I work on computer all day and developed neck and shoulder problems. Have been coming here for four months now, twice a week initially and as things improve once per week. The adjustments have been great on me and keep me going at work. I like that Mr. Baker is open and straightforward. I like that this place has lots of parking and friendly and efficient staff. What works best for me is that they have a flow process - I don't need to be exactly on time. I go in anywhere in that one hour window and will be seen soon after the folks before me get treated. Usually goes in and out in less than 15 minutes. Dr William is also great as he sees me occasionally. read more

I primarily see Dr. Mathews for adjustments but both doctors are great. They take their time and you don't feel rushed. Knowledgeable and empathetic with any matters that you are experiencing in relation to your neck, back and hips. Reception and waiting area is comfortable and clean. Front end staff members are engaging, friendly and diligent. Would highly recommend Primespine Bellevue read more

In 2012 I sustained a stress/work related injury to my shoulders and neck that made my left arm immobile for a period of time. Dr Baker not only helped me gain back my mobility, but he improved my quality of life in a way I never thought would be possible at the time. Without the treatment I received, I would not be as healthy and pain-free as I am today. THANK YOU DR. BAKER! read more

I have been a patient here for 4 years . Compared to my previous doctor , dr baker is super nice and professional. He always listen to me and give me some suggestions which really helps. Gina and Kelsey are also fantastic, when I was pregnant Gina gave me best prenatal massage. And Kelsey she is best massage I ever meet . She know a lot about human body and know how to use some pressure point relax me . Overall , 5 stars read more

Terrible customer service!! Made an appointment for my ankle . Girl was to get back with me two different times never did. This was crucial as I had surgery and needed some help. Would never send anyone there. They tried to blame it on me stating the at the Girl was new and should have known better. What a joke . Don't go they weren't that great the first time I used them. Just happen to be in a bind. read more

My husband and I have been coming to PrimeSpine for both chiropractic and massage services for the last few years and love it! We found the clinic through reviews on yelp and have not been disappointed. Front desk staff is always friendly and helpful and my billing questions and needs always met. Scheduling chiropractic appointments is easy, Dr. Baker is always flexible and willing to fit us in. I used to have shoulder problems after a minor injury and went through a course of physical therapy without any improvement but now am finally pain free after seeing Dr. Baker and Kelsey for massage. I am now coming regularly for preventative care and will continue to do so! read more

Nice clean place and the service is very good. Dr Matthews is great! Been going there twice a week for the past two months. Love it! I tell all my friends about it. read more

Dr. Mathews and Dr. Baker have done well to correct problems plaguing me for years. My pain is gone, and the quality of my life has improved drastically. Their massage therapists are outstanding as well. Thank you! read more

Doctor Baker is hands-down awesome. He really knows his stuff and he is gentle, willing to explain every step of the process and work with you as specifically or as generally as necessary. I had been meaning to visit a chiropractor for migraines/upper back complaints for months, and because Osteoporosis/back bone degenerative stuff runs in my family. When I tweaked a muscle in my upper back I broke down and called. I left a message after-hours and they fit me RIGHT in the next morning as soon as they opened. The first appointment is an X-Ray and he felt comfortable enough to give me an adjustment right away and get me back to explain the X-Rays the very next day; I have a weird neck, which he thought caused a lot of my tension headaches. Now I know why my entire family goes to see the Good Dr. Baker... he is SO nice and he healed me right up. He didn't pressure me to make unnecessary appointments or get massages - he gave me stretches to do to relax my neck and has helped me minimize headache pain. His office is clean, well lit, inviting, and professional. I've never had to wait (good God, NEVER!!!) but if you do, there are several massage chairs, refreshments, and magazines in his open lobby. I get pretty freaked out about people touching me and getting adjusted, but Doctor Baker is someone I really trust for long term care. read more

Working a desk job sure does a number on my neck and shoulders. I've been seeing Dr. Baker for almost 2 years for a weekly adjustment. I've also seen various massage therapists (Ashley, Kelsey and Hannah) for chiropractic massages. They are always flexible in accommodating my busy schedule. The staff is friendly and helpful. They also allow flexible billing which works great for my insurance coverage. read more

