I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

I wanted to leave a fair and honest review of my experience because there were definitely things I…read morereally appreciated, but unfortunately there were also several things that left me disappointed after receiving the vehicle. First, I do want to acknowledge my sales representative. He was very nice, kind, generous, honest, and provided me with great customer service throughout the purchasing process. I genuinely appreciated how I was treated by him, and I don't want the concerns I have with the vehicle or my overall experience to take away from the positive experience I had with him personally. One thing I was a little disappointed about was not receiving physical printed copies of all of my purchase documents. I was told that everything was provided to me electronically, which I understand, but I personally would have preferred to have physical copies as well. With a previous vehicle purchase, I was given a complete printed packet of everything I signed, so I assumed I would receive something similar this time. It's not necessarily a major issue, but it was something I would have appreciated having when leaving the dealership. I was also told that the vehicle was going to be detailed before it was delivered to me. Once I received it and was able to look at it more closely, it honestly did not seem like it had been properly detailed. There was residue left on the windows from whatever product had been used to wipe them down, the interior was noticeably dusty, and there were food crumbs left on the seats. Considering I was specifically told it would be detailed, I expected it to be delivered much cleaner than it was. Another thing that disappointed me is that the vehicle remained with the dealership after I purchased it because it needed to be taken to an Acura dealership for a recall. I completely understand that it was being taken there specifically for the recall and that the recall service itself had nothing to do with the other issues I've noticed. However, the dealership had possession of the vehicle the day I purchased it and into the following day before it was delivered to me. Because they had the vehicle during that time, I feel there was enough opportunity to give it a final inspection and make sure it was clean and in good condition before delivering it to me. After finally receiving the vehicle and having it for only a couple of days, I started noticing additional issues. The wireless charging pad powers on but does not actually charge a phone, even after testing it with more than one compatible iPhone. The steering wheel is significantly faded/worn, tire valve-stem caps were missing, the two front tires appear significantly worn, and I also noticed concerning wear on the rear brakes/rotors. I completely understand that I purchased a used vehicle and that it was sold as-is. I never expected a used vehicle to be perfect or in brand-new condition. At the same time, when purchasing and financing a vehicle through a dealership, I still expected the vehicle to be reasonably inspected and for noticeable issues--especially potential safety-related concerns involving the tires and brakes--to either be addressed or communicated to me. I also expected it to be properly cleaned and detailed since I was specifically told that would be done. At this point, I honestly don't have the desire to go back and forth with the dealership over every individual issue. I would rather share my experience so future buyers know to thoroughly inspect the vehicle themselves, test all of its features, and look closely at the tires and brakes before completing their purchase and driving off the lot. With all of that being said, I do want to make it clear that this is simply my personal experience. I do think the dealership has a nice selection of vehicles, and despite the issues I experienced, I would still recommend giving them a chance. My experience with my sales representative was genuinely positive, and I appreciated the customer service I received from him. I just strongly recommend that anyone purchasing a vehicle take the time to inspect everything thoroughly before finalizing the purchase. Overall, I am happy with the vehicle itself and hope to enjoy it for a long time. I just wish some of these things had been caught, addressed, or communicated to me before the vehicle was delivered.

Avoid at all costs. So many other dealerships you can go to that are trustworthy and with genuine…read moresellers. All these people do is scam you and sell you crappy cars. We were sold a car with AC not working and they didn't disclose that with us at all. During the driving trial he kept messing with it pretending to adjust it knowing it wasn't functioning. There was another car part we had to replace they didn't tell us about. They don't disclose everything they should and they have so many undisclosed fees. I truly don't understand how they're still open.

