Had a really great experience yesterday when I got gel x done! I really appreciated that the salon…read morewas clean, relaxing, and great service. I will definitely be back!

My appointments always start on time. The service is great and the mood is relaxing. Angel does my…read morenails and Rachel does my friends nails. There is ample parking and a cute coffee shop next door.

We are Baby Boomers. The nail technician was very considerate of my husband. Had to convince him to…read moreget the in house technician who came to our house. He loved getting a manicure and pedicure. (First time having this done) he was smiling throughout the whole process. Now he can understand why I love to get my nails done A great in house experience

I just talked to the owner. It seems they do a good job…read more Yet I didn't book the nail service because it was $160. Eurh gel nails and pedicure Anyway probably they do a good job It's mobile.

Great job! Great service! Got us right in and did a great job! Jessie was super sweet!read more

On the hunt for the best pedicure in the Smyrna area, this place isn't it. Great customer service,…read morebut the Gel polish on my toes looks horrible; the entire nail isn't even covered. These were done less than 24 hrs ago and look 3 weeks old.

I don't like leaving bad reviews and this isn't "bad" but we have decided not to return here. I…read morecame on my birthday as a first time client with my hubby. We both got fantastic pedicures so we came back for a second visit. I made an appointment both times as I am very impatient and don't like waiting. My husband was started on right away but I sat a while. I thought the lady doing his feet was going to do mine but a young man came up and said he was there to "get me started" he took off my polish then another customer came in and he told me he had to take her because she had an appointment??? I had one too! I had TWO appointments my husbands pedi was completed and I'm still sitting there now just soaking in water. I was told my tech had to get medicine and would be there in 5 mins after 15 min Joy took over and did my toes. She knicked my toe and that is always a fear for me when in a nail salon I am a pro cosmetologist and sterilizing is so important. Luckily it was minor. I really expected some sort of compensation for my inconvenience (I wasn't started on for over an hour after my appointment time). Even a small offer of 5% off next time etc but I only got multiple apologies and my pedi came to a whopping $48 because I got gel polish. Maybe if they wouldn't have charged me for the gel I would've been happy but again full price I paid plus a tip so we have decided to go elsewhere and I am sad about it because I carefully chose this place based on other reviews and they were friendly with decent pedicures so I am once again looking for an ideal nail salon and unfortunately because of my experience I could not recommend this nail salon

Joy Nails has terrible service, very bad customer service 1/10 service don't recommendread more

Amazing service in clean salon. The Deluxe Pedi is a must! It includes scrub, aloe gel and…read moremassage! Don't forget to enjoy a warm neck pillow. Extremely pleasant team of service providers.

As I walked in the establishment, you are welcomed by a young lady. Before going to the back you…read moreare instructed to pick your flavor of scrub. I chose the lemon scent. They have a waiting room where u can sit and there is also complimentary tea, juice, water, and wine. I chose the glass of wine of course, lol. (It was a long week). The lady did a great job on my feet. The only problem I had was the polish turning within a day of Me leaving out of town. I should have gone back, but I didnt have time since I was headed out of town. Other than that, everything else was a wonderful experience.

so I've spotted this place for awhile. Every time I come to Cumberland mall but just never had a…read morechance to actually stop in. Well today I had time! And I am so glad that I had the time from walking in, I was immediately greeted with a smile from multiple people inside the salon. I requested a pedicure with acrylic overlay on my two big toes. When I got to the pedicure chair immediately noticed a complete difference in their massage chairs, they are wider and more comfortable than previous places I have gone to. I was offered a complementary drink. They have soda and water, complementary and wine if your service is over $60. It was a little too early for me for wine so I just opted on water, but I do appreciate them offering something. There is a full bar set up which was really nice so if they were to ever do you know a little mocktails or cocktail that would be even better but you know the overall aesthetic of it was really really nice very classy not overwhelming at all not giving like a club vibe. I was handed the pedicure menu and I decided on their spring offering which was a mint CBD pedicure and it was exactly what I needed. My muscles have been so so sore from working out and this pedicure was exactly what I needed. I'm leaving feeling so much better than when I came in. And the massage that she gave OMG I almost fell asleep. The pedicure starting out is $65 and it is for 55 minutes but it felt a little longer but that's just because it was so good. Of course I had extra add-ons the gel polish and acrylic two toes so my service came out to $98 and I will say it was $98 well spent the atmosphere was quiet very little noise. It was early. I came in at 11 AM but overall even with people moving around, it was still very minimal noise and a relaxing experience. I think her name tag said Nina if I can remember correctly but she let me know they've been open for 8 months. I definitely plan on coming back because 10 out of 10 I will recommend. I also plan to get my nails done in the future. My nails were already done. I just came for the pedicure, but if their service for Nails is anything like the pedicure, they will have a forever client in me.

