this is the worst place that I ever deal with in my life. You wait a week to get your tires just to find out they sent you the wrong size and then when you go to send them back it's a big hassle they sent me two tires wrapped up as one with one sticker. I was on the phone representative. He sent me the sticker told me to put one on the tire and make sure it was wrapped I never unwrapped the package when I got it from the tire place and now they're telling me I had to put a sticker on each tire so now I have to wait a full week so they can get it back before they send me new ones and to say that somebody on that line did not say oh he only sent back one is ridiculous. They you two wrapped up as one with one pack of label. Will never deal with them again. read more

Great shop, we had a nail in our tire while working and they were able to quickly patch it where we had practically no down time. Would highly recommend. I believe it was around 20-25 for the tire repair which is the typical value. read more

I rented a Uhaul moving van from this place. The man who was working was super nice and friendly and got me on the road quickly. Usually I prepare myself for a bad experience renting a truck or renting a car. I just feel like it usually sucks. But not this place. The office is really nice, too. Clearly a nice place that values people. Returning the van was just as easy. Took a few seconds, and like 3 minutes later I was emailed my full receipt. Awesome experience and I'll come here whenever I need to rent a uhaul. And probably if I have a flat or something. Thanks! read more

Customer service sucks, they have no customer service. I was on hold for 1 1/2 hrs this morning because they sent me the wrong shipping address. I will never do business with them again. Wish I had seen real reviews before ordering. Was told tires were coming for NC, found out this morning was coming from Calf., and that said email this morning said only 3 tires were being shipped. read more

One morning I wake up and have a flat tire. This business was right around the corner so I headed over to get it fixed. Sure enough, there was a nail in the tire that was patchable. I have attached photos of the owner working on my rear passenger tire. He patched it up and I headed on my way. Fast forward a day later and I started to notice a rumbling sound but didn't think much of it. That day I flew out of town for a week and today I am back. The sound was still there and my boyfriend said that I needed to go to a tire shop ASAP. So I went to a tire shop near his house. The representative at the new tire shop looked at me in shock! It turns out, that the man who repaired my flat only put ONE of my lugnuts back on my rear passenger tire. He said my tire could have flew off and caused a bad accident. I am extremely hurt that someone would do this to me. I am a nurse and I care for smallest/youngest patients in the hospital yet someone was nasty enough to risk my life for a few lugnuts. I am reporting this to the BBB read more

I had the BEST experience with this shop. My tire pressure light came on while I was running errands, and I finally saw there was a screw in the back left tire. I looked up the closest tire shop nearby, and stopped into one only a block away from home. The guys working in there were ridiculously nice, plugged the tire for a really good price, and had me out in EIGHTEEN MINUTES. I was shocked in the best way! They also have a yellow pet bird that stands behind the desk and just watches, which is kinda fun. read more

I ordered four tires online. I received three tires. They were dropped off by FedEx and I took pictures when they were dropped off. Priority says they mailed four tires and refused to replace the missing tire. I had to go through my credit card company to get my money back so I could buy four more tires. They have terrible customer service Representatives. Unexpected me to eat the cost of the tire. read more

Ordered 4 tires Wednesday from Priority Tire. I received an email Wednesday saying "Order Received." Thursday I received an email stating "THE STATUS OF ORDER #xxxxxx IS NOW REFUNDED!" No one called me with a reason or explanation. I emailed them last night and they responded today with an email saying it was a security issue with my credit card. How about just calling me to see what the problem is instead of just cancelling my order when I am expecting a delivery for the weekend. I ordered $2,000 from them last year for tires for my motorhome and there was no issue. Their email today said to reorder using my PayPal account. Fat chance of that happening! They have lost my business forever. I originally tried to order from a person at Priority Tire but he told me I had to order them online. I was in Scraton PA and wanted to pick them up at the warehouse on Wednesday but the rep said they had to be shipped due to COVID. They are really not customer friendly. The main Covid scare was over a year ago when there were many unknown facts about it, but today businesses know how to safely work around it. Priorty Tire obviously does NOT make customer service a priority! I ordered the 4 tires today from TIRE RACK.com and saved $11 per tire. I will never purchase again from Priority Tire due to their AWFUL CUSTOMER SERVICE. read more

Priority Tires and Service - Tires Near Me - Chicago, Illinois

I came here to rent a Uhaul trailer and the service was fast and friendly. They made the whole thing very easy, the woman I talked to on the phone answered all my questions quickly. I've had experiences at Uhaul locations that were a hellish nightmare but this was a breeze! read more

I've been having ongoing issues with my Lexus tire and have tried many different tire shops recently. I paid a visit to Priority, and was EXTREMELY happy with the service. Lenny, one of the owners helped, and I always appreciate when owners are hands on with customers. Below are the details... -Prompt service. Was in and out within 20 minutes. -Extremely consultative- Lenny thoroughly explained what the issue was with my tire, and pointed out additional issues I might have in the future with other tires. -Gave me multiple quotes on tires with recommendations -VERY fair prices I will definitely be going to Priority for all my tire needs, and I advise you to do the same. Doesn't get more convenient and better than this place. read more

