I had an excellent experience working with Jay Yi while exploring the purchase of a new Macan. From the beginning, he was exceptionally knowledgeable and took a consultative approach that never felt like a sales pitch. What stood out most was how much time he spent understanding how I planned to use the vehicle and what mattered most to me in a daily driving experience. Rather than steering me toward the most expensive option or overselling features I did not need, he focused on helping me find the right fit for my lifestyle and priorities. I was not initially very interested in the electric Macan, but I wanted to understand the differences between electric and gas before deciding. Jay clearly walked me through the pros and cons of both, including real-world considerations like driving habits, convenience, and long-term practicality, which helped confirm that electric is not the right fit for me right now. I also appreciated that he went beyond the new inventory and reviewed used vehicle options with me, giving me additional flexibility and perspective. At no point did I feel rushed. Jay was patient, informative, and thoughtful throughout the process, and I left feeling well informed. read more

I recently worked with Jay Yi to purchase my Porsche Panamera, and the entire experience exceeded my expectations. From our first conversation through the negotiations, the vehicle walkthrough, and the moment he handed me the keys to my dream car, Jay was friendly, knowledgeable, respectful of my time, and never pushy. We reached a fair deal on both the trade-in value of my Macan and the purchase price of the Panamera. Jay even included a few extras that made the experience that much sweeter! If you're considering joining the Porsche family or upgrading your current vehicle, I highly recommend giving Jay a call. You can thank me later! The entire team at Porsche Tysons Corner was phenomenal. Every staff member I encountered was friendly, efficient, and welcoming. The dealership has an extensive selection of vehicles, and although I haven't needed the service department yet, the area is clean, bright, and comfortable, with a great assortment of snacks and beverages available while you wait. A truly first-class experience from beginning to end! read more

Huge thanks to Paul Park at Porsche Tysons Corner! From the very beginning, he was open, honest, and incredibly patient. I came in expecting to leave in a GTS, but Paul took the time to really understand what I wanted and ultimately helped me choose the right Macan for me, not the most expensive one. That level of honesty and integrity is rare. The entire process was smooth, transparent, and completely pressure-free. A big shout-out as well to Nick, the manager, for going above and beyond to secure the best deal possible and ensuring a truly flawless purchase experience from start to finish. This was easily one of the best car buying experiences I've ever had. Couldn't be happier! Highly recommend Paul Park for your next Porsche. He sets the standard for what a great buying experience should be. read more

Porsche Tysons Corner - Macan in Copper Ruby Metallic - Car Dealers Near Me - Vienna, Virginia

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Purchase Experience: I purchased a Porsche from Jay, and the experience was truly exceptional. He went out of his way to get the deal done the same day--completely hassle-free. Jay thoughtfully scheduled the pickup on a day when he could personally walk me through every feature of the car, which made a huge difference. The delivery felt special and memorable: a personalized digital display, the car revealed under a sheet with a ribbon on top, a champagne toast (which I appreciated even though I don't drink), and a printed photo of the car to take home and display. It was polished, personal, and unforgettable! Service Experience: The service team is just as impressive. Alan is a seasoned professional with excellent customer service and perfect timing--he got us in for a 10 a.m. appointment the very next day. Cameron, the expert video technician, quickly identified a nail in the tire. The tire replacement (2) and alignment were completely expertly. On another occasion, Nabil in Service was attentive, fast, and reliable. The car was hand-washed, and a personalized note was left inside--a small but meaningful touch that really stood out. Overall, Porsche Tysons Corner delivers excellence from purchase to service. Highly recommend! read more

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Props to Paul Park & team in his help with purchase of a macan for my dad. He did everything asked of him and answered all our questions.

Thank you Paul P!!!!! First time purchasing a Porsche and I had an absolute amazing experience. Paul was extremely professional, answered all my questions thoroughly, genuine, honestly he just went above & beyond. I couldn't be happier with my purchase and the impeccable service I received. read more

Nathan was very good and made my process super smooth to get my first Porsche. Very communicative, patient, and willing to help. Please so see Nathan and you won't be disappointed!!! read more

