I recommend them to everyone. I've used this company on big and small projects. They are reliable and responsive. They provide honest service. read more

I can't tell you enough about how great my experience was. Premier is a preferred vendor for Rheem brand AC, and when I went to yelp the reviews confirmed the ratings. I spoke with Silvia who was amazing, and worked with me through every step of the way, from initial visit, estimate, questions back and forth to clarify and confirm, and finally installation. Tomer walked me through his assessment of the repairs needed (ended up confirming what I thought, a full replacement), and was very thorough. Pricing was very competitive with another estimate I received, but their customer service won me over 100%. Installation date was very quick, within a few days. I was so impressed, and between Silvia, Damares, and Tomer, their customer service is TOP NOTCH. Highly highly recommend. read more

Premium Air efficiently fixed my furnace & compressor in a judicious manner. They are highly commendable in the business of heating & air conditioning i.e. knowledgeable, honest, & fast. If I may add, they're also passionate in doing their job. I rarely put out any kind of review on businesses but I am taking exception on this one as they went beyond my expectations. I personally recommend this company in your Heating & A/C needs. Big thanks to Tomer & his crew for doing an exceptional job! - Bert read more

I've used them to install three central heating and air units over the last 10 years. They are not the same company they used to be. I got three other FREE estimates to replace a unit that they had installed through home advisor and they were all $1500 - $2,000 less expensive than Premium Air. And Premium even charged me for a service call but didn't even trouble shoot and inspect the unit- they made no repair recommendations. I am now paying for someone else to trouble shoot and repair. These companies always ask the customers who are happy to post reviews. I never take the time to review, but thought the reviews are worthless unless people take the time to share the negative as well. read more

Last heat wave made me realize that my air conditioning was not working 91 F in the house. Premium air came the next day and serviced my unit at a reasonable price, added 4 Lb of freon. Now we are chilling. Thx read more

Premium Air installed a state of the art Fujitsu HVAC system in my 1928 Spanish style house in Los Angeles that never had an HVAC. We couldn't be more happy with the service. The product he offers is much better than the standard AC systems because they are much more efficient. Tomer at Premium is always happy to stop by to answer questions and has an upbeat customer oriented attitude. He quickly dealt with the install issues in an old house and figured out how to install the unit on the roof to get it out of sight. Plus Premium's prices were better than the typical AC units that we were looking at. Win-win. read more

Tomer and his crew exceeded my expectations in every way. They installed two Bosch heat pumps (many local installers have no clue how to install these units) and others would not pass on the SCE rebates. The install was complex with multiple zones and was done perfectly. The pricing was extremely fair and the work was done neatly. Needed to come back to do some final tweaks to zoning and returned as promised and with a smile- 100% satisfied (I am very picky). read more

Premium air are working and doing all sub work for Ameri Builders for over 5 years, Alway on time, alway the way it should be, we installed hundred of systems in the last few years with premium air and as general contractor I highly recommend them! 5 star service! read more

I have a shop in Hollywood. 4 other companies came to fix the air conditioning, they all gave a wrong diagnosis. So I called premium air, they came and fixed it instantly. I highly recommend this company. read more

Finally, our A/C headache is over!!!! One day, we decided to install a few Nest thermostats at our office in Chatsworth. Chatsworth is a very hot area of Southern California - 100+ degrees in summer is not unusual. 40 degrees at night in winter is also not unusual. Of course, one of the thermostats (the most important one) was not working. We then called "great" local A/C guy one. After 4-5 hours of work, he determined that he didn't know what he was doing. He said that everything was wired wrong. When he turned on the heat, cold air came out. He then said that he had a lot of work and that he had another job. He left and sent us a bill. We then called "great" local A/C guy two. After 4-5 hours of work, he told me that the thermostat had a "mind of its own, like a dog is buried in it" (exact words). He then climbed the roof, blew our transistor, making the entire thermostat inoperable!!! Then, he said that it would be too expensive for him to fix it and that we should find some local guy to fix it. We almost gave up! Finally, we looked on the Rheem website, the manufacturer of our unit, and called Premium Air. They sent out a guy. He was our last hope. In less than two hours, he found the problem. He fixed the previously cockeyed wiring that I suspect was the product of the first two "masters". Then, he said "Hey man, the A/C is fixed." I couldn't believe it!!!!! I turned it on heat .... waited .... hot air came out. I then turned it on cold .... waited..... and cold air came out. What a concept!!!!!!!!! Please be careful when you hire A/C people in the Valley. Many of them are crooks despite them sounding professional. For us, the Premium Air technician actually knew what he was doing. read more