Being a roofing contractor my back gets beat up. I have been going to Dr. Baker now for over 2 years. He has amazing hands and really allows me to fully function on the roof while i'm bent over all day long. I just have to say thank you very very much for fitting me in last week and helping me out, I was in a ton of pain and discomfort! Thank you!!!!!! read more

Dr Baker is worthy of the 5 stars he has here on Yelp! :) First off, he was able to get me in on a Sunday afternoon. How many places are open on a Sunday afternoon? He told me later that he'd been golfing earlier that day. I don't know too many doctors who go out golfing and get a request for an appointment the same day and make it in. This man knows a thing or two about business and good customer service. Not to mention client retention because I will definitely return, when needed. I appreciated his honest work. I've been to these types of places before (chiropractor offices) who tell you that you need all this extra work, x-rays, should start coming in regularly, etc. Dr Baker let me know right away what was necessary, adjusted my back, and sent me on my way. No pressure at all, just simply gave me his card and told me he had a closer location to where I live in case I needed work in the future. Kirkland and Factoria are a bit far from where I live, however, I would make the drive for Dr Baker. Pretty cool guy. Thanks, Doc! read more

Dr. Ben is a fantastic chiropractor - this part is a given. He is an equally-as-good business man who makes it easy for the customer to deal with him. After popping a rib out on a Friday evening and tossing and turning in discomfort and pain all night, I woke up and called my regular Chiropractor to find out that he was closed on this particular Saturday. So I got on Yelp to try and find a place close to home, highly rated and more convenient that what I currently have. I found PrimeSpine right here on Yelp along with 2 other firms. After visiting their websites, I called the other 2 first (it was Saturday morning and after their posted open hours of operations) and had to leave a message as no one answered the phone. I then went on to the PrimeSpine website, read the reviews and found out that I could request an appointment right there on line! The convenience of weekend availability as well as the ease of being able to book the appointment on-line and see exactly what the available spots are without having to take the time call, is an excellent convenience and a HUGE advantage over other Chiropractors not to mention the 7 a.m. to 7 p.m. hours on three days of the week. In addition to this, Dr. Ben is earnest, shows genuine concern and understanding of the issue at hand and he's fast. I've used 2 other great chiro's for the past few years and I can now say that I finally found in PrimeSpine what the others were lacking. read more

Dr. Baker is amazing! He is the best chiropractor I have been to. I have been to several and he is hands down the best. Very friendly along with the whole office staff. This is such a great environment and I am so glad I was introduced to Dr. Baker. Dave, the massage therapist, is also awesome. I have not been able to relax as much as he can get me to in a long time. He does amazing work and I would highly suggest him! read more

"you get your whole skeleton cracked somethin' ridiculous" - "Nighttime Vultures" Mobb Depp aye! RIP to Prodigy - never has his lyrics made more sense to me then my first visit to Dr Matthew here. shouts to my man John M, he put me on this joint to rectify my crooked back spine. he's been coming here for quite some time and steady singing their praises ever since. well, fast forward to one day a few months back when my back and shoulders was not having my slump posture no more. i felt like Rick Flair *WOOOOOOOH!* spent the whole weekend suplexing my torso into submission. i had John M make the call and book a session with Dr Matthew. John and I work together so I could just hop a ride east in his truck after work, car pool style, no lie - i couldn't wait! step into the Primespine arena and you'll be greeted at the front by the lovely Rachel and her cheery disposition. She takes down my statisticals and insurance info and tells me to help my delf to the bubbly La Croix beverages in the waiting room. Dr Matthew is low key brolic compared to my previous bone doctor and that's good because i got the OD dad-bod to work on here, yurd! after a one time initial interview is done, i lay face down on the contraption. articulations, tugs, pulls, and compressions commence and in about 7 min, i'm feeling loose as Donald Trump's suits hang on his type saggy bod. i'm also about 2" taller after he does the wild skull yank and pulls my neck back to it's original length. *popopopop* aaaaaah! release! i've been back about a half dozen times since and i can tell that my back is much more relaxed then before. if my insurance covered more sessions, i'd come a lot more often but as it stands, a dirty dozen is all i get for a year so i gots to savor it. come get your skeleton cracked and see what you missing out on. read more

I'm 60. Everything gets stiff. Jason Mathews keeps me moving. Twice a month - . The benefits affect my body, mind, spirit and productivity. Thank you, Jason. read more