I had a terrible experience with Porsche Tysons Corner and would not recommend this dealership to anyone shopping for a Porsche online. I found a 2019 Porsche Carrera T listed on the official Porsche website as a Certified Pre-Owned vehicle it also showed on there website as Certified Pre Owned. After two days of back-and-forth negotiations, mostly about the trade-in value of my 2018 BMW M3 (they were lowballing me), I asked for a written quote. To my surprise, they added a $1,985 "ceramic coating" charge -- something I never requested and that was not disclosed earlier. We went back and forth another day trying to get that unnecessary fee removed. When we were finally close to finalizing the deal -- only about $1,000 apart -- I called my local Porsche dealer in Miami to verify the certification status. They told me the car was not certified, even though it was clearly advertised as such and both Manager Nick Oneal and sales associate Kley had told me over the phone that it was. Carfax also showed the vehicle as "Certified Pre-Owned," which is why I trusted the listing. I was lucky to have called my local dealer before closing otherwise I would have bought under false pretenses. I encourage anyone considering purchasing from this dealership to do your homework: verify certification independently and watch for undisclosed add-on charges. Between the false advertising about certification and the sneaky $1,985 ceramic coating fee, I feel completely misled from the beginning. This dealership was not transparent and wasted a lot of my time. I will never do business with Porsche Tysons Corner again, and I strongly recommend others avoid this dealer and the shady manager who offered false advertisement and wasted my time. read more

Porsche Tysons Corner - It shows CPO - Car Dealers Near Me - Vienna, Virginia

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Better communication. I noticed two vehicles I was interested in so I contacted this facility. The first vehicle Cayenne GTS was sold, even tho I had funds and was trying to get my trade in to Tysons Corner Porsche location. I INQUIRED about a second vehicle Cayenne GTS. Paul told me that he would check to see if vehicle is still available, no response. I even did a follow-up inquiry with Paul, still no response. Because of subpar customer service and lackadaisical/no responses, I decided to purchase a brand new 2025 Mercedes GLE 53 AMG. read more

https://open.substack.com/pub/angrytysoncornerporschecustomer/p/lil-russell-wilson DO NOT buy a Tesla or any used car from this dealership. Listen to their sales manager acknowledge that their salesman lied to us. Yet they still only refunded us 80% of the total cost we paid. Robbing my son of thousands of dollars of his hard earned money. He saved $4000 in two years for the down payment. Only to walk away with $1,200. They made the customer pay for their salesmen's incompetence and it's all on audio at the link above. The right thing to do would accept you lied, you were in the wrong, and refund 100% of the total cost. Get EVERYTHING in writing, or it's a lie. read more

We purchased a Certified Pre-Owned Porsche that is still under warranty, yet it has had a persistent Bluetooth malfunction since the day I bought it. Despite multiple visits to the dealer, the issue has never been resolved. Neal (The manager) asked us to contact Porsche Customer Affairs. When we contacted them, instead of honoring the CPO warranty and fixing the problem, they had the audacity to offer us $250 to stay quiet. This is absolutely insulting and completely unacceptable for a brand that claims to represent "luxury" and "excellence." A company of Porsche's reputation should stand behind its products and warranties, not try to buy off its customers when they can't fix a problem. This experience has been extremely disappointing and has destroyed my trust in the Porsche brand. read more

I walked into this place a few weeks ago to possibly purchase a 911 convertible or Targa. When I asked to test drive what they had, the slick salesperson visually sized me up and gave me major attitude. I was wearing jeans and a sweatshirt and maybe that was it? I was offended and just left. I could've paid for the car in cash that day and have several other luxury cars. I had a Targa 10 years ago and loved it. Weird experience. I'll check out Arlington or Maryland at another time. Life's too short for drama. read more

I dealt with Agustin Borges with a potential trade in on a super low milage Porsche I had. I was interested in something they had in inventory. They appraised me about $10,000 lower than KBB trade-in on my vehicle and when I told them I had more competitive offers, he told me to go sell it to them then (verbatim). Talk about terrible customer relations. I would never do business with this dealership. read more

I don't usually take my Porsche into the dealership for service as I usually go to a specialist garage. But, I was in need of an alignment. I made an appointment online for the same afternoon, and though I did try calling to verify they'd actually be able to do it and got disconnected, I drove out there anyway. Nabil was able to get the car in and I was out of there in about an hour (and now the steering wheel is centered and I'm not wondering if it's my car or the road). I used an online coupon to save $100 which was as also great. I also appreciate that they did ask me if I'd liked it washed versus just doing it. It's black and I try to keep it as scratch free as possible so I opted against it. It was a good overall experience. read more

UPDATE: Porsche Tysons Corner reached out and provided prompt resolution to my issue and gave me a full refund. Excellent way to take care of the problem and now I have a complete DME report, I appreciate the quick and ample solution to my woes. Thank you. read more

