I love this place. We have pizza nights once a week at work, and their pizza never disappoints. It's awesome. The fries and the sandwiches are fantastic as well. the owners are friendly, and accommodating, as are the other employees. I highly recommend Primo's. Not sure why anyone would give them less than 5 stars !!! read more

The most delicious pizza and garlic knots of all Pennsylvania,la pizza muy buena y la atencion de Los Que atienden son muy atento y respetuoso read more

In town for a lacrosse tournament and my son asked for pizza and we chose Primo's because of all the reviews and mannnn was it worth it. One of the best pizzas we have had and everyone there was so nice. Even the customers in there said "good choice best pizza in town". Highly recommend Primos. Everything on the menu looked great! read more

Incredible grandma pizza, good garlic knots, mozz sticks were mid. The pizza was outstanding & will order again.

The garlic knot sandwiches are amazing!!!! I got the chicken parm and vodka sauce ones. So yum!!! Good service too :) read more

Primo Pizza and Grill - Chicken parm garlic knots sandwich Chicken parm vodka sauce garlic knots - Italian Near Me - Allentown, Pennsylvania

I love this place! Their specialty pizza are very good! AND They added a new garlic knot sandwich to their menu and it is delicious!! The garlic knot its self is amazing then add chicken parm/vodak, and cheese-- so good! The staff is so friendly, and the food comes out hot and ready! read more

Order dinner from Primo on a chilly Saturday night. Delivery was fast and the delivery driver was friendly. The pizza is good. The crust is crispy, the pizza has the perfect amount of sauce vs cheese. The sauce is a bit sweet but not annoyingly sweet. I also ordered the Antipasti salad and garlic knots. The salad is a perfect example of a pizzeria salad, with plenty of meat on top and I loved the addition of the pickles. The garlic knots are well seasoned, very garlicky and there will be no vampires in our house tonight. All in all, I would return. read more

Well I'm going to put myself right in the middle of the rating scale for this place. 5 stars? No. 1 star? Also ridiculous. This is a solid pizza shop good for large, hearty slices, a few lunch deals (including a yelp check in deal - holla!) and quick casual setting. There are about six booths along the wall which could seat 4-6 people each depending on your size and squish-ability. I ordered the lunch special: small salad, slice and fountain drink for $5.75 though upgraded the slice to a specialty one. Grand total - $6.89 for a solid lunch. The salad was made of fresh romaine, sliced tomato, olives, roasted peppers, shredded mozz, pickles (pickles? weird) and dressing of choice. A-OK. The pizza I chose was breaded chicken, broccoli and a general tso's sauce dolloped on. Different, but very good. Crust was crispy and just thick and rich enough to appease my picky NY'er taste. Service was prompt and friendly enough. The counter guy wasn't super enthusiastic about serving pizza, but still smiled and was nice enough. If I ever am back in the area and want pizza or a quick and easy bite, count me in. read more

Primo Pizza and Grill - Salad and slice combo - Italian Near Me - Allentown, Pennsylvania

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Have ordered here many times. Food is always great. This past Tuesday night 4/27 was a little different experience. My wife went outside to get the order and the delivery man commented on her short height and said it was ok because she is well perportioned. My problem is when she comes back inside and says.."well that was creepy" and tells me the above story. I wanted food. Not to feel as tho my wife was sexually harassed. Unprofessional to say the least. read more

Got delivery simple pizza and wings and everything was sub par. Pizza was bland and wings looked like a TGIF frozen breaded wings. Don't bother looking here to be satisfied. read more

Favorite pizza place! Best garlic knots I've had. Owner is very friendly. Everyone is very nice. Every employee wearing their masks properly. Highly recommend! read more

Good food, great atmosphere, clean place and nice people. I usually stop by for there wings, pretty decent overall..

