Robert came on time, explained me in detail different option and did a great job…read more Definitely will recommend.

Excellent service! I especially appreciated the fact that he came to my garage vs sitting in a…read morewaiting room somewhere for 3 hours. I had a trim panel repaired and installed and also some scratches and rock chips buffed and repainted. My car looks brand new again! Thank you for your excellent work Robert!

Steve was awesome. From the moment he contacted me, he was upfront and genuine about pricing and…read morewhat needed to be done for it to look correctly. At the moment I was just looking for a quick fix but will be contacting him in the near future to get it 100% polished off. Highly recommend him if you're looking for a quick and reasonably priced fix !

Steven did an amazing job! He was very communicative, did the job efficiently & quickly. This…read moreproject took him less than 2 days to fully complete! I've shown photos of my car before & after his work on this review. Thank you Steven! I highly recommend him to anyone looking for car repair work to get done!

I have had a genuinely mixed and ultimately frustrating experience with Bob Tomes Ford's body shop…read moreand service department on my 2025 Ford Bronco Sport. For context, I bought my car from this dealership in August 2025, and that is the only reason I went to them for these repairs. I wanted to keep the work with the dealer I purchased from. The first repair (November 2025) to my bumper and hatch, due to being rearended, was good and quality work. But even then, that visit took roughly 59 days. So, while yes, I was happy with the final result, the process itself was slow and hard to stay informed on. From there it just went downhill. I took my car in for a broken windshield, which resulted in needing the A-pillar on my driver's side and the windshield replaced. This windshield replacement took about 16 days...not too long. But when I picked up my car on April 24th 2026, I immediately found that my center console was broken and would not close/latch. I reached out to Andrew, the service advisor, and he took responsibility, telling me to come back and he would fix it...once they got the part in. Then the same day, I realized that all of my personal belongings were not in my car. I reached BACK out to Andrew, and he told me to come back in, again to see what was missing and if they could find it. I did right before they closed, he made a list of what I was missing and told me he would reach out if they found it. He reached out that evening right before they closed to let me know they found it in a different customer's vehicle. Eventually, my belongings were returned to me, but it was one more thing to deal with. From there, about mid-May 2026, I noticed that my front passenger floor well was pooling with liquid. My carpet was ruined and reeked of Mildew. As I park my car in a parking garage overnight and weekends, I knew it was not weather related. After doing some research, we figured that it was related to the AC drain so we took it to the Bob Tomes Service Center. The service advisor, Lance, took my car in but was very dismissive and had a negative attitude towards us. Days later he updated me that my car had been sent over to the collision center, because they assumed that the flooding was due to the windshield replacement that was completed there a month or so in advance. Both the service center and the collision center were going back and forth on who held responsibility for a day or so. Once my car was over at the collision center again, I struggled to get any updates out of the advisor. It took me multiple times to finally get an acknowledgment that the flooding was due to the previous work that the collision shop had done. Even then, I was told the car would be "put back together" and did not receive a full reason for WHY the flooding was happening or what they were going to do to prevent it in the future. Luckily while they had my car for this, they DID fix the center console. Once I picked up my car (7/13/2026) from the flooding repair/drainage issue, the car was returned to me, yet again, with another piece broken. An interior trim came loose and fell off while I was driving. It was an easy pop back on, but the service advisor noted that it may be compromised, and I should come back (AGAIN) for them to put a new piece on. To their credit, both the AC drainage repair and center console were fixed at NO cost to me. But the pattern is the real problem. The slow turnaround, poor communication, dismissive service experience and a car REPEATEDLY coming back with something new that was wrong with it. A customer should be able to leave content, with a completely fixed car and not have to worry about something going wrong or be broken upon pickup... Ultimately, I would urge customers to truly inspect their vehicle thoroughly at EVERY pickup and to get ANY findings about the cause of a problem IN WRITING.

If I could give 10 stars, I would. Texas Collision Center of McKinney is truly in a league of their…read moreown. We brought in our Rolls-Royce Wraith Aris Edition--one of only 10 in existence--and they performed a miracle. Other high-end shops told us the only option was replacing the entire front end just to fix the bumper, with 6-8 week timelines and no guarantee the aftermarket parts would even fit. But not Texas Collision Center. They matched the custom paint perfectly and restored the bumper to factory-new condition--in just one week. They saved a rare luxury vehicle that no one else could confidently touch. Their professionalism, precision, and turnaround time were absolutely unmatched. We are eternally grateful and won't trust anyone else with our vehicles again. Five stars isn't enough.

