James came out today and serviced my home. Usually I don't waste my time with posting something non foos related. However James customer service and attention to detail was out of this world. Very knowledgeable of everything I had questions for and for stuff I was even not aware of. Company is great and James is amazing hope they keep him there for a long time. It's rare to get such great customer service. read more

Pro Active Pest Control - James From Pro Active Pest control - Pest Control Near Me

We have had Pro Active service for over a year and I would definitely recommend them to anyone who has pest problems. They are very professional and courteous. Always ask before they spray and when they leave any questions or concerns. I am recommending them to our rental company for the next renters. read more

It is a great experience with Pro-Active. My house has rodent problem in attic and I called the company, Devin walked me through in details on the phone to explain optional solutions, procedures and costs, as well as gave me recommendation based on my scenario. Technician Steven came on time to perform the service and did a fantastic job. He was very patient to listen to my concerns then answered my questions with his knowledge and experience. They followed up with feedback promptly too. Their professional service truly deserves top rating in the field. Thank you and I will recommend to others! read more

I spoke with a rep on the phone named Mercedes & she was absolutely amazing! I am creeped out with the whole "pest thing" and she was above and beyond comforting with her assurance of treatment. I really appreciated her friendly demeanor. My service tech Solomo always provides the service to match. What a great team read more

Extremely efficient and knowledgeable in assessing and resolving the issue, with repairs completed all on the same day. I highly recommend their services and will definitely make them my go-to for future needs. read more

We have been using Pro Active Pest Control for over two years now. They are always punctual, follow the schedule, and provide very professional service. I highly recommend them read more

James C. has the BEST CUSTOMER SERVICE!!! He is very polite and very knowledgeable. He went above and beyond to take care of the ants problem. I highly recommend him. read more

Good company, to work with . They have great customer response. I have worked with several techs and have found them helpful.

We love our technicians at Pro Active Pest! Ryan and Atan were very courteous today and always go above and beyond to ensure our home is properly protected during our services. read more

We've never used pest control services before so we were a little hesitant on what to expect and if it would actually meet our expectations. Our first treatment was in October and the ants had just been relentless. They just kept building resistance to whatever we were giving them. Joseph, our technician, easily assuaged any and all concerns we had with his breadth of knowledge and his professionalism. He was friendly, attentive, and extremely thorough. Their professional-grade products are a lot more potent and their methods are better, in my opinion. Our pest issue is now under control. Thanks! read more

Termite inspection - Chen was very knowledgeable and explained to me very clearly on how he plans to tackle the problems. The best part was that he wanted to tackle the root cause once and forever I will write the review for treatment once that is completed. read more

Great guy! Called before he was coming to let me know when he would arrive, made sure that my pets were inside before he sprayed the outside of the house, doubled check if I had anything change and needed anything extra done, even was willing to shut my front gate if I needed him to. I felt like he listen to what I had to say and answered all my questions thoroughly! I would definitely have James return to my home to do service. read more

Proactive is very responsive. I had some rat issues and they set up some traps. A few days later there was a bad smell. I called them and they came right away. A+ service! read more

Brent was very friendly and knowledgeable. His examination of the house exterior, the attic area, and the crawlspace was thorough, documenting the area with photographs. I felt very educated about the situation of my house after his inspection. read more

Hired these guys for my parent's house in Stockton, due to the great reviews and they did not disappoint. From the initial phone call, very courteous and respectful; informed me that even if they have to return for inspection they would still only charge one price. Our technician Chris was extremely professional, courteous and respectful. Notified before they came and arrived on time. Answered all questions was very knowledgeable, showed me various photos of termites, what to look for in the future, and pictures of how they treat for termites and took his time during inspection and we never felt rushed. Great job extremely thorough checked every area we asked first and then completely inside and outside the house! Also the other technicians' Sam etc. were wonderful too for inspecting, and answering any questions. We weren't pressured by anyone to get treatment based on the findings and they all did an amazing job. Luckily we didn't have termites and he went out of his way to schedule us for same day so we didn't have to wait another two weeks for just the Attic inspection; due to the space he was able to get someone to fit up there during our scheduled appointment day. Although busy they accommodated us to finish same day, which is appreciated. Definitely will use in the future for any pest control problem. Had another company that wouldn't even come back when we called during COVID claiming the job was too small, even after we had the treatment done by them they're also located in Tracy on the same road. These technicians were not about the money or job size they were wonderful, and honest as well even with just the inspection. Worth every penny and very accommodating with several locations and technicians. Thank you for your service guys! read more

