Went there in a group of 8 for a dinner party and everything was great. Delicious appetizers and perfectly proportioned family-style dinner salad. Steaks for our entire party were cooked perfectly (I know some in our group requested no char on theirs). I also have food allergies and our waitress was very kind and accommodating to ensure that my food was safe. By the time dessert came, I was too full - but the tiramisu and creme brulee that came out looked wonderful and everyone else ate it up! Overall, I had a great time here. I love the atmosphere of the place, it was much nicer inside than from the street. Because of the unassuming storefront, I felt like we discovered a great little secret! read more

Visited on a Saturday nite in January. Seated pretty quickly with no reservations at 8pm. We had the crab cake app: it was delicious, but very small, as in a one-person serving. The steaks were fantastic, but I wasn't too thrilled with the sides (mashed potatoes and 2 bland onion rings - there are no other options, unless you want to pay $4-$8 more each). We had bread pudding for dessert, served in a martini glass, which was pretty good. The bread and olive oil they served was bland and very hard/crispy, which I didn't love. The atmosphere was nice though, low volume, upbeat music, with semi-low lighting. There were muted TVs around the place, with sports on, which was OK, but seemed a little out of place. Table cloths, big tables and small high-tops were available. Our waiter was Annie, and she was extremely friendly and knowledgeable. Overall, the food was good, but pricey - cost a bit more than I think it was worth. We had a good time, but probably won't go back anytime soon. I'm glad I tried it, but I won't be a regular patron, there are other places I can go that have good steak and aren't quite so expensive ($116 for dinner, no alc drinks, not including tip). read more

Congratulations, Randy, on being completely full for the night. I'm surprised you didn't have someone answer the phone for you! Maybe next time---- don't identify yourself? Yes, I know it's Masters week. Why do you think I'm in Aiken, SC calling your steak joint to inquire about a spot at the bar for a single? Your gracious phone demeanor and obvious tone of annoyance makes me think you may need more space and staff. Your restaurant is obviously in high demand. Hope that's true for the rest of the year. Good luck! read more

Always love Prime, Randy makes sure every experience is wonderful. The steaks are outstanding, there are NO other steak restaurants in the entire Aiken/Augusta area that hold a candle to the quality of meat he serves. The service is always excellent. Randy's attention to detail makes this the Very Best dining in the CSRA. Thank you for bringing fine dining to our area. read more

SAVE YOUR MONEY! There are tons of great restaurants in Aiken; Yelp them and go there. Our experience mirrored every negative review on Yelp. The restaurant was not busy when we arrived. There were 4 or 5 staff members staring at us, but we couldn't be seated until the owner returned from the back. What?! The hostess is a depressed, off-putting man who stays in the back?! Once seated, the rest of the staff continued staring at us until eventually one apparently decided to be our waiter. He was either condescending to the ladies in the party or very inexperienced at his job. When we asked if there were any off-the-menu specials, he rattled off no less than 6 (I quit listening) while staring at the ceiling. It seemed there were more specials than menu items. Perhaps, if they delivered the specials as a musical, I could stay engaged for the whole 20 minutes. As pointed out in previous reviews, steaks were choice, not prime, the medium-rare steaks were charcoal on the bottom, full of gristle and not, in fact, the ribeye cut as promised on the menu. Drinks are overpriced and not up to standards for the price. Beer selection is slim unless you go to an expensive restaurant to drink Miller Lite. We asked for a cocktail list, and the waiter told us they had a full bar, so they could make anything we wanted. No Sh*t?! Since we didn't bring mixologists with us, we settled on beer in dirty glasses and over-priced bottom shelf margaritas. One other issue I had, which may or may not be an issue with most diners, is the presence of tv's in the dining room. There is no place in the dining room where you can't see the tv. To me, the most valuable part of an expensive meal is the hour or two of great food, drinks, and conversation. If I wanted to watch "the game", I would go to a sports bar or stay home. Please keep your tv's confined to the bar area. Other than what I've pointed out above, it was great. Overall, a huge disappointment. Money and time are gone forever! read more

