This is the second time that I've had to call for repair. The first time was for my dryer the…read moresecond time for the washer. And both times I talked to Vicky who answered the service call. The response time for both times were fantastic. I called in the very next day both times the service text the first time Virian and the second time Felix were out very quickly. They're both were well educated on Samsung products and were able to find the cause and professionally and efficiently repair both machines. I would definitely recommend this company. If I have any other appliances that need repair, I will call them. They are now the go to company. They do top notch work and surprisingly, they clean up after themselves.

The only positive experiences I had with this company were the woman who scheduled my appointment…read more(she was great to work with) and Felix arrived at my house on time and my microwave now works. I was told by the scheduler and Felix that the service call was $85. After arriving, Felix pulled my drawer microwave out, put it on the counter and opened it up. I was working from home in the room next to the kitchen (with the door open). I came out and checked on him, every 10-15 minutes. He never said anything to me. About 45 minute later, he put the microwave back, asked for help with the plug and say it was working and that there was something shorting it out inside and that he had cleaned it and the it was working. That was the first thing he had said to me since he had started work. He asked for a cup of water to test the microwave. He then told me I would be $385 dollars. There was never a discussion of the work he was undertaking or that he was doing anything beyond looking inside the microwave. He got defensive when I pointed out that he had not given me a quote for work beyond the service call and did eventually come down but not after trying to bully me. He started quoting replacement costs for parts that he did not replace (that were also covered under the warranty so not even relevant). Even after he came down in price for the work, he tried to guilt me by showing me invoices for unrelated work on other microwaves. It was incredibly unprofessional. While he was clearly qualified, I would avoid this company or at least be prepared to know your rights as a consumer and be ready to advocate for yourself when it comes time to pay the invoice. We won't use them again.

We hired Appliance Solutions because we purchased our house and moved in at the end of May. We…read moreneeded to stack the washer and dryer so they would be able to fit inside the room and have the doors closed, the previous owner would just leave the door but for safety reasons, we needed this fixed. We were able to stack the washer and dryer on our own, but then the pipes wouldn't fit. After a very frustrating 30 minutes at Home Depot trying to figure out the parts we needed to no avail, I messaged Appliance Solutions before we left the parking lot. By the time we were home, he had already called me back, and we scheduled a time for him to come and help. He got the job done very quickly and efficiently. He was extremely kind, affordable, and very communicative. We will definitely be hiring him for any future appliance needs.

Good response time and what they worked on has worked perfectly since their repair. I was hesitant…read moreto call any appliance repair company but I'm glad I called them.

Again, Cristian steps up to help. I texted him Sunday afternoon about wanting some advice for our…read morerefrigerator in Tahoe. Of course, I knew he couldn't service our Tahoe refrigerator but was hoping he would have time to give me some suggestions about what to do. Well, he called me immediately! His free advice helped me decide I need a new refrigerator. Thanks, Cristian.

This is at least the third time I have used this company for refrigerator repairs. They are…read moreawesome. They are prompt, clean, and fair. I highly recommend them.

We recently had to contact Ben, who was our rep at Reece, to replace a faucet and drain that are…read morelifetime guaranteed. We had problems before with this faucet in particular so there was a record of the problem that has persisted. Because of Ben's due diligence and wanting to keep the customer happy, he pursued this with phone calls and emails with several people involved with this particular company. The final resolution is we are receiving a new faucet and drain. We are so thrilled that we had Ben as our advocate. We did not have to get involved with the actual company. Reece is a great company and Ben is absolutely the best. Thank you, Ben!!

I went to Reece Bath & Kitchen with my designer, and from the start I felt pushed hard to only shop…read morethere. It made me wonder why, so I called to ask a simple, reasonable question: does my designer receive a commission? I spoke with Ben, who told me no, but then immediately went and told my designer that I'd called worried about a "kickback," which is absolutely untrue. That alone was unprofessional and unnecessary. Ben also promised to email me more budget-friendly options. He never followed through, likely because of his relationship with my designer. Instead of helping the actual paying customer, he protected his connection. Overall, it was a frustrating and disappointing experience. I could have easily gone to Reece on my own since their staff is usually knowledgeable and helpful, but this experience felt biased, unprofessional, and definitely not customer-focused.

I bought an older mobile home that had horrible, dated cabinets in kitchen, laundryroom and dining…read moreroom. Boyar's refaced them all, and they now look great with Shaker styling and soft close hinges. Some of the hinges recently needed tightening, which Boyar's did willingly. A great company to work with.

Boyar's Kitchen Cabinets is a solid local company run by two great people. Chris and Melissa take…read morepride in their work and it shows in how they run their shop. I was at their building recently for HVAC work and got to see firsthand how organized and detail focused they are. I don't know the first thing about building cabinets, but the ones they make look amazing. Their team is friendly, hardworking, and committed to delivering quality results for their customers. If you want a cabinet company that treats you right and does things the correct way, they're the ones to call.

Ryan from Vortex Appliance Repair and Installation provides amazing customer service! My microwave…read morewasn't working, and he quickly diagnosed the problem. Because there was a mix-up with my appointment the day before, Ryan felt bad and didn't charge me anything for the visit. This is the third time I've called Ryan to repair one of my appliances, and he has definitely earned my trust. He is honest, dependable, knowledgeable, and his prices are very reasonable. I highly recommend Ryan and Vortex Appliance Repair and Installation!

