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    Present Nail Spa

    4.0 (196 reviews)
    Closed 9:00 am - 7:00 pm

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    Response time

    10 hours

    Response rate

    20%

    Services - Present Nail Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Present Nail Spa Photos

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    Recommended Reviews - Present Nail Spa

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    Reviews With Photos

    My "beautiful" manicure
    Oxana L.

    Iits been a while since I got such a terrible manicure for a loooong time!!! My nails are so sensitive since the manicure girl polished it too hard and too much, so my nails now so thin (even though the previous manicure was build-up and she took of that one completely and my own nails are damaged, do sensitive, I can't wash a dish! And look at the pics!!! I'm afraid it will be even worse in 2-3 days! So, I'm so unsatisfied! Besides, the attitude was terrible! Don't recommend to anybody!!

    Gel mani by Present on my sad, short fingernails!
    Melody J.

    This is an excellent, reliable nail spa in the Birch and Broad shopping center. They offer lots of services including spa mani-pedi and waxing. I go here every so often and have never had a bad experience. I often go by myself but occasionally bring my mom who has Alzheimer's. They are incredibly patient and kind with her, and are always willing to accommodate her and our needs, which allows her to do something relaxing that she's always enjoyed. This makes so much of a difference in our lives. All of the technicians are wonderful, too! Be sure to bring cash for a tip.

    Very nice people but the quality is bad. I have three air bubbles and hair. The white is blurry on three of my fingers and the shaping is worse on some fingers and better on others. The price is great but I see why now.

    Mani
    Adriana V.

    They always do a fantastic job, never have I left feeling anything less than satisfied. All the manicurists are kind and listen to you

    Corinne S.

    I will not be returning, nor do I recommend. As a service industry professional myself, I don't understand the lack of customer service or attention to detail that I experienced at my appointment today. I walked in for a manicure this morning. While I realize this isn't the most expensive service, this shouldn't translate into a lack of quality or care for the service provided. My tech rushed the appointment, applying polish WAY to thick. Which likely explains the chipping after not even an hour...

    Allison R.

    I wanted to like this salon since it's nearby, but I've tried three times and two were a miss. Most recently, my manicurist didnt speak to me until well into the appointment. She rolled her eyes when I asked her not once, but twice, to fix the shape of the nails because they were still jagged from the clippers. She left quite a few rough cuticle/skin edges and she haphazardly painted my nails which resulted in paint on my skin. The final straw was that she wouldn't even get up out of her seat at the last table and check me out at the front desk. Outside of this, I question some of their hygiene practices. The bowl and rocks they use to soak your nails at the beginning do not appear to be cleaned between each customer, just rinsed and stored wet in a drawer by the sink. I didnt see my manicurist get clean tools, as they were already out when I got to the table after picking my color - not saying they weren't clean, just that I didn't witness it. Finally, I saw one worker take a foot file out of a random drawer at a manicure table and use it on her customer. Bottom line, this place is hit or miss. If you're lucky to get one of the good one then it may be ok - but still keep an eye on their cleanliness.

    Love how they do an almond shaped on my nails
    Maria T.

    Just came in today, never disappointed with their services , definitely be back. Thank you for your good work

    Nail polish gel manicure
    Farah H.

    Best nail salon you can go to manicure and pedicure really nice everything is sanitized and cleaned after you have gotten out of the chair prices are fair and everyone is super friendly I will always recommend this place to anyone

    Gel Mani
    Nicole G.

    Came in the for the first time the Friday before Christmas as a walk-in. Being that Fri/Saturdays are usually very busy, I assumed there would be a bit of wait. I was greeted with a smile and only had to wait about 10 mins before being helped. The tech was friendly and efficient. I keep my nails pretty short, so not much can be done with shaping them. The polish I chose had been discontinued, but they helped my find a similar color, which looked fine. I gave 4 stars as there are a few messy spots around nail-beds and the hand massage was brief, otherwise I'm pleased with the results. Would definitely recommend overall. Update - Came back and my nails were even better the second time around. I've gotten so many compliments!! Hannah did a fantastic job!

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    5 months ago

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    2 years ago

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    Nguyen N.

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    9 months ago

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    3 years ago

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    2 years ago

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    Nguyen N.

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    4 years ago

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    2 years ago

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    Nguyen N.

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    2 years ago

    Pleasantly surprised. Diana worked on my nails and they looked great. Diana is a great listener too. will be back!!

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    Nguyen N.

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    2 years ago

    Nicole did an amazing job on my nails. She did a great job on the shape and was so sweet.

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    Nguyen N.

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    4 years ago

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    6 years ago

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    3 years ago

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    13 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    Page 1 of 5

    Ask the Community - Present Nail Spa

    Review Highlights - Present Nail Spa

    I decided to treat myself to a mani/pedi and noticed Present Nail Spa in the Falls Plaza Shopping Center.

    Mentioned in 15 reviews

    Read more highlights

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    European Wax Center

    European Wax Center

    3.7
    (20 reviews)
    1.1 mi

    Excellent service and results! I am huge fan of the European Wax Center and this location is…read moremanaged expertly by Lina, who does a fabulous job of ensuring your waxing needs are taken care of! I highly recommend Geeta, who is an expert esthetician! Geeta takes time to properly prepare the skin prior to waxing and gives great tips for post-wax care such as ensuring hair is at the right length for waxing and avoiding certain products / activities that could have an adverse impact. Parking is easy at this location because there is a decent-sized outdoor parking lot. In addition to the above, all the staff at this location, from the receptionist to other estheticians, have demonstrated care, professionalism and created a welcoming environment.

    I've been a loyal client of this salon for over a year and have always had positive experiences…read morewith the technicians. This review is not about their work -- I've always been treated well during my appointments. Unfortunately, it's the customer service that has left me deeply disappointed, hurt, and frankly humiliated. After my most recent wax appointment, I suffered a burn in a very sensitive area. Accidents happen, and I initially reached out simply to inform the salon and seek support. Instead of being met with care or professionalism, I was dismissed and blamed, with customer service telling me I "must have a skin condition" -- a completely baseless and insensitive claim. I submitted a formal complaint through the salon's website, hoping for a more appropriate response. To my shock, the same employee who had already dismissed me called and asked me to send photos of my private parts -- without offering any apology, support, or remedy. This was highly inappropriate and made me extremely uncomfortable. Trying to resolve the situation, I went to the salon in person to show photos of the injury. Even after seeing the images, the staff member claimed she "couldn't see anything," so I was left with no choice but to show her the injury in person -- an experience that was deeply humiliating. To make matters worse, I ended up having time and money at urgent care, where I was diagnosed with burns and skin erosion in different areas, and prescribed treatment. This entire ordeal has been painful, degrading, and completely at odds with the way a regular, loyal client should be treated. Again, this isn't about the technician, as they all have been respectful and professional. This is about a severe failure in customer service -- a lack of compassion, accountability, and basic decency when a client is clearly in distress. I expected much better from a place I had trusted for over a year. I only decided to call to ensure the issue was reported and to find out what could have caused that - as I have got wax services for decades and never had any issues. I wasn't calling to get aggravated and humiliated by the way I was treated on the phone and then in person. So, for that reason, I am only giving this location a 1 start. They need to train their front desk person as she lacks customer service experience.

    Photos
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    European Wax Center
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    Present Nail Spa - othersalons - Updated July 2026

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