Dylan and Chuck came by within 2 days of me putting in a maintenance request to my property manager. The whole process was done in half an hour. They came in, easily assessed the issue and replaced the garbage disposal. All within 30 minutes. These guys are amazing and I highly recommend them to anyone looking to get their plumbing issues fixed. Pride has a respectful and wonderful team and they do take pride in their work, no pun intended. I gladly look fordward to having them service my apartment unit if a plumbing issues ever arises. Thank you so much Dylan and Chuck! Edit: I also want to add that one of the biggest indicators for me that shows that Dylan and Chuck cared about customer satisfaction is that they began putting my items from under the sink, back in place. I know some places may leave them out or not offer, not Pride. This honestly goes a long way and if I know of anyone who needs plumbing work done, I'll recommend Pride! read more

I want multiple businesses around the Inland empire for over 20 years. I have been through a lot of companies but a couple of years ago I found my forever plumber Mr. Bill Hernandez at Pride Plumbing. He always goes above and beyond to make sure the work gets done correctly the first time. They always keep a clean job site and take care of all my properties. These guys are a 10 out of 10 with their experience. I would recommend them to anybody especially if you are a business owner read more

I can't say enough about how awesome Pride Plumbing is. Chuck and his crew are top notch. I had a bad problem with roots from a neighbor's tree infesting the city side of the sewer lateral which caused flooding in my downstairs bathroom. JR came out and cleared the line. It lasted a few days before we realized there was another problem spot further out and the backup happened again. This time Martin came and cleared the line again, and they hydra jetted are far as they could even though there were issues with my house being old and having two 90 degree turns in the line that were difficult to get past. When the problem came back a 3rd time, Chuck came out and had several more of his guys there making sure the problem was resolved. They spent the whole day working on the problem and even demoed some bricks and dug down to a buried clean out at the property line which allowed them to hydra jet all the way out to the Sewer main, and verified everything with his camera. He and his crew were not satisfied and did not leave until they were sure my problem would not return, even though the problem was well out into the street. Chuck and his crew did an outstanding job and saved the day. I would recommend them to any of my friends or family. If you want to do business with someone who stands by their work and makes sure the customer gets resolution, call Pride Plumbing. read more

Our church food pantry needed help installing a hot water heater. Damon not only readily took care of that, task, he even helped us with pulling up a grubby carpet we were struggling to pull up and replace. Good man! read more

Dylan was very Respectful & honest. Answered all my questions & got the job done right & within a reasonable time frame & cleaned up after himself. Also he asked if I had any more questions & if incase of an emergency I can call the number on the business card he provided. Thanks Dylan read more

Great company ! I had a rental unit with a clogged lav drain. It was scheduled for Monday but they were able to get to it on Friday. I was not on the premises but I was kept informed as was my tenant as to arrival time . Very good communication. read more

Wow-This place used to be awesome but not anymore. I have literally used Pride Plumbing for years and had decent to good experiences with them. Whenever I have had them do work its always been the hourly rate plus materials. Not anymore. I had them come out to install an under-sink water filter system (the same exact unit which they have installed for me on two other occasions at my old place) which has always taken only about 90 minutes-and yes I have the past invoices which I referenced to be sure. The plumber who was just sent out wanted to charge me FOUR hours of time (regardless of how long the job took). He indicated there was no way that it would take him that long but that was what he was advised to charge me. I will definitely not be doing business with this company again what a total ripoff. read more

Justin was perfect! He came in and handled business efficiently. We have 4month old twins that were home at the time of service, and Justin was very respectful while he was working. Thanks for saving the day. We appreciate your outstanding service. Would definitely recommend Justin and Pride Plumbing to anyone looking for a Plumber. read more

Excellent service and a very knowledgeable, organized staff, Dylan was great - very friendly and got the job done in a timely manner! Pride knows the layout of my 1970 Condo community, which made the process of shutting down the water main seamless (prior to Dylan's service call) as Pride emailed me notices to give/prepare neighbors for water shutoff . Thank you PP! Cynthia read more

