Amazing Same Day Service! We have been blown away with the kindness & service from Pride Mechanical! We called Wednesday afternoon to request a service for our HVAC. We were originally told that our technician would arrive between 3-5pm but around 1:45 Travis called and said he was able to come to our home earlier if that worked for our schedule and he was here by 2pm. Travis was genuinely happy when he arrived and was eager to address our concerns. He found multiple problems and not only explained what was causing our malfunctions, but took the time to correct the previous workers mistakes. We are very grateful to say that we have finally found an HVAC service company who we will continue to call and work with when we have future needs. Travis also gave us some tips about how to regulate distribution to make both our 1st & 2nd floors the same temperature since we technically only have one 'Zone.' Highly recommend this company for many different reasons. Thought it may be helpful to add that Travis was friendly with our daughter & pup too! read more

Pride Mechanical is THE company all HVAC companies should strive to be. Made last minute accommodations to show up a full 24 hours prior to my scheduled appointment. Worked through a spontaneous torrential down pour to troubleshoot my antiquated R-22 system. Accurately diagnosed and repaired my system. Gave a detailed explanation of the troubleshooting/solution process. I am currently enjoying a crisp and cool home and will be hiring them then in the following weeks to replace the system entirely based off their recommendation . Cannot recommend them enough. Steve is incredibly personable! I have minimal experience with HVAC work through military/Automotive work and felt at home with the terminology and explanation that I received. I give my highest recommendation to this company. Consider them above all else, ESPECIALLY if you've had to deal with nightmare homeowners warranty claims process. EDIT: 03JUNE2022. Team came out today and installed whole new system. Did not fail to impress once again! Neatly installed at a great price. Look no further if you're in the market for a new system/reliable company to get your hvac work done. Thanks again Pride team! read more

After getting the "run around" and delay tactics for 3.5 weeks from my Home Warranty Company. I called Pride Mechanical. I spoke to Nancy on the phone and explained my situation, she was so sympathetic and kind. She scheduled Steve and Chris to come out first available appointment. They were able to "properly" diagnose my AC problem and had it fixed within 45 minutes. I was SO relieved, since I had been sleeping in 85+ degree temperatures upstairs for a month. I was charged a fair price and I was SO grateful for their professionalism and promptness during the service call! I highly recommend this company!! read more

We've had the annual maintenance plan for a while. The guys here are so ethical and honest. I can not recommend them enough!

I had a great experience with this company. My furnace needed a new motor, I called them in the morning at 8 and they had someone out by 1. My tech was Travis Keeter, he wore his mask and booties the whole time, he also cleaned up after himself well. He was polite, professional and informative. Furnace is working great! read more

I had an issue with my AC not working after hours. I called and Travis came to the rescue! He was so knowledgeable and professional. He put me at ease with letting me know what the issue with my unit was. He went the extra mile to give guidance and recommendations to keep the unit working properly. They really care about their customers and provide great service. I will continue to use this company and highly recommend you use them too! read more

So, my gas boiler stopped heating 2 days after Christmas. I called Pride because they had some good referrals and I thought I'd give them a shot. The person on the phone was professional and Jeremy showed up right in the window quoted. He checked a few things, tried a few things, called his boss to bounce solutions off him. He ended up replacing an electrical panel that may have had a short of some sort. He coincidentally had the part on the truck. He was great. I got a discount for being a first time customer and a break on the trip fee. I felt really good about the price paid for getting it fixed. I would have never thought to replace this panel myself. I recommend them for fair pricing and getting the problem fixed. read more

When our a/c went out during a 90+ degree week, while my granddaughter was visiting, finding the right place to fix our issue was at the top of my list. We have a home warranty policy but they tend to send us to not so great places. This time I took it upon myself to find a good, reliable and customer service friendly company and Pride Mechanical is that company. Very friendly, explained what the issue was and had our a/c up and running in less than an hour. They will be our first call should we run into any HVAC issues. read more

Pride Mechanical did a phenomenal job on my A/C and duct replacement. Their estimate was competitive, not the cheapest and certainly not the most expensive - HOWEVER, the quote they gave me for the product and service they delivered was definitely the best! Great crew, that worked hard, and efficient and provided a much needed upgrade to my HVAC system. I'd HIGHLY recommend you consider them for any scope of repair or replacement. They're sure to deliver!! TOP NOTCH! read more