Just picked up my 2025 Cayman today. Mike Billings was my sales rep and was a pleasure to work with. i test drove the car Wednesday (two days ago). Decided to buy. Mike and the sales manager Bryce worked with me to on the deal and I am very pleased. Drove it tonight and am very happy with the car and the service I received. read more

Porsche of Tysons is a beautiful location, but what makes it truly remarkable is the glorious worker Kley. He is highly skilled and knowledgeable and gets work done within a reasonable amount of time. I came in looking for a car and he guided me in the right direction. He let me know the details of the cars letting me know he was skilled and led me around the floor showing me all the options. If you don't know who to look for, look for Kley. Great man deserves a raise. read more

We have been Porsche customers for the past 10 years and are on our third Porsche: Cayenne hybrid, Panamera and currently Taycon. We are in the second year of our Taycon lease. The two front tires have bald treads already. That is absurd and unfathomable . How do you get bald treads to the point the front tires bursted? Before anyone jumps to conclusions, we are not bad drivers with a heavy feet. This car is babied and pampered as a Porsche rightfully should be pampered. The car was towed back to Porsche of Tysons. Nabeel was our service representative. This is where our nightmare begins. Surprisingly the service department is more of a used car salesman than the sales guy. This is because they work on commission. We purchased and paid $3K+ for rims and tires insurance , in addition to regular insurance. Unbeknownst to us, this does not cover bald tires. First of all, why are the tires bald in only 2 years?? This has never happen to us before. Second of all, why does this guy Nabeel speak to me like I'm a two year old? He is condescending, rude and demeaning including eye rolls and snarky comments. He refused to honor the rims & tires insurance and went out of his way to argue his case, At the end of the day, we ended up paying additional for replacement of 2 front tires in the tune of $800. No alignment. No additional service performed.Nabeel was the guy that rang up our bill and returned the car to us. You know when you go to a restaurant and got bad service all night but then all the sudden when it's time for the bill, the server becomes a super server and Disney nice ? Well that would describe Nabeel perfectly. He had the audacity to send us reminders to rate him 5 stars. Seriously? Sure we would give 5 stars out of 100! We didn't appreciate his attitude , didn't appreciate his rudeness and definitely didn't appreciate the scam of a charge. We certainly hope his commission on this deal was worth it because it earned their company a 1 star review. We have such a bad taste in our mouth that I doubt we will ever return to Porsche if Tyson's including when buying our next car . (Even though this location is closest to us) Do yourself a favor and go elsewhere. With today's competitive market, I find it incredible that this young man thinks it is okay to treat people in this manner. No thank you! read more

Third time calling this dealership and third time getting awful service. I called to find out when was the last time my Porsche was serviced. Bought it in Fla and was shipped to me and wanted to give the business to this dealership. The person answered the phone and did a big sigh of annoyance when I asked if she could look up the info in their system. I said "is this something you don't do? I'm sorry for asking you to do work for a customer. Then she said I need to call the dealership in Fla and get the info from them. Ridiculous. Unprofessional. Just awful service for a place and a brand representative. Not acceptable. I'm going to the Chantilly' Porsche dealership. read more

I went to Porsche Tysons Corner to order a Macan S. I worked with Matt St. Croix, who was very knowledgeable about the car and answered all my questions. When it was time to finalize the order there was an additional $1,985 fee added on for "Interior and Exterior Protect- Premier." I asked that this fee be removed as I did not want the additional protective coating and accompanying "warranty" for the exterior/interior finishes. I was told that they would not remove the additional $1,985. I left and went to another Porsche dealer who placed the order for me without insisting on any additional markup. I felt that Porsche Tysons Corner tried to take advantage of me as a female car buyer. After leaving the dealership I discovered that the price they provided was based on pricing for the 2024 model buildout, not 2023 which I was ordering. I can understand marking up a car if it is rare or hard to find an allocation, but that is not the case for the Macan. Do your due diligence before purchasing a car from Porsche Tysons Corner. Due to the way I was treated, I would not recommend this dealer to other car shoppers, especially females. read more

Porsche Tysons Corner - Car Dealers Near Me - Vienna, Virginia

I have to be honest that when I called them to make an appointment; they kept me on the line for a while and when the call was disconnected twice, they didn't call me, I finally got an appointment and when I went there in person everything was perfect. I got my car serviced here. The service was great. I even forgot to book a rental car, but Lucas gave me one. It took a day for my car to be ready. Definitely see them to service my car again! read more

