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    Continental Transmission

    Continental Transmission

    (15 reviews)

    My car was in desperate need of a new transmission. Faced with the decision of either getting it…read morefixed or just getting a new car, I opted to get the transmission fixed. After calling around to a couple of places and being told a number of times I could only get the work done at a dealer, Continental Transmission was able to quote me with a slightly lower rate for my car. Having been recommended to this shop by some friends I decided to go with them! To replace it they needed to tow my car to the dealer only to reprogram it, but overall they were able to get the job done at a lower rate than it would have been had I tried to take my car anywhere else. To that I am very grateful! It took about a week or so for them to get all of the work done. They called me when the work was finished and now my car is running the way it should be! The staff here was very friendly, they were straightforward with informing me of all of the things they had done to my car. No gender bias at all! I would definitely recommend this shop for any kind of serious transmission work.

    I went to Continental Transmission and requested one of the mechanics to come out to inspect my…read moreToyota 4- Runner because it was not running properly. One of the mechanics from the shop came out immediately to analyze my vehicle and fixed the problem at the shop. He fixed the problem in less than 10 minutes. I was very please with the quality of service and the great value I received from this business. I would highly recommend this business to people in the community. I was very satisfied with the mechanic taking the time to explain the problem, providing me with options, and fixing the problem expediently.

    Transmission Exchange

    Transmission Exchange

    (8 reviews)

    Last Wednesday, while preparing a return trip to New Hampshire from the Buffalo area my…read moretransmission fluid started leaking. I immediately reached out to the West Herr Nissan dealership at 4:30. After waiting an hour for a return call, I placed a second call. The service manager instructed me not to drive, and to have the vehicle towed to their dealership. The service manager then stated that they would not be able to look at my vehicle until Friday or Monday. My choices, a 15-hour bus ride home, a one-way car rental, or an extended stay at a hotel with no transportation until they figured it out. John at Lamarco's Auto Service, an extremely kind gentleman, put me in contact with Chuck at Transmission Exchange. Upon my arrival, my car was immediately put on a lift and the issue identified as a rotted transmission hose. During my wait, Chuck did everything in his power to make me feel welcome and comfortable. I was even invited to join the crew for lunch! Transmission Exchange diagnosed the issue, completed the repair and I was on the road within a couple of hours. After my negative experience with West Herr, I had given up on receiving any kind compassion regarding my circumstances. A big thanks to Chuck, Mom & the crew for restoring my faith in the humanity. You guys rock! Lisa

    I took my car here after seeing that they had good reviews online. However, now i regret taking it…read morethere. When i first went there Chuck was very nice and friendly. called me back within a couple hours to let me know that my transmission needed to be rebuilt. He said it would take a few days. My vehicle ended up being there for 9 days before i got it back from the transmission rebuilt!!! when i got it back, immediately i knew something was wrong so took it back and spoke with Joe. Joe claims he drive it around and also had the owner Chuck drive it and both said it drives perfectly. Another week goes by and i take it back because its definately not driving perfectly as they said it was. Now this time Joe said oh yea i feel what youre talking about i think its the motor mounts but we dont fix that here we only do transmission work so youll have to take it to a general shop. Immediately i took it to another shop and within 10 minutes they found that one of the engine mounts was left loose and the bracket was damaged! This was NOT an issued before i took my car to Transmission Exchange and the fact that they refuse to help me now that they got their money is unbelievable!!! I will never go there again nor recommend anyone to trust these people with their vehicle. DONT DO IT!!! Once they get your money they will blow you off And not take accountability for any errors they made have made. Sincerely, Truly Disappointed Customer

    Scruggs Automotive Repair

    Scruggs Automotive Repair

    (29 reviews)

    Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

    OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

    Premier Car Care - autorepair - Updated June 2026

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