ZERO STARS!!! The WORST service ive ever had, w/ mediocre food as the reward. Incompetent, lying staff. The waitress actually took to hiding from our table completely until our food was up. We were in that restaraunt for 3 hrs, until finally getting all of our order, only to nibble a 1/4 of our food and take the rest home to our dogs. Did i mention we were 1 of 2 tables in the entire establishment? when we complained, we were met w/ complete apathy, as if we should have expected this timeframe. This was after they had been open a few months and we have not been back since. Doesnt even deserve a second chance read more

We dined at Prime this past evening and had a very disappointing experience.....service was good; not great as the waiter appeared to be nervous/leary of the owner......which made the delivery of the specials and suggestions seem rehearsed and forced. We each ordered a beer on tap as there was no wine menu given, there was no mention of a wine special nor did it appear that the bartender cared to sell us a glass or bottle of wine. The bartender brought us water and immediately ducked back behind the bar instead of suggesting a special drink or even suggesting a wine that could be paired with the specials. My husband and I ordered steaks and proceeded to admire the decor/paintings and brick walls. A wilted and heavily dressed salad arrived; which had good flavor, but should be dressed in front of the customer to save the iceberg lettuce from wilting too much. Steaks arrived on large platter like plates in a short amount of time and that is when this dinner experience went bad.....presentation of steak and mashed potatoes with two large onion rings was ok, nothing to be impressed with as the food was not visually attractive. Nothing green, colorful or eye appealing existed on the plate to accentuate the entrees. Steaks were charred on edges beyond being acceptable to serve to customers who ordered medium rare. I didn't want to complain before trying my steak, so I cut into the meat and found the temperature of the steak to be barely warm, mashed potatoes were cold and lumpy. Onion rings were greasy and rubbery as though there were pre-made and sitting under a heat lamp. My husband proceeded to eat his steak, which he had to cut around the burned/charred tip of the t-bone steak to get to an acceptable part of the meat. He indicated that the steak tasted off, and asked me to taste his steak.....and I had to agree, his steak tasted bad, like it had been used to clean the grill. The charcoal and lighter fluid flavor was all I tasted when I took a bite. My husband asked to speak to the manager and the owner came over with a defensive stance and proceeded to ask my husband "does it taste gamey, as that is the dry aging of the steak!!" And then walked away not even giving us an apology for the obvious burned food; nor did he offer to reduce the price of the tab. We weren't looking for a free meal, we were trying to find out why the steaks were so burned and flavorless.....we asked for the plates to be carried away without the leftovers being boxed up to go. The plates had over half of the food remaining, as it was apparent that we were wrong for asking to speak to the management about the burned steaks. I certainly was prepared to pay the $150 tab but I was also prepared to receive a meal that was appetizing, filling and enjoyable. read more

Prime Steakhouse - Charred porterhouse - Steakhouses Near Me - Aiken, South Carolina

This restaurant is a mixed bag. It's done up very nicely and the staff could not have been better. Very comfortable place to have a nice night out. You do not need to order an appetizer salad as you get a family style bowl of salad for the table with the entrees, all of which come with some onion rings as well. I asked for the caprese salad. Here's what came out for the extra $12: a sliced tomato from the local grocery store with the label still on, some thickly sliced mozzarella (same as you get from the package in the store), and three 1/2 inch slices of yellow onion. If I were to eat the onion, the resulting onion breath would linger for days. It was like whomever prepared that salad had no idea what a caprese salad was supposed to be like. My wife, who has food allergies told the waitress that she could not eat one of the daily vegetables and was promised extra garlic mashed potatoes instead. Here's what came out: the veggies she could not eat and about less than a tablespoon full of garlic mashed potatoes. My entree, which was supposed to come with garlic mashed potatoes, came out with a rice pilaf instead. I was ok with my chicken, but my wife found it too tough and couldn't really eat her portion. The couple at the next table who came in after us and was served before us and had much fuss made over them by the maitre d only ordered appetizers and no entrees. Perhaps they knew something we didn't. Although new to Aiken, we will be back as family is relocating here. Was hoping to find a local restaurant we could frequent when in town. I sense this place is struggling to get it right. Not sure how long they have been around. I write this to be constructive with the hope that the owner will take it to heart. On a positive note, they give you a good pour when you order a glass of wine. read more

