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    Prime Exteriors NW

    2.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Prime Exteriors NW

    Window repair

    Gutter addition

    Gutter installation

    10 More Services

    Gutter repair

    Gutter replacement

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Siding installation

    Siding repair

    Siding replacement

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    2 years ago

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    Renewal by Andersen of Portland

    Renewal by Andersen of Portland

    2.6
    (99 reviews)

    The first interaction I had with them was when I submitted my email and phone number so they could…read morecontact me and schedule an appointment. The problem started when they began calling me nonstop every single day, early in the morning, to the point where I had to block their number. I still didn't give up. I had my personal assistant call them to schedule an appointment on my behalf, but they refused. They said I personally had to call and give approval before she could set it up. I'm a busy man, which is exactly why I asked my assistant to handle it. My assistant still didn't give up. She went directly to their website and successfully scheduled an appointment that was supposed to take place today. Yesterday, I received a text message saying they were trying to reach me to confirm the appointment. I replied and confirmed it. Now, this morning, I'm receiving another text message saying they were unable to confirm the appointment, so they canceled it and are telling me that if I want to reschedule, I have to call them. Total waste of my time and energy taking my business elsewhere

    Let's start with the good. The sales rep we had visit to get the process started was probably one…read moreof the best salespeople we've ever talked to and did a great job both selling the product (in this case windows) and making the payment process simple. When it came time to install, the installers were generally nice, did a good job cleaning up after themselves and the exterior work was done reasonably well. Things did not go quite so well inside. The windows themselves work fine and are an improvement over what we had previously, but our house was built in 1943 and the interior trim on all the windows and doors is mitered and a particular width. We had also previously tested other window and door frames with a 3M lead test and found that they potentially had lead paint underneath the top layer. The sales rep had assured us they would match the framing style and definitely do a lead test first. The installers did not seem to care about this because they did not test for lead and started right in. When they came to tell us they were finished and show us the final product, what we got was a giant blocky casing that did not in any way match what was in the house. For context, our framing is 3.5 inches in width on all windows and doors in the house. This new framing is 5.5 inches, adding an additional 2 inches all the way around and not mitered. Because the new trim is wider, it doesn't sit level with other framing in the house and it also means the headboard of our bed doesn't fit properly against the wall anymore either. Not to mention it just looks out of place. Additionally, some of the brad nails were also sticking out of the casing and they did not caulk beneath the bottom portion of the trim. I have included pictures for reference, including an example of the original style from one of our other windows we haven't had replaced yet. I understand that sometimes when you have work done on your house, you have to hire someone else to complete another portion or do it yourself (for example, an electrician is not going to repair your wall well or at all after they cut into it), but this feels pretty bad at ~$7K when you also have to do all the painting yourself. What's worse is now we're probably going to end up having to redo the interior casing trim ourselves too. Overall disappointed.

    Clear Choice Windows & Doors

    Clear Choice Windows & Doors

    4.6
    (54 reviews)

    Our house was built in 1995 and the windows had been replaced once (according to neighbors) but…read morethey were very cheap quality. With the heat we've had the past few summers and then the snow that seems to be a yearly event now, we thought it was time to get a really good widow upgrade. We also wanted out house painted after installation and Clear Choice set that up for us as well. (See my review for Triple A Painting). What we loved most about dealing with Clear Choice Windows & Doors was the personalized service we received. They have a large selection of window frame materials to choose from and our choice of fiberglass was an easy one. It was explained to us that fiberglass windows are stronger than both vinyl and wood, making them incredibly resilient to weather and climate -- perfect for PNW homeowners. From start to finish, our team of window installers provided friendly service, excellent craftsmanship, and it took only two days to install the 10 new windows in our home. Before, during and after, the team cleaned up and kept the work site tidy at all times. There was minimal damage to our landscaping as well. We can feel a definite difference in the inside temperature of our house since the new windows were installed. Our AC doesn't seem to work as hard and it takes less time to cool off in the summer and to heat in the winter. The outside look is classy and fits well with the style of our house and the neighborhood. We highly recommend Clear Choice Windows & Doors if you're looking for new windows.