We've had an ongoing issue with the water drain line on our fridge freezing up and spilling out…read more Ryan was able to come out and fix it and clear the line. It was pretty quick and inexpensive. Ryan was very friendly as well and gave me some extra info the peculiarities of our model fridge. I definitely recommend him.

Quality: 4 Value: 5…read moreService: 5 Had our dryer squeaking and called to get service. Vitaly was day the next day and immediately got to work. Disassembling the dryer identified the issue in the rollers. After cleaning the whole dryer, he put the machine back together. Unfortunately, the reassembly couldn't get the same tightness in seams than before the service. That said, the service was worth the cost and was done professionally.

My oven suddenly stopped working few days ago . I was not sure what to do with Christmas coming up…read moreand I have whole family coming over . My aunt recommended ARP to me, because she had a wonderful experience with the company . I called ARP and the booking was extremely easy and fast, they gave me 1 hour time frame for the next day . On time , the technician showed up and was very nice and knowledgeable, he then diagnosed the issue and explained everything to me . After he provided the quote i agreed because the price was reasonable and I trusted his expertise. The tech quickly got the part from his car and as able to replace the part within 15 minutes and the oven started to work perfectly fine. I gave it a day before writing this review to make sure everything is working properly . I am very happy with the service !!!

We built an outdoor kitchen with a grill and a pizza oven. We were thinking of designing it…read moreourselves, but then we found BBQ Outlet. From the first moment, the experience was outstanding. Dylan was masterful at helping us design the kitchen and pick the right appliances. He's extremely knowledgeable. He is not "selling" but helping you decide. He came to our house to help finish the design and do a reconnaissance of the space. Lisa, on the production side, was also excellent and helped coordinate the process. The two technicians who came to the house to do the installation were excellent as well. All in all, a very professional experience. The only thing I would change is that they were able to do a smooth stucco on it (the do a texture one that we don't like, so we had to hire a separate person to do it). Also, they don't offer polished concrete as a counter option. Highly recommend Dylan!

Went in on a Friday and had an outstanding experience with BBQ Grill Outlet. I highly recommend…read moreasking for Dylan. From the very first conversation, Dylan's knowledge was obvious. He took the time to understand the space and what was wanted out of an outdoor kitchen. Dylan was incredibly helpful in both the design and execution of the outdoor island. He walked through grill options, layout considerations, materials, and functionality, making the entire process easier. His attention to detail and practical suggestions showed in the final result beyond what I originally envisioned. Highly recommend going through Dylan with BBQ grill outlet.

Hector and Danny were top notch, savvy, friendly all around good guys. I am guessing you are…read moremighty proud to have them in your employ. we have always used Aztec. we ordered yesterday and they came today. give these guys cudos from us. Gayle Lopes and Greg Bean

WASTE of time choosing Aztec Appliance! They sold us a LEMON. Their website says "It's All About…read morethe Customer. Our focus is your satisfaction" . That is BULLSH**T when dealing with Sergio, the Store Manager at KM location. We decided to spend extra $$$$ for the SpeedQueen W/D. The model we wanted not in stock, so Sales Rep suggested their floor model, which was discounted but told never used. Going weeks without a washer, we agreed to purchased and schedule earliest delivery date. Had to stay home from work to accommodate their 5-hour delivery window. Once installed the Washer FAILED to work....my time wasted! The options given was to reject delivery or have them send appliance tech to fix. Okay, option 2...Unfortunately, they DO NOT have people to come to fix it, but was instructed to call the Manufacture to schedule for warranty repair of my supposedly new floor model Washer on the very first day delivered...WTF?!? Spoke with Store Manager, who did not care if customer' had huge inconvenience or would have to takeoff work a second day for repair because a product they sold did not work properly on day one. He said cuz we purchased the floor model, they wouldn't know if it works or not until installed. He was so proud offering to call the Manufacture for me to schedule a repair OR exchange for another appliance brand that I did not want OR apply credit to purchase a new SpeedQueen (with no discount)) regardless of customer experience, cuz he said it's not allowed. He explained customer's time taking off work for delivery and repair days is not his problem. He's there to run a business and giving a discount is not an option. Did not even consider refunding the $99 deliver fee to compensate for our troubles. So, we opted to have them pick-up the W/D and give us our money back. We then purchased at Pacific Sales on Morena Blvd. They had all the SpeedQueen models in stock at same price and FREE Delivery/Install. Go there for your high end appliances for true customer satisfaction.

"Rude and Unhelpful, Dishonest..."…read more we bought a brand new $500 dryer that did not work properly, FROM DAY ONE; it took 4 hours to dry a load of wash, 3 hours for a light load. half the functions did not work at all called rafael, who sold us, and the guy was utterly rude and unhelpful, and obviously does not know anything about the appliances he sells. he said, "i cannot help you, you have to call the manufacturer..." he sells stuff with zero store warranty. in the end, after 3 hours on the phone, my time, it turns out the problem was that Harbor sold us the wrong kind of vent tube, the "flexible" and we needed the semi rigid or rigid...simple fix. you would think the salesman would have known. as it is, whats equally stupid is there were no instructions about this in the badly written specs that came with the machine. it took 1.4 house on the phone with a very kind and patient tech women in the phillipines to figure it out. should be basic...and the sales man should also know, and sell us the correct piece. if he had not been so rude and unhelpful, and had made any effort at all ...but i agree with Nikoo K, that Raphael is a crook, a used car salesman type.

Total scam artist, selling already used appliances as new…read more Go anywhere but this place.