EDIT/UPDATE: After posting this review on Yelp, the manger reached out to me with a new bar code. I used the code a few days ago. Thank you, Prime Wash Express for resolving this issue. It is very much appreciated. I am a happy customer. read more

Poor service and always breaking down. I used to have a monthly plan, but stopped it ever since their passenger side buffers haven't been operational. It's still not working! Needed a bad car wash last week and this place is pretty close to my residence for convenience. I noticed AGAIN the passenger buffers not working. You would think they would repair this in at least a few days, but it's been like that for over a year now! This is the first time I went to speak to the "manager ".....someone over 25. He gave me a free card for another wash informing me this would be fixed pretty soon. Came by this morning for my free wash and there was another mechanical problem with the entire wash, so there 4 young workers were directing people to leave and come back another time. The car that still had soap on it they did not even offer to have them go through the premium/expensive car wash where the workers wash it! From there I went to the new one located off the Campus off-ramp from the 210. OMG....they were awesome!!!! Less machines, BUT the best wash I've had!!! The young fellow explaining the deals knew what he was talking about and selling! Bye,bye Prime Wash Express! Good luck. read more

Super convenient and so easy to wash your car. Lots of spots to park afterwards under the shade to vacuum out the inside of your car and dry the outside of the car. Offers two different vacuum heads as well as an air valve to get all the dust from the hard to reach places in your interior. I come here often and am always greeted by the staff with a smile. read more

My husband I love this place. Very convenient, close to home and clean. The owner Aldo Garcia is very kind and people friendly. Thank you for your service! read more

Great customer service! Stoped by for a quick carwash and was greeted by manager Aldo and let me tell you I was not expecting for a double tunnel experience. My car looks amazing! They have great amount of vacuum spaces and great team! Aldo explained about the services they offered with detail and I ended up buying their membership at a great price! 100% recommend this carwash. read more

I've been to this car for a while now. Mr. Aldo offered me a package for my car washes since I am a regular here. I must say it's a good thing he did it's better pricing for my services that I usually get. Plus It's never a long wait and the staff is friendly here no matter what day you come in. Everyone I bring here becomes a regular. For the best car washes in town come here. My car is always leaving perfect like new if not better than when I purchased my car. They have excellent waxing options too. From basic to detail on car!!!! read more

This place left a long scratch on the side of my car and my car is new. I should've read the reviews before I went I don't see where this business give the option to direct message.... Went Saturday 7/6/2019 sometime between 5-6:30 pm. My car is a grey honda civic hatchback. read more

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Another car hit my car while I was going through the car wash. I feel like I have whip lash and there is damage to my bumper. While on site, I've asked to talk to a manager and conveniently there is no manager on site. read more

Absolutely garbage. I've had my car washed with the highest level available and it came out dirty with a bunch of spots missed. I asked for them to rewash, they did after talking with the manager. Also I made the mistake of buying the discount two washes at the same time for a lower price. That expires and they don't care. So you can literally pay for two washes, and get screwed by their policy. Thankfully Chris the manager let me get the cheapest wash as a way to make up for it, but still a ridiculous policy. read more

This was the first time here (June 3, 2019) and as I pulled up, a worker was kind to explain the different options they had. I really appreciated that. I also like the fact that the vacuums seem really powerful and they also have an "air spray" to spray into hard to reach places to dry and/or clean out. Why I gave this one star is for two reasons: 1. The wash was not powerful and/or efficient. Had some bird poop on the roof of my car and after going through the wash, it was still there. I was going to go through it a 2nd time and show one of the employees there, but for reason #2 I chose not to. 2. During the wash, out of no where, a rat appeared on the hood of my car. I don't know if it was hanging out in the washer on top of the machines or what, but it was hanging out throughout most of the wash. When it reached the end of the wash, the air dryers must have been too powerful for it and blew it away off the hood of my car. I informed the staff about it afterwards and they said that it is the first time they heard of that. I don't know if the machines are cleaned or whatnot, but that is disgusting to have a live rat get a free bath while your car is being washed. I'll never come here again. read more

Very convenient, fast and clean location. I was in and out of there within 15 minutes and that's that there was a line of cars ahead of me. read more

