for the sake of your time and mine, have better communication with your staff members. I cannot consider the staff members working on the vehicle "professional" due to their messing up my steering wheel alignment. Till to this day, my steering wheel is still unaligned. I wouldn't recommend this place to anyone, especially if you're from out of town!