To start, I will admit I had never utilized a Travel Agency before to book a vacation. However, for…read moremy family's and I Summer vacation trip to Japan it really felt like an arduous task when I tried to do research of where to stay, visit, etc. I did not know what to expect when originally coming across L & B Travel on the app Thumbtack. When I reached out I was assigned Sebastian. From the very beginning Sebastian was extremely friendly, patient, understanding and most importantly, very knowledgeable and transparent. I initially sent him over a bullet point list of what I was looking for and details of our trip. We then scheduled a short call to discuss my trip and confirm some trip details. Very quickly thereafter Sebastian provided the initial itinerary that was extremely spot on, which made me appreciate that he listened intently and captured every single detail of my trip request. I immediately felt more relaxed knowing that Sebastian really cared about my trip and wanted to get things right, right out of the gate. As part of the itinerary that Sebastian provided, it included a phenomenal package of hotel stays, flights and tours across 3 cities in Japan at cost-effective rates. Things I would 100% not have been able to find/secure on my own. Sebastian was able to get me everything we wanted in our trip and within our budget. I could not believe it! Fast-forward to once we were in Japan... We had a tour one day to Mount Fuji and the third party company that Sebastion had procured our tour from, had delayed our tour voucher and still had not provided it as of the morning of our tour. From Japan at 8am local time, as my family and I waited outside the tour bus, with 20 minutes left before the bus would leave for the tour, I called Sebastian for his help. In less than 5 minutes he called me back and retrieved the voucher from the third party and emailed it me, so we would not miss our tour. Sebastian sprung into action immediately and saved what could have been a very disappointing day, into a day my family and I will never forget in such a wonderful way! As we were getting close to ending what had been an incredible vacation to that juncture, I reached out to Sebastian as we were gearing to heading to our final city (Osaka) in Japan for our final 3 nights, asking if he could do anything about our hotel lodging as I felt our jr. suite would be too cramped for my family of 5. Again, Sebastian sprung into action immediately and was able to pull some strings and upgrade us to a larger suite that was perfect for us AT NO ADDITIONAL COST. All in all, reaching out to L & B Travel and being fortunate enough to work with Sebastian was the best thing that could have happened to my family and I with our vacation as everything turned out beautifully, as we really had the time of our lives. That being said, I recommend L&B Travel to anyone and everyone, and I recommend Sebastian to all who are looking to plan a trip. He really knows his stuff, but you get a guy who is honest, patient, understanding, hardworking and transparent, and who did all the heavy-lifting to get my trip planned successfully. I have found my travel agent and without a doubt will continue to use L&B and reach out to Sebastian for all of my future trips/family vacations. From my family and I, THANK YOU, Sebastian and L&B!!

Excellent responsiveness. Good detail, helpful advice and customized service for a complicated…read moreitinerary. Highly recommended. They were even careful to follow up and respond while I was traveling. They suggested alternatives and a way to adjust plans mid way through our travels.

The. Best. Lynn…read morehelped with all my travel needs and her carmel candies are wonderous!

Lynn was more than helpful in planning our a-bit-complicated trip to Asia. I could not have done…read moreour wonderful vacation without her. She followed up with travel alert all the way until our departure date. Lynn listened and met all our needs for the lowest price possible. I will use her always!!

My husband and I decided to have a destination in Cancun, Mexico. At first, we were nervous about…read morethe whole idea however, we chose to work with Martini Travel who made our experience so smooth and memorable. Martini Travel is very organized and took care of all the travel arrangements for all of our guests and by doing so, they took the burden off of our shoulders and allowed us to enjoy our wedding. Our wedding guests were very happy with all their travel arrangements including the hotel Martini Travel helped us choose for our wedding venue. We even had couple of our guests go back to the hotel of their suggestion for a family vacation. Furthermore, Martini Travel also assisted us in connecting us with different vendors for our wedding including, catering, florist, rentals, and many more. We couldn't be more grateful to have worked with such a responsible and attentive travel agency that had such a great impact on our wedding. It has been 2 years since we have been married and we still have guests talking about the wedding. Thank you Martini Travel for all you did for us! 10/10 recommend them for your next destination wedding! You won't regret it!

