Holly was amazing and so so helpful!! We came in with some questions and she had all the answers.read more

Carlton was great. He made sure I had the correct battery and installed it for me as well.read more

For all my females out there ..,…read more I don't know how many of you know this .. but you can get the error codes from car vehicle' computer systems ... you know those warning lights on your dash ... read by this device that they plug into the car and all the codes will pop up on the screen so you can get these things fixed. After purchasing a "new to me" vehicle .... Warning Lights popped up all over the dash .... Like 3 of them... I was dismayed. A mechanic in Sarasota told me that you can get these codes figured out for free by AutoZone. YES..., for FREE ! And ,., 1 of the 3 warning lights on my dash was a faulty seal on the gas cap ... such a strange thing ... purchased a $10.00 gas cap that they had in stock at the store and then I was good to go. I tried to tip the guy who installed it for me but he wouldn't take any money. Thank You AutoZone

I replaced a battery in 2024, because my ORIGINAL purchase did not last to the 2 year warranty…read more The same issue happened again, and when I spoke with the Manager Steve, he told me the replacement basically didn't have a warranty...this I had to purchase another battery. The customer service man John understood, but the Manager basically got his money and said there was nothing he could do. Keep in mind, John checked for crank and alternator issues and everything came out fine. Don't expect too much from this store...there are other Autozones to go to.

This is a perfect American auto parts store. The manager is friendly and immediately reached out to…read morehelp you as soon as he's done with another customer. You might be surprised at how quickly he gets to the heart of what you're asking. He then points you to exactly what you need, and it isn't necessarily an item you would have picked. But he then takes time to explain it to be sure you understand. This is the perfect service I've never gotten from any other auto parts store. It's locally owned, with this same gent continuously serving customers since 1980. A great example of American small business -- do yourself a favor and try this place for yourself.

Stopped here today and the clerk spent the entire time I was there on the phone. Not exactly…read more available to help a customer with questions.

So helpful! This place goes above and beyond with great prices as well! I highly recommend…read moreespecially as a woman who isnt a car buff

I pull in at 8:50 just to scan an engine light that came on. This old guy comes outside and I get…read moreout of the drivers seat and say hey hows it going. He said it was good until now, I said ohh what happened. He said you showed up when I was trying to close. He started to plug the scanner in and i said get out of my truck. I had to tell this guy 5 times almost screaming at him before he got out of my vehicle. if you hate your job this much get a new one. I wasn't expecting 5 star service but to be that much of a jerk to a customer is too far

Liz S. is the bomb! She looked underneath my hood, to help me diagnose the problem. She was…read morecordial, she was knowledgeable, and had a wonderful professional disposition!

BEWARE, THIS AUTOZONE IS NOT TRUSTWORTY My daughter went to…read morethis Autozone to get a new battery on 11/16/2024 at 12:04pm. Fernando sold her the most expensive battery, I get it. He then went to install the battery. He finally got it in 3 hours later. No exaggeration I have texts with times. My daughter went to leave and had no power steering. Fernando tells her he will call his mechanic friend to look at it. Fernando starts reading the Owner's Manual at 3:32pm. He then checks the fuses. Another worker, we think, comes and runs diagnostics at 4:40pm. Then tells her she needs a Transmission Control Module a $800 part. Granted she may need that, but that has nothing to do with the power steering. Mechanic arrives looks at diagnostics and agrees. 5:45pm her husband arrives and drives car with no power steering to their mechanic that is close by. She spent almost 6 hours at Autozone to get a new battery installed. Next day, their mechanic ran diagnostics. Transmission Control Module came up as no fault. He said that they left a wire disconnected. Which my daughter said she specifically told Fernando to make sure he reconnects it. And they also cut the wire looms. My daughter lost 6 hours of her weekend and $180 to pay a mechanic to fix her car. I personally feel this is some sort of scam they must pull on people with no knowledge of car mechanics. Tell her she needs $800 part. She buys it. They act like they put it on but actually just plug the wire in. Car is fixed she is happy and drives off. They then sell or return the part and fatten their wallets. That is just my theory, but this situation definitely is shady.

Ty Toni from the Bee Ridge rd, Sarasota location...Ty for doing some great research on my behalf in…read morehelping to find a very important part for my Vech. that you located which in the end saved me time/$$$...Toni is a HUGH asset to AAP!

I went in because my car was having a problem starting , David one of the workers there was awesome…read moreand went above and beyond to help me , he put a new battery in my car because we thought that was the problem but after trying to start the car again and it not turning over we found out that it was a starter problem so he finished putting the battery in and then I left. overall great experience and every advanced need more employees like DAVID.

My experience with J. Burg was first rate. It's a busy shop on Clark Avenue with personalized…read moreservice and a family feel. Communication was clear and follow thru was excellent. I've had all sorts of adventures with tire places, oil change shops, and mechanics over the years, so I'd rather not share when I find a great one. But this crew was on point for me. I appreciate it.

I took my vehicle there because it was under distress. I can't tell you how happy I am that they…read morewere fair and honest about everything, in all aspects of what they did! They continued to keep me updated as to let me know the test that they performed and the outcome of the results. This company definitely seems to be family owned with a lot of morals and ethic behind their policies. I am truly happy to find a company like this that I know that I can trust and won't be overcharged for things that I don't need. I'm very grateful for all their help.

I have been here several times. I must say they always exceeded my expectations. Today I needed an…read moreoil and filter change because I let my oil get low. They told me it would be 10 minutes to 7 when they can do it. It was 5:45 and I decided to wait. Imagine my surprise when Michael called me 20 minutes later saying my car is done! Great job! I find them to be honest and competent! Their prices are also reasonable.

Called booked appointment estimat was $230,…read more Took my car there didn't even turn the car on asked for $500 and might not fix it after those $500. Charged me $55 for that. Do not go here they are scamming !!!!

Been coming here off and on for years. I actually bought the Road Hazard insurance from them for…read moremy current tires at the end of last year and so thankful I did. 3 months ago they replaced a flat tire for free and I again paid the $25 for road hazard . Now I had a leak on another tire and stopped by hoping they could take a quick peek or make an appointment since they are always busy. They quickly pulled the car in, took off the tire and found a nail and fixed it right then. I was so happy, excited and thankful. Great customer service & happy customer.

The store wanted me to replace 4 tires for over 1200 dollars over a small hole in the tire. The…read moremanager told me I had AWD and could not just replace one tire. I took it to a different chain and had the hole plugged for 12.00. Big difference. I felt like the store took advantage of my inexperience in tire repair. I am so glad I got a second opinion. So just be aware of all your options and save some money.

I called and confirmed the bulb I needed was in stock. Wade was very helpful and assured me…read moresomeone could install it for me on my Volvo. I arrived in between meetings and Derek was a champ, helped me take care of it in 5 min! I was very appreciative & relieved given the guys at Jiffy lube told me they didn't know how. I'll be back!

if you find this place, you are lucky Awesome and honest…read morepeople Stopped before I made the 2 day drive back up north Feeling very grateful that I will be safe .