Great service, worked into the middle of the night to get my parents HVAC back up and running. Half…read morethe cost of the big name 1000 employee companies that are only skilled at doing a certain task. These guys do great work!

Our air conditioner died and we have a very narrow AC cabinet. So they helped pick the right unit…read moreand installed it. Ramon and his team worked hard until the job was done. I appreciate their responsiveness and would call them again!

I was searching for remodeling contractors upon which I could entrust the reconstruction of my…read morehouse and Like Father Like Son proved to be my salvation! Ramon, the owner, is a nice guy and a great professional. He cares very much about details and always provides the best solutions. His crew did a remarkably good work and the final result surpassed my expectations. I haven't worked with better remodeling contractors until now.

In October of 2019, we purchased a home in Denver, NC. Before we purchased the home, I personally…read morechecked the heating and cooling system and these units operated in optimal working order. Before we moved in, I had our general contractor make arrangements for a local HVAC company to come to the home to inspect our units for our peace of mind. My contractor contacted Henson Mechanical of Denver, NC for service. A Henson technician came out to inspect our units. After the inspection, the tech cited a long list of problems with one of my units followed by a recommendation for the replacement of that AC unit. Below are copies of Henson recommendation and estimate: After the service call from Henson, one of the AC units started to shutdown automatically within a few minutes of starting. I then call another local HVAC company in Denver for a second opinion. Their technician was honest and extremely bright. Upon his inspection of the circuitry board on my AC unit, he discovered a test strip was left attached to my unit. As it was explained to me, a "test strip" is a rubber strip placed in two specific locations on in the circuitry board to simulate a fault condition triggering an automatic shutdown of the unit. HVAC technicians test the automatic shutdown function to ensure it proper working order so that if the unit was to experience a serious fault, it would automatically shutoff to save the unit from damage. I believe this test strip was purposely left on my AC unit only to force me to purchase a new unit. Henson also informed me that I had a evaporator coil leak. Upon further inspection from the other HVAC company, it was discovered that Mylar seal had not been broken only to indicate that the no access was ever made for a proper inspection. Henson also quoted me for a replacement for the duct work for my HVAC. The tech from the other HVAC told me he saw no serious issues with my duct work. Before I wrote this review, I called Henson Mechanical 5 times to afford them a fair opportunity to explain themselves to correct any misconceptions or errors I had made in my assessment. When I called them, I asked the receptionist to speak to the owner(s) or the tech Henson sent to my home. It's been over 4 months I still yet have not heard back from Henson for an plausible explanation. I gave them one last opportunity yesterday to call me back and I still haven't heard back. At this point I will have to presume that my assessment of Henson's Mechanical is accurate and Henson's Mechanical was operating in an unethical manner. The company that serviced my HVAC after Henson's charged me $160.00 to inspect my unit and remove the test strip left by Henson's versus $9100 that Henson's wanted to charge me for a complete HVAC replacement. I do not recommend Henson Mechanical for any service needs.

My senior-citizen mother call this company because her AC wasn't working. They charged her a $90…read morediagnosis fee to come out and tell her, "Your AC isn't working." Yeah... that's literally WHY she called you. But what's the problem and what will it cost to fix?? Also, the guy who came out wanted her sign a BLANK authorization for work. Not a confidence-inspiring interaction, and a complete WASTE of MONEY.

I have used this company 2 times in the past year and had a good experience each time. They have…read morevery open availability and can come whenever you need them, which is especially good in an emergency situation. They always call and let you know when they are on the way, the communication is awesome. If you ever need a receipt or have any issues later on, they are quick to help. Never any voicemails or runaround, they answer the phone and you talk to someone directly each time. They get the job done. There is never a hassle or long waiting periods. I recommend this company 100%.

