Junior went above and beyond locating a Dorman metric spindle nut! I thought I was going to have…read moreto order it, but they found it in the back warehouse. Great staff and service at O'Reilly's.

Went in to get new wipers on driver and passenger side of car. The clerk looked up my car and asked…read moredo you want low, medium or high cost? I said how about medium? He advised me of cost and I said whoa! He then suggested I believe Bosch which came in under the original ones he offered. Very nice of him to take the extra time to keep looking. They installed them, threw away the old ones and bam I was on my way. Great customer service and a very clean store!

I don't work on cars, but I once bought a replacement headlight assembly for my old truck here, and…read morethe counter-folk were friendly and helpful. Later, while attempting self-installation, I cut my left index finger and cursed Toyota.

My sister is a daredevil. She likes to take chances, because that makes life exciting. Case in…read morepoint: We were driving back home from San Francisco on Saturday afternoon. She begins talking about the torrential rains that have been hitting our hometown and the entire North Coast. To which I reply: "Wow, since the roads are dangerous and curvy (like me, ha!) and it's getting dark, I sure am glad you have good brakes." Her response: "Yeah, my brakes are great. But I only have one windshield wiper, I broke the other one washing my car last week. When it starts raining, you'll need to be my eyes." WTF? WTF? WTF? Umm.. last I checked, windshield wipers driving up Highway 101 at dark, in the RAIN, were a pretty freaking good idea. Kind of ESSENTIAL, you know? After a discussion of "stop being a backseat driver" vs. "stop trying to kill me" we turned into Santa Rosa and found a Kragen Auto Parts. My sister and friend both go into this store and return with two windshield wipers, because my sister wants a set that match. Hmm. Then, they proceed to begin to install the wipers themselves... Obviously, I surround myself with girlfriends who change their own oil and windshield wipers... NOT. A+ for a serious effort, however :o) So I went inside to Kragen and requested some assistance. Although they looked a little confused, since my twin had just been inside telling the mechanic people that she didn't need any help from men and she can do this just fine by herself, thank you very much, a nice man came to our rescue. And attached the windshield wipers. And was nice about it. And threw away the windshield wiper wrappers without request. (Try saying that five times).. And we survived the six hour drive home. Thank you man at Kragen's for saving my life. Next time my sister is driving through town with something vital (headlights?) missing, we will turn to you for guidance.

I had a great experience with Local Heroes DMV Services in Santa Rosa. During my 30-minute lunch…read morebreak, I was able to transfer the title into my name and renew the tags on a truck I purchased through a private-party sale. My office is about a 15-minute round trip away, and I still made it back to work 2 minutes early. The $68 service fee was more than I would have paid at the DMV, but the convenience was absolutely worth it. I avoided the long lines, saved a lot of time, and received excellent customer service throughout the process. If your time is valuable and you want a hassle-free DMV experience, I highly recommend Local Heroes DMV Services.

They helped me in a pinch when I was in a bad spot. Thank you, I will happily use them again and…read morefully recommend

Excellent service, great prices. $100 less than Interstate…read morebatteries. $80 less than Batteries Plus.

Needed a battery on New Years Eve Day. I spoke to a man on the phone and got the lowest price in my…read morearea, so I visited the store and got my old battery checked and new battery installed within 5 minutes. Great service, highly recommend!

Excellent knowledgeable, staff and many different price options for parts I need. They're even…read moregreat at handling returns or parts swaps.

if there could be a 0 star rating i would do that! i'm highly disappointed in O'Reillys for even…read morehiring a person like this. I went in to get a battery and some other things and was helped by a young lady named Daisy. This was at the Windsor location. Their breath was so bad I couldn't even compose myself the odor in that store is horrendous! I wasn't greeted at all and when I was being helped, it looked like she didn't even want to help me out! I asked about her day to make small talk because it was a very awkward she didn't say anything and just started scanning my items she said " im here to do my job sir is there anything else you need" i was surprised by that and i will not be going back to that location ever again it was the most awkward, smelly, unsettling o'reillys ive never been too!!!!!

I come here for BATT-TREES - drive up get in line, there's a very nice young woman named Tera…read morehustling and putting in all of the batteries. Tera is an Encyclopedia of battery information (remember when that made sense!?! Lol). I heard her say she replaced 50 batteries already today, personable. I got to hear about the hard life she experienced growing up. It was nice to have sort of a Conversation and Best Yet - NEW BATTREE MEANS - I can run the car for Hours without ever turning it on. jk.

"PUT MY VAN DEAD ON THE ROAD" Never again will I use them!!…read moreI paid almost $300 for a new battery in October 8 months ago. I recently had starting issues and dead battery problems. So I went to autozone to have them test the battery which it failed for health so I took it down to this location where I purchased with receipt in hand. There I wasn't greeted friendly, spoken down to almost like I'm lying about my issue, they say there test shows that's it fine but they wouldn't test under load. I insisted I've broken down numerous times and they said it's fine battery is good. Then again took it down to Autozone same problem, all test shows bad battery but there's seems odd like they don't want to replace it!!!I broke down and had to be towed since the tech over tightened my terminal cables and they won't make contact. So I had to buy a new battery and terminals thanks to them shooing me away!! I Spent an extra $500 for new battery and terminals for them simply not replacing under there 5 YEAR WARRANTY!!! Save your money and use anyone else!!!

Fun auto parts store. Has that real auto parts flavor, Dave does ask you the; year,make,model…read morequestion right away.

If your troubleshooting or need advice on your classic or even modern vehicle, Dave is the one you…read morewanna talk to, I swear he has saved me so much money and hassle with different ideas I get in my head about what my 1970 c10 need. He genuinely seems to be all about steering you in the right direction and not selling you something you don't need. Shoot I just drop in to bs with him at times. Piece of advice, if you go there troubleshooting an issue with your vehicle, don't interrupt him, you will get far more info out of the guy.