We just had a 4 ton American Standard - Variable Speed Platinum 20 Air Conditioner installed. What a great experience. Doug and his crew are the best. Doug was here 2-3 weeks ago explaining our choices. We asked around and their prices was the lowest (really - not even close.... With the rebates, tax deductions and the savings on our electricity bill, we decided to go with the best possible option. They were at our door promptly. Between 4 of them it took all day to install the system. His installation crew Justin, Nathan and David were very patient and highly knowledgeable. We like to set our house at 70 degree with 45% humidity level. House feels extremely comfortable. Today at noon outside temperature is 87, our house at 70 degree, humidity is at 47% and compressor is running at 68%. Thermostat is amazing. We have 3/2 with 1736 sf. I can't wait to see our electricity bill. Doug and crew were very personable, competent and honest - three hard to find qualities in this industry. It's not easy to find companies that go above and beyond to make sure their customers are happy. I highly recommend Doug and his crew for any air conditioning needs. read more

I have used Primary Air since I first found them in 2004 when I was property manager for over 100 duplexes in a private community. They went out of their way to accommodate our unique circumstances and they were able to install over 100 new units for us. When I needed a new unit for my personal home in Bradenton, I had them do the work and I still have them come out each year to service the unit for us. Doug and Dana and their crews are terrific. They are really great at adding one more stop to their schedule on a real hot day when you just found your unit not working. Great at communicating what your options are and honest pricing. I only have one phone number in my phone for A/C. It's all I need. Just 2 days ago, I got an email reminding me that we need to schedule the annual service. Nice. They will help you too. God bless you Doug and Dana and crew I appreciate you all. Rick in Bradenton read more

We have been using Primary Air since 1998, and they have always been friendly, honest and professional. We own a house and use a condo unit as a rental. They replaced our unit last year at my house and that was one of the smartest decisions we have ever made; our electricty bill was cut in the half and it made our life much more pleasent. we never had any problems and they've done an awesome job installing and servicing (with the cheapest price around). In our condo, our renter had issues with the thermostat while we were on vacation. We received the text, emailed Primary Air, and by next day it was all fixed with no headaches. Primary Air is an awesome service; truly a very knowledgable and trusting company. read more

I began my search for a new AC unit by reviewing my online Consumers report.I knew I wanted to go with American Standard as my brand because of the wonderful reviews it had. All I needed was a company to install my unit. I wanted a company that already knew that American Standard was a great brand and I wanted a local company, NO CHAINS!! I like keeping it local. If you think like I do then I did all the work for you. Primary Air is a family based business with just enough auxillary employees that make it feasible to get in and out of your home quickly and painlessly. I was even given a room AC unit so myself and my dog stayed cool while my replacement was being done. You are treated like one of the family! read more

I've been using Primary Air for at least 10 years and they installed a new system when I needed one. I am so pleased with their service and attention to detail that I contracted with them to perform routine service on the 5 units that I am responsible for at our condominium clubhouse. They are old units and when we do have a problem with one of them, Primary Air's response time has been almost immediate. Having a dispatcher answer the phone during business hours is a big plus. As for the American Standard unit that they installed for me, It has performed faultlessly,and has reduced my electricity charges by about one third. I will continue to recommend Primary Air to my friends and neighbors. read more

I was having problems with my A/C unit so I called Primary Air. They had someone at my house in an hour. Doug the owner came he was extremely knowledgeable and professional. I expected to need a new unit as mine was 10 years old and water was leaking out of the side. Doug quickly assessed the problems and fixed them. He told me that he could fix it and I should have another 3 to 5 years still. It is nice to have someone come and not try to sell you a new unit even when you don't need one. The cost was reasonable. I would highly recommend Primary air they are trustworthy and that is hard to find these days. Thank You Doug. read more