    Everything went well until installation. A few adjustments later and the gaps were closed…read more Competitive pricing but not the lowest

    Anderson Door & Window Mechanics

    Anderson Door & Window Mechanics

    3.7
    (25 reviews)

    I was initially referred to this company by another that couldn't take on the job. Anthony, in…read moreadmin, was perfectly decent to deal with, though I was shocked at being asked for $350 simply to develop a cost estimate on a simple, one-window replacement. Encouraged by the solid reviews here on Yelp, however, I agreed to the earliest inspection time, which was about a month out. The person who completed the inspection was also perfectly decent, looked at the job site for around half an hour and dropped the cost of the price estimate to $250. I saw this sum as worthwhile based on the assumption that I would receive a fair and reasonable quote on what would turn out to be good work. Not so much. I was quoted an estimate of around $7500 to replace one 6' x 2' window and some slightly rotted framing. This not a credible or fair-minded amount based on the materials and work and I can only presume they didn't really want the work. Based on this experience, I pretty much feel scammed into paying the upfront cost estimate and would highly recommend avoiding this company, particularly for minor window work.

    I absolutely love this business. I got a reasonable quote to replace a leaky window. Pamela kept me…read moreapprised of the time line and was an absolute delight to work with. Robert installed our new window and was very professional. He did not leave until we were happy with the installation. This is one of the most professional and customer friendly companies I've dealt with in a very long time. I HIGHLY recommend them!!

    A Cut Above Exteriors

    A Cut Above Exteriors

    4.0
    (37 reviews)

    If I could sum up my experience (a complete siding job with James Hardie fiber cement siding) with…read moreA Cut Above Exteriors (ACAE) in one word it would be professional. This is an example of what dealing with any contractor should be. After much research I had decided to install the Hardie siding. I wanted to use a contractor who was familiar with the product and installed to James Hardie criteria and specifications. I went to James Hardie's website and searched for contractors that are designated as Elite Preferred. ACAE popped up and had impeccable reviews. Starting with the sales person, Joe, he thoroughly explained what they would do for me. He was knowledgeable and personable. There was absolutely no pressure whatsoever. The bid was higher than the others but after researching (ACAE) and speaking with Joe, I was convinced they were the company for me. In this case, you really get what you pay for. I was introduced to Josh, the Project Manager. Once again, very knowledgeable and personable. Very easy to work with and communicated with me on a daily basis. When problems cropped up, he was always there to offer suggestions on how to proceed. His crew, led by Nikolay with Rosty and Eugene, did amazing work. The workmanship is impeccable; the crew was very organized and professional. They always made the worksite safe and clean; leaving everything spotless when they left at the end of the day. I can't emphasize enough the quality of their work. It was just beautiful. The paint crew, led by Vladimir, once again did unbelievable work; totally transforming the appearance of an already exquisite job. Although color decisions were ultimately mine, Vladimir was always willing to offer a suggestion as to which color to use on a particular area. (I had selected four colors for the primary on the house, secondary for the house, trim and the doors.) These individuals collectively transformed my house (a basic ranch) into a home that I am proud to show off. In summation, I would highly recommend A Cut Above Exteriors if you want premium quality work on your home. You can probably get a siding job done cheaper but I truly believe you get what you pay for. There is nothing I can say negatively about the experience from the initial walk around with Joe, the actual installation with Josh, Nikolay, Rosty and Eugene and finally the painting with Vladimir and his crew. I would absolutely use ACAE again.

    After a nightmarish 2 years of building an ADU, we were fortunate to find A Cut Above Exteriors,…read morewhich has the distinction of being the ONLY company that delivered a seamless experience of excellence, artistry (gorgeous siding), integrity, open communication, and reliability. They showed up as promised, worked hard, stayed on schedule, cleaned up thoroughly at the end of each day, and were always 100% professional. They helped to restore our faith in contractors, especially the Project Manager, Josh; the Project Consultant, Dan; and the crew Anatoliy and Rosty (siding) and Juan and Martin (deck and stair rails). We are profoundly grateful to the entire team at A Cut Above Exteriors, including their office and administrative staff, for an excellent experience and a beautiful finished product!

    Prime Exteriors NW - roofing - Updated July 2026

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