Pro Active Pest Control performed a Termite Inspection for us and followed that up with a treatment today, after sub-terrain termites were found(as suspected) Chris Reyes, our inspector, took the time to thoroughly inspect our property and explain what he found, where he found them, and what our options were. Marcus Proctor and his crew performed the work today and they were professional, neat and courteous. While the $2900.00 for approximately two hours work(2 people) seems high and I have been told indeed it is, I agreed to it and hope they did rid us of those SOB bugs for good!! read more

Nick is my usual technician and he is marvelous. Today Marcus camee and was also wonderful. Kind, charming & extremely attentive

I had called today and spoke with Sarah, she was very friendly and was able to get someone out the next day to take care of my concern. Thank you again Sarah. read more

I recently moved to Tracy and was looking for pest control! I reached out and haven't looked back, this company is so consistent! I had someone by the name of Aaron come out today and I talk to him about the bug issues I've been having and he said don't worry I'll create barriers for you! He went above and beyond as they always do! If you're looking for a great consistent company they're it! read more

Pro Active Pest control has the best customer service and extremely accommodating to last minutes schedule change needs due to unexpected reasons. This is so important nowadays. Thank you Jeff read more

UPDATE: Spoke to Jason and he helped me out by personally overseeing my service and gave me a credit for the service that was missed. Updating it to 4 stars for now since they credited my account. Will monitor the service and update as needed. ------------------- So far not impressed at all, the initial visit was reassuring but when it comes time for them to actually answer a phone call, crickets. There are other services out there priced similarly that I would've gone with but ok stuck now. I have been trying all morning to call these folks to ask them to come out and throw away the mouse that was caught and set up new traps but I get the voicemail every time, really frustrating. Had I known I would've been doing all the trap setting and disposing I would've never signed up. read more

I am finding dead black widows all over outside after they came and sprayed. At least 10 dead spiders and a lot of out door bugs!!! So far so good! Spiders in the back, out front , all over the floor.. even finding them crawling into the garage and dying when nothing was originally sprayed in there! read more

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Don't sign an agreement! The service they provide is great. The majority of their technicians are professional and courteous. The issue is trying to cancel your contract when the term expires. It has taken over 45 days, multiple phone calls and emails, and yet today, a technician calls to say he is one the way. The cancellation department staff is unprofessional and rude. They don't follow through with what they say they will do. They place you on hold and never come back to the line. I can no longer recommend them to others. The hassle at the end is not worth the value. read more

This is an update; after 2 years of service we terminated the contract. The price increased $6 not bad but more and more I was having to call for repeat service. The final straw was a black widow by my granddaughter and then after the reservice the black widows still show up. Today I started to do my own pest control and you cannot get me to believe that they were cleaning my eaves thoroughly every visit. I pulled down so many webs and so much dust and there were here 1 month ago. Its cheaper to do it myself and better quality of work. read more

So far this is the 2nd time they have come out and they are great! But gone right away they are very responsive

Joseph, the technician who came to our homefrom Pro Active, was very efficient and thorough.

They are always considerate and thorough. Anytime I need to reschedule they are accommodating.