This has been the first time I've ever used a travel agency. I bumped into Martini Travels here on…read moreYelp & I Ofcourse went through all the comments & I figured it wouldn't hurt to try it. It was honestly the best decision I could have ever made. I spoke with Serineh, extremely nice, professional & prompt. She e-mailed me all the information I requested with the type of resorts I was looking for & delivered as she promised. Although we had someone from our group cancel, Serineh was there to assist with that, every step of the way. Always made sure to call me with any updates. Martini Travels has definitely earned my business forever. Our group and I have made future plans for other trips we plan on taking. If you are unsure and skeptical, please take my word for it, you will not be disappointed. Serineh, I appreciate all of your time & dedication. Thank once again for all the great tips & suggestions for our trip! I'm beyond happy with your service!

I booked two trips with Maia and she made sure that all my requests for the airlines have been met…read moreand the time of the flights was convenient given the fact that I was traveling with my child. Resort and all the accommodations were fabulous. All the forms were signed electronically and the Boomi g process was very easy. I will definitely recommend this agency to my friends and family. Five stars hands down for the great service!

I booked a last minute cruise through Maia at Landon World Travel. She had me all set up within a…read morecouple of days with perfect flight times and no layovers. Maia contacted me several times before my adventure and emailed checklists to make sure I had everything ready. Excellent service and well under budget. Thank you!!

From the owner: Unlock the secrets of the world with curated travel packages that promise adventure, relaxation,…read moreand a treasure trove of activities.

would strongly advise against using this travel agency, particularly working with Hovannes Johnny…read moreN. My mother, who was traveling for the first time in years, visited this agency based on a friend's recommendation. She was hoping to have a smoother trip for herself and my sisters, especially with someone who could communicate in our native language (Armenian). Unfortunately, this was a huge mistake. Hovannes booked our tickets to Armenia with Qatar Airways, but when it came time for my mother's return, things went downhill fast. My sisters returned on their original tickets, but my mother had to contact Hovannes to change her return date. He told her that she couldn't extend her Qatar ticket and would need to book with Air France instead, promising she'd get a refund for the unused Qatar ticket, minus a fine. After paying for the full return fare with Air France, my mother made her way back to the U.S., but that's when the real trouble started. Hovannes was incredibly difficult to communicate with. Every time we tried to reach him, he was either "too busy" or promised to return our call - but never did. His attitude was downright horrible. He was rude, arrogant, and lied about everything. After a year of going back and forth with him, we couldn't get any help from Qatar Airways because they said he was the agent involved and needed to resolve the issue. It's been a year now, and my mother still hasn't received her refund. It's been an absolute waste of our time. I can't stress enough how unprofessional and unhelpful this agency is. Save yourself the stress, time, and money - avoid this agency. Go with a bigger, more reputable company or book directly with an airline. I'll never deal with such a poor, unprofessional service again.

I've been working with Johnny for several years! He always has the best deals and he's booked us…read moresome of our best vacations! Always very organized and professional. Johnny is very dedicated to his work. The time of the day doesn't matter. He's always available and ready to help you secure the best deals. There was a time we come across a little hiccup during a trip to Mexico (shuttle company forgot to list our names on their daily logs). We contacted Johnny and he solved the issue right away! Johnny also provides passport services and helped us obtain an expedited passport for my son during our last trip. Johnny is a very skilled travel agent. Look no further!

Spamed called me late at night, and to be nice I tried to listen to what they were offering and…read morewhen I politely declined and said I could not do it cause I moved away from the area, the man on the phone was rude and instead of saying thank you for your time, he instead said I should have said it from the beginning, when in the beginning was not sure what they were offering till later in the call. Shows they dont care about customers, they just want money. Far as I am concerned after the call, and far as I now see it, I think they might be a scam.

I normally book my own travel thinking I'm saving money, but always end up with a headache and…read morestress, worrying about everything and usually forgetting something. Last time I decided to use Hilda's Travel for a complicated trip, and am so glad I did! Hilda took control of the annoying details, and even helped me when some stuff (as it always does!) came up during the trip. In the end thanks to Hilda's Travel I had an amazing time and didn't have to waste half my vacation stressed or worried. I will definitely use her for my next vacation!!