I recently purchased a cayenne from Porsche of Tysons corner. My sales rep. Jay Yi absolutely exceeded my expectations of a sales experience. Jay was knowledgeable, informative, friendly, and very accommodating throughout the entire process. Every employee at the Tyson's location made this entire process so enjoyable and seamless. Everyone was so friendly! I cannot say enough about the staff Thank you to Jay Yi (sales), Khoa (sales manager), Mitch (finance) all took the time to go over everything and answered all my questions. The general manager, Daniel Rodriguez is setting the bar high. Every one was so patient and just made this the most enjoyable purchase. I loved every part of this Porsche buying experience Officially a Porsche owner and forever addicted! read more

Initially had some misunderstanding with service as to what was required , then service manager took care of it and completely resolved the issue to my total satisfaction ! I've been coming here with my Porsches for nearly 20 years now n I'll continue to use their service department read more

Our experience at Porsche Tysons Corner started out great. The folks we spoke with over the phone about the 2018 Porsche Macan they had in inventory were pleasant and professional. When we arrived at the dealership, we met with Mike Billings who was very knowledgeable and friendly. The car, priced at $30,500 was one that we were considering along with a few others. After looking at another Macan at Porsche Chantilly, we decided on the Tysons car. When I called Tyson's back the next morning and made them an offer of $29,500, I was told by the sales manager that the car's price had increased to $32,250. He explained that "they had an overnight price increase, but was willing to discount the car by $250," yet the online price for this Macan was still listed at $30,500. After assurance that Daniel would call us back to resolve the issue he never did. No one from Porsche reached out. We told our story all the way up to Porsche North America. Not a word from anyone. Maybe this is a typical business practice at Porsche Tysons, but it's the first time we've ever experienced this type of misrepresentation and greed from a car dealership. As lifelong Porsche owners and Porsche Club of America members, our love for the brand will continue, but our business with Porsche Tysons Corner will not. read more

Porsche Tysons Corner - Car Dealers Near Me - Vienna, Virginia

Customer service. I don't love that I get ignored (two different occasions) when I go out of my way to visit your dealership. The last time that happened, I bought 2 cars - one for me, one for my wife. Please stop judging checkbooks by the deliberate cover. For the record, I'm wearing a button down shirt, jeans, and white sneakers. Oh well - I'll take my money elsewhere. read more

Second time calling this place for help with my Porsche. This time the person answering the phone was annoyed because I asked if she could tell (by looking in the system) when was the last time my car was serviced. She did a big sigh if being annoyed followed by silence. I proceeded to explain to her that I bought the car a few months ago, that it was shipped to me from Florida and I was told I could call my "friendly Porsche Dealership" service dept and set up my next service and all that. WOW...It's a Porsche! What kind of service is this? I asked if this was not something people called and asked for? That I have the VIN number, would that help her look it up? She said I need to call the dealer that sold it to me. Maybe that's right but the way she handled this call was embarrassing. Unprofessional. Did not get her name, she has an accent and answered the phone today, Jan 27, 2022, at 5:19 pm. You can track it, I'm sure. read more

Jay was my salesperson and he was absolutely fantastic. The whole Porsche Tysons team made my purchase decision and the process very painless and I appreciated that. They focused on me and my needs the whole time I was there and Jay even spent time going over features of the car with me before I left. If you're buying a Porsche there is not a better place. They have even been in contact with me post purchase to see if I needed anything. They are great!! read more

I own a 2021 911 Turbo and my car has spent more days in the shop than with me over the past 5 months. First they couldn't correctly diagnose the problem so they tried blaming me. Then once they figured out the problem it took them weeks to get the part and fix. and when they fixed it they broke other things. and now it's back in the shop and of course - they have zero desire or care to get it done quickly. I don't know if other shops are better - all I can say is, they would have to be really REALLY awful for them to be worse than this shop. In any case, I intend to find out. read more

I bought my first Porsche from this dealer and I was looking for a 957 for a while. When I found one for sale at this dealer I went to see it and test drove it. The paper work was fast and easy. My sales person Jeffrey Le was friendly and very helpful. This car seems to be in good shape with only 85k on this 2009 Cayenne. I know nothing about these cars with maintenance cost and repairs other then what I read online. So far it been great to drive. Nothing like any cars I have driven before. My plans is to overland this Cayenne. After a week later I notice an issue with the car. Bryan Cuthbert the Sales Manager took care of a repair that was overseen by the techs. He took care of the repair at no charge. I am excited to continue car buying at this dealership. Next will be my 911 for 2020. read more