I am fussy and particular about who I do business with... shopped FOUR air conditioning companies for new A/C unit. Primary Air's response was so professional and thorough that I swear they would have won the job on personality, conduct and expertise alone. On top of that they presented me with two options, both of which was lowest of all bids. And I got a top-of-line unit, perfectly installed by savvy technicians. They know their job and how to do it! Good experience, all around. Can hardly wait for my first regular service call, just to feel the satisfaction all over again. Give 'em a call! read more

I called Primary Air for a 2nd opinion after I was told by another company that I needed repairs on my Ac that would cost $850.00 to repair and the repair might only last a few months. They also recommend that I get a new AC because of the cost to fix it. When Primary air came out they said I did not need a new AC and they could fix it for $250.00. It was so nice to get a company that would not try to sell me something I didn't need. Will always call this company from now on. Thank you again Primary Air for being an honest company. read more

I have used Primay Air since Doug was a young married man with toddlers. His children are now adults! My experience with this company has been excellent! I have called many a time with my air out and they always pleasantly answered the phone and given me prompt service! A few times I called with clogged lines; they explained flushing the lines with chlorine & saved me a service call. The Primary Air company feels like family to me. I highly recommend them for efficient, timely, respectful service! read more

The Carducci family works a team. Dana Carducci delivered a critical part AC part in the late afternoon for an overheated resident, including a baby. In another repair part, Doug installed a temporary cooling unit. Routine preventative maintenance get done on time. If service goes down it will be restored in hours, not days. Primary Air is small enough to recognize customers and big enough to carry needed inventory. We are very happy with installation as well as routine service read more

We have been using Primary Air for a few years now for our Heating and A/C services. They've always been very professional and do excellent work. They communicate with you when they schedule service and will let you know when to expect technicians or if they have to re-schedule. Also, their customer service is one of the best we've seen in this industry. They really care about their customers and take pride in their work. We use them for both residential and commercial needs. read more

I would like to take a moment to share my experience with Primary Air. As a long-time customer, I have consistently received prompt and professional service whenever I needed assistance. Their commitment to customer satisfaction and loyalty has always impressed me. With excellent response times and outstanding service, I wouldn't consider going anywhere else. In my view, they truly deserve a five-star rating. Quality, Excellence, Punctuality, And Great Service read more

I am the manager of a senior community and we have used Primary Air for many years. They are a family owned and operated business, so they take pride in their work and are always friendly and courteous. Most importantly, they give us prompt service, which is extremely important to us and our residents when their A/C is not working. We trust their judgment on repairs and enjoy a great business relationship with them. read more

I have used Primary Air for many years, as did my parents. I love that they are a family owned business. I also like that they are honest reasonably priced, and treat us like family. Always accommodating, even in emergencies. They are knowledgeable, and continue to keep updated on their training. I would absolutely trust and recommend this Christian family owned Company read more

Wonderful company to work with. Zach comes out just a few hours after I called, diagnosed the problem, and got my AC temporarily fixed until a part could be ordered. The owner of the company came and installed the part a couple days later. Both were extremely polite and helpful. What I really liked was that they didn't try to sell me something I didn't need. read more

We thought we had a problem with our air not working , but fortunately for us it wasn't anything, when PA came they saw that and since we were going to have to pay a service charge anyway they said they would check out the unit anyway. If we had called someone else they might not have been so honest and willing to do this, we appreciated that. Thank you. read more

I'm very thankful with Primary Air, for the excellent service received in my house. You have a very professional employees, very kindly and giving ideas even to have better use of the air conditioner. They are friendly. I don't know the owners but, your representatives have a very good image of your business. Thanks Primary Air read more

In our experience you can trust this company for prompt, quality service and fair price. The workers are courteous, knowledgeable, and the office staff is genuinely friendly,and responsive. In Florida we need a AC company we can depend on and we feel that Primary Air beats expectations. Happy to recommend Primary Air. read more

My AC went out on my rental property when I was away in Norway, my assistant Margo Tibbe called Primary Air and within 2 hours the AC was fixed. My tenant is elderly , so she was very appreciative of the fast response since the Temperature outside was 95 degrees. Thanks Primary Air for the fast action. John Cloud read more