Great communication before and after the visit. I appreciated the phone call conversation providing me with his findings and resolution. Company has always been helpful and responsive however this tech seemed to be the most thorough and knowledgeable. We have been having the same issue for the past 4-5 weeks and Marcus was the only tech to provide us with what the next steps are to resolve issue. He was proactive to schedule next inspection etc. We felt confident in his ability to resolve vs us having to keep following up. read more

For our most recent service, my wife said that Louie did a great job. She felt he did better than the previous technicians. He was responsive to her concerns and did a thorough job cleaning cobwebs on the eaves and fence. He found some loose roofing tiles and let her know about them. I plan to address those with our roofing company. The morning of his visit, I had found ants in the garage. When he called me to inform me of his arrival time, I spoke to him about this. He was able to address the issue during his visit. This morning, I found no evidence of ants. read more

our service tech is very pleasant and thorough, he is an asset to the company................ they want ed 85 characters!! 5 stars read more

We had Jamal come out for a quote and ultimately never got a quote back, we had to follow-up and even then the quote was incorrect as it did not include both offices we needed cover so that left us with a sour experience. Kyle arrived and was courteous and very easy to work with, he asked if there were any other problem spots and we pointed them out to assist. He was quick and quiet to not disturb/disrupt any office operations and was quick. Loved that he provided his business card, would like him to come back in the future!! read more

Josh and Calvin were very thorough with the services they will be doing and provided. Great Techs and Good Customer Service.

I called on behalf of my parents. Everyone I dealt with from first call to the first visit, scheduling the follow up visit was helpful and even compassionate. We chose this company for my parents over the company over four other companies vetted ranging from large to small/mid-sized (one my husband I had even been clients of for a few years in our home not far away). Without going into details, they were responsive, informed, easy to work with, nimble, and kind. And they live up to their name: Proactive! Further, they offer a follow up service one week after the initial service...I did not encounter that with others. In fact, one big brand competitor was so aggressive for the sale after quoting their retail pricing they quoted me, trying to have me put them on hold while I took a work call, they started calling while I was on the same work conference call with a different associate with "I'm local, I can give you discounts" and further only offered a check back in THIRTY (30!) days after "if we really need it." Again, Proactively makes it a practice to check in after a week and further told me if we noticed anything, call before the week and they will come out. The rates were decent and you truly feel like you are a customer, not a number. Specific shoutouts to the superheroes of the day: Devin (so?) who took my initial call and had things in okay while I was still reviewing the contract and getting in payment as well as Ricky, our tech. Also super helpful (proving this is just a great group through and through!) were Chris and Jeff, both of whom I spoke with in the last 36 hours between getting this set up, checking in to make sure all was well, and scheduling the follow up visit. I don't give 5 stars but may come back and edit this one over time. They were that good. read more

Everyone has been Professional and personable! The termite specialists are very knowledgeable with a lot of experience, and educated me about termites. Answered all of my questions thoroughly. I enjoyed and appreciated working with Jesse & Same! I use the bi monthly service and they also offer complimentary reservice in between the bi monthly service if you notice the bugs still persist. I have two cats and a dog. The products used don't effect them & they always educate me on how long the product needs to be left alone without pets or me before it's all clear to be around it. I also do night shift work so they have been very communicative and on time for treatments that need to be squeezed in a narrow time frame early in the morning for me. read more

Dennis was our specialist for our termite treatment. He was prompt, communicative, and professional. Dennis arrived on time and we walked him through the access points for the termite treatment. He was conscientious about wearing and removing booties as needed, explained in great detail what he would be doing, and completed our home termite inspection cleanly and efficiently. He was wonderful to work with and we would highly recommend Dennis. Thank you, Dennis! read more

Pro Active is affordable and they perform outstanding work! I will definitely keep them for services.

Thanks for the help Kyle. You were patient with explaining. And willing to set traps without seeing evidence. I felt confident you would come back and check. AND. you helped me chase down my cat that escaped the house! read more

I've been using this service for almost a year now. They are amazing. They always call to confirm my appointment the day before. They call before they arrive. They advise on things they have found. Always on time and always willing to listen and investigate issues related to pests. My favorite part is they always wish me a blessed day. read more

This is a 5 Stars company. Crew Does excellent work. Very conscientious and thorough.

Claimed a lot. But the end result is definitely a lot worse than the previous company. Feel regretful signing up the year-long contract. read more

Pro Active Pest Control - With their "service", we are getting this all over the places - Pest Control Near Me