Joanna was super helpful!! Great customer service walked me thru the menu and greeted me. Super attentive here and the machine wash was great!! They have it and I wouldn't go to any other express wash. read more

Prime Wash Express Car Wash truly delivers an exceptional experience. Their top-of-the-line soft-touch brushes are designed to protect your vehicle's paint while giving it a thorough clean, so you never have to worry about scratches. Every wash also includes FREE powerful suction vacuums that make it easy to remove dirt and debris from your interior. If you haven't tried the mat cleaner yet, you're missing out,- it saves a ton of time, works incredibly well, and the best part is...it's completely free. And may I add that they have a new vending machine for all your car care needs. Their monthly plans are absolutely worth it. They save you money, speed up your visits, and make the whole process even more convenient. On top of that, the staff is always friendly, helpful, and welcoming I highly recommend Prime Wash Express - easily a 10/10. Thank you Prime Wash! read more

See all

Overall I like Primewash for the convenience of a clean wash and the ability to vacuum your own car and have trash cans available to throw out your trash. They offer a value monthly membership that provides you with convenience and a clean car every day!! The membership comes with a small sticker on your windshield (your vehicle will be scanned) so each time you pull in, the arms will automatically come up, no hassle. After the wash, take advantage of the vacuums (they work well, great suctions). Overall clean and good customer service. read more

BEWARE!!!!!! Car wash chipped my brand new car!! I got my Tesla 2 months ago and I've been taking very good care of it since the beginning. Made the terrible mistake of taking it to this carwash and now my car has DEEP dents in the hood and on the side of my car. They do not want to take any responsibility and claiming their "cameras show the dent before the carwash" which is FALSE. I asked for evidence and they deny it. Not only terrible equipment but liars as well. Working this out with my lawyer and insurance. If you care about your car DO NOT GO TO THIS CARWASH or any carwash from this company!!!! They didn't even want to refund me the carwash purchase Lol what a joke! read more

See all

The offer for 50% OFF your first month on a recurring plan was not honored, even after talking to an employee in person and on-site.

I am a monthly member here and their facilty is always clean and the staff are always kind and helpful. Shout-out to Art for always greeting customers with a smile. read more

Love coming to this car wash!! A BIG thank you to Welner, Samuel, Daniella, and Isabelle and the team here that deliver great customer service!! read more

Valeria was great! Have been coming since they opened. I have had the membership and it's so convenient

This place definitely leaves your car looking new! Definitely enjoyed the service too , the staff were great and helpful (: read more

Great service ! Prime is the best quality customer service Danielle was very helpful read more

Valeria was very nice! Helped me with my transaction, and had a lovely conversation with her! Amazing customer service

Good but no free rags it's ok. Pomona is awesome, guys are great. Next to airport, Cali killa

Quality service! Fast convenient! Its open during construction! Sam was a great help!

This is my first time at this Express car wash. I usually go to the one on foothill in Upland. Which I've never had a problem at. Came here and was not happy ran my car AND ITS STILL DIRTY!!. Spoke to a gentleman and instead of telling me to run it through again, he was trying to upsell me a lifetime membership, excuse me, sir I just wanted my car cleaned for the amount of money that I paid. Definitely will not be back to this location .? read more

PrimeWash Express Ontario - Next time, just run my CAR BACK thru and give me what I PAID for ! - Car Wash Near Me - Ontario, California

I've been using this Car Wash for three years already and they have the great service ever

Good customer service, thank you Art! My go to car wash and vacuum spot quick and easy read more

PrimeWash Express Ontario - Good service today, thank you Art! My go to car wash spot - Car Wash Near Me - Ontario, California

Great customer service by Sam Welner. Just wanted to give a shout out! Love this Carwash

very quick & leaves the car very clean compared to other car wash. The customer service is okay, you don't if you get a nice person or rude. They need to smile more & make customers feel welcomed. we've always came here & will consintió, it's the best in town read more

Went to get my car wash & Valeria is real nice helped me out so much !! Will come again read more

