We love our new chimney cap! It is a perfect fit and Isaac was so easy to work with. He described…read moreeverything and answered all our questions. We are repeat customers as he helped us in our last house as well. Would recommend!!

We called Issac out to our home for a check up on our chimney after the 2026 ice storm to see if…read morethere was any damage to our chimney. Our fireplace was on during one of the coldest day's and heard popping and vibration noises in the chimney and turned it off. After Isaac arrived to inspect our chimney inside our fireplace, in the attic and on top of our roof, he determined everything looked securely connected with no issues. He determined since it was so cold and the heat from having the fireplace on was only expansion noises. We felt very comfortable with him showing us that everything was still in place and we had no problem moving forward. He was very, professional and reassuring that we will definitely use him again for any future issues. Will also give his name to our friends and family if they need a reliable and experienced chimney professional. We Highly recommend Isaac.

Very disappointing experience. It has been over a month since I first contacted HBR, and I am still…read morewaiting for a basic estimate. Throughout the process, I received multiple commitments on timing that were not met, and many messages and follow-up requests went unanswered. Communication remained inconsistent even after the owner became involved. I understand that schedules can be busy, but clear communication and follow-through are essential. Unfortunately, that was not my experience. When a company cannot reliably provide an estimate or respond to basic inquiries, it raises concerns about how they would manage a larger project. There are many quality contractors who value their customers' time and work hard to earn their business. Based on my experience, HBR did not meet those expectations.

Tom came today to give me an inspection of the outside of our fireplace. He gave me very detailed…read moreinformation on how the fireplace would be repaired. He was very knowledgeable, professional, and a very pleasant young man. Thank you Tom. Gertrude

Great service! Well priced and overall quality work. Will use them again in the future. Ben and…read moreJohn were amazing

Ben & Wilson came ~4pm to inspect a broken chimney cap and give me a quote. The price was…read morereasonable and they were immediately able to begin. Wilson's a very hard worker! They completed a crown repair, installed a new cap and a swept the chimney - all completed before 6pm. Wilson was very careful and there was minimal dust in the house. Thank you.

Responsive, knowledgeable, friendly, thorough, good communication and fair pricing. Technicians…read morewere skilled and cleaned up following.

From the owner: We are a local chimney service company offering inspections and repair services. We have industry…read moreexperience and provide estimates for customers. Service availability may vary.

Fantastic service and crew! Worked late into the night to get a last minute set of projects done.read more

I requested service on Tuesday and set an appointment for today (Friday) at 11 am. They sent me an…read moreappt reminder that night that I put in my calendar. I bought wood in anticipation of this ice storm that's coming, and we are an all electric house except for this fireplace. I received another automated confirmation of my appt Wednesday . After a further miscommunication was cleared up, Kyle came by at 4 and did the job. Laid out a tarp, played with my dog, cleaned the chimney, and patched a small crack in the back. I now feel confident to use my fireplace in this storm. Well pleased with results.

Very happy with the service - did all of the things you expect:…read more1. Communicate well 2. Show up on time 3. Efficient and complete work 4. Estimate and price matched Extremely happy with their work!

Mark came out and sweeped/cleaned my fireplace, he was really nice and professional, did excellent…read morework and was reasonably priced. I would definitely use him again and highly recommend hiring him.

Amazing work. We had issues with both of our gas fireplaces and they haven't worked for two years…read more Danny was able to expertly diagnose the issues and order what was needed to fix the problems. Now we have two perfectly working fireplaces just in time for the winter. The cost was fair and the work was excellent, and we would definitely recommend AstraNova to others.

Detailed request for information and then prompt response with an actual quote. No additional…read moresales pressure or trying to package some bundle.

Very professional, gave us some tips and appreciated his knowledge. I would definitely hire again!read more

Great job and hard worker, you will be impressed with the finished product. I only give 4 stars…read morebecause of the up charge on supplies I was charged 85$ for 10 pound of reflective glass that I found on Amazon for 27$ I will say all of the supply cost was extremely inflated so that part wasn't good which can be fixed on his end in the future. Whats harder to be fixed is a bad job or sloppy work and that isn't a problem as his work is good. Overall I'm satisfied just a little salty about being overcharged for, stones, ceramics etc... P.s Alexander's customer service isn't very good. Even though I put 4 stars he took it upon himself to send me an almost condescending text. 4 stars is very good considering the amount I overpaid for supplies. Yes you should get the best deals for your customers. Also messaging me after business hours very unprofessional.