My Review: Location and first impressions - Cons, A little scary. Lots of tough guys walking around speaking Russian. Loads of cars all packed super tight into a tiny lot. The office is what you would expect from a small used car dealer (trailer trying to be chic). Pros- Lots of high-end​ cars, priced well and very friendly service from Eugene! They did work with the numbers I wanted for financing. One thing I noticed once I got home was I could tell the last owner (or whoever had this car last) left the sunroof open because there were water marks all around the top of the car (that would have been nice to have someone else tell me that or I would have given more stars). So far almost 24 hours later and I love my new car! Eugene was the most friendly and hard working salesman and Arthur worked with me to make sure the downpayment and monthly payments were what I wanted. read more

1 Star is too much Avoid This Dealership This was one of the most frustrating car-buying experiences I have ever had. I visited this dealership fully prepared to purchase a vehicle and was kept waiting for more than two hours. I gave them a second chance and returned the next day, only to be kept waiting for another two hours. The complete lack of respect for a customer's time was unacceptable. What was even more concerning was what happened when I was ready to finalize the purchase. After discussing the price and preparing to bring payment, they suddenly added approximately $5,500 in additional fees. These charges were not presented transparently from the beginning and completely changed the deal that had been discussed. The entire process felt misleading and unnecessarily complicated. Instead of providing clear information and professional service, the staff came across as rude, dismissive, and unprofessional. Simple questions were met with poor communication, and there seemed to be little concern about earning or keeping a customer's trust. Buying a car is a major financial decision, and customers deserve honesty, transparency, and respect. Unfortunately, this dealership failed in all three areas. I strongly encourage anyone considering doing business here to carefully review every number, every fee, and every document before signing anything. I walked away feeling that my time had been wasted and that the dealership was not operating in a way that puts customers first. I would not recommend this dealership based on my experience. read more

They mark up with bunch of fee up to $12000 from their price list. Beware don't di business here. 2024 Ford expedition max price was $32.995 with negative equity from trade in $6500. Now they asking full payment $51.500. read more

Made an appointment 4 hours before, got there and the car isn't even there it's 30 min away. They wanna charge close to 7 grand on top of sales price lol. read more

A $3995. Dealer fee on top of the price of the car. I went there, the cars were dirty, walked in the office and it smelled like pot. Waste of my time. I had the cash in my pocket to make a deal but not like this scam. read more

I went here today to purchase a 2019 Jetta GLI. It was listed online as 15,995. I was approved for a loan with westlake financial with 6000$ down all i needed was a buyers order from the dealer and the car would've been mine. Little did i know these fucks tried to rip me out of TEN THOUSAND DOLLARS!!!!!!! They came out and told me 6k wasn't enough that they needed 10k down i was like okay little weird but i had the 10k, told me that i am good to go just waiting on paper work. They come back out 10 minutes later and tell me they needed 11.5k down for a 16k car? Weird right? So i did not end up purchasing the vehicle and will not return and i advise anyone who reads this to do the same. Westlake called me later on today and told me i WAS approved with 6k down, that the dealer "Prestige Auto" was selling the car at 22,400!!!! not ONCE did they speak to me about that price and i have pictures to prove of the 16k of the "price" of the vehicle. DO NOT SPEND YOUR MONEY HERE!!!!! Just found out they ALSO DID SIX!!!!!! HARD PULLS TO MY CREDIT!!!!! DO NOT WASTE YOUR TIME HERE!!!!!! read more

Prestige Auto Group - the "price" of the car online. - Car Dealers Near Me - Avenel, New Jersey

Prestige of Avenel doesn't seem to have too many great reviews on Yelp but I have to say my experience was top notch. Craig and Enzo were very helpful and I found a great truck at a great price. I think they may be under new management so I would highly recommend them. 5 Stars ! read more

**FRAUD & SNEAKY PEOPLE -- DON'T WASTE YOUR TIME!** ***CARRY EXTRA $15000 What you see Online Price*** I had a terrible experience at Prestige of Avenel. This dealership feels completely dishonest. They advertise low prices online on Cars.com, Carfax, and CarGurus just to lure people into the store, but the real numbers are nowhere close. I went there specifically to buy a Mazda CX‑5 listed online for $25,000. I even called ahead and asked for an OTD price, but they refused to give a straight answer. They kept saying they would "send forms" and pushed me to make a $500 deposit before telling me anything real. After driving 2 hours to get there, the truth came out. They added a long list of hidden fees and suddenly increased the price by $10,000, turning the $25k car into a $35,000 price tag. Completely unacceptable. They also add a $3,995 due‑at‑signing fee, plus dealer charges, doc fees, prep fees, and other nonsense. Their own fine print says prices can change anytime, and the online price only applies if you mention it at the time of sale. In reality, they try to take 50% more than the advertised price. The staff is unprofessional, sneaky, and constantly tries to push you into cars that have been sitting on the lot forever. The whole operation feels like a trap designed to waste your time and drain your wallet. I will never go back here. If you still decide to visit, be prepared to pay way more than the online price. Honestly, save yourself the headache and avoid this place completely. read more

