After walking all the way here from my house (3 minutes), I need a Nap-a…read more This Napa is right across from my house. The employees are friendly and they have a nice selection and are very quiet and personable like a small village auto store. The only down side is that one time when they put my wiper blades on for me, they didn't attach them properly, and it cracked my windshield and caused me to miss my concert in Wheeling, WV. I'd probably give them a 3 for that, but I live right by this place and don't want to get dirty looks (lol) so I'm giving it a 4. Yay local businesses.

Good location on Main Street with ample parking…read more The guys in the store were very business like and my part was found quickly on their database, retrieved from their sizable inventory and then I was outta there. Just like it is supposed to be.

I called to ask if they had parts in stock which they said they did. I placed my order and included…read morea Rush charge as I wanted to work on the car that weekend. I received less than half my order. They now tell me the remaining items are on back order and I will not receive them for seven or eight months. They supposedly had an alternate part but I would need to cancel my order and order the other part again, and of coarse pay for shipping again. Definitely not the same company I used to be now that Eichlers purchase them. I will be working with Snyders from here on out.

They have no problem taking your order and your money and ordering the wrong part. I ordered seat…read morecovers for Torino, they took three months to get. When I finally got the order, it was wrong. They told me oh well I guess I missed it by one number when I ordered it. All I needed was the backseat to be changed from a formal roof car to a convertible. The backseats are different. They told me that I had to send the whole set back. The problem was the two front bucket seats had already been upholstered. I asked if I could send just the Backseat back since it was the wrong one. They said the only way they could do an exchange was for me to un-upholster my front seats. and send everything back. Absolutely ridiculous. This once was a good company. They've gotten too big and they just don't care anymore.

A woman who identified herself as the manager (Julie or Julia) was so absolutely useless. I ordered…read morea SAME DAY delivery on their website, paid the 16.99 delivery fee as well as the cost of the product. Received an email from AUTOZONE saying my order was on its way and I could track it. Tracked it on an app that said AUTOZONE to observe the driver going past my house, and then saw driver updated to package delivered. Repeated messages via the AUTOZONE tracking app to driver were ignored. Called the store where JULIA insisted there was nothing she could do because I had had my package delivered via Door Dash. I most certainly did not utilize Door Dash! I only clicked on the option on AUTOZONE website for same-day delivery. NOTHING ABOUT DOOR DASH. Even the app tracking the driver does not say Door Dash. Julia then ARGUED with me, insisting she could not contact DOOR DASH and that I would have to do it. WTF??? Despite my repeated assertions I have nothing to do with DOOR DASH and that AUTOZONE must have contracted with them to do same day delivery she wouldn't concede the point. Insisting it was ME that must contact them. This was absolutely infuriating, to deal with someone who clearly lacks any kind of critical thinking skills. The "manager" doesn't know how their same day delivery works? That apparently it is handled by DOOR DASH despite not showing up on their WEBSITE as such? Doesn't know how to reach them? Then how did they know to come and get the order to begin with??? What a freaking mess. This "manager" hung up on me. Yeah, I was getting RUDE. Who wouldn't with this nonsense? Called back repeatedly, got another woman, also called Julia (or Julie) who now proceeds to tell me they don't even have SUNDAY delivery. WTH is this? I paid for same day delivery and now this woman is insisting they don't even have it, and acting like she doesn't know what my problem is? And that there is nothing they can do? This was like some kind of freaking nightmare to deal with these two (different?) women! I have always loved this store and the service I have received. Will now go to their competitor down the road. A call to customer service took 45 minutes to (sort-of) straighten out this mess.

Arthur and Zake helped me Today and as always did a great job…read more In the past , Manager Ken and Steve have been great to help and save me lots in mechicanics bills by finding the problem . I'll always go to auto zone advanced auto not even close. Have had issues with service and cheap products

Fantastic customer experience! Counter staff is very helpful and knowledgeable. They took care of…read moreall my questions and made great recommendations when I was buying parts.

The store is great to shop at, decent size and very organized. The customer service is great…read more Whenever I have a question regarding parts or service, I get no indication that I am bothering them. The employees always have answers and if they don't know, they direct me in the way I need to go.

From the owner: Your local Advance Auto Parts at 7601 Niagara Falls Blvd in Niagara Falls offers automotive…read moreaftermarket products, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

How many times can you shop at a place, because it's convenient, only to get so frustrated you'll…read moretake the time to write a bad review. 5

Far better than any NAPA, Carquest or parts source I've ever been in ... 42 yrs wrenching ... I…read morewill be back

From the owner: General Auto Parts is a full line auto parts store with parts for all makes, all models at…read morecompetitive pricing. We have all the great name brands you know and love... ACDelco, Fram, Monroe, Timken, Walker, Remy, Dayco, Kleen Flo and many more. With friendly staff providing great customer service at competitive pricing - this is the place to shop. We hope to see you soon.

literally the worst place in the world. My brother left his car for 4 months. Every time he tried…read moreto pick it up the owner kept pushing it back with endless excuses. "The delivery truck broke down" "the paint wasn't delivered" "two cars ahead of yours" The DAY my brother was leaving to move to another state it STILL wasn't ready. He got there to pick it up there were parts all over and the jobs that were agreed on were not done. NEVER take your car here. What a headache and a waste of time. The most unprofessional and inconvenient place in Buffalo.

First of all someone recommended this business,so I just drove by and they took me in for my yearly…read moreinspection, he was so pleasant and professional, I was in and out under thirty minutes. I plan on coming back for all my car needs. I will definitely recommend this business just like the person before me. Thank you CC Pro Auto Center.