So been here twice in the past few weeks. And while it always sucks having to pay for auto repairs,…read moreat least these guys are fair, reasonably priced, and good. I have nothing bad to say at all, and the repairs were done in a timely fashion and since this last one is my brakes, maybe I'll check in later to let you know they work well lol (Update - brakes work! :)

This has to be the most magnificent, exceptional automotive place to go to!…read more The Orange Dog Garage is very personal, professional and friendly. I was explained everything in detail and had pictures on my invoice so I could see what's going on with my vehicle. They updated me along the way when they had my vehicle and even offered me a loaner car so I could take care of my kids, get back and forth to work. It's was easy to pay at time of pickup for my vehicle by a text link and email option because I was coming after they closed. Also they told me they do send out coupons in the mail. Keep your eyes peeled!

I can't say enough great things about TCT! I tried four different times to get in (my schedule is…read moreabsolutely bonkers), and their customer rep went above and beyond--he actually told me to come in before they even opened so he could help me out. He understood how tough my work travel made scheduling. And would you believe it... just three days later I had a second tire that needed attention. I showed up right at opening again, and all we could do was laugh about my ridiculous luck. They're busy because they're the best. Be patient, plan ahead, and you'll get great service every time.

I had a great experience with TCT. My trucks front tires kept deflating. I went to the shop on a…read moreSaturday afternoon and was greeted by a friendly knowledgeable woman. She let me know what the issue could be and the staff addressed my issue immediately. The service was no charge but they asked that I tip the tech who helped. I also wanted to share how clean the wait area, the office and the restroom was.

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

To provide a little context, my drivers rear tire has been leaking a LOT of air over the last…read moremonth. I haven't really addressed it besides filling it with air at Mavis because (to be honest) it was a headache i've been putting off. I stopped at the Mavis on Transit on my way home back to Rochester for air, and their pump wasn't in service. Their mechanic Burra came outside and told me to pull around to the side and he'd put air in it. Without me even asking, he tightened my valve stem which was loose and offered to patch my tire. Granted, I didn't come here expecting to pay anything, but I knew it needed to be fixed and he got me right into the garage on the spot. Truly some awesome folks that work here, especially Burra, who show they care about the people who stop in. If i'm in Buffalo and need a new tire, I know where i'll stop now!

Came for an oil change for my Ford Escape and they somehow broke the clips or connectors on the…read moreheat shield so I it keeps on falling down. I have come back three times to them and the problem still isnt resolved.

Pains me to write this review as I've been a customer for over 20 years and typically have nothing…read morebut good things to say, and they have helped me out of many jams. They have even fixed minor problems, and refused any sort of payment multiple times. My car battery tested unusually low during my inspection, I was asked to come back to double check as it was extremely cold that day. I stopped by a couple weeks later. They are too booked to do, it. Isabella tells me to bring it back Thursday morning. Bring the car back Thursday morning. Patrick clearly annoyed with the fact I was in the shop. Not sure if I wasn't put on the schedule appropriately, or just having a personal bad day. Car battery gets checked. Patrick has battery tested "it's at 56% you're good to go." I inquire if that is normal for a battery I believed to only be a year old? "Yeah new batteries can test as low as 80% in this weather, so 56-80% is acceptable." This was said in front of a full waiting room. I inquire with friends more mechanically inclined than me. I am informed yes l, weather will affect the test but, that's testing at a 2 year old charge. Patrick couldn't be bothered to look up as to when the battery was replaced for me to confirm the date. Didn't discuss how the warranty would be determined. A 24% margin of error seems pretty high for a determining factor on a warranty. Didn't tell me what determines an under performing battery, and what would qualify for replacement. Nor tell me when the warranty expires, to potentially bring it back in warmer weather to test again, before the warranty is null. Very disappointed, this is not reflective of brand and service I have become accustomed to, glad they have a second location. I will be avoiding the Transit location.

OMG...Scruggs on transit I love this place... They are so honest.. they don't try to sell you…read moresomething you don't need. I first went to them when one of the car dealerships said that the computer on my car needed to be replaced.. NOw any other place you would go would say oh yea you need that.. 2 hours after I dropped my car off I received a call from Scruggs telling my car was ready.. Said that I only needed an inspection and a new battery... nothing wrong w/ the car.. then i took my newer car to Scruggs on transit for an oil change.. i get a call back that i needed a lot of work done.. head gasket etc.. something you would think that the dealership would've taken care of...once i received the cost i was ready to cry.. they offered me a 3rd party lender.. YAYYYY!! that was awesome.. the people there are the greatest..Henry, Patrick, Carmine (he did the work on my car), Isabella.. I was treated like one of the family.. i will be going there anytime i need to have something done on the car.. you should go too.... THEY ARE THE BEST!! SO MUCH BETTER THAN THE REST!!

