Ok, still going strong with getting my SMOG check at South County SMOG for like over 11 years…read morenow!!! Talk about supporting a local business despite the owners having changed a few years back. The nice thing is that I received a $10 discount with their recent post card mailer, so a nice savings there: $10.00( discount) - $56.75 = $55.00. Just waiting for my SMOG to get completed NOTE: they are SUPER QUICK. DONE: 10 MINUTES !!!! Way to go South County SMOG keep up the great work!!!

So friendly, efficient, all the good things! thanks so much,…read moregreat people! So friendly, efficient, all the good things! thanks so much, great people!

Would not smog my car claiming it needed a sticker even though it is completely stock. Another shop…read moresaid he was an idiot and smogged it without issue.

The shop was easy to find, and the price for the smog check was reasonable. Highly recommend.read more

Dan has always treated me fair. He is knowledgeable, very experienced, and often talks me out of…read moredoing what I requested, because he knows it would be a waste of money. He can diagnose the problem and give me all the options. This may sound strange, but I actually enjoy paying him. And I'm a tight wad! It will be a sad day when he fully retires.

I went in for my regularly scheduled oil change. I was not having any issues with my vehicle prior…read moreto leaving it here with Dan. After I picked my car up, I drove for 32 miles before I went over the hill to Santa Cruz. Once I was over the hill, my check engine light came on as well as my oil light. My oil indicator light has never come on since I bought this car new in 2016. There was not a drop of oil in my engine. I had to add almost 4 quarts to fill it up. Needless to say when I went in for an oil change, they forgot to put the oil back in. I called in immediately from Santa Cruz to let him know that my light came on and he automatically suggested that maybe I had a leak somewhere. I double triple checked everywhere under my car and there were no leaks not a single drop of oil leaking from my engine... when I got back into town, I immediately took my car back down to Payless to talk to Dan, and he still denied any wrongdoing insisting that I have an oil leak and that is where all the oil went had to keep an eye on it. Since then I have drove over 1500 miles and still not single drop of oil from my engine. I have offered him multiple opportunities to make this right by doing another oil change and a compression check on my engine to make sure that there was no damage done. I have received no response from him in any effort to make this right. I hate to leave a negative review because I actually really like Dan, but as a business owner myself, you have to be accountable for your mistakes. Had he just admitted that somehow it was overlooked and apologized, I would've gladly accepted and moved on. Unfortunately, now I need to worry about any damage that was done to my engine while it had no oil in it.

An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.

Smooth, quick and efficient. A little hard to find you need Tod five around the lot, be in look out…read morefor the smog banner for the initial turn

There was no wait. Very quick service, nice quiet setting. Pleasant interaction. Highly…read morerecommended.

Very good communication and professionalism. Helped me with my car more than once and every time I…read moreleft happier than when I arrived

Awesome service at a great price! Great bunch of guys here, too. I made an appointment and was in…read moreand out in no time for a tire repair. Will come back for my tires and services. .

Paul & Miguel are very courteous and professional. I took my car in for some preventative…read moremaintenance and was very happy with the outcome. They were one of two shops that I called for estimates/quotes and they won by a landslide. Will definitely be a repeat customer. Thank you!

Always a great experience here. Paul, Miguel and Chris are top notch guys and they're very honest…read moreand professional. Hard to find a quality shop that you can trust. Would recommend this business to anyone.

Had some engine problems, got it diagnosed for free. Friendly, fast & efficient. Thank you!read more

The BEST!! I have trusted Prinze with my cars for at least 12 years...I trust him EXPLICITLY!!!…read moreAlways honest and professional!