Our family has used Pride several times for toilet installations and the service has always been great. Today we had an emergency leak causing water damage that needed immediate attention. Mind you, it is SUNDAY. It is FATHERS DAY. We knew that the emergency rate would be higher but Pride comes in under the competition and they were fair and up front about cost. A plumber arrived in FIFTEEN MINUTES! Prides plumbers are professional, quick, and get right to work. Pride Plumbing will be the ONLY company we use for our repairs and installs. They are simply awesome! Thank you Jake! read more

Justin and Clayton helped fix our bathtub after another plumber thought we'd have to drill through cement to get to the pipe... Quick, friendly service. They even bleached the tub after. Thanks guys! read more

""issue: tub back up with black water up to the top. the pride plumbing rep: c j was polite, masked and feet covered. he ask me what was the issue although he was told beforehand. he allowed me to ask questions and responded. he got his equipment and proceeded to "get to work" later i heard him say..... it's all done.... i went up and checked and behold all of that black water was gone,,, the tub was clean and he wiped up any marks left. he asked if there was anything else and i asked him a question about my sink stopper..mine was broken but explained why... he even reattached one of the sink stopper in the sink next to the tub. overall, this representative of pride plumbing namely cj did an "outstanding job" .. thanks again... jh of chula vista read more

Ricardo came over to my house a couple times to fix the spigots on the front and rear of my house including the backflow fix for the pool fill spigot. All I really have to say is Ricardo was very professional, payment was easy since they take it over the phone and the pricing was not gouging. They don't have a problem with breaking down the cost for you. Other companies I consulted with either didn't want to break it down or when they did they were either charging 500% over the cost of the part or charging $150/hr for their services. This was not the case with Pride Plumbing, they were fair and upfront with the cost of the parts and their services. read more

We had an emergency situation where the bathtub wouldn't drain. When we called for service on Friday morning they were booked for the day but put us on the list in case an availability came up. Within an hour a technician came and fixed the problem. From the initial call for help, to the follow up communications regarding the arrival time of service, to the technician himself, Pride Plumbing provided service above and beyond our expectations! Professional and helpful and all for a very affordable fee. Pride Plumbing will remain our preferred plumber! read more

Pride plumbing is a great family owned business. My water heater went out and they came right to the rescue immediately installing a new one at very fair price! I would recommend this company to everyone...thank you CJ, Connor and Chuck!!!! read more

On a saturday afternoon our both bathtubs backed up and made a big mess. We called pride pluming after hours and right away they answered. Cody was at our door 20 min later. Cody was very professional. He patiently explained the problem to us and got to work; he did an excellent job and made sure we are happy with service. Great customer service at reasonable price. read more

Pride Plumbing - Cody fixed the problem at no time! Very professional. - Plumbing Near Me - El Cajon, California

Our tenants water heater went out during this past rain storm. My husband called A DIFFERENT company, they went out and said we needed a new water heater. The gentleman told me to come at 10 AM the next morning to pay him when the job is finished. I went out and waited until 11:30, the guy didn't show. I finally reached him around 12:30, and with a whining voice he told me he had a stuffy nose and was tired of working in the rain. He would come the next day to do it. Did I mention that this is a rental house and my tenants didn't have hot water?? I got on Yelp and found Pride Plumbing. The lady on the phone was super nice, told me she would send someone out to take a look at it even though I had told her it needed to be replaced. I received a phone call an hour later with the good news that their technician had fixed it, and the charge would be $120!!! The other guy wanted me to replace the heater and the cabinet! I would have been in for well over $1000. So happy I checked out Yelp, and so happy Pride Plumbing was honest and fixed it instead of just going with the easy money and replacing it! And that they weren't afraid to work in the rain!! Definitely found a new plumber!!! read more

