Called in ahead of time to schedule a massage appointment. I arrived a few minutes before the…read moreappointment time and the door was locked. I was let in about 8 mins after the appointment time. The lady complains to me before I pay about the previous customer being picky asking her not to use her phone during his appointment and to lock the front door during his appointment. I did not appreciate her stating the suggested tip percentage was 30% as she had me pay before I received the service. For a deep tissue massage it was $90, but then when I used my credit card I was charged a $4.50 "service charge". She asked me if I had cash before I took out my credit card. Tip is based on the quality of service which completely missed the mark. During my one hour massage session, aside from leaving the room twice to fetch wet towels, she left the room an additional four or more times to talk to whoever walked into the business downstairs each time taking at least 2-3 mins. She had her phone sound on. You could hear a pinging sound for every text message she received and she even send some voice memos during my session and picked up several phone calls. She complained to me during the session something about it's hard to find girls to work for her. She could just subscribe to an online booking appointment system. When people get a massage they want to relax. I don't know why she thinks talking, texting, and running in and out of the room is professional. She only went two minutes over the starting time 62 mins in total. For all the time she spent multitasking and leaving the room it was disrespectful and wasn't worth the price.

The Herbal Medicine Sauna bath is amazing! They provide electrolytes and water to avoid a headache…read moreafter treatment. Super clean and relaxing environment.

I've been hesitant to write this review because Mahin (the owner) seems like such a nice person,…read morebut I'll just have to lay the facts out there about my experience so that you can decide for yourself. I've had many services here, including the hammam spa treatment, facials, and body wraps. Everything has been fine except for the facials. Regarding the facials: I've had problem skin that I was managing OK by myself, but I wanted better skin in preparation for my wedding. Mahin told me that the products I was using were too harsh on my skin and that if I got facials with her and used the products she recommended, my skin would become awesome. She mentioned previous clients whose skin she has turned around because these clients followed Mahin's regimen. Well, I was curious so I decided to try it. She seemed so nice and so genuine, so convinced she could help my skin. After 4-5 months of facials twice a month & following her skincare product regimen carefully, my face was worse than it started out. Acne, scarring, etc. By then, it was 2 months before the wedding... that's when I finally quit Mahin. Too late, though -- with all that acne and scarring, I needed a really thick spackle-job of makeup to cover it all up on the wedding day. So, fair warning. Maybe Mahin's expensive facials-and-products regimen works for some people, but it certainly didn't work for me after months of trying it and a lot of money down the drain.

I just returned from the Inspiration Day Spa in Menlo Park. :)…read more I am Extremely happy with my facial. It was the best facial that I have had in a long time. I can see immediate results. In fact, the entire time I was getting the facial, I was thinking about booking my next facial. It was That Good. Not only did she include dermabrasion, I got several masks, extractions and a long neck foot and hand massage. I noticed other regular customers coming in after me who had Gorgeous Skin. I can't wait to become a regular client and finally get my moneys worth. The bottom line is we want results right? We want to look younger and have the fresh glow to our skin. Just so you know, I have many years experience getting facials. I spent the big bucks for the best facials in SF, NY, Las Vegas, New Orleans, Maui, Miami ect.. For many years I drove to Union Square for my facials. In fact, 77 Maiden Lane was one that I frequented. I also lived in Manhatten and spent $$$ getting facials at the Bliss Salon and then the Four Seasons. I have had facials at the Ritz Carlton and many luxury spas when on vacation. After moving back from NY, I decided to try the Elite Spa in San Mateo. It was rated high by Yelpers. I was very disappointed with the results. (There was no dermabrasion and my skin broke out a few days later! It cost 175.00 by the way.) I am sick of wasting my money on the trendy day spas that offer a 1 hour facials that are exactly 50 minutes. I refuse to go to large spas where I might get just anyone. I am tired of painful extractions and breakouts after the facial. Mahin is like a Doctor when it comes to facials. I don't know any other way to say it but she is who I have been looking for. Note: Do not be put off by her store front. Once you get inside, it is luxurious and you will walk out looking years younger.

So again, reviewing salons, online and spas that have high reviews. I plan to visit many of them…read more I'm contemplating opening something probably small. I wanna see what the experience is elsewhere. I understand how to create a great experience! I am going to do my due diligence and continue my research.

I booked for the first time at NMD spa with Nina and it was nothing short of incredible! I'm having…read morea rough time during my postpartum phase and Nina made me feel rejuvenated and relaxed for the first time in a long time. She was very kind, made me feel super comfortable (even though taking off my clothes after having 2 babies back to back is so uncomfortable for me right now) and explained everything so well. I will definitely be booking again. I did the 60min massage, body wrap, and 45 min facial. Highly recommend!

NMD Spa is above and beyond. I needed a proper massage as I slept oddly with my neck the night…read morebefore and was all messed up. Normally, I'd go and get a massage at my health club's spa down the road but they were booked for a couple of weeks. I called up NMD Spa and spoke to Nina where she was able to get me in immediately (for a 90 min deep tissue at that) which took care of my kinked neck. Nina first and foremost asked questions on what I needed which I thought was nice where she then catered the deep tissue massage to fix me up.

I discovered this massage place by accident when I was on my way to have my famous Hai Ky noodles…read morearound the corner. The storefront was camouflaged with scaffolding...some sort of building maintenance going on. I walked into the place and checked it out. The lady greeted me politely and asked whether I wanted a massage. I said "Yes, I need a massage on my back." She led me me to the room and showed me the shower. The shower was clean and the room looked plain but clean. I requested for one hour massage and it was one of the best massages I had in a long time. She knew how to work on the fatigue areas on my back...good hard deep tissue massage where needed. After that one hour of massage, there was a big relief on my back...no more stiffness. I'm definitely coming back to this place for my next massage...can't wait.

A very neat and clean place. They give an excellent Swedish massage.read more

Relaxing, no rush, and a beautiful pedicure, truly the best I have ever had…read more Thank you!

I booked a massage on ClassPass. The establishment doesn't exist, no answer when you call. No…read moreconfirmation? They charged me a $62 no show and I had to fight with class pass to get my point back. Do not book them on class pass!

Terrible service very unprofessional. They close at 8PM or so it says. I came at 6PM and they…read morewanted me to come back the next day because the lady wanted to be lazy and lay down in the back. When the lady finished she just left and didn't say a word. She was learning too, so when she saw what an ugly job she did, she laughed. And they were just all in the back chit chatting on their phones. Oh and they said they were worried I wouldn't pay....

I don't recommend this place they hurt my finger they took blood and put a product on my leg that…read moremade me itch they don't have good customer service I told them that it hurt and it kept making me hurt and when I complained they discriminated against me

Four Seasons Beauty Lounge is a great experience. I made an appointment for a pedicure today with…read moreRachel. She listened to what I wanted and was gentle and attentive. I am very happy with my pedicure experience. Highly recommend!

I asked the front desk lady for a back walking massage, she xharged me $40 for 30 min. I ended up…read moregetting the wrong type of massage b/c of a "miscommunication" between front desk and the masseuse. The massuesse then had the audacity to demand for a $15 tips instead of the $10 that i had left. I also noticed that this was a hot spot for happy ending massages; so wrong massage and wrong spa!