Good local place that delivers. We like their pizza, the perogies are done the way I like them (for take out I like them dry), and the on-line ordering and delivery is easy and efficient. Well done, Primo! read more

Used to go all the time 4 times a week sometimes 2-3 times a day for 5 years. Came back from Massachusetts to get my favorite pizza. Owner sold the company they kept name. I has definitely went down hill charge $18 for 4 slices and 2 sodas. Quality of the pizza was definitely compromised with new owners. Will be letting all the drivers that I know stopped there on their way through to no longer stop read more

Met the owner today. Good pizza horrible service. Never been treated so rude in my life. I ordered pizza's and paid ahead of time. When I came back to pick them up i went to The restroom(normal routine before I eat) as I was entering, the owner pulls up in his vehicle. He yells at me "the restroom is only for customers" the owner continued to follow me into the bathroom and stand at the door while I wash my hands. He continued to be confrontational. I advised him that I patronized his establishment in the past and will continue to do so, if he apologized. I was trying to be the bigger person and offer an opportunity for continued business, but he totally blew it. He didn't apoligize and used the F word. I will never visit this establishment again. And its a shame because the pizza is very good. read more

So this evening while I was at work and placed an order for delivery. Waited 45 minutes just to receive pizza fries WITH A FLY in my fries!!! This was my first time ever ordering anything from Primo Pizza & Grill on Emmaus Avenue. So I call back to inform them what I found in my food, and the manager is picking a fight with me insisting it's just basil.. Saying it's so easy to confuse the two... Like wtf.!!! The fact he tried to tell me that I am confusing it with basil is basically them calling me incompetent ... Very unprofessional!! Oh I let him have it! So it took them over an hour for them to fix this issue. They also did not give me utensils with my meal and when I called them and told them about the fly in my fries he said "oh we don't give out utensils unless a customer asks." like are you serious!?!? I HAVE NEVER EATEN TAKE OUT BEFORE WHERE THE PLACE DIDN'T GIVE YOU UTENSILS WITH YOUR FOOD!!! I work right where south 4th street & Emmaus Avenue meet, so it taking over an hour to fix this is completely ridiculous. I actually called back and asked them what is taking so long and the owner/manager began to scream and curse me out and he told me to "F*&$ OFF!" Once the delivery man came I told him what the manager/owner said and that it was very unprofessional & disrespectful to the customer. Once I got my food it was hard and cold. The manager/owner called me back on my cellphone and started saying this is not their fault, the cook checked it before the delivery man left with it, saying I had to do this. I said "how did I do this when I got it the fly was already melted into the cheese!" It isn't my fault you guys run a bad establishment and are not sanitary and do not pay better attention while preparing food FOR THE PUBLIC. I will also be posting a photo of this. So disgusted & disappointed. Never ordering food from this place again!!! Thank you for the terrible customer service Primo. This establishment deserves to be shut down. I advise anyone & everyone in the Lehigh Valley not to go here! I actually found their facebook page and posted a complaint about what happened after I got my 'fly fries' and they deleted it right away. What pansies. read more

Primo Pizza and Grill - Italian Near Me - Allentown, Pennsylvania

I was in town for a bodybuilding competition and I wanted a chicken parm sub afterwards so I looked on yelp and found Primo's. I ordered over the phone one chicken parm sub and a side of meatballs with garlic bread. Upon arriving I was asked where I saw the menu and I said on yelp, and they said because they don't sell garlic bread with the side of meatballs but people always think they do for some reason. I apologized and they were extremely nice and said don't worry about it we are still making the garlic bread for you. I thought that was extremly nice of them. The food was great! Chicken parm sub wasn't too messy, the chicken was good, and there was just enough cheese. The meatballs were very good as well and the garlic bread was again, very good. I would highly recommend Primo's for anybody passing through who wants some good italian food!! read more

Primo Pizza and Grill - Chicken parm sub and a side of meatballs on the right! - Italian Near Me - Allentown, Pennsylvania

Nice place. Owner was very nice. I got a veal parm sandwich. Didn't have to wait long. I did take out. No call in. Just stop in. The cheese pizza and garlic knots looked good. The sauce was very good on my sandwich. Not flooding but just right. Only thing that would have been nice AC or fans. It was some what warm during the summer heat. I will come back when I am in the area again to try the pizza read more

Primo Pizza and Grill - Many tables to seat down. Also very clean as well - Italian Near Me - Allentown, Pennsylvania