Update 10/02/19: I received a call from Chuck on 9/26 after he had read the below details of my experience. He was very understanding and genuinely apologetic and embarrassed for the situation. Based on our conversation, I was happy to move forward with one of the work estimates, and it was promptly scheduled by Rebecca/Jenna for today, 10/02. Cody returned with Dominiq (sorry if not spelled correctly) on time again, and they did an excellent job recessing two gas outlets and removing the line to a 30+ year old BBQ outlet. They worked quickly, organized, kept the areas clean, and overall I'm very pleased with the results. The quality of what Pride Plumbing does is apparent with the work they did for me and in the other reviews, and they are well redeemed from the original situation. I will be glad to call on them again for additional work, and now do recommend their service for others. Original 09/22/19: My experience with Pride Plumbing's good impression by the employees was unfortunately overshadowed by poor management. I submitted a request for quote on Sept 2nd, and received a response from Jenna the office manage the following day. She arranged a visit on Friday 6th, and Cody promptly arrived just prior to the scheduled window. Cody was extremely friendly, knowledgeable and made additional sensible recommendations I was happy to have as additional quotes. The following Monday (9th) afternoon, I sent an email to Jenna asking for the approximate timeframe of the estimates. She again responded shortly after that Cody had sent the information that morning, and the quotes should be prepared and sent the next morning, apologizing for the delay. The next day came and went, as did Wednesday, Thursday, and on Friday 13th I called about 11:30am to speak with Jenna. Rebecca answered, and after I asked to speak with Jenna regarding the pending quotes, she placed me on hold and returned shortly after to let me know they would be sent in a few moments. I asked regarding the delay, and she said it was in the hands of their Operations Manager Derrick. I asked to speak with Derrick and a few moments later was connected. I expressed my disappointment of having not received the quote after a week, of which I had been informed I would see days earlier. Derrick explained all quotes needed to be reviewed by him (as though that was reason enough), and immediately became defensive with what he felt were justifiable reasons for the delay (they were not). Not happy Derrick seemed to be making excuses rather than take responsibility, I decided to read him his own comments I had just read on Yelp from a review a month earlier (7/29 by Dustin B.) with a similar incident, where Derrick had responded (8/2) to the review, that it had "brought to light a few issues within our practices and procedures . . . We will be sure not to let these things slip through the cracks again!" Derrick again attempted to "explain" that was a different situation, and that I "would have" received my quotes. I told Derrick that was easy to say after I had called to receive them, and I did not appreciate his defensive responses. From a customer's perspective, I told him there was no difference with the issue at hand. I also told him I took the time to contact Pride Plumbing directly rather than express my frustration publicly first. He then backed off, apologized, and asked what he could do. I told him I was pleased with the service up to that point, and said I would review the quotes with hopes to do business. I then asked who the General Manager was, and Derrick said it was him. I told him I thought he was the "Operations Manager" (as was told and how he signed the Yelp response), but he said he was in charge. I asked who the owner was, and he said it was Chuck. I asked that he have Chuck contact me, and he said he would. Before ending the call, I emphasized Derrick not to make the mistake of failing to ask Chuck to call me. Whether Derrick did or did not inform Chuck to contact me, or at least follow-up to see that he did, another week passed without any contact, other than a follow-up email from Rebecca on Thursday (19th) for the quotes. I think the quotes were reasonable, and based on reviews by those who have had work completed, most had positive experiences. But for the poor follow-through by management, I still would have been glad to do business with Pride Plumbing, had I been contacted as requested. Much like the prior review referenced above, it's unfortunate the good work by some ended in an easily avoidable poor experience. read more

Buyer beware. Make sure you have a detailed scope of works before hiring these guys. Pride got paid up front for replacing shower and vanity fixtures as part of a bathroom model. Then then charged EXTRA for repairing a leak that they caused during the initial install. They're now claiming that the original payment was only for rough-in and want even more to come back and finish the work contrary to the agreement with our GC. No chance. Nice guy and seems to know what they're doing but totally unprofessional when it comes to payment. read more

My family had a plumbing EMERGENCY this morning and they were able to send someone over in less than 30mins!! Javier Diaz came by and he was fast, efficient, professional, and all around wonderful! We couldn't be more satisfied! We will definitely use Pride Plumbing again! Thank you for amazing service!! read more

I've had numerous plumbers come to my residence and not fix the pre-existing issues I've had with my kitchen sink or do temp fixes that didn't last. Pride Plumbing, more specifically Rob, completely put my mind at ease fixed all the issues in a timely manner and their work is top notch to say the least! The technician that fixed all my issues was Rob as you probably guessed. He from the moment he walked in was extremely respectful, polite, professional and very knowledgeable. Side note: he took his shoes of at the door and and cleaned up everything and kept me informed of all the work he was going to do. Made this whole process easy and painless. If you are tired of multiple agencies arriving and doing mediocre work than I highly recommend you call Pride Plumbing and ask for Rob! You will not be disappointed. read more

