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    Primo Pizza and Grill

    3.2 (28 reviews)
    InexpensiveItalian, Pizza
    Closed 10:30 am - 10:00 pm
    Updated 3 months ago

    Order Primo Pizza and Grill Takeout or Delivery

    Primo Pizza and Grill Photos

    Business Info

    PRIMO PIZZA AND GRILL ATMOSPHERE

    What's the vibe?
    Quiet
    Good for kids
    Good for groups

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    Chicken parm garlic knots sandwich Chicken parm vodka sauce garlic knots

    The garlic knot sandwiches are amazing!!!! I got the chicken parm and vodka sauce ones. So yum!!! Good service too :)

    Salad and slice combo
    Stephanie L.

    Well I'm going to put myself right in the middle of the rating scale for this place. 5 stars? No. 1 star? Also ridiculous. This is a solid pizza shop good for large, hearty slices, a few lunch deals (including a yelp check in deal - holla!) and quick casual setting. There are about six booths along the wall which could seat 4-6 people each depending on your size and squish-ability. I ordered the lunch special: small salad, slice and fountain drink for $5.75 though upgraded the slice to a specialty one. Grand total - $6.89 for a solid lunch. The salad was made of fresh romaine, sliced tomato, olives, roasted peppers, shredded mozz, pickles (pickles? weird) and dressing of choice. A-OK. The pizza I chose was breaded chicken, broccoli and a general tso's sauce dolloped on. Different, but very good. Crust was crispy and just thick and rich enough to appease my picky NY'er taste. Service was prompt and friendly enough. The counter guy wasn't super enthusiastic about serving pizza, but still smiled and was nice enough. If I ever am back in the area and want pizza or a quick and easy bite, count me in.

    Allie F.

    So this evening while I was at work and placed an order for delivery. Waited 45 minutes just to receive pizza fries WITH A FLY in my fries!!! This was my first time ever ordering anything from Primo Pizza & Grill on Emmaus Avenue. So I call back to inform them what I found in my food, and the manager is picking a fight with me insisting it's just basil.. Saying it's so easy to confuse the two... Like wtf.!!! The fact he tried to tell me that I am confusing it with basil is basically them calling me incompetent ... Very unprofessional!! Oh I let him have it! So it took them over an hour for them to fix this issue. They also did not give me utensils with my meal and when I called them and told them about the fly in my fries he said "oh we don't give out utensils unless a customer asks." like are you serious!?!? I HAVE NEVER EATEN TAKE OUT BEFORE WHERE THE PLACE DIDN'T GIVE YOU UTENSILS WITH YOUR FOOD!!! I work right where south 4th street & Emmaus Avenue meet, so it taking over an hour to fix this is completely ridiculous. I actually called back and asked them what is taking so long and the owner/manager began to scream and curse me out and he told me to "F*&$ OFF!" Once the delivery man came I told him what the manager/owner said and that it was very unprofessional & disrespectful to the customer. Once I got my food it was hard and cold. The manager/owner called me back on my cellphone and started saying this is not their fault, the cook checked it before the delivery man left with it, saying I had to do this. I said "how did I do this when I got it the fly was already melted into the cheese!" It isn't my fault you guys run a bad establishment and are not sanitary and do not pay better attention while preparing food FOR THE PUBLIC. I will also be posting a photo of this. So disgusted & disappointed. Never ordering food from this place again!!! Thank you for the terrible customer service Primo. This establishment deserves to be shut down. I advise anyone & everyone in the Lehigh Valley not to go here! I actually found their facebook page and posted a complaint about what happened after I got my 'fly fries' and they deleted it right away. What pansies.

    Chicken parm sub and a side of meatballs on the right!
    David B.

    I was in town for a bodybuilding competition and I wanted a chicken parm sub afterwards so I looked on yelp and found Primo's. I ordered over the phone one chicken parm sub and a side of meatballs with garlic bread. Upon arriving I was asked where I saw the menu and I said on yelp, and they said because they don't sell garlic bread with the side of meatballs but people always think they do for some reason. I apologized and they were extremely nice and said don't worry about it we are still making the garlic bread for you. I thought that was extremly nice of them. The food was great! Chicken parm sub wasn't too messy, the chicken was good, and there was just enough cheese. The meatballs were very good as well and the garlic bread was again, very good. I would highly recommend Primo's for anybody passing through who wants some good italian food!!

    Many tables to seat down. Also very clean as well

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    3 months ago

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    6 months ago

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    2 years ago

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    2 years ago

    Incredible grandma pizza, good garlic knots, mozz sticks were mid. The pizza was outstanding & will order again.

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Good food, great atmosphere, clean place and nice people. I usually stop by for there wings, pretty decent overall..

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    7 years ago

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    13 years ago

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    12 years ago

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    9 years ago

    Rude as people and dirty do not eat from here I called for delivery the fuck boy said they can't till 4:00 and hung up on me

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    12 years ago

    The food is great but the customer service sucks. Staff is rude and unfriendly. Always feels like you are a burden when you are in there.

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    9 years ago

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    11 years ago

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    10 years ago

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    14 years ago

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