How great it is to have Tomer and his crew for my AC and heating needs. Recently had to have all my ducting in the attic replaced. This was not an easy job and Premium Air did an amazing job. Tomer came out promptly and assessed the situation, and gave me a very fair bid. How lucky I am that I decided to use his company. His team was prompt, efficient and knowledgeable. If it's quality, service and efficiency that you are looking for, you cannot do better than Premium Air. I highly recommend them. Thank you Tomer, Shirley, Sergio, Juan and Miguel. read more

Sears had my elderly relatives waiting for a new AC for over a week in 100+ degree heat during a summer heat wave in Chatsworth. I was so mad about the wait, that I cancelled that "rush" order and called Premium Air. Premium air was at their home for an inspection the same day that I contacted them, and installed the unit the very next day. Not only were they extremely quick, but the very same that we'd tried to order from Sears was hundreds less through PA. Very honest technician, and great customer service from the office. Thanks to them we saved time and money, and my family is comfortable again. read more

The best company ever!! I called a dozen places to come and fix my a/c unit which was completely out in the scorching heat!! Most of them told me they were available in about a week. Are you kidding me??? PREMIUM AIR sent the best technicians out the SAME DAY and quoted me a great price!!! Their name says it all!! Thank you soooo much!!! read more

It was a hot day this week when my AC decided to die, Tomer showed up he was very professional and got here very fast also. he fixed the issue so fast , and we all started breathing again, Thank you for the fast service! read more

Very happy and satisfied with their service. Family was out of air conditioning for 2 days! Inside measured Temp was at 86! Called another company and they told us,"we can stop by after 4pm." I then called Premium Air and they said," We'll be there in 1-2 hours" Juan was amazingly fast, professional and thorough. You have gained another Chatsworth customer. Thank you. The Garcias read more

So here I am in 2020, two years after my bad experience with this company. All of a sudden my A/C is blowing hot air. I called my maintenance company to check it out. They said it was out of freon, bone dry and would cost me $1800.00 to correct the leak. They advised me that I should call the company where the warranty was held, Premium Air. I did not want to but I had to. So I called them and setup an appointment. David came out and was absolutely fantastic. He was pleasant, let me know what he was doing and above all he found the problem. I wish he was there two years ago. This is a much different company from what I saw now. I would definitely recommend Premium Air to a friend. Thanks for coming back. Oh yeah, the problem had nothing to do with the work Premium Air did. read more

Unknowledgable female receptionist. Asked me all these questions when i only need my thermostat changed. Called other places before this one and didnt ask me a bunch of questions like u did because the job is pretty straightforward. Sorry you lost my business! read more

Great service and fixed my air conditioner quick and reasonable. Very honest also! Had called Banner Air and got a high quote just for the test and a bunch of lies! This place fixed it quick with no deception which is worth a million! read more

We are Chatsworth residents and when it comes to doing any sort of business I always like to start with business in our area. I read the yelp reviews and chose Premium Air as my first call, as soon as Shirley answered I knew I made the best choice. I told her our issue of the house not cooling evenly and asked for the next available appointment, and she scheduled us for the following day. Tomer came out and gave us a very reasonable estimate and scheduled the work for the following day. His customer service is amazing, and he gave us different options and prices to fix our cooling issue, which I felt very comfortable with. The team of Sergio, Juan and Miguel came right on time, they were organized and very respectful to cover any areas they were working over and got right to work and were very professional. They were well "informed" about our cooling issues and knew exactly what they needed to do fix it. They stayed until all rooms were cooling evenly and we were completely happy. I am so glad that I took the time to read the reviews and choose Premium Air. They are definately our "go to" for the very best heating and air conditioning services. Thank you Tomer, Shirley, Sergio, Juan and Miguel for your top notch service. read more

These guys are great! Since its been getting hotter lately, I realized my AC hasn't been working. I called around to a few companies to help fix my AC before my big party last weekend and these guys came same day! VERY professional, clean, and customer service was amazing. They explained everything they were going to do and made sure I felt comfortable before they started the service. All questions and concerns were answered with a smile. I didn't feel any pressure of buying services that weren't necessary. They even called the next business day to make sure everything was working fine. I've already told my friends and family to get their "before summer starts" service done with this company! read more