The AC in my rental unit went out last night, and Pride Mechanical was able to send a tech out today. Travis and Eli were incredibly professional and knowledgeable, and were able to get it up and going right away. Not only did the fix it, they checked it several times to make sure there weren't any lingering issues. We will definitely use Pride Mechanical again! read more

I would highly recommend Pride Mechanical for both their ability to fix our problem quickly, fair pricing, and great customer service. Our HVAC went out on a 90 degree day and with two small children, we needed to get it fixed fast. I called near the close of business and was able to get an appointment for someone to come out the next morning. Travis showed up and after looking the system over got our unit back up and running quickly. He was so kind and answered all my many questions (and those of my curious little boy too) and really made us feel like more than just a service call. Customer service is a quality I value immensely and nothing is better than getting a problem fixed quickly AND having the customer service to match! Thank you Pride Mechanical and especially, Travis. We will be happy to recommend your company and call you for any future needs! read more

Called at 2:52pm because heating on second floor wasn't working in the house we rent and I didn't want to bother the landlord. Was given a time estimate of 4 to 6pm. They showed up just after 4, and were gone by 4:45pm after finding and fixing the problem. They were friendly, diligent, clean and professional. Will definitely call them again if I ever have issues again. read more

Second time using this company. My son's AC was blowing hot air called for them to take a look. They agreed to check it out with out my son being their (he couldn't get the day off work). Fixed the issue the bill was way lower than expected. The staff is awesome and Jeremy the technician was great!! Definitely recommend this company for any heating or cooling needs read more

After calling several different HVAC specialists and general construction companies, Pride Mechanical was the only one capable of getting the job done for me. We had our sheet metal duct shield replaced. Many well-known organizations in the area simply neglected to return my call or never followed up as promised. In fact, many insinuated that sheet metal work was too much work for them, and one even hung up when I told him what I needed done. From beginning to end, this was an amazing experience with Pride Mechanical. I emailed them through their website, hoping someone would respond. Within a few hours, Nancy responded. I sent her pictures of the work I needed done, and we quickly agreed on a price and date for the work to be completed. We were scheduled on Monday, but had to reschedule to Wednesday because of rain. They were scheduled at 9 AM and actually got there early. Steve and Travis did the work expertly and were very friendly as well as informative. They set the bar very high. I look forward to calling Pride Mechanical again in the future. read more

I called Pride this morning for a malfunctioning AC unit and Brad and Travis showed up 10 minutes early to the repair window, which is great. They were friendly and professional and got my system back up and running in half an hour for a very reasonable rate. Off of one visit, I am very pleased with this company and will use them again. read more

Scheduled an appointment last week for service to check out system, technician Jeremy arrived around 3pm (in the allotted window) and was very eager to find out what the problem was. He asked what appeared to be the problem, and listened to what I was experiencing. Upon taking in what information I had given him, he said he thought he knew what might be the problem, sounded like the compressor was not kicking in. Upon opening up the unit, he noticed the capacitor was bad. Jeremy had one on the truck and installed the new capacitor, did a freon check and was on his way. Our system is approximately 40 years old and was expecting to have to replace the whole unit, thanks to Jeremy we do not have to tackle that feat yet. Also, he had some ideas on duct work and unit replacement if we need to accomplish at a later date. When the time comes for duct work and unit replacement, Pride Mechanical will accomplish the work. Friendly, courteous and efficient. read more

After being told last week that there was nothing catastrophically wrong with our 12 year old system, but we recommend you replace it, we decided to get a second opinion. We found Pride Mechanical from a friend and we are happy we called. The owner and his son, Travis came out this morning and gave us a look over. They replaced some duct work, and a couple other things and there is air blowing through this house like I've never seen before. So happy. If you need service or a system, these are the people to call. I've now changed my maintenance plan over to them to keep our system running. When the time comes that it does need replaced, I will get them to do it. Thanks so much, you guys are awesome!!! read more

Hired Pride Mechanical to replace two 17 year old HVAC zones at my house. Steve and his crew were professional and prompt, they never try to sell you anything you don't need. Given the challenges we've had with supply chain issues lately, I was really surprised how quickly they received and installed the equipment, especially during the heat of the Summer. I give Pride Mechanical my highest recommendation. read more