I love this place! Thank you Dr. Matthews! The facility is always super clean and nice. Everyone is so friendly! My treatment so far has been 6 months long and I'm very satisfied! I was having chronic lower back issues and the doctor was beyond amazing!! I definitely recommend this places to family and friends. read more

I wanted to take some time to tell you what an amazing place this is. Dr. Mathews was able to help me get back a huge piece of my life I thought I had lost. I was in a car accident and PT had done everything possible. Surgery was my next option, and I was scared as hell. Dr Mathews was able to help adjust me into living again. I can stand up straight, type longer, sit longer, walk longer and am working a somewhat normal shift. If it was not for Him and the great partners he works with I would be in surgery recovery for the next few months. Can't say enough good things. read more

Both doctors were professional and super friendly to get along. They are also very knowledgeable in what they do and can give you tips and helps in your daily life to prevent further back related injuries. Would recommend to friends! read more

The best Chiorpractor in town. I started seeing dr. Mathews when I was pregnant. All the pregnancy back pain I had was gone the first visit. Now my whole family sees Dr. Mathews. read more

I've been going to Primespine for over 1.5 years and I highly recommend them! I transitioned from a job on my feet to one sitting at a desk for 8 hours and needed help relieving back and neck pain. Dr. Matthews is EXCELLENT and over the past year has helped me get to the place where I can now work comfortably. He always takes the time to listen to any concerns or questions and offers advice and solutions to help me feel my best. Additionally, scheduling appointments is super easy and they're accommodating if I need to switch to a different day or time. Everyone on staff is incredibly friendly and their office space is beautiful and welcoming. If you're looking for a chiropractor, Primespine is the place to go! read more

Primespine is where healing takes place! I've treated with both Dr. Baker and Dr. Matthews after a surgery and they took excellent care of me.. making sure I knew which exercises and stretches would be best for my recovery and how to implement them into a routine that I could actually do. What left the most lasting impression was whenever I came in for treatment both Docs made sure to ask about my sensitive spots and were always super gentle!! read more

Dr Matthews has been so helpful to me this year. My back/neck/hip have been hurting for years, and I'm finally doing something about my health. He always has suggestions of exercises to do at home to help loosen up my muscles since my back is always tight. I'm almost always able to get an appointment the day/time I want. My husband is also just as pleased with our experiences here. Highly recommend Dr Matthews. read more

The office is very peaceful and has great staff. Massage therapist Kelsey is professional and knowledgeable. She really helped me work through some tightness on my back. I feel much better after one massage. Dr. Baker is wonderful. He is always smiling. He cares for each patient! I Highly recommended! read more

I've been going to Primespine for several years and have been very pleased. Jason has been my primary chiropractor and he's helped me tremendously! I suffer from both scoliosis and degenerative discs in my neck so my condition is chronic, but my sessions definitely alleviate my discomfort. Jason has been extremely accommodating and his adjustments have been effective and helpful. The front desk ladies are friendly and they efficiently handle my frustrating insurance issues, too! I would most highly recommend both Primespine & Jason's services. read more

I recently got into a car accident about a month ago to where I barely could walk because of the pain, but thanks to Dr. Matthews, his team, and front office staff I'm on my way back to a full recovery pain free. They really took care of my physical pain, and all the insurance work to make my experience so much easier! highly recommend their services to anyone. read more

What an incredible experience over the past few years going to Prime Spine! Ben and his entire team are so welcoming and professional every single time I come in. When I leave, I feel a million times better and it has helped my golf game substantially. Trust me, my golf game needs all the help it can get. A++++ Chiro and Massage clinic that goes out of their way to make sure each and every patient gets the best treatment possible. You have a customer for life :) read more

Dr. Mathews and Dr. Baker are the best chiropractors in the field, in my humble opinion. They really take their time to explain things to their patients, provide great at home exercise ideas to ensure their patients are being proactive about their care, and happen to be really nice every time you see them. I highly recommend Primespine to all my friends and family. read more

