I bought a Volkswagen Tiguan from them and it seemed to work just enough to pass Maryland…read moreinspection. After I got my inspection in January the car had given me nothing but problems. I have had to receive over 2500 dollars in repairs since receiving the car 6 months ago starting with oil and coolant leaks. This final round of repairs hasn't even been successful. The car will not start for the 3rd time even with the new battery. I feel like everything but the engine and the motor has been replaced. Do not buy a car from here. They are just trying to get cars off the lot. They are not good cars. Just lemons. I'm posting a review to save everyone else.

The last place you want to buy a car from unless your a fool I was…read more I bought a car from them. The sales went fine. Everyone was so nice. That was were it stoppped. As I was driving the car home I found that there was cold air coming in on passengers side. I have called them about it. I gave them the estimate of 3000. They said they would get back to me. They never called back after several calls. Also the parking lights dont work so it will not pass inspection, even though It was supposed of pass VA inspection. Yes It had a stick on it an prove of inspection. I had my my guy look at it and found that one of the vent motors was bad and the other vent most wasnt not even pluged in. So here I am. So if you buy from them your a fool too.

Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

My experience at FC Auto was exceptional from start to finish. Upon arrival, I was welcomed with…read moreprofessionalism, courtesy, and genuine care, which is increasingly rare in today's fast-paced world. The FC Auto team, particularly Bonnie E., truly stood out. Bonnie was fantastic to work with during the purchase of my 2021 Grand Cherokee Altitude, going above and beyond to ensure my vehicle was serviced promptly and thoroughly. The work was completed to an excellent standard, and the entire sales experience was stress-free, restoring my confidence in the industry. It was truly a 5-star experience! Mike C.

Went to look at a car was ready to buy and never have I been so unwelcome somewhere. When I first…read morecame in it seemed as if the person inside was surprised to have someone coming in. Car i came specifically for was just under a car cover and was told they couldn't remove the cover and i would have to return another day. Just seems sketchy looking at another Lamborghini in Chantilly too bad it's not the spec they have as i liked it more.

IM Autohaus offers a good balance between reliable work and not over-diagnosing. They will not…read moredefault to the most expensive option, which I appreciate. That said, if something needs to be replaced, they will let me know.

1 star and that's being generous…read more My husband and I purchased a used 2019 Chevy Suburban from this dealership and it has been nothing but a nightmare. Within a very short time, it became obvious the transmission was failing hard shifting, slipping, warning signs that don't just appear overnight. What's most frustrating is that this feels conveniently undisclosed. There is no way a dealership "inspects" a vehicle and misses such a major issue, especially one this serious and expensive. It's hard not to believe this problem was known and intentionally hidden just to make the sale. We know that it was intentional because whoever they had make the makeshift repairs to seal the deal, left a used rag in the transmission pan. Yes, you read that correctly, they left a rag in the transmission pan that they'll surely claim they knew nothing about. A transmission repair on a vehicle like this is thousands of dollars, and buyers should not be left holding the bag because a dealership chose profit over honesty. We thankfully had a warranty through our credit union and was able to get the vehicle repaired. We have already drafted a letter to the credit union that they need to be removed from the trusted sellers list. If you're considering buying from here, get an independent inspection first or better yet, save yourself the stress and go somewhere else. I regret trusting this dealership and would never recommend them.

I strongly recommend that anyone considering a used car purchase avoid Koons. Within 1,400 miles of…read morebuying a 40,000-mile vehicle, I had to replace the engine. The independent shop that performed the work showed clear signs that the engine had previously been opened and that parts were missing--indicating Koons was aware the engine was a problem long before the sale. I reached out to management, including Sulaiman Ahmad and Alex Atanassov, and received no response. Once the sale was complete, the dealership showed no interest in customer service or accountability. Based on my experience, Koons appears focused solely on moving vehicles off the lot, not on selling reliable cars or standing behind the products they sell. I would also avoid their repair shop given what was uncovered during the engine replacement.

Do not purchase a vehicle from this place!!! They are scamming! Literally in the middle of a…read morenightmare. We purchase a 2023 Ford Explorer less than 3 months ago with no prior accidents, that's supposedly passed Virginia inspection. Took it to get inspected in Maryland and they realized that the back Bumper was a fake and was put over the back end of the vehicle being SMASHED IN!! There are Power train issues, sensor issues, exhaust issues, flex pipe issues and so much more. We can't pass Maryland inspection and they won't fix the vehicle, it's a complete nightmare. This place is TERRIBLE!!!

All the positive reviews are fake do not buy a car here as a previous customer! Bought a car here…read moreand in merely 6 days driving, engine & transmission problem with all sorts of electrical issues

I purchased a Chrysler Town and Country from Euro Automotive, LLC in January of 2025, and in less…read morethan 6 months the transmission become completely inoperable leaving me totally stranded. After contacting the dealership to request for assistance with this unexpected and extreme costly repair, the person that I believe to be the owner could not have been more unconcerned and dismissive. If you value you money AVOID THIS DEALERSHIP AT ALL COST!!!!

they are extraordinary! They are polite, timely, and truly stand by their work. It's wonderful to…read morehave a repair place that you can trust. I certainly will not go anywhere else.

This place is legit! They're a friendly, professional, and super responsive team. Took my car in…read morefor an oil change. I waited about an hour and they did a thorough inspection too. Also, the oil change was on the house which was super generous and unexpected! I trust that they won't try to upsell or prescribe unnecessary services down the line. Recommend!

excellent team they got me in and out and the car i needed and my financing was fast and easyread more

Be careful when you receive the Carfax and make sure you scroll down and read more in the details…read morebecause I received a Carfax about a clean titled car but when you scroll down, it says the car was reported stolen as salvage. Also, the salesman never communicates to each other so they would give you a price and then big boss would come out and charge you like 2000 extra dollars before tax and registration.

Very professional. Got a fair price for car and they came to me to pick it up. Highly recommend.read more

I had a great experience working with Emils & Dante @ Nico Buys Cars.They offered me a great price…read moreon my vehicle and they were both professional and courteous. It was a smooth hassle free experience. I would definitely use their service again and highly recommend them to others. Kingsley K.