Prestige in Avenel, NJ is a sister lot of Pricewise in Linden, NJ. I bought a car from Pricewise. THIS IS THE WORST DEALERSHIP (they 're not even a dealership, this is a car lot). These people are SCAMMERS AND LIARS. I went there to see a 2018 Subaru WRX . It was listed as $13995. I spoke to Adrian Castillo. He wouldn't even let me test drive the car first. That was their first red flag. I should have left right then. They tried to sell the car for over $25,000. That's almost double the price of the listing. They charged $4000 for an ADVERTISING FEE. Has anyone ever heard of that? They also charged $3000 for a warranty fee which they said was required by the bank . And a bunch of other fees just to jack up the price. I guess that's the only way they can make money. I finally agreed to $19800 with a 6000 down payment . meaning I would owe 13800. 19800 minus 6000= 13800. When I got home and looked over the paperwork , I noticed I still owed 19800 after the 6000 down payment . When I went back there to clear this up with the manager , after arguing with him for an hour he basically said that I already signed the paperwork and that there was nothing he could do . He even had the audacity to call me a liar. He also said the car was listed as 19000 instead of 13995. I should have printed out listing so I could shove it in his face. THESE PEOPLE ARE LIARS AND THEY RIP PEOPLE OFF FOR A LIVING . THIS CAR LOT IS OUT OF BUSINESS NOW. The way they treat and lie to customers, it's no surprise they're out of business. They work out of Prestige now and it looks like Prestige does business just as dishonest and unethical as Pricewise. The managers Peter Sanchez and Lenny Laz and the salesperson Adrian Castillo are DISHONEST AND MISLEADING LIARS. They also never registered my for 3 months. When I called them about my plates, they acted like I was inconveniencing them because they didn't register my car like they were suppose to. Every time I called them they spoke down to me with such attitude and were so rude, disrespectful, condescending, insulting, and unprofessional. Their customer service is the worst I have ever seen in my life. They do care about their customers at all after the car is sold. NO ONE SHOULD EVER BUY A CAR FROM Prestige in Avenel, NJ. Prestige deserves to go out of business just like Pricewise did. And if they keep treating their customers the same way, I wouldn't be surprised if that happens. BUYER BEWARE OF THIS PLACE. read more

I have never dealt with such ignorance by a salesman named Andrew. He was very short and rude. He did not want to discuss my personal financing but tried to push his very very high fees, such as Gap Insurance and very high extended warranty. I told him I was not interested but he stated without them there is no deal. I said "fine no deal" and I will file a complaint with multiple companies about this dealership. Never again!!!!! read more

They are nothing greasy car sales men over there.they will right the bill up with no negotiable leverage at all.they didn't get me my plates on time. Worst car buying experience ever.my master window switch went out the first week.when calling for my plates had the never to be mad I was calling for the 5th time wl,when u should called me back with the info of where plates are. read more

I bought a 2015 Mustang and wasn't told that it didn't have a Catalytic converterconverter or tuner and some other parts in the Car. I did a deal over the telephone and we only did the contract my son picked up the car as he was driving to his house down the shore, the check engine came on. He took the car to Mavis And was told that I didn't have a Catalytic converter. I called the Car Lot and told him that I need to take the car back and the salesman agreed to put me into another car, but the manager said no that we can't have another car and that we stuck with this car. They wanted to put a Catalytic converter back into the car. I told him no because you would have to redo all the rest of the parts on the car to work with the Catalytic converter. In nj that consider a breach of contract read more

My name is manhal zaya this dealership is a scam please do not go here I was quoted 5-10 thousand over what the 2020 bmw 5 series is on their website, furthermore I spoke to Alan and he ran me around in circles trying to get me to trip on my words, he also ran my credit after 3 of his associates demanded it wouldn't be ran.DO NOT GO HERE IT IS A SCAM AND ALAN IS A SCAMMER. I wouldn't take time out of my day if this wasn't truthful please heed my warning read more

Prestige Auto Group - A scam - Car Dealers Near Me - Avenel, New Jersey

Anti semitic comments were made by one on their sales people when I called and tried to negogiate a price. Rude, full of BS fees just to pull their bait and switch tactics read more

very bad experience with this dealership don't even think to buy a car from them they list the cars for cheap price to grab your attention, once you go their they will adding more fees read more