"My daughter, who is a chiropractor in Oregon, referred me to Dr. Mathews. I see him weekly and he's worked wonders on my aching knees. I have a fairly physical job and all that yard work does a number on my back. With weekly treatment, it has really improved. I have seen many chiropractors over the years and Dr. Mathews is a favorite. He is positive and attentive. Chiro care is an integral part of maintaining my health and mobility." I also see Ashley for massage after a car accident in February of 2017. She's fabulous. Her hands work wonders. Of course it's not a pleasure massage so you do have to endure some pain to get to the relief. Well worth it!!!!!!!!!! read more

Worked with Jason Matthews (best extremity Chiro I've ever worked with) and Dave Dojnik (best LMT I've ever worked with). I am a retired veteran/college football player with a number of injuries (post-op and old soft-tissue trauma/injuries/body adapting and moving on). Working in conjunction with both of them, I made a number of real gains in physical well-being. Highly recommended. read more

I have been a regular patient here for both chiropractic and massage therapy, and I highly recommend this place. The office and treatment rooms are clean and comfortable, and their practitioners are friendly and excellent at their jobs. Dr. Matthews has provided very skilled, individualized chiropractic adjustments - not taking a one-size-fits-all approach to it. Appointments are efficient (no long waits) but thorough (no being rushed through so the next patient can be seen). The location is convenient, and there is always plenty of parking. read more

I scheduled and appointment based on my friends recommendation. I had a massage scheduled with Ashley. She is just what I needed. From the moment I walked in she was friendly and outgoing. I filled out your basic questionnaire, mentioning that I had a knee injury. Ashley followed up with my knee injury asking how it happened what type of pain I was feeling. She asked if wanted the massage to focus on the injury and I did. The massage was great, deep tissue, just what I needed. She did focus on my knee and used ice. She is a world of knowledge and gave me great information on knee injuries both preventative and treatment. She showed me exercises I can do that would help strengthen the muscles surrounding my knee. I learned a lot from Ashley during my hour with her. I would recommend massages here, especially if you have an injury. **Ashley lets you request specific music and even bring your own in. read more

I had a kink in my neck; the annoying ones that forces you to turn your whole body to look left or right. I needed help quick on a Saturday afternoon. I called Dr Matthews; he was gracious enough to take me last minute. I was hesitant at first; I've never been to chiropractor before but I couldn't sit, drive, or even walk without a pinch to remind me it was still there. Dr Matthews was amazing! I couldn't believe I've never been adjusted before. Since fixing my neck, I have seen Dr Matthews on a weekly basis for over a year now. I have a pretty sporadic work schedule but his professional staff always finds a way to accommodate me. Treat yourself, go see Dr Matthews! read more

I cannot say enough good things about this place. I see Dave for massage as often as possible, but recently my schedule has gotten a bit crazy and I keep having to cancel and reschedule my appointments. The amazing gals at the front continue to patiently help me out. But I CANNOT WAIT to get back in. I've also been seeing Dr. Baker for issues with my shoulder for a softball injury and I am amazed at how much better I feel after each visit. I highly recommend making an appointment with these guys. They're hands down the best chiropractic and massage office in Bellevue. No doubt. read more

As a Doctor of Chiropractic myself, i feel very confident telling people I receive my own treatment needs here as well. I have been a patient of Dr. Baker's for years now and would recommend anyone in the Bellevue area to seek their chiropratic and massage needs here first! It is a state of the art clinic with a friendly and knowledgable staff and team of therapists. Dr. Baker and PrimeSpine Bellevue is as good as it gets! read more

Dr. Baker has been instrumental in improving my well-being over the past 2 years. He consistently finds and addresses the critical issues while also educating and raising my awareness. I have scheduled appointments at both his Bellevue and Kirkland locations and have never been disappointed and never felt any discomfort afterwards. The long-term affect to my spinal alignment and posture has been profound. read more

I've been going here for almost 2 years for chiropractic adjustments and massage therapy. Dr. Baker is thorough and knowledgeable. The staff is also very friendly and always make me feel like a valued customer. read more

We love Dr Baker and all of the massage therapists.

Amber, Rachel, Dr. Baker and Dr. Matthew are so awesome. I got my back fixed three times a week. The staff is so friendly and responsive.

Dr. Matthews is great! I came in with severe back pain keeping me from walking without a limp, this was resolved with a few visits, and I've been seeing him regularly since. I've had a few injuries since then and each time he has helped me recover not only through adjustments, but with recommendations for things to do at home. read more