I've been to this location three times now, and each visit has been a great experience!…read more The first time, I just went to try them out and got my eyebrows arched loved it. The second time, I brought my sister for her first visit, and we both got our brows done. She loved hers too! Both times, Kim did our eyebrows. She's super sweet, makes sure you're comfortable, and is so precise. She follows your natural arch perfectly, and the result is always clean and flawless. The third time I went, I treated myself to a gel pedicure and manicure using my natural nails. I'm not one for acrylics anyone who knows me knows I'd probably end up breaking one and being in pain for days so I stick to my own nails. I chose two DND colors: Amethyst #021 and Le Lilla 167 (glitter). The whole experience was relaxing, and Kim made sure I was comfortable the entire time. I really appreciate how clean the establishment is and the calm, welcoming vibe overall. If you're looking for great service and a quality experience, I definitely recommend checking this place out!

I continue to try and give this business my service and I am always disappointed. The quality of…read moreservice is not good. My feet should not look the same after a pedicure as when I walked in. NO

Came here on a Monday with no appointment and got taken in right away for my pedicure…read more I told the lady that the massage portion is the most important aspect of the pedicure for me, she smiled and nodded her understanding. She was very fast and efficient. My pedicure took less than 30 min but with less than 1 min of massage :( The result was decent but again, I want a spa like experience, not a marathon.

This is absolutely, positively one of my favorite nail shops. But it's hard to say why…read more They won't have you pick from a stocked fridge of tiny beverages upon your arrival. The decor looks cozy but humble. It can be a little dim in places, and the ventilation could use a little work because the polish smell gets strong after awhile. So I haven't sold you yet, have I? I know. I'm getting there. These women who work here are just so efficient and dependable. They do their work fastidiously and apologize quickly for even the slightest thing, like when there were only two of them working and their main line rang. The ahjumma taking care of me glanced up at me worriedly and held out her hands. "So sorry," she said, while rushing to get the phone. And then apologized again when she returned. It took no longer than a few moments, and it didn't hurt my experience at all. But it was earnest - like she knew this wasn't the fanciest shop you could come to, but she wants to make sure you have as good a time as you can. And speaking of a good time, if you end up getting a pedicure, get the Callus Eliminator. I know. The name of this pedicure menu item sounds more like a 90s Arnold Swartei...Swarthf...you know who. It sounds like one of his films instead of a nice spa experience. But after walking about all summer in sandals, my feet take a pretty brutal beating. And after these women are done, these tootsies get as soft as babies. And the exfoliant leg and feet massage? Brings ASMR shivers for me every dang time. They're incredibly detail oriented, and I've never had a bad nail job, even with colors that don't take kindly to weird brush swoops. But these women lean closely over my feet and you can tell how hard they're working to make it look just right. I've never had a bad job. But if I did, I'm sure they'd do a fine job apologizing.

I have been to this establishment before and left a great review. Unidentified today I can't do…read morethat becIse the service was awful. Went to get a pedicure finally after over a year and doing them myself. I wanted this pedicure so bad and instead of getting the service I deserved, I got service that WAS RUSHED and lacked effort in all things spa. A pedicure should be relaxing and the representative should be taking there time. Of course not slow but not rushed. The rep I had did not cut my cuticles right leaving left overs, rubbed each leg 3 times, not massaged at all with the scrub and lotion, put a too hot towel on my leg (I told her it was too hot to which she ignored), then went to polish. (7 mins at this point) I stopped her to ask her could she cut the rest of my cuticles and her reply was, "Wait I will get to it after." (As she bilegins to polish.) I asked why do I need to wait. She continued answering in a rude disrespectful tone. I decided that since this representative was having a hard time prpviding me the service I deserved she could stop. I told her I did not want a rushed pedicure. She interrupted me while I spoke to her to tell her my requests so I paid and left. I will NOT bring my friends back or recommend a place that should be peaceful, that will not provide the best service. Especially if we paid our hard earned money. I really like my other experiences but just because you have things on your mind or having a bad day does not mean bad service is acceptable. Its not! I dont want it.

Welcoming place, homey. Looks like it's family run, with a little kid running around while mom is…read moreworking. They have massage pedicure chairs and bottles of water upon request. My tech did a good job. I had a deluxe pedi, $44 plus tip. Only opi brand for non gel version. Will return for sure.

Always great to go here. Wonderful Team - feels like family…read more Tia is my favorite but I know everyone is wonderful. Thank you Ladies!!

Yes, great service. Everything like I asked to be done. To the point. My nails were done exactly…read morelike the picture I showed him.

This was great and so easy. I was a walk-in, wanted Gel X and a pedicure they took me right away…read more The salon was nice, quiet and good music. I'm satisfied. I'm also glad they didn't pull out the cheese grater looking tool or chop up my cuticles. The only reason I gave 4 stars is because, she pulled off one of the nails because it didn't fit to her liking, and while I'm glad she wanted to make sure the outcome looked how she wanted, I am nervous that my nail might be damaged once this comes off. It was quite a tug and the nail bed didn't look great to me after. I'm nervous in general because of the filing. I don't typically get my nails done because they usually peel, no matter what method we use to soak them off.. but I'll wait and give it a fair shot to see how my nails respond after this set. I'd come back.