Does not live up to the hype- if you're looking for a fancy meal, go to the Willcox. Lobster bisque: the best part of the meal- it was thick and delicious. Shrimp cocktail: the shrimp were good, but cocktail sauce was out of a jar. "Family style" salad: decent dressing, but very skimpy portion. We had 3 people and they brought out enough for each of us to have approx 4 pieces of lettuce. Beef stroganoff: lack luster bow tie noddles, good sauce and meat was nice. 8oz filet: this was EMBARRASSING for a place claiming to be a steakhouse. Ordered it medium and it came out burnt to a crisp, solid grey throughout, not even a hint of pink anywhere. When we pointed it out to the waiter, he snapped the plate away and walked off. The owner returned with a new steak 15 minutes later (the rest of the table was completely through with the meal) without an "I'm sorry", "kiss my ass", or anything... The second time was medium rare, but we were going to cut our losses at this point. No one ever asked how it was after wards and we were totally ignored for the next 20 minutes. Had to beg for our check and left without looking back. Will not return. read more

Update, I came back on a date and tried here again. The steak was delicious. I really enjoyed it. For my side I had the lobster Mac and cheese and it was great as well. Nice atmosphere for a date, I enjoyed it! read more

First visit for us. The steaks were awesome! Dinner with friends. We're had the aged filet mignon. Absolutely awesome! Cooked to perfection! It is worth the drive for a great steak. Everything is fresh. You need to put this restaurant on your list of great steak houses in the Augusta area. read more

My husband and I have been going Prime Steakhouse for over 4 years. Prime is the place we have taken friend's who come to visit from out of town and for our birthdays and anniversaries. We made reservations for our 14 yr anniversary on Monday 1-16-2017 for the 18th the day of our anniversary. We did tell the person who answered the phone that it was our anniversary when asked if we were celebrating a special day. At no time we had been told that there was going to be a group of 26 coming in for dinner/meeting. If we had been told we could have picked another day to celebrate our anniversary. Dinner was great and our waitress was the best! The problem started when the 26 started to show up and instead of sitting down everyone stood in the middle of the restaurant to have their drinks and talk. This is a very small area so we ended up with some standing at our table and hitting my husbands chair even the staff had a hard time getting to our table. One other group came in and where seated next the window and was not affected with the group. It appeared that the mother and two young girls were regulars and that was the area they ate dinner when they came in. Two others came in for dinner with the three. We did order coffee and each desserts. By that time it was very loud and we asked for our bill so we could get out fast. I know I have been going on and on but the reason I am posting this is what started out good ended very stressful for us. When you pay over $200 dollars you would expect a pleasant dinner. Food was great and the staff who served us did a great job under the conditions. read more

The other negative Yelp reviews are fair based on my trip there this last weekend. Here is the experience of myself and my girlfriend (Master's week): A. Wine list did not list the wine 'years' and when we asked all were young (2011 in most cases) and pricey - we ordered one nevertheless and asked for a decanter - which we sensed was not a word the waiter understood (it never arrived). B. The steaks were mediocre and not worth anywhere near the price charged. Near criminal for anyone to charge so much for so little. Outback and other chains' steaks just as good for a fraction of the price. Buyer Beware.....(aka caveat carnivores) C. We discovered a 20% "mandatory" tip (it was just the two of us) at the end. No warning and no explanation. Salad before the steak was "okay", and dessert after pretty good - yet neither close enough to offset the entree and the wine problems. The owner has an attitude (over-confident) and one might question the longevity of his pricing strategy. PS: I work seventy hours a week and do not take time out to write reviews - the above experience negative enough to share with hope others find a better food experience in wonderful Aiken, SC! read more

For the price it gets 2 star. My $38 steak had lots of gristle and the $16 longhorn version is better. My wife told them she couldn't have the accompanied sides. And they refused to substitute. The salmon was slightly over cooked. The salad was over soaked in dressing and when my wife asked what oil was used the waiter didn't know and didn't offer to find out. Atmosphere is great, that's the only thing going. Oh and the steak includes onion rings? It was two very ruby ones. Overall very poor value read more

Absolutely delicious! The best filet mignon I've ever had! I'm not sure how they cook the broccoli, or what they put on it, but also, best broccoli I've ever had. The calamari was mediocre. We had a cozy table by the bar. I wish they didn't have TVs all throughout the restaurant since it seems to be a more upscale place. The food is definitely worth the price. read more

Two out of the three steaks we ordered were not cooked properly. They were overdone. We sent back one steak, and the replacement came back under done. The owner was there, but he handed us off to his manager. We ordered an expensive bottle of red wine, but it was served at room temperature. Needless to say, we are never going back. read more

