1. Primary Electric Hawaii

    1. Primary Electric Hawaii

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    Primary Electric Hawaii

    4.7 (32 reviews)
    Open 7:00 am - 5:00 pm

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    Services - Primary Electric Hawaii

    Electric inspection

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    Ceiling fan they installed

    Owner is very responsive, they were on time, worked with what I could afford to pay for the work, cheaper than most and super friendly and quick! They installed 3 ceiling fans in my home and replaced all the lights switches and outlets. I will definitely trust them to do work for me again.

    Replacement of electric water heater

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    1 year ago

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    11 months ago

    Did great work the first time. When I scheduled them for another job they agreed then ghosted me.

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    2 years ago

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    2 years ago

    Helpful 1
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    2 years ago

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    Photo of Gale H.
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    2 years ago

    Business owner information

    Photo of Jordan K.

    Jordan K.

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    1 year ago

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    2 years ago

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    2 years ago

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    Photo of Tyler D.
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    2 years ago

    They were quick and responsive. They came and got the job done and we haven't seen any problems with their work.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Fixed my dad's dimmers. Did a fantastic job! Very affordable and prompt. Exactly as quoted.

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    Photo of Patrick O.
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    2 years ago

    Business owner information

    Photo of Jordan K.

    Jordan K.

    Helpful 1
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    2 years ago

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    2 years ago

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    Jordan K.

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    2 years ago

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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

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    2 years ago

    Great company and fair price. They respond and work very fast! I recommend using them for your electrical work.

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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

    Did a great job at a good price. I highly recommend. They know what they are doing and was easy to schedule.

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    2 years ago

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    2 years ago

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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

    Business owner information

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    Jordan K.

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    2 years ago

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    Jordan K.

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    2 years ago

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    Ask the Community - Primary Electric Hawaii

    Review Highlights - Primary Electric Hawaii

    Both Jordan and Brandon were punctual, professional & completed the job in the best possible way.

    Mentioned in 19 reviews

    Read more highlights

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    E I Electrical

    E I Electrical

    (426 reviews)

    Kalihi

    Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

    We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

    Primary Electric Hawaii - electricians - Updated August 2026

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