First let me begin. What started as taking down 1 wall became a major remodel. During the process we had a old furnace that still worked inside a closet. I called several HVAC companies that you see on TV but there price for what I wanted was way out of my budget that I could not justify. I had a pre-schedule appointment with Premium Air and wanted to cancel because of the high estimates from the other HVAC companies. I called premium air and was greeted by a friendly voice "Shirley" who heard my frustration and agreed with me by saying it was more of a need than a want. She advised me to try one more estimate. The following day I meet with the owner Tomer and he gave me the best advice and explained that it's more cost effective to replace the whole system then to work around with the old. Premium Air price for a complete install along with the extras that Tomer and his staff did for me was a lot cheaper than the other HVAC companies for what they were going to do. If you need an honest person and a job well done contact Premium Air. There work along with the honesty goes along way. Tomer strives on customer service and giving his clients the best there money can buy. read more

Scheduled an appointment. Was told a technician would arrive between 3 and 6. Left work early to be home at 3. Nobody showed. Nobody called. Tomer followed up the next day after seeing my review and claimed someone called and left a voicemail to say they couldn't make it. There was no voicemail. read more

I give my utmost recommendation to this business. They showed up on time to my house well prepared and ready to go. They looked like they really knew what they were doing and fixed up my AC unit and got it working better than ever. They were quick but diligent. I can't thank these guys enough for putting the effort into fixing my unit as it was an unusually hot day and my fans in the house just weren't cutting it. Thank you again to Premium Air for fixing up my unit and allowing me to have the cool air I deserve in my home. read more

We can't not say enough GREAT things about Tom and Premium Air. We found them about 10 years ago on a 100 degree Sunday and they came right over and by the time we went to bed we had a new working air condition system! On a SUNDAY!!! We've used them for our next two houses (we move a lot!) and we've recommended them to many friends, who have been stunned by the amazing service! Truly trustworthy and efficient! read more

I was very satisfied with the service provided, the technician's were on time and very courteous.

This company put my family in danger, ripped us off,was completely rude, yelled at us and unprofessional. Tomer is the most insulting person I've ever had the displeasure of working with. They installed a total of 7 individual units in our home since it's an older home with no air ducts. The units were purchased by Tomer and the installation, wiring and units were charged to us. 3 of the units almost immediately started making funny noises. One unit in particular in our bedroom would make a grinding noise for hours even when turned off and proceeded to flooding our floor constantly. We would call Tomer who would ignore our calls and texts or wait several weeks until I got upset to call us back. They installed a larger tray on the unit as a solution eventually which also took months to get them to do and I said I want to speak with Frigidaire about the unit and he would try and get me not to afraid of losing his certification I suspect. That didn't work and for 2 years we would call Tomer constantly and he would ignore us of course always until I got mad after weeks or months of him not calling us back and then try and charge us for maintenance when the unit didn't work. When his unqualified repair men would come out they would blame us telling us our unit was leaking everywhere non stop, because we were dirty and the unit was sucking in dirt which they showed us black stuff in there. We are very clean and even have a maid! He would yell at us this is the reason and say nasty things constantly. Our wall was bubbling up and wood floor getting damaged, but Tomer still claimed it blew cold air therefore it was fine. He even had a newbie repair guy that went on our roof and charged us for a breaker without getting my consent I actually said no and there wasn't anything wrong with it! I see further down in reviews this guy has done this for the tune of $250 to others! When I called Tomer he yelled at me about this too. So I actually brought in 3 other companies and spoke to Frigidaire and turns out the unit was installed incorrectly and that so called dirt was 3 forms of toxic mold from the constant water leakage!!!! I had the unit tested. When I called Tomer to tell him the other 3 companies I had brought in said there were several issues with the installation such as wrong angle and only secured with 1 anchor in addition he bought the wrong size unit ( much larger and expensive for our space then needed which actually causes extra moisture) he once again denied it all and said if we stop bothering him he'd give us a smaller unit which we took. I tried to settle this by taking the unit before we know we had toxic mold from his lack of qualified employees. When I found out about the mold I emailed him the mold results to prove he was incorrect he never got back to me! The unit has been blowing directly on me for 2 years with toxic mold and I am about to give birth! Yes I was pregnant breathing in toxic mold. He will now be dealing with my attorney! read more

In October, 2008, Premium Air replaced our ancient furnace with an American Standard unit rated at 92% efficiency, replaced all the duct work, and added central air conditioning with an American Standard compressor. Their bid was 10% lower than any other bid we received. They did the installation in three days. Our annual gas bill went from $1,855 the previous 12 months to $850 the following 12 months. Everything works flawlessly. I had them come out recently to check the system and perform maintenance. They found and fixed a tiny water leak in the vent flue, which I hadn't noticed, and which could have caused corrosion later. The service call was free. read more

