Public Storage - Farmingville, NY…read more Much gratitude to Alex, John, Samantha, and Britney (Brianna?) for taking the time to meet with me at this location and carefully going through all the fine print. Your professionalism and patience were truly appreciated. This is not a reflection of the staff; however, it would be extremely helpful to have someone consistently present in the office during daytime hours. I was informed that corporate frequently moves managers between multiple locations, which made communication understandably frustrating. Aside from this issue, the process itself was seamless, and the staff did an excellent job under the circumstances. -- B. Matos

Started at $250 two years ago.... then it went to $350 and this month they raised the space to…read more$475. No warning, just we want more money. Two stars because the place is kept in decent condition.

Super nice people who checked us in and showed us our unit!! Easy sign up! Clean facility in safe…read morelocation!!! Great new customer deal!!

excellent location as a storage facility for Stonybrook students (around 4 miles away), well lit…read morefacility , located in main highway not to mention the impeccable service by its staff Tina & her co worker at the desk , also a tour of the unit we just rented was really very helpful that made our move from SBU so much easier . value for money , thank you very much !

Amazing staff polite and always willing to help Staff…read morehelped move units to downgrade my storage

This storage facility was taken over by Life Storage. Same fee applies. If you want to insure…read moreyour unit do it through Geico or a similar company with renters insurance. The insurance they sell you literally doesn't replaced what you would expect it to.

Cheyenne is always incredibly helpful and Peter is quick to answer the phone. Love this duo, if I…read moreneed storage ever again I know where I'm coming back to.

The Waverly location is perfect. However, it's transitioned several times between vendors. Extra…read morestorage is putting time and effort into improving the establishment. The staff is fantastic and is the primary reason why I decided to choose this location.

Place smells like fuel or car oil so your stuff will smell…read more There is a constant LOUD beeping sound that is excruciatingly annoying. It is not climate controlled, the unit is freezing cold during the winter so if you have plastic items or fragile items they will crack. There app is awful and often times not responsive to open the gate to get into the building. The gate has been broken numerous times and I couldn't get in after office hours which is 5pm or the gate is broken and left open for days so anyone can enter the premises and access outside storage units. The have a revolving door of employees who aren't helpful and rude. This place is over priced, smells horrible and the units are all connected so anyone can steal your stuff at the top of your unit it's open which Makes no sense at all, anyone can climb up and slip into your unit to steal your belongings. Place is awful expensive. There are no garbage pales and the dumpsters are locked so you can't use them. And another note the employees keep the door to the bathroom locked so you can't access the bathroom.

Very accessible place. The person who helped me was Frank, and he was friendly and helpful.read more

Abe is a horrible employee. For 4 years my husband has stored his $145,000 Corvette in a unit in…read morethis location. For the first few years, my husband would leave his pickup truck in the lot because it didn't fit in the unit. We never had an issue. We had no idea that corporate policy does not allow cars parked that don't pay rent (corporate greed at its finest). Today when my husband tried to get his car and leave his pickup, Abe, instead of explaining corporate policy, cursed at my husband about parking there and threw his clipboard at him. When my husband cursed back, Abe called the police, who forced my husband to leave, without his car! Abe proceeded to say that his storage lease was terminated and emailed him (I HAVE the emails) to say his gate code was deleted - inevitably holding his car hostage. THIS IS CAR THEFT!!! We will no longer do business with this company and will be contacting our lawyer regarding how this company treats its paying customers (we're paid until June 15th and they refused us a partial refund) what a disgrace!!

Won an auction for a unit at the east setauket location and was met by the nicest kindest…read moregentleman. He helped us was by far the most accommodating storage I've ever been at not only did the facility meet all standards he gave us cookies haha a bandaid when needed and met us with smiles at all times. You sir are a class act. Was a pleasure. 10 stars

I stay at this location that's way further from my home because of Ris. They are always so friendly…read moreand helpful. They understood my needs and are always a pleasure to talk to and get help. 10/10 RIS IS THE BEST. Thank you for the help after I lost my mom and needed somewhere safe to keep her things

I had a very disappointing experience with the property manager at Public Storage. When I arrived,…read morehe seemed bothered to help, even though customer service had confirmed I could be there until 5:30 p.m. He dismissed their guidance, saying they don't know what happens on-site, but since I was there, he'd "guess" he'd help. He then used an aggressive tone toward my 8-year-old for touching a window, when the proper approach would have been to speak to me as the parent. Finally, when I asked for his name, he responded with attitude, asking, "Why?" I explained I was on the phone with customer service, and he refused to give his name, saying, "Yeah, I'm not giving it to you." I said, "Okay, I'll let them know you are refusing to give me your name. I'm sure they can figure it out."

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!