Whatever you do... CHOOSE ANOTHER DEALERSHIP!! Run for the hills! One of the worst experiences of…read moremy life. Very deceitful, unprofessional, and unorganized. Sure they'll finance you.. but it's not worth it in the least. A cautious hit or miss. I purchased a 2018 Acura TLX in 2023--they stated there was no past damage or issues. During the test run the car wouldn't even start!! They panicked and whipped out the ol' battery charger and told me to go inside to discuss financing while they worked on the car (first red flag). Discussed financing and went back out to see the vehicle, they continued with the battery charger since it was still having issues (second red flag).. why display or attempt to sell a car that won't even start? Eventually they claimed they "replaced" the battery (found out they didn't). Made it home, & a WEEK later.. the ENGINE FAILED!! I went through hell with the financing company as I still had to make payments despite the car being out of commission for FOUR MONTHS!! It was covered under warranty, however, the auto shop claimed the engine had shards of metal & attempted to point the finger at me although I only had the car for a week. A loaner vehicle was also promised--but I was given the runaround & eventually lied to about accommodations during that difficult time. All in all, their methods were unprofessional, haphazard & performed bare minimum to resolve issues only enough to cover themselves. I read bad reviews beforehand but thought "what are the chances of it happening to me" & low & behold.. it happened. Please be cautious & very thorough before committing to this dealership. Too bad I couldn't leave 0 stars. I would have sued if I had the time, opportunity, & lived closer

Even though we ended up not buying a car there (we decided to purchase a new car), we appreciated…read morethe no pressure and honest approach offered by their sales representative. I'm so used to having a "manager" come out with high pressure "got to buy it now before someone else gets." Not the case here. We were actually ready to buy but their appraiser for our used vehicle wasn't available. So they held the vehicle for 4 days, nothing to sign and no obligation. This was a big plus for me. Nothing negative about the experience. Had our vehicle been appraised we almost certainly would have driven away with the car we chose. Given our experience there I recommend this business.

We had a good experience with John. Very kind, thorough and helpful. A++…read more We sold our 2012 Honda Accord.

I cannot say enough good things about Lukas at Hertz Inglewood! Our family has purchased four cars…read morefrom Hertz, but this experience was unique because I was in Denver and had to do the whole deal over the phone. Lukas was absolutely amazing to work with. He went the extra mile to take care of us, all without a single bit of sales pressure. Thank you so much, Lukas, for your help and for making this such a wonderful experience. If you're looking for a certified car that feels brand new, do yourself a favor: visit Hertz Inglewood and ask for Lukas!

We went to Hertz Car Sales Inglewood ready to purchase a 2025 Toyota RAV4 Hybrid. We had already…read moretest-driven the vehicle, selected the unit we wanted, and had pre-approved financing through Nordstrom Federal Credit Union at 4.87% APR for 36 months. We were then told by the sales staff that Hertz "does not work with" our credit union and that we would be required to use Hertz financing instead. We were told we could refinance later -- which would mean paying additional interest and fees that we had already avoided by securing our own financing. When we contacted Hertz Car Sales corporate through Facebook to confirm whether outside credit unions are allowed, we received a vague response saying our credit union "doesn't qualify," without any clear explanation of why or what criteria were used. This directly conflicts with what our credit union told us and mirrors what many other reviewers here have reported -- customers being pressured into dealer financing even when they already have funding in place. We were not asking for a discount, special pricing, or anything unusual -- only to use our own lender, which is standard practice at most dealerships. Refusing to accept outside financing effectively forces buyers into higher-cost loans and removes real choice from the transaction. We were ready to buy this car but ultimately walked away because we were not willing to take on unnecessary interest and fees just to complete the sale. We hope Hertz Car Sales corporate will review how they handle outside financing and credit unions, because this experience did not match the transparent, no-hassle process that Hertz advertises. Please put on your website in plan site that you limit outside financing

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

We had such an awesome time getting a pre owned car through Sara and Mike. They were fast to…read morerespond and even came in during vacation time to sell us a Subaru Forester. The process was smooth and Mike answered every question we had. Highly recommend!