Please think twice before bringing this company your business…read more I have no complaints about my initial interaction. I went to them to take advantage of their lease to own and got two tires, payments to be made weekly. Everyone was polite, process was quick. No complaints there. Before I get into my complaint I want to be completely transparent about a few things. First, I failed to thoroughly read the contract I signed. I figured I would have it paid off before I ever had to worry about the terms and that's on me. Second, I also failed to maintain my side of the agreement starting in April, 2025, more to come on that. Third, I am not here to claim they have done anything legally wrong. I'm not a lawyer and although I have suspicions this borders on the lines of predatory lending practices, I don't actually think they crossed any lines LEGALLY. As I said, I ended up not being able to make my weekly payments mid April. I had a few things happen in my life that I wasn't expecting and I decided that keeping a roof over my family's head and food on the table was more important than keeping the payments for the tires. There was only about $50 in payments left which means I was essentially paying off the remainder of the financing charges I had accrued. Mind you, I didn't ghost them. I kept in contact and made sure they knew I still had every intention of making the payments when I could, but I wasn't going to go hungry for them. During that time I received repeated text messages from them, which eventually turned into threats to make house calls that they did end up following through on in an attempt to intimidate me into a payment, even after I explained that I simply didn't have the money to make the payments, period, and that I would be making one as soon as I could. After this the threats from them got worse and more frequent. Not only were they threatening the house calls, but they were also threatening to recover the tires and made house calls in an attempt to do so. After being unsuccessful with the retrieval attempt, they proceeded to send me a text telling me that if I didn't make a payment they would be closing my account and filing a CIVIL LAWSUIT against me for breach of contract. Again, I'm fairly certain they were within their legal right to do all of this. My issue is the implications of their actions and the fact that they are willing to put their profits (not operating expenses, PROFITS) ahead of the wellbeing of a member of the community they do business in. Had they repossessed the tires, they would have taken away my ability to get to work effectively removing my ability to not only pick the payments back up, but also my ability to get to work, to the store or anything else without adding expenses to an already extensive list. If they had filed a civil lawsuit, they would have come after me for the remaining balance (about $75 at the time) plus whatever compounded interest/fees they would have tacked on AND any legal fees they saw fit, which would have done nothing short of financially ruining me for years to come. I brought all of this to their attention in plain English and they responded with the BS business cliche (and fallacy I might add) that "if every customer did this we couldn't offer payments." That's nonsense. My situation and whether or not they decide to repossess tires or file a civil lawsuit has no impact on anyone else, their payments or their likelihood to maintain their contracts. In addition to that, we're only talking about $75 in financing charges. Even IF I went no contact, completely defaulted and showed no interest in making the payments, that $75 becomes a tax write off at the end of the year and wouldn't impact their ability to continue to do business whatsoever. In my opinion, this company doesn't deserve the business of our community. We pride ourselves on being the "City of Good Neighbors" and a good neighbor doesn't bully, threaten and try and intimidate you by holding financial ruin over your head because you owe them $75 especially when it's blatantly obvious you're already going through an impossibly difficult time. Shame on you, RNR. I hope that $75 was worth it.

I can't believe the positive reviews on Google. I was told by my mechanice my front drivers side…read moretire had a leak. Took it to RNR on Kenmore/Delaware ave Of course they came out and said I need 2 new tires...that they by law can not fix the leak...I knew that was nonsense so I walked out and went to Tired outlet on Elmwood...they could not find a leak. but air in all my tires..I asked them about the front tires they said they are fine.....

Originally I went in for service on my tires for a slow leak & had a NYS inspection…read more Daryl at the front desk made it easy to drop off & pick up, no issues. More recently I had a slow leak in a different vehicle tire, we had purchased the tires and had them installed at the BJ's down the street because were "members", I tried to take the tire to them for maintenance & was unable to make an appointment. Although, I think the services would have been less expensive at BJ's I value my time more than sitting on hold for 25 minutes & never speaking with a single sole... Daryl & anyone that I've spoken with at this shop are very nice & don't request to do un-needed repairs and I trust them.

Daryl and his staff run a very efficient shop. They are…read morealways on point with communication on your car's status and do great work! Their prices are also very fair and he does not run a "hard sale"-always very personable. This is our Go To place.

All device is top notch and done correctly. I won't take my vehicle anywhere else. I've had…read morenumerous services here through out the years from oil changes to inspections to having another engine out in a vehicle. Always a fair price for great work. I def recommend! When you call ask for Jake and he will get you set up with an appointment.

Super helpful and fast. Was in and out with no issues and they fixed my problem right away. Great…read moreservice.