This place is awful. The food was mediocre. The steak was perfect though, but the mashed potatoes were bland and I can make better at home. The bread was tough and did not seem fresh, the creamed spinach was better. The salad is you're regular Olive Garden but much smaller portion. The prices are ridiculously high. They wont let you substitute any sides, you have to order them as an extra side. We dined from 5:30-7 and only 10 customers. THEY CLOSE AT 9?! We did not order any bar drinks or an appetizer and our meal still topped $100. Our server was nice, but very awkward and uneasy. His name was Matt who said he had been working their for 4 years. But when I challenged substituting my mashed potatoes for a vegetable he got very uneasy. I was not rude. Last thing is, we called ahead to see if we need reservations and the guy answered the phone and said "randy" instead of the name of the restaurant. Unprofessional, it's not your cell, it's a business. I have been here once before in 2016 and liked it a lot, but this time I took my fiancé, I was embarrassed. Not returning to this place without change of ownership. read more

Dinner - Jul 7, 2015. Excellent all the way around. Ordered the caprese salad and 10 oz dry aged filet. Portions are very generous. Dinner included a basic salad and vegetables (broccoli in this case). The filet was by far the best filet I have ever had. It was prepared Pittsburgh Style / Black & Blue. Charred with a cold inside. I wasn't sure I was going to like this as I always order meat medium rare. It was excellent. Just outstanding and flavorful steak! I will return. read more

To the person who gave this one star...go home! The BEST steak place in Aiken, and maybe in SC. BTW..I travel all over SC. Great food, great service and great bar! I give Randy my highest recommendation!! read more

I loved this place. The salad was very fresh. The house wine is pretty good and a good price performer. The lamb was fresh and very well cooked. Very nice atmosphere and incredible service. read more

Was hoping to have a great post Masters steak with friends and needless to say I was disappointed in the results

Great place to eat for out of towners after a round of golf before heading to the Masters. Great food (espcially the steaks), great wine selection, and great service makes this a 5 star in my book. read more

My husband and I eat here as often as we can. The chipotle clam app is killer and they are sure to cook my steak exactly how I want (med. rare, no char) each time! The atmosphere is nicer than most in Aiken, but done so in an inviting & comfortable way. When I have guests from out of town visiting, Prime is where we take them. read more

If you really like great steak with great wine this is your place. Have eaten here many times and always happy with the quality of the food and service. Folks who have had the pleasure of Peter Luger's steaks will not be disappointed with this fare. Enjoy. read more

I have to say.. Prime gave me the best steak I ever had in my life! I ordered the 6 oz filet. It was like eating a marshmallow. So soft... So juicy. We went last night and we're trying to find an excuse to go back again next week because it is pricy, but so worth it. read more

I highly recommend Prime Steak and Lobster for a great steak. The quality of beef and preparation was outstanding. That coupled with an attentive waitstaff guarantees an enjoyable evening. read more

I ate here with some friends. I went with the T-bone special they were running, and I ordered it medium. First the salad comes out with wilted iceburg lettuce. Then the steak comes out burnt (not charred) on the outside, unseasoned, and over cooked in the middle. It was also an outer cut from the animal as evidenced by the small portion of tenderloin and large vein of gristle in the strip. For $60 a plate, I would expect the chef to take a little more pride in the food being served. I have had better steaks from a buffet joint. read more

The steaks my wife and I had were OK, but not great for the price, rather tough. Salad was good, dessert marginal, service very good.

Excellent experience all around. We had reservations for 8pm on New Year's Eve. We were seated right away on arrival. Brian was very attentive and informative. We ordered the filet, Kansas strip, frenched ribeye and chicken. All the steaks were seasoned and cooked perfectly. The mashed potatoes were delicious, onion rings were crispy and tasty. The must have side dish is the lobster Mac and cheese, IT'S FABULOUS, totally worth the extra charge. read more

Are you kidding me. This place is 10 Stars! Randy and his team are fantastic. Food is always perfect. I've eaten there a hundred times...wish I was there now! read more

Have been here several times over the last few years and it is consistently outstanding. Steak cooked perfectly and great sides. Especially lobster Mac and cheese! Can't go wrong here! Good wine list as well read more