Porsche Tysons Corner - The 2009 Cayenne 957. - Car Dealers Near Me - Vienna, Virginia

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I visited 3 Porsche dealerships and called several others. My sales rep Paul P. at Tysons Corner was super helpful ... much more so than the other dealerships in the area. He was extremely knowledgeable and educated about the new Taycan and was willing to go the extra mile to help me figure out and find exactly what I wanted. The sales manager and finance guys were also a pleasure to work with and didn't play games like the other guys did. A car they had had everything I wanted except a few items like painted wheels, so they went ahead and had them painted. They were all very professional and I highly recommend, especially my man Paul! read more

Porsche Tysons Corner - Taycan Turbo S bought at Tyson's Corner! - Car Dealers Near Me - Vienna, Virginia

Overview: Panamera turbo ST got oil leak issue, replaced oil filter housing gasket under warranty, tech did not put wires back to original places and one wire moved to a place closer/touching one of the turbo Details: 1. Found oil residue on my garage ground/ took it to porsche Tyson's corner, initially service advisor A told me tech states the leak is due to improper oil change (oil filter cap did not install back properly ) and sent me a video, quoted me $500+ initially to do oil change and after I mentioned i bought parts from porsche before, she told me will apply ten percent coupon and make it $300+ (i have no idea why the ten percent works to half the price) 2. They want me authorize $300+ to clean the area around the filter and do test drive, I authorized the cleaning and test drive, second day things changed to cover under warranty ( i was expecting porsche to do a better job detecting the root cause of the issue, but i kind of understand tech needs the full pay) 3. Second day after the warranty work finished, i opened the engine cover (i was planning to do a long distance travel so i want to make sure no more leaks) and realized things are different, just like the pics attached shown, two wire on top not installed back to its original places and one wire is now touching the hot turbo, i sent pictures to service advisor, advisor forward to tech, then asked me to bring the car back to tysons corner 4. I scheduled a time the day after that and Took the car back to porsche Tyson's, another service advisor B helped me, i think they do not have all the records in system, info not fully shared between advisors or the service advisor B just not having time to check the history, i have to explain things from the beginning again 5. One day later tech put the wire back to its original locations, service advisor B told me he used to work on cars and the clipper location should be more like choice based on opinion (i prefer the tech confirm it, if it really is just based on opinion, why the tech ask me to bring the car back, also my understanding of basic physics is that things should move away from the hot turbo, not much closer or touching it) 6. I had to push hard to make the advisor B write the sentence like "tech did not install wires back to its original places during last warranty repair(oil filter housing gasket)" and service advisor B asked me how do i know it was at its "original " places before the repair ( i had to show him the video tech sent me before the repair again and that is exactly why i have to have the exact situation write in my car's service record), later advisor B told me the system does not allow him to edit the notes anymore, later advisor A came and said she able to edit and confirmed the notes with me before save to the system Summary Based on my experience this time, i rated my experience 2 stars, because 1. the tech's work did not meet my expectations of "Porsche Quality" (i can only see the difference above the surface and they are not in its original locations) 2. I feel service advisor B did not try hard to understand my situation and got too much pride on what he think is correct read more

Porsche Tysons Corner - Tech did not put wires back to its original places during warranty repair - Car Dealers Near Me - Vienna, Virginia

This review is for the service department, specifically David the service advisor. I needed to get a new windshield put on my Macan and have a recall done. I made an appointment online, expecting them to have to order parts. Show up for my appointment, turns out they have the parts they need in stock. They squeeze me in for the recall and a windshield installation despite little notice, and the entire time David was very communicative, texting me updates promptly so I never had to ask about how things were going. I wish more dealers were as communicative and responsive as David. My only complaint is the repair was going to take 4 days and they were out of loaners. Considering it's Porsche, having a few more loaners ready would probably be a good idea. read more