STAY AWAY. Place is a ripoff. Horrible quality of wash no matter what tier of wash you purchase. Water spots, streaks, massive wait times etc. Equipment is constantly breaking or under repair. As many have stated, manager is worthless. Plenty of other quality options in the area. read more

Wow this place is cleaned and the staff is helpful. Everything works. I like the fact there is room to open your doors when you vacuum. I like it here read more

An okay wash. You get what you pay for. My car was still dirty. Rims were still full of oil. The car was slimy in a lot of different areas. The windows didn't really get cleaned very well. read more

I really do like this place, don't get me wrong. My hubby and I have a monthly membership here. The price is great for what we need. But they DO NOT care how close they put the car ahead of you or behind you to your car. All this guy behind me had to do is accidentally put his car in drive for him to hit my bumper. No joke, he was only a foot away. If I could give my opinion, WAIT to pull up, no matter how much they tell you to pull up. I love my car too much to chance someone hitting it. I hope management sees this, this isn't right. At least put a car's length between each car. read more

PrimeWash Express - Upland - Car Wash Near Me - Upland, California

For a vacuum and complete the dry yourself type car wash, this one's pretty good. The price is fair and the facility is clean. The areas I see that could improve is that it's a bit confusing the first time, there's signs everywhere as you drive into the wash, plus a couple kids, one giving you stuff and another directing you, but nobody telling you what to do next and no time to read all the signs too. The other issue was finding a spot to dry my car that had an air line with a blow tool attached. Most were missing and there wasn't any employees to be found. read more

Quick modern and freindly Can't go wrong priced great!!! Spent more time writing review than washing car. Great car wash read more

Attendants just push cars through. They don't provide you with towels or air freshener. Need to hire employees who actually do their job and actually spray cars down upon entry and provide us with the accessories as stated in the receipt. The girl at the entry today was lazy at 7am. That's ridiculous !!!! read more

PrimeWash Express - Upland - Receipt - Car Wash Near Me - Upland, California

Excellent drive thru carwash! It's quick and easy, with the premium plus wash they provide you with a microfiber towel, air freshener and wipe. After driving through you can spend as long as you want vacuuming and cleaning the inside of your car. The vacuums are strong and have long reach to clean your car as best as you can. I disagree with the low star reviews on here, it's a drive thru wash, to maintain your car clean. If you haven't washed your car in 6 months then how can you expect a drive thru car wash to leave it completely spotless? Customer service has been great every time I visit. read more

Self serving car wash. You're able to sit in your car while your car is being scrubbed down for a minute or two. There's also always a free self vaccuum spot as well. read more

The wash is excellent, better yet the vacuum machine have tons of power, probably because they are new. If you go for the works and get the polish wash, it is fantastic! The first few times here it was tough getting a straight and accurate answer about programs and offers but I imagine that was also part of being new. I have the monthly pass option and it has worked out Well, time to update. We have been so happy that we are now on our second vehicle monthly pass. Totally worth it and the staff has been very helpful! It's a great product at a great price. read more

I had my car washed there yesterday I had the Wax and Wash plus paid for $9 for future wash total $35. And came out I of wash with a cracked windshield and their wouldn't do anything about it ! Manager said they weren't responsible Wow didn't even como me my money back now I have a $200 windshield and I only have liability insurance so no insurance and I'm a regular customer here ! Is that how you do business! I'm a 71 year old senior on low income I can't afford to fix my windshield! Thanks a lot Prime Express give read more

Left my car clean! Not the basic gas station drive through. I'm sure hand wash is better. However when you have 3 kids and are on the go. This is soo convenient!! read more