I am not a huge steak fan, but we love this place. The wait staff is very professional and we have never had a meal we haven't thoroughly enjoyed. This is where we usually end up going when we get get a night out on the town. The portions are large and there is usually enough for left overs the next day. Usually I find TVs in a restaurant annoying, but they play a concert series, often acoustic, which I thought was cleaver. We have hear people complain that it is expensive, but it is not much more than you would end up paying at Outback for a lot better quality food and experience. The specials are usually outstanding. read more

Fabulous from appetizer to dessert! Mahi tacos, shared and loved by all...sea bass was phenomenal as were the sides (again shared) and tiramisu...yum! My husband, always particular about his steak, said it was perfection. Wait staff was attentive as was the owner, Randy. The decor, casually elegant with lots of character. Highly, highly recommend! read more

Prime Steakhouse - Mahi taco....amazing, as was everything! Beautifully presented (hence the photo), created and served! Go... - Steakhouses Near Me - Aiken, South Carolina

Owner is nice as can be and well liked in town. Accommodated my food allergies with great care. That speaks volumes to the level of customers service. The young boy who was our server was lacking on personality though. Seemed very nervous, as if he wasn't sure of his job. The actual service was fine though. All in all, one of Aiken's finest, long-running establishments. read more

This was my second visit and it was even better if that's possible. The service was spot on. Randy, the owner, made time to come over and ensure everything was perfect. To start we had the tuna taco and crab cakes. Delicious! The house salad is always good - love the blue cheese in the side. The steak - perfect. Tender and could cut with a fork. The salmon was fresh and the side of corn was interesting with cherry peppers. One of my highlight was the fried sweet potatoes! It was like dessert. The glaze was crunchy and not too sweet. Can't wait to come back!!!! read more

My wife and I went there for dinner on Friday night. I had the French cut rib eye. It was accompanied with mashed potatoes and mixed vegetables and some onion rings. everything was delicious. My wife enjoyed the Filet mignon kabob. The salad and bread were also very good and fresh. Service was very good as my Tea glass was not allowed to get empty. Our table was checked on periodically to make sure everything was to our liking. Staff was very friendly. Portion size was fine. We plan on going back. read more

Overall a Great Experience was had dining at Prime.....My evening started by an umbrella greeting me at my car door to ensure my already curly hair was kept in place and seating was perfect. Overhead music via DVD wasn't overpowering but, welcomed. Appetizer and bread came with a smiling waitress who never overshadowed but ensured that our glasses were full and our meal was satisfactory. Plates were cleared and there was an ambiance of romance maintaned at our table while other couples and groups entered. Our main dishes appeared without delay and the lobster and steak were superb. Just as my husband and I finished dinner and ordered a port; tiramasu was served complimentary from the owner. ......By the way.....I'd give my eye teeth for a glimpse of the breading recipe for the onion rings. read more

price is really high for such a baaaaaaaaaaaaaad food i went there today and i paid 55 dollars for my meal and i asked for a well done steak but what i got is an over over over cocked steak it's actually burned piece of meat that dog wouldn't eat. the appetizer was also bad cuz i ordered fried calamari but the oil they use to fry is so fuckin old and it smells like shit it was a very bad idea 2 eat there the food doesn't even deserve a 50 cents. bad bad bad read more

The owner does not honor reservations. We told him we had reservations for 8:00. He said it would be just a few minutes and walked off. We stood around awkwardly until we noticed some little benches to sit on. None of the waitresses looked at us and it appeared there was no host or hostess. The place was pretty crowded but there was at least one empty table right up front. A couple that came in after us asked us how long the wait was, then the owner came up and sat them at the empty table. A few minutes later he came by and asked if we wanted to order drinks. I asked him how much longer it would be, and he said, "not long, it's not 8 yet." I told him it was after 8, and he said, "not by my watch" and walked off. Dbag thing to say, right? After a few more minutes of my grumbling and our party being ignored, we went to Malia's. Now I'm off to give Malia's four stars. read more

Had a rude experience with the owner. There was a misunderstanding on a reservation time. When we arrived he was incredibly rude and unaccommodating. He even created a small scene in front of other patrons. We had a party of 7 people who wanted to dine in his restaurant and he treated us like we were idiots. I do not want to give my money to a business who treats customers that way. read more