Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

My experience at FC Auto was exceptional from start to finish. Upon arrival, I was welcomed with…read moreprofessionalism, courtesy, and genuine care, which is increasingly rare in today's fast-paced world. The FC Auto team, particularly Bonnie E., truly stood out. Bonnie was fantastic to work with during the purchase of my 2021 Grand Cherokee Altitude, going above and beyond to ensure my vehicle was serviced promptly and thoroughly. The work was completed to an excellent standard, and the entire sales experience was stress-free, restoring my confidence in the industry. It was truly a 5-star experience! Mike C.

Went to look at a car was ready to buy and never have I been so unwelcome somewhere. When I first…read morecame in it seemed as if the person inside was surprised to have someone coming in. Car i came specifically for was just under a car cover and was told they couldn't remove the cover and i would have to return another day. Just seems sketchy looking at another Lamborghini in Chantilly too bad it's not the spec they have as i liked it more.

IM Autohaus offers a good balance between reliable work and not over-diagnosing. They will not…read moredefault to the most expensive option, which I appreciate. That said, if something needs to be replaced, they will let me know.

1 star and that's being generous…read more My husband and I purchased a used 2019 Chevy Suburban from this dealership and it has been nothing but a nightmare. Within a very short time, it became obvious the transmission was failing hard shifting, slipping, warning signs that don't just appear overnight. What's most frustrating is that this feels conveniently undisclosed. There is no way a dealership "inspects" a vehicle and misses such a major issue, especially one this serious and expensive. It's hard not to believe this problem was known and intentionally hidden just to make the sale. We know that it was intentional because whoever they had make the makeshift repairs to seal the deal, left a used rag in the transmission pan. Yes, you read that correctly, they left a rag in the transmission pan that they'll surely claim they knew nothing about. A transmission repair on a vehicle like this is thousands of dollars, and buyers should not be left holding the bag because a dealership chose profit over honesty. We thankfully had a warranty through our credit union and was able to get the vehicle repaired. We have already drafted a letter to the credit union that they need to be removed from the trusted sellers list. If you're considering buying from here, get an independent inspection first or better yet, save yourself the stress and go somewhere else. I regret trusting this dealership and would never recommend them.

I strongly recommend that anyone considering a used car purchase avoid Koons. Within 1,400 miles of…read morebuying a 40,000-mile vehicle, I had to replace the engine. The independent shop that performed the work showed clear signs that the engine had previously been opened and that parts were missing--indicating Koons was aware the engine was a problem long before the sale. I reached out to management, including Sulaiman Ahmad and Alex Atanassov, and received no response. Once the sale was complete, the dealership showed no interest in customer service or accountability. Based on my experience, Koons appears focused solely on moving vehicles off the lot, not on selling reliable cars or standing behind the products they sell. I would also avoid their repair shop given what was uncovered during the engine replacement.

Do not purchase a vehicle from this place!!! They are scamming! Literally in the middle of a…read morenightmare. We purchase a 2023 Ford Explorer less than 3 months ago with no prior accidents, that's supposedly passed Virginia inspection. Took it to get inspected in Maryland and they realized that the back Bumper was a fake and was put over the back end of the vehicle being SMASHED IN!! There are Power train issues, sensor issues, exhaust issues, flex pipe issues and so much more. We can't pass Maryland inspection and they won't fix the vehicle, it's a complete nightmare. This place is TERRIBLE!!!

All the positive reviews are fake do not buy a car here as a previous customer! Bought a car here…read moreand in merely 6 days driving, engine & transmission problem with all sorts of electrical issues

I purchased a Chrysler Town and Country from Euro Automotive, LLC in January of 2025, and in less…read morethan 6 months the transmission become completely inoperable leaving me totally stranded. After contacting the dealership to request for assistance with this unexpected and extreme costly repair, the person that I believe to be the owner could not have been more unconcerned and dismissive. If you value you money AVOID THIS DEALERSHIP AT ALL COST!!!!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

I bought a 2010 Subaru Impreza from them about 6 weeks ago. Now that I'm settled in with my new car…read moreI feel like I can give a proper review. At first I was nervous since I was buying a car outright for thousands of dollars. However, the salesmen who assisted me were excellent and I'm very happy with my purchase. The service was excellent, the car is probably the best deal for what I paid, and the process to buy was smooth. I would definitely recommend checking this place out if you're in the market for a new car.

Buying this car has been the biggest regret of my life. I bought in April 2026 and still haven't…read morereceived my hard tags with multiple delays. I went to get the car inspected and it failed multiple times. Cost thousands in repairs to finally get it to MD state inspection standards. Don't even waste your time here!! If the price looks too good to be true it definitely is !!!