Chris was extremely knowledgeable on what little info I could give and helpful. Very respectful,…read morevery friendly. 10/10

Shady shady shady business practices. Left my car there early morning hours with the understanding…read morethey would reach out to SilverRock to get my repairs possibly covered. Now I might look like a young single mother that's not hip to the shit, but I actually knew exactly what needed to be repaired and that it WOULD be covered under my warranty. I get a call late in the day from a female associate saying SilverRock would not cover the repair. No further explanation. why would u wait till damn near closing to notify me? Then came the pressure to pay out of pocket. My good sis could NOT provide me a claim number which prompted me to call the warranty provider myself. They had no record Pep boys ever reached out or filed a claim LMAO how embarrassing when I showed up in person to get the details. We got all that shit straighten out needless to say. They were very humble and moved expeditiously to get me scheduled the next day. My repairs were made and seem to be holding up over a month later.

Great service and advice! New Orleans never lets me down. People in New Orleans don't let you…read moredown.

I had a very disappointing experience at the Goodyear location in New Orleans East. I brought my…read moreJeep Wrangler in to have my tires balanced and rotated. The tires are only about two years old with good tread, and this same location originally mounted and balanced my aftermarket rims and tires and sold me a warranty at the time. The technician at the counter, Alex, refused to service my vehicle and insisted that I needed to purchase two new tires before they would do anything, even refusing a simple tire rotation. It felt as though the only option being offered was for me to buy new tires that I did not need. I ended up going to another Goodyear location for a second opinion, and they were able to assist me without any issue. This experience was frustrating and not the level of customer service I expected from Goodyear.

First of all Top Notch should be named Bottom Notch after my experience there. I purchased a…read moreconventional shock kit from Strutmasters who provided me with a list of installers in New Orleans for my failed active air suspension on my Hyundai Equus. To Notch was on this list. I brought my car to them who said they could do the job. 2 days later Andy the shop manager I guest called to say the kit didn't fit. I sent the owner Louis a message on their Facebook page and didn't receive a response. The shop consist of 3 work bays and the office is setup on purpose in a bay that had a Mercedes, BMW & Lexus in the work area to impress new potential customers. After 4 days and several ph calls and Facebook notes I decided to have the car towed to Boudreaux's Auto 1 block from the Fairgrounds Race Track. They installed the kit quickly at a reasonable price without drama. To top it off Top Notch charged my $300 dollars to remove all four wheels and nothing else. This shop is so bad I wouldn't let them fix a flat tire much less perform any major or minor work on any of my cars. I suggest you to locate a more reliable and safer location to fix your car. The other poor reviews are accurate. If you own a late model Mercedes, BMW, Lexus or Land Rover with a failed air suspension I recommend Strutmasters in North Carolina found on the internet and Boudreaux's Auto in NOLA for the correct upgrade. Top Notch office consists of a desk, 2 fold out chairs, copy machine and credit card reader. Stay away if you love your car or suv!!

I brought my jeep to this shop and not only did he keep it for 3 weeks, but he made the problem…read moreworse, left a big scratch in it, then charged me $1000, $500 was labor. I will never bring my vehicle back nor will I recommend this business to anyone.