PrimeWash Express Ontario - Car Wash Near Me - Ontario, California

Great customer service with professional staff pricing is good also. I will return and recommend this place to friends and family

This morning I went the Prime Car Wash Ontario Ca as I was waiting for them to open. I observed a young lady doing her morning rounds and doing her job very precise and accurate and responsibly as she's checking the Vacuums she grabs a ladder and tightens the end of the line to have the suction continue as it may have popped off .. You guys (Prime Car wash) should be proud to have an employee who goes by the name Nadia with such dedication and preciseness in her work Ethic.. I am a member of your monthly programs ... Thanks Again Nadia for your hard work at my local car wash.. read more

My favorite prime location! Everyone is so helpful. Shout out to Art for explaining everything with a smile!

Sam was very helpful and very knowledgeable about the benefits of being a member. I signed up and it was a great decision. Highly recommend because of price and customer service. read more

Amazing service as always! This is my Go-To spot, staff member Art was very kind and helpful

Due to a car on Friday evening the brush malfunction or some sort ??. Manager Eric was very dismissive didn't even take into consideration what happened to my vehicle I asked for someone else information he won't return messages . I would like someone to contact me other then Eric he was very sexes very rude . I am a customer and have been and I guess like the employees there I should be happy my whole bumper didn't get yanked off ! Forced me to give a star if up to me I'd give no star ! I'd like to get refunded I paid for the car wash that caused this and for another future wash please contact me read more

PrimeWash Express Ontario - Car Wash Near Me - Ontario, California

I went there for the first time instead of my usual drive thru car wash and I liked it alot. The equipment was upgraded and I like how the wash included the vacuum for 10 minutes. Crystal was helpful too when I had difficulty going thru the wash. I'll come back but I wish they had some type of early bird or late bird special. read more

Great car wash Ive had a membership for over a year. Super easy to use and everything works read more

It was my first time going through a car wash and art was very patient when it came to helping me get into the machine.

Came for a quick wash and it seemed packed but Art was quick in helping everyone. Didn't take long as I expected. Paid for signature wash which was great for my car. read more

I've been coming to prime wash since September last year and never disappoints! Valeria helped me today and she was very kind!

Love coming to this car wash! The premium is the way to go cause it includes car scent, and towel. Thanks Jesus for helping me out!

Prime Wash makes you believe when you request the 1 month car wash, they do not inform that this becomes a subscription of $28.99 monthly from which they take automatically from your debit card account. DO NOT USE PRIME WASH!! DISSATISFIED CUSTOMER, A. Vogelsang-Wolf read more

Arturo was so kind helping me with the mat cleaner machine! Overall great experience!

The staff at prime wash express Ontario are great, and you can get everything you need here to keep your car looking good. Thank you!

Brian was extremely helpful. Couldn't get my tesla on neutral and he explained I needed to make sure my seat belt was on in order for the car to go into neutral. Was very patient and explained how sensitive my car is. Thanks so much for your politeness and patience. Will definitely consider buying a membership because of service received today. read more

Don't go here the car wash scratched my car bad now the paint is pealing off NOT worth it

Good/typical value for the services available. Price starts at $7 for the basic car wash + free vacuum all the way to $24 at the time of this review. They have at least 30 car ports to vacuum/dry your car which is pretty good for the location they are in. The car ports are clean too. They have the usual vacuum suctions + air compressor to dry your car at each car port. They don't have a spot to hang your car mat so you can thoroughly vacuum your car mats outside your vehicle. Other than that, pretty good car wash experience read more

See all

Pretty good service. Left a long scratch on my left side but you can't expect to be scratch free with any touch wash.

The monthly is worth it, Danielle and Valeria were very good and helped me set it up. It's very easy and makes taking care of of my car easy

Got the wrong service and was stared at like I was not speaking English. Paid for premium plus, got an express. I tried to tell the tenant that was guiding me in that the sign said express when I paid for premium. He looked at me like he didn't know what was going on. There was another girl there I assumed she was training the kid. She didn't care what was going on. Came in on 7/16 at 6:08 pm car # 508. read more