Attempted to add more than $6000 --excluding state taxes-- in fees to the price advertised price of $13k. Justified it to attract people (suckers) to this small dealership with very lower prices advertised, then they would add thousands in "car conditioning, market value adjustment, destination fees, Lo Jack, and other non-sense fees." They would avoid giving details, then when forced to, it's an eye popping and blatant. Unfortunately a common tactic. Avoid this place! No wonder it was 1.4 stars out of 5 stars. read more

They are scammers and added 9k extra on the vehicle. Nasty attitudes. The price was 26k. They said they would drop it to 25k. I called the bank and was told they put it in for 30k. Then called them back and was told that was actually wrong because they have "fees". I initiated the process on a Thursday. It's now Monday and they're just getting back to me. read more

The worst dealership in NJ by far. It's a total bait and switch place . Went to by a $14,400 car. Was putting down $7000 Then I ask how much am I bowering they had the nerve to tell me $18,800 . At that point I demanded to see the paperwork they add $10,000 in hiden fees without tax and title . They are a ripoff joint . Stay far far away !!!!!!!!!!! read more

I'm a girl who inquired about a 39,495 challenger scat pack. These guys made my father and I fill out a form only to have me waiting for almost 4 hours just to say he would only give 12k for a 2018 Benz c300 with the amg package. They could have just told me the price of the car before running my credit and making me feel hopeful. Believe the 1 star reviews read more

DO NOT GO TO THIS CAR DEALER. This place is deceitful and up-charges the advertised price on their website by thousands of dollars. I read the previous reviews and still gave them a chance. I'll save you time and money...go somewhere else. read more

Low ball prices online just to have huge fees when you agree to the car. $1900 prep fee, cash deal fees, administrative fees. Absolutely ridiculous. They must take advantage of stupid people who are desperate. Stay clear. read more

Advertised a broken car and didn't care to mention it before I drove 85 miles and ended up wasting time and gas for nothing customer service need serious improvements kept calling my phone because I was stuck in traffic just for me to have to wait to speak to someone when finally arriving Not only the car didn't work but the smell of the car was awful could of at least aired it out if they knew someone was on the way to view it I would never do business with this dealership rather go on Facebook marketplace and take my chances there read more

I called ahead to check availability on a car that was on their website because it was low mileage and well priced. I mentioned I was driving 1 1/2 hours to get there and asked if they accepted cash. When I arrived, before we even went on a test drive I again mentioned I would be paying cash. After almost an hour of checking the car out and doing a test drive we went to the office to, I thought, do the paperwork for purchase. The salesman disappeared and 15 minutes later the manager came over to explain that the price they had listed was only if I was financing the car and the cash price was $3000 more than the listed price. When I asked why they hadn't mentioned an increased cash price when I called and told them I had to drive an hour and a half, AND mentioned I would be paying cash. He said with no sense of shame whatever, "Then you might not have come to check out the car. You have to admit it's a nice car." To which I responded, "Yeah, it's nice, but I don't put up with 'bait & switch' operations." And then I walked out. Do yourself a favor, avoid the frustration of dealing with this shifty used car lot. read more

Do not do business with this establishment I was an hour and a half away so I called to make sure the vehicle was available. They said it was but the person on the phone doesn't work at the actual dealership. I asked to be put through to someone who works at the dealer. Once I go through I asked about any additional fees that would be charged on top of tax, tag, title. He informed me the only fee added to the price would be doc fees. I had no issue with that and was going to proceed to the dealer. I asked one last time if there would be any other fees added to the total and he said no but was hesitant. Then came out and said that was the on "fee" but there were other charges. It he couldn't tell me what they were and I had to speak to the manager. The manager was a cocky son of a bitch who told me there would be plenty of other charges "all the charges I can add in" he said. "The air filter, the oil change, the detail," all of that would be added to the sale price. Then I informed him that I would potentially pay cash for the vehicle and he replied, "If you're going to pay cash or just finance it and just pay it off the first month I don't even want to make a deal bc I won't make any residual off of you." For anyone that doesn't know what that means. If you get approved for 8% interest, they tell you 12% and they get paid the additional 4% everytime you make your car payment. The manager told me the additional charges would be roughly 15% of the price of the 30,000 dollar van. He was planning on adding 4500 dollars onto the price and then still adding tax, tag, and title. When I hung up the phone after this horrific display of professionalism. They kept calling me back numerous times and texting me "I hope you'll still come down and buy a car." read more

