I have been going to this dental office since I was 15 years old (over 15 years now), and I…read morehonestly cannot say enough good things about them! They have always taken the absolute best care of me. The office is always spotless and conveniently located right off the highway. Everyone there is wonderful - from the front desk staff to the hygienists and assistants to the doctors. They are ALL professional, kind, and genuinely care about their patients. Dr. Hoffman and Dr. Shuman are both outstanding, and I would highly recommend either of them without hesitation. Whether you need serious dental work or just a routine biannual cleaning, this is the place to go.

I agree with another reviewer. The quality has gone done with the change. Now that Dr. Shaw and…read moreSherrill has retired it's no longer the friendly and efficient place I had gone to for well over a decade. One of the visits the doctors were too busy to do the normal check after my teeth was clean. On another visit, I was advised to have a procedure upon my next visit which was less than 2 months away. It was not brought up. When I asked about in on the following visit, I was told I should have said something. As with another reviewer, I might as well find someone close to my home.

Dr. Shatto and the entire staff here are incredible. Everyone is patient and kind. They stand…read morebehind their work and their prices are beyond fair. They worked with my insurance company and made it SO easy. They're quick to get ya in for an urgent matter and they send plenty of reminders to make sure you don't miss your appointment. I won't go anywhere else. I'm so happy I read reviews and did my homework before selecting a dental practice. I saw a highly regarded dentist in CA before I came here and they told me I needed a TON of work. Dr. Shatto was honest with me about the whole thing and get me fixed up at a FRACTION of the cost. The work is top notice.

Money hungry business. They overcharge and are rude to their customers when they question their…read morecare, in the back office atleast. The finance person they have isn't friendly either when she barely knew what she explaining to me, just assuming, based on limited knowledge. Read the fine print in what you sign there. They discuss with you one thing in appointment room and often times you sign another and they'll go back and forth with you about what you agreed to and 'discussed' like it's a battle who's right or wrong. I told them I was no longer wanting to be a patient and requested my X-rays then the whole mood really changed. Dr Shatto is completely unprofessional and today it really showed the dynamic in their office and what I expected. He came into the room for my fillings, asked why I wanted to leave being a patient, I stated personal reasons, and he stated he would not be able to do my fillings. They gossip about patients sometimes thinking the patient can't hear, this dentist office usually have a totally different moral but now I am glad todays appointment went the way it did and I dodged a bullet. Dr Shatto also recommended Invisalign a costly penny for me which I am not ideal candidate for but still just wanted to make profit on a more severe case. Even after telling me he didn't want to do my fillings, he continued on to discuss my wisdom tooth. Mind you, my wisdom tooth he attempted to take out a couple years ago, he was only able to take out partial which left me in excruciating pain until he was able to take the rest out a week and a half later. Beware. Save the headache and customer service experience, let me be an example.

I've been a patient here for a few years and have always had great care. Scheduling for routine or…read morenon routine visits is a breeze and the staff are personable and professional. They've always taken great care of my teeth and give me great tips on how to keep my teeth and gums healthy. The location is super convenient, parking is easy, and the office has good vibes. My most recent cleaning I was in and out in 45 minutes.

When it's open, the care seems pretty good. I usually go here to have my dental cleanings done…read more Unfortunately this office seems to have consistent issues with staffing as they are rarely on schedule. Expect to have your follow up appointments cancelled or the office will be closed for unexplained reasons when it should be open. Very frustrating experience.

Have been coming here for years and can safely say I never want to change dentist…read more Dr.Katyal and his staff treat all patients with the highest level of care. From the moment you walk in to when you walk out it is a great experience. May sound corny but I actually look forward to my dental cleanings. TLDR: If you need a dentist I'd recommend coming here.

Dr. K and the Premier smiles team ALWAYS make sure I leave with a smile on my face. Dr. K is the…read moreconsummate professional. Perfection is his goal and he will not stop until his goal is achieved. Dr. K had some pretty big shoes to fill with the retirement of Dr. Jacobs, and believe me, he has filled them excellently! The staff are super friendly and very personable. They not only care about your dental hygiene, but they care about you are a person as well. Sometimes the conversations are so good that I don't want to leave.

Quality of care is unsurpassed. On moving back to Dallas after 10 years away, I immediately made…read morean appointment with Dr. Brumbaugh even though he is not in my dental network. Not only does he do superb work, but he is a delightful person.

Outstanding dentist and hygienist. Tammy is dynamite hygienist and David is great dentist. Just…read morehad work done on my 3 front lower teeth. New technique of laser and DID NOT HAVE ANY ANETHESIA, and it worked great. The whole office is great, as well.

Incredible experience at confident smile. They are highly professional, kind, and make you feel…read morelike family. Loved it here and so glad to finally fine an amazing practice with genuine people.

At confident smile, they make you feel like family from day. They are thorough in asking about your…read moredental background, are adamant about being transparent, dispelling myths, offering suggestions, and truly just care about you. If you need anything you can literally just text them! Love my confident smile family.

I took my mom to the Ideal Dental on Midway and Northwest Highway today, and it was one frustrating…read moreexperience after another. The lobby was extremely hot while we waited. They took my mom back for X-rays and told us they would come get me afterward, but they forgot until my mom reminded them. Then we found out their regular X-ray machine wasn't working, so they had to take the X-rays manually while she was sitting in the dental chair. After the dentist examined my mom, she told us my mom could keep her crown and that they would remove the temporary filling and place a permanent composite filling that same day. I specifically asked if they could do it that day, and the dentist said yes. She and her assistant left, and we waited...and waited. Eventually, a technician came in to discuss antibiotics and confirmed they were still going to do the composite filling. She said she would get the dentist. We waited even longer. Then another staff member walked by and told us we were free to leave. I explained that we had been told my mom would be getting her permanent filling that day, so we continued waiting. A short time later, the office manager came in and asked if we wanted to schedule an appointment for Monday because they could not do the filling that day. I explained that the dentist had specifically told us it would be done today. The office manager responded that the dentist doesn't manage the schedule--she does--and that there was no availability. My question was simple: if that was the case, why were we told to wait? What disappointed me the most wasn't that they couldn't fit us in--it was the complete lack of communication and accountability. At no point did the office manager apologize for the confusion, the miscommunication, or for keeping us waiting. Instead, she repeatedly talked over me and simply offered us an appointment for Monday. My mom decided we'd rather go somewhere else, and the response was basically, "You have every right to." Unfortunately, this isn't our first disappointing experience with Ideal Dental. We've received different information from different locations, and I was even sold a dental plan that I haven't been able to use, which has been a waste of money. This experience only reinforced why we choose a private dental practice: clear communication, accountability, and respect for our time. We'll be going back to the dentist we've trusted for years, and I would strongly recommend choosing a private practice over Ideal Dental. Based on everything we experienced, I cannot recommend Ideal Dental, especially the Midway and Northwest Highway location.

Do not come to this place. I could make a huge list about things that went wrong, and things I…read morehated. Just go somewhere else for your own sake and for the sake of your wallet. please teach your trainee when the suction is shoved down someone's throat, it is very uncomfortable.

I actually enjoy coming to the dentist. AND I'm British. (An Englishman at the dentist? How…read moreabsurd!) The staff are lovely, as is Dr Boyd...and as for Max, well you have to meet him for yourself. Even during some crown work this was all completely painless and even pleasant due to staff joking around. 10/10, would recommend.

Dr Boyd and staff are fantastic. They are welcoming, professional, experienced, and create a…read morecomfortable environment. Dr Boyd is an exemplary dental clinician, scientist, and artist. I highly recommend!