While I wouldn't quite say Collision XPerts is a chop shop, I will tell you that in my opinion they…read moreabsolutely are very shady. Avoid at all costs. My story: It is the law in Louisiana that any vehicle in a wreck is automatically required to be deemed totaled if the estimated cost of repair materials and labor equals or exceeds 75% of the car's Actual Cash Value. Collision XPerts ABSOLUTELY lowballed my estimate to keep it from being deemed totaled. Because of course...if the car is deemed totaled, Collision XPerts loses out on business! Thus, they lowball the estimate AND use cheaper, aftermarket non-factory parts on your car, which can actually void the warranty on many newer cars. I knew my car was going to be totaled, I just needed them to sign off on it. When they lowballed me to keep it under the 75% threshhold, they didn't expect I would have done enough research to know that they were full of shit. When I told them I was having my car towed somewhere more reputable, they tried their best to make that very, very difficult for me and I had to threaten them with legal action to get the keys to my own car back. One other note of concern that anyone consider it should know: this repair shop does not use protective crash wrap on cars, even when the car's damage renders a door or window being cracked open until it's repaired. My car's door couldn't fully close after its accident and it was sitting outside for DAYS, along with every other damaged car, with zero Crash Wrap and a well-publicized tropical storm just dumping buckets of rain into the cars. Will Collision XPerts do a decent enough job on your crappy old Nissan Sentra after it gets in a fender bender? Probably, sure. Go for it. But if you have a more expensive car, or if you're wondering if your car is totaled or not, they absolutely will be shady. And if you call them out on it, they will get more standoffish and try to coerce you out of taking your car elsewhere. Attached is a photo of a car which was just fully getting rained in because its door couldn't close and they don't use Crash Wrap. Avoid this place at all costs. SPECIAL NOTE TO THOSE INSURED WITH PROGRESSIVE: there's a reason that Progressive has Collision XPerts listed as one of their partners, and why they try to steer you to have your car towed here instead of anywhere else: because they know Collision XPerts will lowball your estimate to avoid the car legally being deemed totaled, thus saving Progressive money on your payout. In Louisiana you are legally allowed to have your car towed to ANY repair shop, not just the ones that insurance companies partner with.

Very disappointed with this shop. I was told my vehicle had been repaired, but later found out the…read morepart they claimed to fix was never repaired at all. Honest communication and quality work are important, and unfortunately, I did not receive either. I would not recommend this shop based on my experience.p

I highly recommend Toyota of New Orleans for servicing your Toyota! Kayla is awesome, thank you so…read moremuch Kayla!! I've been going there since I moved back to New Orleans with my Prius and I'm extremely happy with my service and treatment. They are friendly, trustworthy and fast. They are upfront with costs. They tell you if you need something done or not. Very helpful. I go there for routine maintenance and also when I got a flat tire. They checked to see if they could fix my tire before ordering a new one. Their waiting room has a TV, phone chargers, free assortments of fancy coffees or hot chocolates/vanilla drinks and also old school peanut m&ms and gum machines for a quarter. Comfy chairs. Clean bathrooms. They even washed my car! Great place!

I worked here at Toyota of New Orleans for 30 + years. 29 in sales and the last year as a greeter…read moreand shuttle driver in service. While in service I saw several vehicles towed in the day after they got oil changes; unfortunately the plug was not closed properly so the oil leaked out. The main problem is the manager, Travis Bath. Hopefully you wont have to deal with him. Come here at your own risk!

For the most part, I do all my own mechanic work. I love turning wrenches…read more I Put my truck into the shop for a transmission replacement. Excellent price and so I felt very happy. I'm a new customer. They called me about a few major problems they found that they knew I couldn't fix myself like a leaking rear main seal, etc. they made me an incredibly good deal since the engine and transmission were already apart. They did all kinds of stuff for me and called me at 4:30 the same day! Never seen a shop work so fast! Drives like a dream!

Super nice and knowledgeable guys! I was quoted $4500 on a transmission repair, and as they started…read moretaking my car apart, they kept finding more things that needed repaired. My total ended up being around $7000. It would have been very helpful to have an accurate quote (which could have been managed by them looking into the manufacturer's recommendations regarding that model's transmission before quoting me a lower price). When they had finished the repair, they caught a crack in the transmission housing (which seems to have been the manufacturer's fault). They communicated with me about that very well, and completed the repair with no hassle or extra cost. Their warranty appears solid, and the car runs great!

Friendly staff and good service. The wait time is minimal if you schedule an appointment.read more

I was rejected for a Brake Tag on 10/27/2021 at this Brake Tag Station, due to Driver Side headlamp…read moreout, charged $25 for tag and $2 late fee. I returned to this Station on 11/23/2021 with a pair of Headlamps I purchased for $35, this store charged $36 labor to replace the Headlamps. The receipt states Brake Tag and replace 1 pair of Headlamps. BEWARE ALL This Brake Tag Station is a rip off, I was charged twice for a Brake Tag and late fee.