I had not been here for a couple of years and while decent before I was never compelled to write a review. Today I was there and they had just pulled a fresh plain pizza out of the oven for slices. It looked so good I had a slice for lunch. It may have been the best slice I have had in 10 years. It was like a slice you would get in Manhattan. Thin crust, with a slight crunch, very airy dough, delicious sauce and the perfect amount of high quality mozzarella. I noticed they have a new pizza chef so maybe that was it or maybe I just got very lucky. In any case I would stop again 100% read more

If I could give it 0 stars I would. Staff is completely unprofessional. They delivered my order missing item(s) and then when I called to let them know they made it seem like I was lying on multiple occasions by multiple staff members. Food was cold and fries were not cooked thoroughly. I was a regular customer before this but now they have completely lost my business. They did nothing to turn this experience around but offer a half baked apology (that was still denying any fault on their behalf) and bringing the missing item about another hour late. So disappointed. read more

My family has been coming here for years. So of course when I'm home for a visit I must stop in. Cheese steak is my go to meal. Perfect roll with a slight crispy crunch. At $5.50 for a medium steak, I feel almost like a thief. What a deal! My dad adores the gyros which run for the same price. We were surprised by the terrible review about the service. This afternoon we were pleasantly greeted by the owner who recognized my dad. They spoke for a while and then we enjoyed our lunch. Will be back in 6 months on my next visit home! read more

Rude as people and dirty do not eat from here I called for delivery the fuck boy said they can't till 4:00 and hung up on me

The food is great but the customer service sucks. Staff is rude and unfriendly. Always feels like you are a burden when you are in there.

I honestly think their pizza is better than any other location. We also like their new mediterranean dinners with clams, calamari and pasta with a great seafood flavored pasta sauce. Also Daner makes a great eggplant parmesan dinner. read more

The only reason I am rating 1 star is because the food is half decent (and I think I have to). The customer service though, I am absolutely appalled. I will never return to this place of business. First off, when I came in to pick up my takeout order, they never put it in - never even apologized, just started blaming their computer system. Such rude people there. Then, when the food was finally ready, I questioned the price and was blatantly yelled at. Yes, I admit, I rudely said under my breath "I am done with this place" but that was immediately followed with a stern "if you have something to say, say it to me - just say it" - I have never felt so belittled in my life. If you ask me - go to Mamma Mia down the street instead, that's where I will go from now on - good food and excellent customer service! read more

ROTTEN BLACK CHICKEN ! I'm 100% serious I placed an order for chicken wings took a big bite and got a mouth full of ROTTEN chicken immediately threw them in the garbage!. After tasting that my appetite was completely ruined (I felt extremely ill for the next couple of hours )the pizza pie that we ordered was old and had also been 're heated before its arrival to us , my husband couldn't even eat just one slice had to throw the pie out as well last where the pathetic looking grocery store bought mozzarella sticks cheap cheap cheap horrible after taste , All this coast us $27.99 too to top it off Id called to speak with the owner he was rude , short , and had no answers to my questions but lots of excuses for his very low quality food he never even apologised .Please stay away d o many other pizza shops out instead of paying for food Poisson! ! read more

I've ordered from this location on a few occasions and it has been average until tonight. I ordered online. When I was picking it up I had to remind them off one of the ingredients to add. Then I realized they had items on the sandwich that was not listed online or in their paper menu. I told them it would not be eaten that way and they got combative. They scrapped the lettuce and tomato off (after I told them it would not be eaten other than if plain). They continued to tell me that it was my fault. I took the poorly made sandwich home to find out there was mayo dumped all over it. I called back to get the sandwich remade (as I cannot eat mayo), but because "it was my fault for ordering it wrong", they would be unable to replace it because the manager/owner would be mad. They said the only way they will make a new one is if I pay again. I asked to speak to a manager and was refused. Handled extremely poorly. I want a refund for that item (whick apparently will not happen) and will not recommend this place to anyone based on this experience. Even if the food was good, poor customer service like this would warrant a pass. read more

Primo Pizza and Grill - a sandwich wrapped in tin foil - Italian Near Me - Allentown, Pennsylvania

I like the food here BUT if they tell you 25 mins it'll be at least 35-40 mins. Everytime we've ordered from here we've showed up a min or two before it was supposed to be done, and they haven't started it yet. Again, the foods good but the wait really sucks. read more