Fast to respond, professional, and excellent service for the Price. Their technician Jeremy came to our home, on time, and quickly got my AC unit back on line and blowing cold air. Additionally, he helped regulate the distribution of air to maximize efficiency. I highly recommend this business and will definitely use their services again in the future. read more

I have found my AC people for life with Pride Mechanical! They were there at beginning of time window. Companies have a claim to make you be a part of the family; then you get your bill and see you paid for that family treatment. That is NOT the case with Pride Mechanical. I instantly felt a bond with our technician. They didnt quit until they fixed my extremely unique situation. I felt like I have known these guys for years with our conversation and explanation of what was happening. When it came to bill time, it was extremely reasonable for the work done. Love these guys and will use them for all routine work and, heaven forbid, future repairs. read more

Pride Mechanical is freaking AWESOME! Jeremy showed up quickly and had my older Trane unit blowing cold air in 15-20 minutes. He's a skilled pro. No sales pitches. No wasting time. No nonsense. As a single mom, no creepy vibe and no ripping me off. These guys are top notch pros. They're the best. Thanks Jeremy. read more

We've used Pride Mechanical a few times and will definitely use them again if necessary. Our AC went out in summer 2019 on a Saturday a week after I had a baby so we needed it fixed ASAP. Jeremy came out right at the beginning of the time window they gave us and got us up & running quickly for a really reasonable price. Unfortunately our unit was 25 years old and couldn't keep up with the intense heat this summer plus running 24/7. Jeremy came back, but there wasn't much he could do for us because it wasn't actually broken, just really old. He gave us a quote to replace the entire system and a few days later they came back to do it. Punctual, friendly, great work, and fair prices. What more can you ask for? read more

Great experience. Professional, fair price and technical experts. The best I have used!

Pride Mechanical has been my go-to and will continue to be my go-to for any HVAC issues. This morning I called in hopes that a technician would be available to repair my AC unit. We found the lines frozen the night before. I spoke with Nancy who sounded very accommodating to help me. I reassured her that the power had been turned off so work can be performed on ice-free lines. Jeremy arrived respectful of COVID and resolved the problem promptly. There was no pitch to replace my system. He was very knowledgeable, and since he had been to my house years ago, he had a work history for reference. I'm a happy customer once again because my unit is running nicely and the bill was very reasonable! Thank you, Jeremy. I so appreciate that you know what you're doing, and never have a call-back. If you don't know who to call, I highly recommend Pride Mechanical. I would definitely give them more than 5 stars. read more

I would highly recommend this company. Jeremy came to my house and in a short amount of time he fixed my system. They have excellence service and are very professional. They also are astutely aware of the covid virus and how to guard against it's spread. Thank you for your service! read more

Our HVAC in the attic was leaking too much water into the drain pan, which would have eventually caused major water damage in our ceiling. Researched a few companies and ended up landing on Pride Mechanical. The phone rang twice before I got an answer. I was scheduled for the next day for an appointment with Steve, the owner of the company. He showed up right on time, was very friendly, and was more than willing to explain everything he was doing as it was being done. He found the problem within minutes of inspecting my HVAC and even found a few issues that I was unaware of. The repair took all of about an hour and he was done. He covered everything he had fixed on the bill and I had no feelings like I was being scammed or price gouged in any way. I would/will recommend his company to anyone and will happily call them back in the future for any other issues of my own. Thanks for the service Steve! read more

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The outdoor A/C condenser in my newly purchased home was filled with all manner of debris from the multiple trees in the yard. I called for a routine service to clear the debris and to ensure everything was in working order. My call was answered immediately, and was able to secure a same day appt. While I was waiting for the technician, I had the brilliant idea to install a Nest thermostat on my own. Needless to say, I touched the red and blue wires and blew the fuse located inside the furnace. Now in desperate need of an expert, Travis arrived promptly certain he could remedy any issue. True to his word, within five minutes he located and replaced the blown fuse which fixed the Nest. He spent the next 90 minutes conducting the most comprehensive inspection and detailed cleaning of an HVAC system I have ever witnessed! Phenomenal customer service at the lowest price, I'm a customer for life! read more