I called Pride to replace 2 valves under the kitchen sink and add a new refrigerator line for my ice maker. From dealing with Becca, and then Danny the plumber, the customer service was top notch. Danny was on time and Becca kept in touch thru the whole process. Danny did a very clean job, also. Chuck, Kudos, you have a great team. I will never use another plumbing company. read more

Chuck is a real honest guy! The techs are so professional and the ladies in the office are SO sweet & helpful. I would definitely reccomend them to family & friends. If you're looking for a trustworthy plumber, call these guys! read more

I run a warehouse in National City. We were trying to install an industrial stainless steel deep sink but had come up with a number of problems due to the strict requirements for plans and permits. 2 construction companies and 1 other plumbing company refused the job. Pride was able to get the job done even procuring an architect. I worked with Jeremy and was extremely satisfied with the final product. I think this is my 4th review on Yelp. read more

Dylan came to our condo and got our tub fixed fast. When we needed a new part he quickly ran to the store and took care of it no problem. He was polite, fast and got the job done! Would highly recommend. read more

We had a drinking fountain that started leaking late in the afternoon at our business. I called Pride Plumbing and Rebecca was able to get a technician to our property the next day. Damon was able to repair it very quickly! The cost was very reasonable! read more

I have used these folks for the past 5 years. They never let me down. Always show up on time with the parts needed for the repair. I recently had a garbage disposal replaced and a snake run down the pipes. 90 minutes to complete the repairs and it works perfectly. Very professional crew that always exceeds my expectations! Good job. read more

CONSUMER BEWARE! The plumbers were ok. Now the management. Horrible. Plumbers put in new toilet and convinced my husband to let them purchase the toilet. He did and $500 later for the toilet and installation. To say the least, the toilet is very cheap and poor quality. And then the tank of the toilet cracked. We had this toilet one month. They came to replace the toilet tank and the new tank they bought was also cracked (no surprise the toilet is cheap). Finally got a tank that was installed, so far so good. NOW THE HUGE SHOCK. after installation, the management had the plumber put on the paperwork "if tank is cracked/no warranty due to any reason". WOW. REMEMBER THEY PURCHASED THE TIOLET AND NOW THEY WILL NOT STAND IN BACK OF THEIR PURCHASE. The toilet is one month old. Lesson learned. Purchase your own toilet at a big box store, because they will guarantee their products. My husband called yesterday to talk with manager, but did not get a call back. Had to initiate another call. VERY POOR CUSTOMER SERVICE. WISH I COULD GIVE THEM NEGATIVE STARS. read more

Having plumbing problems gives me the same feeling as noticing the check engine light on your dashboard; my first thoughts are "How much is this going to cost?" Good news is that I called Pride and they came out the same day. Cost was $95.00 and hour but got the Yelp discount at $85.00/hr. We had a tough kitchen drain clog, but our plummer, Jose Ruiz, he was a star!! He tried a few different approaches on the pipe and ended up fixing the problem in an hour's time! He also offered to check our water heater and discussed the water pressure with us. Overall we are very happy with the service and, professionalism of Jose and cost of getting the job done. Will definitely call on Pride again. read more

We are renters of a property managed by FBS. From the moment we moved in we had plumbing issues, leaks and more. Pride was the company FBS sent us and I loved how they legitimately had concern and talked to me. I wasn't just a work order. Due to many times pride had to come to our home, it's nice to see personable and friendly faces. I would definitely shout out to two certain individuals. Unfortunately, I'm terrible with names. I hope FBS Continues to use Pride as their go to plumbers. read more

I called Pride plumbing because my water heater was not working. They were able to send two technicians out within a few hours. Jose and Javier arrived and were very professional and knowledgeable. They gave me a few options and I chose to get a new water heater due to my units age. They were very honest about my options and the costs associated, I feel like I was able to make the right decision after discussing everything with them. They left my house to go pick up the new unit and everything else they needed. They kept my house clean by using drop cloths and were patient when answering all my questions. I would highly recommend Pride plumbing and will use them again for any future plumbing needs. read more

