We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

Hard to coordinate with and very inconsistent. Too many people responding on their behalf and none…read moreof them document anything it seems. Nobody knows what anybody said to the last person they talked to.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

Jim and Ryan were extremely knowledgeable and helpful from start to finish…read more Luis and his team that completed the work were very professional and thorough. They went out of their way to make an extremely stressful situation, as comfortable for me as possible. I would highly recommend them and can't thank them enough for all they did, as quickly as they did it Mike S.- Carrollton, TX

We worked with Reactic Restoration for a mold remediation project and had a good overall…read moreexperience. Alon was helpful throughout the process and took the time to communicate with us and address our questions. The team was professional, punctual, and took a thoughtful, step-by-step approach rather than immediately doing a full demolition. They carefully assessed the situation during the process and adjusted the scope based on what was actually needed, which we appreciated. The work was completed successfully, and we passed our post-remediation clearance testing, which gave us confidence that the issue was properly resolved. The crew on-site was respectful and efficient, and we also appreciate that they were willing to work with us on the final cost. Overall, we're satisfied with the outcome and would recommend them to others needing mold remediation services.

We had a great experience with Reactic Restoration DFW. They were reliable, honest, and trustworthy…read morefrom start to finish. Nevo took the time to walk us through the entire process, explaining everything clearly so we always knew what to expect. One thing that really stood out was how responsive he was. Whenever I had a question, he replied to my texts quickly and was always willing to help. Most importantly, we never felt pressured. They didn't try to upsell us or charge us for products or services we didn't need. It's refreshing to work with a company that values honesty and puts the customer's best interests first. I highly recommend Reactic Restoration DFW to anyone looking for a restoration company they can trust.

Mr. Restore is a great company to work with as they care to help! Wes with Mr. Restore helped us…read morewith an evaluation on mold and water damage. He made himself available and very professional and I will recommend them to anyone who needs remediation advice or work done. Thanks Wes!

Thorough service in an utterly revolting situation. Well…read moredocumented, works with insurance, friendly employees and management responds to customer concerns. I highly recommend Mr. Restore for all those jobs too disgusting to face.

Regent restoration is a full-service damage Restoration company in Lewisville but they service all…read moreof Dallas-Fort Worth area. They came out to a water damage emergency on my ceiling that had ballooned into a real problem that I thought the bathtub might come Crashing Down. But with their fans and blowers and machines and hoses they were able to get out all the water and restore the ceiling to back to the way it was before the burst pipe. The professionalism by Regent and the team were incredible. Every step of the way every question every concern they had answers to and solutions. I'd recommend this company to anybody looking to get damage restoration services complete and done correctly.

Do not higher this company. They we called in by a contractor who flooded my house. All they did…read morewas bring in fans and dehumidifiers. They did not pull any base boards. But showed up every other day to take moisturizer readings. After reading the documents I saw they were trying to charge me for 26 fans. There were only 5 fans. They quoted me over 9K for just the tear out stating all the walls and floors needed to be pulled out. I became suspicious and asked them to measure the moisturizer on an area that I know didn't flood. There meter still pegged out high. I fired them on the spot. They are still trying to collect over $3000 after I fired them.