Premium Air is and their staff has always gone the extra mile to all of our needs. They are honest and fair and take pride in their work. I am very grateful to the owner, Tomer. He takes his service to heart. He is conscientious, thorough and professional in his work, and his crew are passionate about what they do under his watchful eye, and I can always count on them to be on time. read more

I first found premium air on yelp and have used them a couple of times for my business. They really deserve this premium rating! They always have someone with friendly voice answering the phone instead of an answering machine. They send out technicians within hours of my call. Their technicians are extremely friendly, professional and fix the problem right away. I highly recommend this company and will use them for my home if in need. read more

After contesting the $250 bill with our credit card company and posting the review on Yelp we began a dialogue with Premium Air. On the 3rd day of our dialogue the owner Tomer contacted us and told us we would not be charged for the service. After listening to our complaint he stated that he would update his quality control policy to be sure that problems like we experienced would no longer occur. He appears to be very concerned about doing a good job and making sure his customers are satisfied. read more

I contacted This company because of the positive reviews on yelp. However this was my experience: I called to set up an appt to have two ducts installed one in each bathroom . Tomar was very upfront and gave me a price. I had to reschedule because the house was under construction and the General Contractor told me to wait a couple of weeks. We discovered that the drain from the old A/C handler/Furnace was not up to code. The Plumber told me I would need a pump to get the system to drain properly to the bathrooms. I called and was again given a price. I stressed that I was not going to put in New Equipment because it was not in my budget at this time. I realize that the unit is old but still runs fine and only wanted it serviced, cleaned and the above work done. When Tomar showed up he suggested to get a different type of pipe so that I would not need the pump. However the Washer/Dryer is old and when I need to replace them as they are in a closet the type of piping Tomar suggested would not allow for a new unit to be flush against the wall and the doors would not be able to close. What he was recommending was old school not something used in 2018. So I called him on a Sunday night to his cell phone and the Message box was full. Then I tried the regular number and he answered but he was with his kids and told me he would call me right back. Never happened. He could have called when the kids went to bed but me, the consumer took a back seat to the kids. My old company in AZ answered the calls 24/7 and I always got someone. I was never told call me back later my kids are here. Who cares? Right away i knew this was a different type of company. What would happen if I needed service at 3 am? Would he give the kids preference over a paying consumer? My old company worked 24/7. I also think he was not happy serving a Gay Couple as I detected an unfriendliness when we met that was not present in the phone call. So I called on Monday and got Shirley who was pleasant throughout. However I heard him say " It is not that big of a Job" So I responded " I wonder if he is really interested in doing this" I asked if he would meet us out on Wednesday to ensure there was no miscommunication to speak with the plumber. I do not think that is too much to ask for since I am the Paying consumer. He said He would try to stop by. Never Happened but American Air Inc whom I called was there first thing in the Morning to speak with the plumber. Very Professional. Just the Opposite of Premium air. If Tomar wanted my business he would have set a time to come by. He also said he would return my call and that never happened so why would I count on him showing up at a later date? If I liked this company I would have purchased a new unit down the road. It seemed though that he was after a new sale. I am very Prudent and if something is working why would I spend thousands of dollars that I do not have at this time? In the next year or so yes but not now. I realize that older units are not as efficient but I see units still running on youtube from the 1960s. Service is part of the Trade. I spoke to my Plumber and he said America Air Inc was very Professional . They went in the Attic and measured the amount of pipe needed and no problems with running the Pump. So they have my Business! So from my experience with Premium Air I will pass on the practices of this business and go with American Air Conditioning Inc of Woodland Hills. Not returning calls is unprofessional and not showing up is too. This company did both and tries to say I am rude. Ask American Air if I am rude? You are the rude one Tomar! Also if you need a permit then so what. I was told differently by several contractors. Remember Folks if you a/c goes out on a s Sunday Tomar will be with his kids so the heck with you. :) read more