I cannot express enough favorable comments about my experience with Dent Headquarters. They truly…read moreexceeded my expectations. I can honestly say that I have not been treated this well by a company before. Their customer service is beyond compare. They truly care about you as a customer and make you feel extremely valued. From start to finish, they went above and beyond in everything they did. I didn't have to worry about a thing or deal with any red tape. Additionally, they followed through with everything they said they'd do. They came to my residence, dropped off a loaner car, picked up my hail-damaged car, and when I got my car back (which they drove back to me) not only was my car 100% repaired, they had detailed it, too, inside and out. It looked brand new! They were extremely friendly and quick to communicate throughout the process. I highly recommend them, both for their service and for their quality work.

My son was involved in a hit and run incident that damaged the rear passenger door, rear quarter…read morepanel, rear wheel, and rear bumper of his 2022 Honda Civic Sport Touring The initial estimate for the repairs was over $4300 from a respected local shop. I opted to hold off on the repairs due to the cost, we were paying out of pocket so as not to impact our insurance cost a good friend recommend I get a quote from CT Concepts and am I ever glad i took his advice CT Concepts bid for the same exact work was $2300 dollars. I thought it sounded too good to be true but I took the risk CT Concepts executed the repairs in three days - the other shop quoted 2 week, and they did an amazing job. I couldn't have been more pleased with the results My son's car is a rare color for a Honda, Smokey mauve pearl, but CT Concepts matched it perfectly. They did such a great job that you would never know the car was hit All the lines are right, the sheet metal is straight, and the paint color is seamless end to end I highly recommend CT Concepts and will use them for any future paint and body work needs Check them out before you commit to any other shop

The scratches on my car were fixed and it looks like new. Repairs were done in the time frame…read morequoted and price was exactly per the estimate.

Very happy with communication, work, and turnaround time. I've had miscellaneous dents and…read morescratches ive wanted fixed, and other places quoted me much more than the price what Fix a Dent was able to do the work for. In my particular case he was able to give me options with different price points and the estimates were very easy to get over text and confirmed in person. The work was done quicker than anticipated and I'm happy to have my vehicle back so soon looking great! Definitely recommend this business! I will return when I need body work again. Thank you so much!

had my 2015 Mazda CX-5 picked up for hail damage repair, and this has been one of the worst…read moreexperiences I've ever had with any business. The owner, Luke, made empty promises about repairing everything according to the insurance estimate, but nothing went as promised. When they returned my car, it was filthy, covered in dust both inside and out. After I washed it, I was horrified to find white dots on the hood, new scratches all over the sides, and an aftermarket tail light that doesn't even fit properly--it has a gap so big I can stick my finger in it! To top it off, they didn't return my car key with the vehicle, leaving me stranded without it for over a week. When Luke finally showed up to "fix" the new scratches, he did nothing but make things worse by attempting to buff them out in my driveway, leaving ugly marks all over the surface. The guy clearly doesn't know what he's doing! I've been trying to get Luke to fix the damage they caused, but he keeps stalling and making excuses. It's clear he has no intention of making things right. I've had to take this issue to court just to get some resolution. Do yourself a favor--stay far away from this place. They've caused more damage than they fixed, and now I'm left dealing with the aftermath. It's been an absolute nightmare, and they've wasted my time, my money, and caused me nothing but stress. [Update] The owner called me and tell me he's putting a lien on my car! This is completely ridiculous, considering the car has even more damages now than before. He's claiming he saved me $900, but how can he say that when the car is in worse shape? To make it worse, he advertises that he can waive the deductible and save customers more, but that turned out to be completely false. Instead of saving you money, he'll put a lien on your car!

Fantastic service--quick and affordable! I brought my mom's car to MABS last month with a damaged…read moredoor, and they did an amazing job replacing it and perfectly matching everything. I highly recommend MABS and will definitely use their services again. Honest work and a great experience!

I can't say enough good things about Princeton Auto Collision Center. It's rare to find a local…read moreshop that not only does excellent work but is also willing to tackle repairs that other places won't even consider. The team here truly goes above and beyond, especially when it comes to unconventional or tricky repairs. Instead of taking the easy route, they take the time to figure things out, offer creative solutions, and make sure the job is done right. Their attention to detail, honesty, and willingness to go the extra mile really set them apart from the typical collision shop. If you're looking for a reliable local business that genuinely cares about their customers and takes pride in their work, Princeton Auto Collision Center is the place to go. Highly recommended!

Princeton Auto Collision was an excellent choice. They were very responsive, gave an informed and…read morevery reasonable quote, and did the work quickly for the agreed upon price. The work was superb and the people lovely.