I contacted them regarding a vehicle they had listed. It was listed on their site at 36k, which I was fine with, and like with any vehicle I know there would be tag/tax/title fees added to that, so when I called I asked him for the total price out the door. He started to talk about financing and test drives and I explained that I didn't need financing as I would be paying cash. He then tells me "If you're paying cash I can't sell it to you for that price. I have to charge you an extra 2500." He then tells me that since I don't need financing, he won't be making any money from the bank on a financing deal so he has to charge me more. I mentioned that being illegal (which it is, its a violation of the Consumer Protection Act)and he said he wasn't the one in charge and someone else would have to call me back. Of course no one did, and I ended up buying another truck that same day elsewhere. But that conversation definitely showed how shady this place is, and I would advise anyone and everyone to take your money elsewhere. read more

No, the owner Sam is a slimeball. We were told a price only for him to change it on us. They made us believe the down payment was part of the total price only for us to find out it does not apply to the agreed upon price in the final paper work. So they basically pocket the down payment, which was 5,000 (not a small number) When asked why the down payment was not taken off of the total price, they stated it was down payment plus the agreed upon price. In what world was a down payment on something not deducted from the total price. Don't do business with them, not only did I catch them being sneaky they denied it and twisted it to make us feel dumb. They are not honest! I would avoid at all cost. Wasted half a day only to be made feel like we were dumb and told "Than the car can sit on the lot" as if our time and business was not good enough. I hope everyone takes this warning. The so called good prices are just to get you through the door than they up charge thousands above the advertised price. Zero stars!!! read more

my nephew bough a car and WAS PROMISED and documented a WE OWE form. Afterwards, they not only didn't pay and screened his calls but THATS NOT IT . head person - jeff gave his number under the google review and STILL NEVER ANSWERED THE PHONE. we will continuously and PERFUSELY review , email and we WILL sue !!!!!! read more

The sales lady was great and helpful; however, once you are done talking number they hit us with 7k in hidden fees that were never mentioned, they also asked for our card early on then tried to hold it to keep the negotiations going. beware of the amount of fees that will show up before the papers. also they said they install a gps for 1000 dollars standard for all cars and that will be the least of your fees. read more

horrible "dealership" the fat manager is a scammer. they want to lock you into there financing and F you over. STAY AWAY.

Misleading customer service. Over the phone we agreed that I can pay cash deal but when I'm ready to do the deal the representative is not even in NJ, he's an answering service in the Philippines just to get me come to the dealership. We even flew in from Florida. The manager, Sam, wants me to do financing or cash deal with fees that were not mentioned before. Me and my wife are retired seniors and we feel disrespected and insulted. Very unpleasant experience and waste of our time. read more

My husband and I went to look and test drive a Lexus rx 350 advertised for $15,999. The car STUNK dog pee and cigarettes. After the test drive, my husband knew it needed work. Alignment, 4 new tires, wonky rims and that god awful smell! For the heck of it, we asked how much OUT THE DOOR!? We waited outside for about 25 min. When they called us back in and sat us down, he started to go through the details. Long story short, with all the fees and ridiculous charges they said $26,000!!!!! I told them they were out of their minds! I also asked them "Do you really think if I had $26,000, I would be buying a 2013 used car? I could buy a new car for that amount of money!" They are CROOKS! I wouldn't give them a dime!! DONT GO THERE!! THEY ARE SHADY!! read more

Absolute scammers. Stay away. I drove all the way down from near Albany New York just shy of 3 hours each way. Intrested in buying a BMW they had advertised online. I called in advance to confirm the price and availability. Hi distinctly asked Dina the salesperson if there were any other charges or fees. She disclosed a $590 documentation fee which is ridiculous in itself, But clearly said there was nothing else besides taxes and registration. After driving almost 3 hours to get there we look at the vehicle and now she adds a next draw $2590 which they call their dealer prep refurbishing fee. She plays nice and dumb, claiming she didnt know about it. But guess what hafter we drive there she sure seems to know about it and claims that they advertise their cars online for what they pay for them at washen and then add the cost of whatever refurbishing they had to do. Scam!!! Liar!! We just wasted 6 hours of our day plus at least $50 gas. This will be just one of many social media posts. Any post that you read that's positive I will be willing to bet are phony. read more

Prestige Auto Group - Car Dealers Near Me - Avenel, New Jersey

Concur with Ken B's review below. Classic bait & switch. Listed $15.7k for a very nice Honda Civic with low miles (or so the odometer read, see other customer comments), for which I offered $14k cash. After a lot of bluster and fuss they came back with an "offer" of full asking price plus $999 for "inspection" and $1900 for what they explained (vaguely) was their cost to inventory and prep the car for sale. With other fees/costs the revised "offer" sale price was nearly $20k. We walked out, and of course the salesman chased us across the parking lot and said they would take $500 off. Stay away, far away, from this place. read more