I will never go ANYWHERE else for car problems. I love this shop, and the owner, Johnny, so much, that I would recommend people drive across the city to get service here. Prices are out of this world compared to bigger names and dealerships - you cannot beat it here. They did stellar work replacing my front brake pads, rotors and wheel bearings at an amazing price - ordered the parts on the spot for me and did it all immediately. I sat in their front room and talked to Johnny for hours, along with their other people in and out, and they even bought me lunch and we ate together. Yes, that really happened! They are so nice to their customers, so much better than some crap dealerships I have dealt with. Johnny's brother owns the All Day Tire Service shop in Wicker Park on Division & Wolcott, another great place but they only really do tire replacement stuff to my knowledge. So they referred me to this place and boy am I happy they did. read more

This Tire Shop is one of the best. One of my drivers caught a flat stopped there was in and out within 15 minutes Great prices great service. read more

U-Haul renters beware! They purposefully filled out the paperwork on my rental to "hide" 40 miles that they couldn't account for. My guess is that they rented the truck locally and tried to pass along the extra 40 miles to me, while pocketing the money for a local rental. My advice, check all of the documentation before you drive away. I did not because they made me 3 hours behind on my rental ("they had to repair the brakes"). You have been warned! read more

When my wife told me that her steering wheel was ratting, I thought that her tires just needed to be balanced--turns one of the wheels was actually loose. They didn't charge me anything. You have to appreciate good, honest service!! read more

Stay away Do Not Buy ! Purchased 4 tires from them online, Delivery was fine but 1 of the 4 tires had a date that was 4 1/2 years old. E- mailed them to complain -No response. Called several times automated message puts you on hold forever. Lousy customer service. Will not ever buy again! read more

I only received 3 out of 4 tires because of their bad shipping process. They bundle 2 tires together with cheap plastic straps when I receive the 3 tired one strap was still there on the set of 2 tires, they only put labels on one tire in each bundle so if they get seperated to way to track it has been 2 weeks no refund or replacement read more

Came here after a few shops told me they couldn't help change my motorcycle tire. I had the wheel off of the bike and figured that was half the battle. Finally I walked into priority and they changed the tire for me in 15 minutes and for only $10. Very nice people, with great service. Can't imagine going anywhere else for tire needs from now on - including for my car. read more

I just purchased 4 new tires here for my 2013 Ford Explorer. Everything from customer service to price, and handling of my vehicle was a 5 star experience. This will definitely be my new go-to car service shop! They do oil changes, alignments, and more. And you can even rent U-Hauls here as well. read more

Awesome Service! Johnny made a way out no way! He is the best at Tires! Fixed a whole on the side. Was told impossible now I can enjoy the holiday until my new tire arrives. read more

Priority Tires and Service - Tires Near Me - Chicago, Illinois

AMAZING CUSTOMER SERVICE! NICEST OWNER EVER!!! I reserved a 15' uhaul truck for my move this morning but Uhaul messed up my reservation somehow and I was told there were no 15' trucks available in the Chicago area until 6pm. This was a huge issue because I was moving out of state and had movers booked for noon. This specific location had a 10' truck available and the owner, Johnny, overheard me crying to my boyfriend about how all my stuff would never fit and that my movers were at my place waiting. He offered us a trailer he had that we could hitch on the back of the small truck to allow for more cargo which ended up working perfectly. He even went above and beyond and offered to personally pick up the trailer from us in Indiana so we didn't have to drive it back!! I am so thankful to him, He made my terrible day so much better! I will definitely getting my car serviced here in the future and will be recommending this place to all of our Chicago friends! read more

Rented a Uhaul from this facility. Johnny met us an HOUR before the store actually opened to get our rental out so I could meet the movers. Excellent customer service read more

The staff here is phenomenal. I rented a u-haul from them and they went out of their way to make sure I was taken care of. I would highly recommend doing any business with them in the future. read more

Took my car in Saturday morning with a bolt stuck in the back tire. Johnny Nieves repaired with a patch (didn't try to sell me a new tire) and also checked air in all other tires ... all in 20 minutes and for only $20. Call if you have a flat in the city and they will either help or send someone close to you. Just the best. read more

My car broke down hauling a trailer back from out of state. We had to tow the uhaul back to our house, nearby this shop, and these guys were kind enough to come pick it up, no charge. Fantastic and unexpected accommodation, and friendly to boot. Thank you! read more

We rented a U-Haul trailer here last week and had an excellent experience!! We were greeted with smiles after trudging through terrible Chicago traffic. Getting the contract set was fast and easy. Johnny helped to connect the trailer to our truck and then Johnny and Lenny helped move all the belongings from the bed of our truck to the trailer!!! No need to ask....they simply stepped up to the plate to help us in the high heat and humidity! And they refused to take any money when my husband tried to tip them. Great service. Great people. Thank you for setting such a wonderful tone to our move! I highly recommend this business. :) read more