I would give zero stars if I could. The "service" I received here was completely unacceptable. I had my car towed to the dealership with a flat rear tire and also noted that a number of alerts were going off on the dashboard. The dealership charged me north of $5,000 for the resulting work. The next time I drove my car, I immediately realized that something was still wrong, because the auto start/stop feature wasn't working and the stereo system was cutting in and out. Accordingly, I brought my car to a different, reputable, mechanic (Intersport Performance in Tysons) and asked them to take a look. Intersport identified numerous problems, including: * Rat droppings (!) and miscellaneous trash beneath the panels. * Very poor wiring repair. E.g., wiring harness was simply wrapped in electrical tape instead of shrink-tubed (and Porsche charged me $780 for this!). * Interior was soaked due to clogged top drains and molded badly; amp was corroded! * They replaced my rear tires with Goodyears that were already 1.5 years old. Moreover, one of my front tires already had a serious crack running through it! I am attaching a few photos, but they don't even begin to show what a bad state Porsche of Tysons left my car in. SPARE YOUR CAR FROM THIS UNACCEPTABLE LEVEL OF SERVICE. read more

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Consider David as your Porsche Sales Consultant. This review reflects an overall exceptional experience. I merit him for his no-pressure transparency, negotiation process, and most of all - anticipation of my needs. From a sophisticated buyer's perspective, you would expect an unapproachable elite flair where the primary goal for a Sales Consultant is to close the sale. However, David chooses his own narrative, never forgetting that the path to that end result was just as important, if not more. His zen-like presence and encyclopedic car knowledge is reassuring and welcome. Absolutely unquestionable - he wants to build relationships for longevity, honesty, and trust. I will save you the boring details (which are anything but), and let you enjoy the experience. On a side note, ask about his cars. I think you will find his enthusiasm delightful. read more

Porsche Tysons Corner - 2021 Porsche Cayenne Coupe - Car Dealers Near Me - Vienna, Virginia

Our Cayenne has been in for service multiple times. We are out of town and when our car was "finished" they switched it with the loaner car at our house. We got in the car today and the CHECK ENGINE light is on. They have kept the car for weeks to fix other issues that we have had. The car is too complicated to use, the plug in hybrid is a waste, and their service stinks. You don't return a car from service either the check engine light on. I do not recommend this dealer. read more

Terrible. The info on cargurus.com and the info on the dealer's site indicated the car had 1000 miles. After flying 400 miles and meeting the salesperson at the dealership, I was told the car had 6785 miles on the odometer. I scuttled the deal, but reconsidered bc my wife was expecting the car. She would have supported my decision, but I did not want to disappoint. The dealership added a few concessions, and I accepted the deal - reluctantly. One star is too generous! read more

I would give the service department of Porsche Tysons Comer a negative star if allowed. Completely unresponsive, the location is chaotic, and they have zero customer service. I arrived for my service appointment, no one greets you anymore. They had zero loaner cars available, even though I specifically scheduled for this date to have a loaner car, they did not call me ahead of time, seemed to truly care less about the inconvenience and in the end I walked out. This was the second time I have had unacceptable service at Tyson's and it will be my last. read more

I am VERY disappointed that I was lied to. I called Bryce and he assured me the car was available just like mentioned. I asked for the carfax to be emailed. He emailed it. I called back and said I want to find out about the final price and shipping fee (or I can travel to get it myself). He said I will get back with you in two hours as I confirm things after taking down my zip code. It's a lie that he claimed, via email, that the car is sold. That's terrible for your business reputation. I see why there were so many negative Yelp reviews about this dealership. It's all about greed and lies. read more

Excellence was expected. I've been a long time client and the entire team was firing on all cylinders during the entire process. The GT4 was ordered on DEC of 2019 with a lot of help and input from Jay, Khoa and Mr. Shahid. Rest assured that this will not be my last Porsche purchase from Porsche of Tysons Corner and I highly recommend the entire team. Jay, Khoa and Mr. Shahid, Thank you. read more

Porsche Tysons Corner - Car Dealers Near Me - Vienna, Virginia

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DISASTER. First off, we went up to the desk, explained what we were looking for and the sales person did not even introduce himself to us or shake our hands (STANDARD PRACTICE) They had the floor model of the car we were looking at but instead of showing us that vehicle the sales person took us outside in 90 degree sweltering heat. After parading us around the lot without opening a single car or offering a test drive. We were told to come back when we're ready to buy. UM Sir? What makes you think we want to buy something we haven't looked at or test driven? You haven't explained any of the features or made the car enticing whatsoever. No hand shake on the goodbye, he just got in the car and moved it. Not professional. Not a sales person or a dealership we'd recommend working with if you enjoy being treated like a valued customer. Highly recommend the Mercedes-Benz RIGHT NEXT DOOR. They were more than happy to show us everything we wanted to see AND MORE! Test drove the cars and felt welcomed. Additionally, I have brought from INFINITI down the seat and had an incredible experience with them as well. read more