I would have rated this a zero if that was an option. Stay away! I had a late afternoon appointment…read more(3pm) and when I got home they was a no show. I called to see if they were still coming and the technician said they tried calling twice and I didn't answer so they decided to go home. I asked why they didn't leave a message and they said they don't leave messages and that I would need to reschedule since they don't do late appointments. The technician was rude and didn't seem to care. Why do they call them 24 Hour Air? Accountability? Leave a message if someone doesn't answer. Bottom line is technician was rude. If you don't do late appointments then don't schedule them. Do better.

Settle Heating and Air is an awesome company. They care about their customers and are always…read moreprompt. They do excellent work. If you need heating and air service call Settle Heating and Air for the best!!

Very prompt and professional with their work. David (owner) was on time to quote a replacement unit…read morealso was very reasonable. Installation was done in one day and professionally done. Please reach out to them for any service or new installation.

awesome work. awesome people they are friendly and knowledgeablei don't have any problem in saying…read morei recommend them 100 %

We had the misfortune of our air conditioning blower motor deciding to quit a few days ago. It…read moreisn't absurdly hot out but the house retains heat and it is really warm upstairs at night. Nelson came to our house, he was polite, friendly and professional, not to mention fast! I know a little bit about the business of HVAC, my ex husband owns his own company up in IL. Nelson had us diagnosed and repaired by 3:40pm today! Super happy with him!!! We do not own right now but when we do we know who to call now! Thank you Caribbean Air, we are forever grateful!

Unresponsive, Unprofessional, and Abandoned Warranty Work - Avoid This Contractor…read more I hired H&C Heating and Cooling [Hector Perez] to install a complete new Goodman HVAC system for my home. The purchase included a 10-year parts warranty and a 2-year labor warranty, which was a primary reason I chose them. Our heating system failed completely within just 1.5 years, well within the warranty period. What followed was an unacceptable experience. Despite numerous calls and text messages, the contractor has been almost entirely unresponsive. After the initial breakdown left my family--including young children--in a very cold house, after many calls and text he came to check the issue once but provided no fix and no follow-up plan. My wife said he said he found the issue and will come back in the morning to replace the bad part. Since that visit, he has completely ignored all subsequent communication. This isn't just poor service; it's a breach of contract and a dereliction of his warranty obligation. He took our money for a premium system and installation, then abandoned us the moment his work proved faulty. We were left to suffer in a freezing home during cold weather, which is an absolute failure of a basic HVAC contractor's duty. Do not be misled by advertised warranties. This contractor does not stand behind his work. The lack of communication, professionalism, and basic concern for a family with small children is appalling. I am now forced to hire another company at significant additional expense to diagnose and repair what should have been a covered warranty claim. Save yourself the immense stress and financial risk--look elsewhere.

Let me just say, these gentlemen came in to correct a cluster of mistakes made by previous…read morecontractors. They were knowledgeable, professional, and on time. They worked efficiently and communicated at every turn. I so appreciate these guys and would definitely send business their way. These guys smiled, our house is cool, we're ready for the summer, and that makes me happy.

Extremely professional, literally came the extra mile. My heat went out and Clark and Sons were…read morerecommended by a friend. They came out quickly and my problem was solved in a very timely manner. The quote was fair and was even discounted because the job didn't take the time expected. I would highly recommend Clark and Sons!

So with summer approaching, and still being mildly cooped up in the house, it was high time for…read moredoing some maintenance to our newly purchased home, and where better to start then with the A/C. I called these guys up and immediately was given information in regards to the service and how they go about it. The gentleman kindly quoted me a price (no hidden charges later) over phone and confirmed a time frame. Well upon his EARLY arrival, he kindly put on his blue boot booties and asked where our unit was. As he moved through our home, he offered help suggestions and even answered questions my husband and I failed to ask. He allowed me to observe his process and he even explained what he was doing and why he was doing it. When he was done, (which by the way was no where near as long as he said it would be), he told my husband and I what he did and the things he foresaw. He created a history log of the work he had done, and even added the suggestions, so when the time approaches for further service, we're already good to go. My dad does HVAC work, so I was highly impressed and will definitely be using their service in the future.