I had several theaters in the NoHo Arts district and took a chance on a new company when they submitted the lowest bid ten years ago. Tomer the owner came out and installed a new system in two of the theaters and has been maintaining them ever since. I was so impressed with how much he pride he took in his work that I knew I wouldn't have any problems, and I can tell you ten years later that I never have. I have recommended Premium Air to everyone I know professionally and personally and he never failed me or them throughout the years. I have so much faith in Tomer, that I included Premium Air maintaining my units as a condition of the lease when I rented the theater location out to someone else. Premium Air not only maintains my commercial units, but my home unit as well,and I can tell you he has always maintained the same standards and professionalism all these years. It's been a pleasure watching his business grow from the very beginning and I can tell you I'm definitely not surprised. Try Premium Air just once and you'll never have to worry about your units OR HAVING SOMEONE TRY TO SELL YOU SOMETHING YOU DON'T WANT OR NEED again. read more

I returned a message from Premium Air to discuss the service call and spoke to Tomer (the owner). I do appreciate that he reached out. He explained and I understand that there is the potential to misdiagnosis an issue especially with the high volume of calls which were taking place on the hottest weekend of the year. It is appreciated that Premium Air has agreed to waive the service fee for this visit. read more

Got a referral to this company. I had no idea of what i was getting. Their fee quote was very good. In two days they replaced my entire ac system and were clean and out. So glad we used them. Todah read more

When you live in the Valley and your air conditioning dies, that's a problem. I called several companies from the Yelp ratings and Premium Air was the only one who could come that day. They replaced our 16 year old unit with a new Trane system and we are very happy. Fast, efficient, professional, honest and reasonable. What more could you ask? Many thanks to Tomer at Premium Air and Yelp for leading us to him. There are many Air Conditioning companies out there and I'm sure many are good but if you aren't sure, give these people a call and rest assured you'll be treated right. read more

I discovered Premium Air by going to the Rheem website and selecting repair technicians in my area. They were on top of list and sporting 5 stars. I then read a couple of their reviews and gave them a call. Shirley answered the phone and I explained my situation she had the knowledge to give me a reasonable diagnosis and ball park estimate that was reasonable so within 5 hours Tomer an HONEST and EXPERIENCED technician was at my door. Within 20 minutes my AC was blowing frigid air and he was on his way. In today's world this kind of service is hard to find and I'm so impressed that I just have to share it. It doesn't get any better than Premium Air when it comes to appliance repair, Premium Air #1 !!!!! read more

My family had a great experience working with Tomer and his crew from Premium Air. We worked with five companies to get quotes on a completely new 14seer AC system. Premium Air was the first quote. Tomer was incredibly thorough, insightful and responsive. And when looking at price, thoroughness and overall gut-feel, Premium Air was our choice. His team was prompt, pleasant, careful in the home and efficient. I recommend Premium Air!! read more

I was extremely happy with Premium Air. My central air system stopped blowing cool air, so I called my previous air conditioner repair person. He said I needed a new system and suggested that I stay with Rheem. When I asked about the different units they offered, he wasn't as knowledgeable as I would have liked. So, I decided to look into it myself and that's when I found Premium Air on the Rheem Air Conditioner website. I called on a Friday afternoon to just ask some questions. Shirley answered the phone and was as nice as could be. She thought Tomer might still be in my area, so she said she would call him and get right back to me. She called back a few minutes later and said he just got back to the office, so she put me through to him. I was so surprised and impressed as to how much time he took to explain and answer all my questions, that I asked if he could come out the following Monday to give me an estimate. He said he could come over the following morning, if I was available. I couldn't believe he would come out on a Saturday. He came over and spent about an hour with my husband and myself answering all our questions patiently and explaining everything about the different types of Rheem units. We were so impressed, we decided to go ahead and book an installation date. I was again surprised when he said they could do the installation that coming Wednesday and that included ordering a crane to lift it to the roof. His crew was here 1st thing Wednesday morning and Tomer arrived a bit later to make sure the installation went well. They ran into a little snag with installing the new thermostat, but Tomer figured out how to solve it quick and efficiently. I would highly recommend Tomer and Premium Air! Thank you. read more

I had an a/c unit installed by another company and the motor died. They came out to quote and the man was very rude and told me his labor costs were standard in industry. I called premium for an estimate and was pleasantly surprised by the significantly lower quote. Lucy was very nice, my a/c was covered by warranty and she took care of everything. Tom came out to replace the part promptly, courteously and efficiently. No extra costs or sales pitch. Honest work ethic with a smile. read more

We used Premium Air Conditioning & Heating to install a new air conditioner in our home during this last heat wave in SFV. Tom, the owner was professional, knowledgeable and dependable. He takes pride in his work and he patiently explains what the work will entail and what to expect. His workers are friendly, courteous and efficient. I would recommend them without hesitation. read more