I was in a a bit of a jam yesterday with a new tenant moving in, and had an issue with one of the toilet pumps. The folks at Pride Plumbing were the first to answer my call and send help within 30 minutes. They are a professional team who came in clutch. Dylan is an awesome and knowledgeable tech, he helped save the day. Now I have a working toilet, and happy tenants. I look forward to working with The Pride team again in the future. read more

I can't thank Chuck and his crew enough for the great job they did at my mother's home in Granite Hills. She was ready to go with one of the big guys and when I saw the quote I knew I needed to make some phone calls. Pride Plumbing saved her money and saved Jack hammering a guest room concrete floor. I've met a lot of plumbers over my 23 years selling real estate in San Diego and Pride Plumbing is now my go to company. Thanks guys, I'll put you in our company directory. read more

Wow this company is awesome. All if the workers I met at my home were very nice and explained the entire process every step. Not that I needed to know but was informative and the reason for what and why work needed to be done. Since meeting them, I have referred to several family and friends. Confident that they will be taken care of. Give them a shot, you'll be glad you did! read more

Pride Plumbing - Pride plumbing re-did whole house for new main, kitchen,bathroom,water heater,main gas line.Very fast/efficient.Two thumbs up! - Plumbing Near Me - El Cajon, California

Pride Plumbing was doing work at one of my neighbors' units and I asked if they could come over and fix an issue with my toilet while they were there. They came right over and didn't mind that I popped up this job for them. They were quick, professional and got everything fixed perfectly. Thank you to Javier D and I wish I could remember the other guy's name. They are the best! read more

Pride's service was simply outstanding. Jessica at the office and Leo, the plumber who came out, were very courteous, helpful and professional. Our replacement water heater was installed within half a day, and Leo cleaned up every last bit of scrap and dirt. The price was as estimated and the same Chuck, the owner, had mentioned months ago, no unplanned surprise there. We use Pride in our HOA with great satisfaction. Now experiencing their service up close and personal was very pleasant and solidified my positive opinion of them. read more

These guys do great work at fair rates. I use them for rental properties. The owner Chuck is a honest guy. They are always on time and perform work in a timely manner then clean up after. read more

. I'm sure there are plenty of other reputable plumbing companies out there, but in my opinion, the folks at Pride Plumbing are as good as it gets. Allow me to explain. It all started when I met Rob, one of Pride Plumbing's premier technicians. He was at a friend's new place of business fixing a drain problem they were having with their bathroom, which he corrected in short order. . I struck up a conversation concerning the toilets in our home, asking Rob's suggestions for replacements, upon which he highly recommended the "American Standard Cadet 3" unit. After buying two at Home Depot, I then looked up Pride Plumbing on Yelp. I was pleased to see the great reviews they had... 4.5 out of a possible five... right up with the other quality plumbing companies. . Upon calling Pride, Lauren answered. I explained my needs and asked her for an appointment, requesting Rob to do the work of changing out our two toilets. Lauren set me up for the morning of the following day. . Rob has left now after doing a superb job. His work was meticulous, even spotting a couple of problems from a previous install job which he quickly rectified. Even with all that, he finished on time and also carted the old toilets away an no extra charge. . In conclusion, would I recommend Pride Plumbing and Rob? The answer is an obvious YES! read more

I am so thrilled with the professionalism, courtesy and prompt response of Pride Plumbing! I was without hot water and needed a new hot water heater. Rob came to my home, took off his shoes before entering the house, obviously knew what he was doing, and before he left, he said he would remove some dirt spots he had gotten on the door during the installation. i hadn't even noticed them! I cannot recommend this company highly enough. In a world with so much corruption, it is very refreshing to encounter such fairness, expertise and consideration!! read more

Calling a plumber used to be a stress inducing event for me. Since a realtor friend of mine recommended Pride Plumbing, I don't worry at all. I have met three of their plumbers on three different occasions and all have been, friendly, professional, and knowledgeable. Their prices are fair and the communication with the plumbers and office people is top notch. I can not recommend them enough! read more