These people are nice but horrible to do business with. I posted a craigslist ad with my car for sale and received a call from this company saying they had a buyer interested in buying my car, full price with cash. I should have went with my gut, I was so skeptical... I bring my car to them, and they make an insulting offer, which was expected... I'm not mad at the low offer, I'm more mad that they wasted my time and they gave a false pretense of having a buyer for my car with the amount I was asking for. Another thing is they go off auction prices. Our cars are not auction cars-_-. Everyone knows the industry standard is KBB-_-. Don't let them rip you off. Only good for people who need cash right away. read more

BEWARE! The manager here doesn't want to sell vehicles; he wants to lock you into financing. He's unwilling to budge on pricing once he realizes you don't need such. As a matter of fact, he will add on imaginary costs. The vehicle in question was listed for 29,995, and he attempted to assert that the 8% sales tax on that price was $2700. Once he realized we weren't idiots and that it was in fact, $2400, he attempted to say that the tax amount was based on what he bought the vehicle for, which was 31,200 (he declared this after reasoning that the 29,995 was only for those who were financing ) I countered that even with that price - the taxes were still NO MORE than $2500, (I'm a math teacher). Moreover, we had our own tag which required transfer only. This price is typically around $200, $250 if the dealer conducting it is being a douche, and even with all that - the total price would STILL be 33,950. After all that, he made another declaration, noting that he wanted to make "AT LEAST" $1500 profit. Therefore, we were willing to make the deal for $35,000 total with no financing required. However, he kept pushing another funky $2000, claiming it was taxes, AND continued to offer financing options with 10 - 15k down! Seriously dude? Who still finances WITH money done? That money would go directly to the dealership, which, in my experience, only needs to be a conduit between the consumer who needs financing (not us) and the bank. So yeah, the manager is a sleazeball. He must receive kickbacks from financing. I've never known anyone not to want to sell a car outright. Maybe it was because I 'out mathed' him? read more

Terrible dealership ! Bought a 2012 Acura TL for $6,600 advertised on website. Comes up to $8,000 after and finance for $14,000. When the car is only worth $7k. Car had 163k miles , when I drove off the Lot the brakes were already messed up, needed new breaks before coming off the Lot, they never told me that. Passenger air bag sensor goes off. Window seals all flap when driving, they are peeling off the car. Tried to contact them to see if their warranty will cover my breaks, and Josh and Brandon kept ignoring me when I texted and called for the breaks to be fixed. Brandon messed up all the paperwork when I looked back at it. Very bad dealership, do not buy ur cars from here, they arent responsive , they dont care about their customers, they just want money to have a field day with it. They need to go out of business. I learned my lesson for next time when I buy a car . read more

DON'T GO HERE. I gave them $5000 for a down payment on a car and later decided I didn't want the car after I saw how much I will pay in car insurance. The money was supported to be refunded to me and it NEVER Went back into my account. This Dealership is claiming they gave me back my money but NO it's not there. I'm fighting with them to get my money back and my bank is doing an Investigation. STAY AWAY THESE PEOPLE ARE NO GOOD. They are trying to screw me out of $5000. read more

There is a reason why this dealership has a 2.2 rating on Carfax. READ AND BELIEVE THE 1 STAR REVIEWS because they are completely accurate! They are swindlers at best. The advertised price is set low on purpose. They add thousands upon thousands of dollars in additional made up random fees so the actual cost is no where near what they advertise. They have the audacity to say "we're not making money off you". Dude, you're a used car lot, last I checked. Don't be facetious. They completely wasted our time with make believe numbers eluding to one price, zero negotiation, then BAM! a totally different price just as you're about to be handed the keys. It's too bad because they have a great selection of cars but you WILL be paying what you would for a new car by the time you're done. Our salesman was smug and obnoxious with the personality of a door knob. His so called boss/partner/whatever self important title he generated for himself wasn't much better but at least he tried to lay on the charm. Please do not waste your money here. Oh and if you're feeling lonely, look no further because shortly after you walk out of the building you'll be continuously harassed by their overseas Filipino customer service with a multitude of calls and texts asking when you'll be returning. Run, do not walk, from this dealership. read more

worst experience..take a down payments that will not go towards your loan...legal robbery worst service ever

I traveled from Brooklyn, NY and have no complaints about the vehicle services and also the sales rep. Didn't anticipate on purchasing a vehicle today. After test driving multiple vehicles the sales rep was extremely patient and understanding with my needs and was able to take my time. read more