PrimeWash Express - Upland - Car Wash Near Me - Upland, California

Zero accountability! The sign that lets you in FELL on the hood of my car & left scratches. This car is brand new. Conveniently the camera is covered by a tree so I couldn't see the video of it happening. Even more convenient they had a single picture of it AFTER the sign fell. No video, just zoomed in picture of the hood. Then he tried to tell me that picture was from BEFORE the sign fell and that I brought it in scratched. So no video of it happening ... just a picture AFTER it happened claiming it was before it happened? Got it. Do they really think a WHOLE SIGN FALLING ON YOUR HOOD WILL DO ZERO DAMAGE???? & to top it off the car wash didn't even clean my car. At least put foam underneath the sign like other car washes do. The manager let me go again and it STILL WASNT CLEAN. I deserved at least a refund. They took zero accountability, zero compassion, lied about their cameras/wouldn't provide footage, & have a crappy tunnel. I understand machines can malfunction, but had they at least apologized instead of blaming me, I would have never left this review. So just know if something happens here, you're screwed. read more

Easy and clean car wash. Staffs are very friendly here. All the equipment looks like brand new here. I will definitely come back here. read more

My number one go to car wash. Reasonable price, quick, and friendly service. This place gets my cars nice and clean and shiny for the 9$ wash. The vacuums here work great and there's a bunch so you don't ever have to wait. Highly recommend! read more

6-22-19 Update: 5 stars to 3. They are pushing the vehicles through so quickly that my car came out and it was still very dirty! In addition to this the tire cleaner got over the entire drivers side of our car so we have black goo everywhere. We love this place! Cars come out clean. The vacuums work very well & they have air hoses to get the water out of the places that leave spots if you don't get to them. read more

They never fail to keep my car clean and shiny and smelling good. I Always get the full PrimeWash express with the wax and the next wash and wax for $10 bucks. I highly recommend if you're in the area to stop by here and get your car wash. Never had any Issues with them what so ever. read more

PrimeWash Express - Upland - Car Wash Near Me - Upland, California

Super clean, modern, so many slots available to clean your car also very quick and friendly staff been coming here for a few months and like it very much the best express car wash in town read more

PrimeWash Express - Upland - Listening to music as my car gets washed - Car Wash Near Me - Upland, California

Love it Got the monthly pass and this is a really thorough wash I absolutely love this please I'm going to start getting the monthly pass from here on out read more

I like this car wash it's quick and easy and has your car looking good there's free vacuums afterwards read more

The is a convenient quick car wash service. They do a good job of maintaining it in order. I have the monthly membership and works out for me since i wash my car weekly. They offer multiple wash programs and some waxing services. Unlimited vacuum with each wash. They don't seem to monitor it so you can easily just drive up and vacuum only. The wash comes out pretty good. the rim can be cleaned better but it'll do for a $9 wash. The wash Leavessome minor drying. 1-2 towels more than enough. read more

I use this wash once a week I was happy when it first open and not bad It upset me week after week the right side brush has been down for weeks and i don't under stand why the employees start the day and don't check the vacuum hose are not working and you have to move to the next spot. read more

Great service and easy to use. Not too busy on early Friday afternoon. I recommend the $12 wash to get rid of dead bugs! read more

Great car wash !! Great prices . Super easy and convenient! Definitely needed ! I love that I can vacummn my own car read more

PrimeWash Express - Upland - Car Wash Near Me - Upland, California

Great wash absolutely love this place they are the best to go to when I am in the area!!!

We had a membership to another local car wash (handwash) business, but joined here instead. The value is better here. We can wash both our cars (unlimited) for the cost of one car from the prior location, and we don't have to tip someone. It is an express wash, gets most of the dirt off. Does the job. Our van usually has grime in the back window (we have a lip), so it is expected. There are two types of vacuum hoses, an air pressure dispenser, and a mat cleaner by the office. Convenient and local. Make your own caddy with glass cleaner, armor all, and towels. In and out in usually 10-15 mins with my kids helping and getting in on the action. read more

This place sucks complete balls. Express is right. So fast it does a complete crappy wash that tou have to go home and do it right. $12 for this crap? Have tour kid wash it for less. read more

PrimeWash Express - Upland - My $12 wash. What a waste. Fk this place! - Car Wash Near Me - Upland, California

Great place. Staff is super friendly. Very clean and a great value for the price. Get in quickly and plenty of stalls to finish detailing your car. Highly recommend this place! read more

PrimeWash Express - Upland - Soapy! - Car Wash Near Me - Upland, California

Recommend this car wash if your in the area. I'm here at least 2 times a week got to keep the cars clean.