In a nutshell: above and beyond customer service, fair pricing especially for the quality of work you will receive, family run, and an experience which left me with peace of mind. The story: I originally called looking for a free quote for a new HVAC unit. Travis came by two hours after I called- super quick response time! I told him we were replacing our HVAC because another company gave me a diagnostic a day prior and said the motor fan was broken. They shut off my heat (which had been spotty anyway). Travis offered to look at my old unit for free. He cleaned off two small parts related to the "broken" motor fan and was able to explain to me that the fan wasn't broken, but was going out. He also looked underneath the hood (which the guy I paid $89 from the other company to give me a diagnostic report didn't do) and was able to explain to me that my unit also had rust in it (bad sign). Seeing as it was 16 years old and was beginning to rust, it wasn't really worth it to replace the motor fan (which was basically the conclusion I came to before hand). However, Travis gave me the peace of mind that I was making the right decision in replacing it because he did a much more thorough diagnostic (which he didn't have to do in the first place) and explained in clear but simple terms what was going on and what it meant for me. In cleaning the two small parts related to the fan, my unit turned back on and gave me heat for the next week before they were able to come replace the unit! Had he not taken a look and done that small trouble shooting step of cleaning those parts, I would have been without heat for a week before the unit could be replaced. (Which is what would have happened if I went with the first company that diagnosed my unit.) I went with Pride to replace the unit because they proved to me that their work is thorough and excellent. They truly take pride (no pun intended) in the work they do! Travis, his dad, and cousin came out to install the new HVAC and worked hard and in a timely manner to get it done. It's been about two weeks and I haven't had any issues. I highly recommend Pride Mechanical! read more

Awesome Awesome!!! Hired to do HVAC inspection after a home inspection was done on a house we are currently in the process of closing on. Wonderful guys!! Wore booties without question. Found the problem, serviced the system tested necessary things and also even troubleshot a fan in the attic. They were reasonably priced and gave me a quote for a drip pan they recommended but didn't push. The HVAC system is from 2003 and prolly any other company would have gave me quotes without me asking saying you need to replace but they didn't. Nice easy going guys and I had to ask which I liked. I don't need someone trying to sell me something and they didn't. Very professional and honest! Lady I spoke with was super helpful, knowledgeable and gave me a bundle price for what I wanted! Would def hire again!! Even realtor said he liked the guys and would hire them for his own stuff!! Good people!! read more

As someone who works in the construction industry, you don't just choose any simple company to work on your own things when you don't have the time. I called Pride Mechanical and they told me they could be out that day. While I couldn't make that work, they came out promptly at the end of the week when I could be home. Jeremy troubleshooted our HVAC for our first floor. He was up there for hours determined to figure out the problem. It turned out to be an installation error on the home builders account, but he promptly fixed the problem. I was scared for the bill, but it was way below the price I thought we were going to pay. Great service, great customer support, great price. AND it's a smaller business, so you feel better paying a family over a corporation. Thank you, Pride Mechanical for allowing me to spend time with my family over having to worry about fixing our HVAC (I honestly wouldn't have found that problem myself). read more

Excellent! Our heat was out it was 11 degrees, I was looking for a smaller co. I found Pride & called them, about 2 hours later, I had heat at a very reasonable price. The owners Steve & Nancy run the business, when you call Nancy answers the phone & Steve comes to your house! They're both really nice people! I was concerned because I have animals & twice I had a larger co. out & not only did they overcharge they were rude about my animals, Steve & Nancy have animals so, they understand! I can't say enough good stuff about them. Just call them, you won't regret it! read more

I had originally contacted Pride Mechanical to confirm that I my AC Compressor had gone out. Steve was at my door less than an hour later. He was super friendly and explained everything he was doing and didnt mind me watching to learn a little bit. Ive also got a huge 145lb Bernese Mountain Dog that was very curious about Steve, needless to say my dog had a new best friend and Steve didnt mind at all. Anyways, I needed to replace my compressor. Steve helped me weigh the options of just the compressor or the entire system. I went ahead and scheduled them to replaced the whole system. On the day they were to come do the work, the appointment time was at 9am. At 855am I saw Travis pull up to my house and was at my door a couple minutes later! The fact they were on time really impressed me. Travis came in, and my dog had yet another best friend. Travis was super nice and friendly as well and got to work immediately before Steve got there. They did the job and left just shortly after 5pm. They showed me everything they installed and replaced to include my ECO BEE thermostat I wanted installed instead of the one that came with the unit. They also made sure everywhere was cleaned up and also elevated my unit off the ground an addition few inches just in case of flooding. They really go above and beyond to make sure their customers are happy. If I ever had to have any HVAC work done they are the only people I will ever have come out or recommend to anybody!! read more