I had DJ along with Ryan sell a truck right from underneath me while I was waiting for them to…read morewrite and complete my purchase. They claim it first come first serve I told them that I had it started the initial process the late afternoon before. And in the morning, I got financing through the link that they sent me and I was 100% ready to I only wanted to ask them a couple particular questions. One of them would've been all of the perhaps secret add-on prices. As well as getting some actual information about things that would apply directly to that vehicle very simple stuff overall So at 11:30 AM, I was completely ready with financing ready to go and they just never called back and they later at the day I had to call them and they said that they already sold it right from underneath me I had hours into this because it was going to be used and rotated into our service vehicle vehicles They were so wildly unprofessional that today. I feel absolutely skipped a big mistake. There replies on the phone were so scripted and so much resembled car sales from the 80s in such a used car negative manner The whole experience was so disgusting. I don't recommend this and just cause something is all shiny does not mean it doesn't have issues underneath. I'd be very careful. There's a reason why people don't want to answer certain questions. And there's also amazingly scripted and good answers for those questions which you never get the correct information on.

This place unfortunately sucks. Nobody knows what they're doing. I'm currently trying to buy a car…read morefrom them, the AutoChek summary shows frame damage, and one of the salesman said it was due to the suspension upgrade. Yeah, right. I tried to speak with a manager and after 10 mins on hold was told he's busy. Overall, I communicated with 4 people (one AI bot) and left with ZERO new information and a guy named Param & DJ lying to me about the damage on a vehicle telling me it was "nothing to worry about." Astonishing how bad they are at making a sale. I was ready to buy but they can't seem to find their *** from a hole in the wall.

BEE and finance good customer service help me out with finding a suitable payment for me all around…read more5 stars

Mr Bee in finance was able to get me what i wanted!!,Easy and fast!! i would recommend this to all…read moremy friends and family.

I am writing to share a positive experience regarding a recent vehicle transaction I completed with…read moreDeluxe Motors Sac Inc., located at 1450 Sproule Ave, Sacramento, CA 95811. I recently purchased a Nissan titan that I found online. I am incredibly happy with the service provided by this dealership. Specifically, I would like to commend Mike, who was exceptionally friendly and made the entire purchasing process seamless. To my surprise, he even delivered the truck directly to my home at no additional charge. I highly recommend Deluxe Motors Sac Inc. to other buyers. I look forward to referring others to them and plan to continue doing business with them in the future. Best

Contacted Delux Motors this month (June 2019)…read more Requested total out the door price with tax and license. Stated email only. Simple right? Instead, Eryck the customer service rep helping me out, didn't answer my question. Wanted to hard sale over the phone, and called me a joke? Not professional, weak service. Strong pass.

I went in last Saturday to buy my very first new car I took my uncle to help me purchase it but I…read morehonestly think if I would've walked in alone I would've been fine Juan took care of us and he was very friendly and helpful during the process everyone is there is very friendly I went back on Monday for some last touch ups for my jeep and Ryan took care of me it was very fast and again everyone treated me very nice it feels like if they are your friends I will definitely go back to this dealership for any service my jeep needs in the future. And i will most definitely send my friends over to buy their cars with Juan and Ryan thanks guys for everything (:

Buyer beware! Bought a semi-lemon here. My new used car from LAX Chrysler Dodge Jeep Ram (LAXCDJR),…read morestarted needing semi-major repairs after three months. Then it needed repairs again a number of months down the line. The repair cost amounted to around ~7K within only a year later of purchasing it from LAXCDJR. Christian is a nice salesman with friendly and smooth customer service. He did give me discount from their original price as listed on the Internet. But I was horrified that the car didn't last for me that long after buying it. It's a reputable Honda Civic (11 yrs old) that was supposedly well-maintained and went thru health checks with LAXCDJR auto service as guaranteed periodically. Needless to say, I was disappointed with this experience at this used car dealership. Because of the repairs needed on it... I was expected to pay double my original price which could have been a new car price range. Might have some good cars though. But make sure you check it out first with a mechanic after purchasing.

As my first time experiencing La City Cars i had a great one since i walked in Alen handle my car…read moretrade in fast and simple left with a better car definitely recommend to come check it out. Alen definitely helps get the car you like !.

Really solid way to buy a car. Our salesman Dan went through the inventory and found one that fit…read moreboth our budget and what we needed. The whole process was fast and easy but still thorough and transparent. The team even stayed late to get everything done so we could drive off.