I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Communication was poor among their staff. Technician was clueless, ordered and replaced the ice…read moremaker on a yr old fridge (which honestly was not needed) and office confirmed all under warranty. Fast forward after 24...48 + hrs with no ice working and a bill for payment for service not rendered and then informing "it's not under warranty". I had clearly emailed and texted the directions to 2 people in their office. I got text confirmation that I am covered and office confirmed they have gotten my email and we are good. Ice maker didn't even needed replacement and it's not even working still. When something is under warranty you get the part for free from the manufacture they got it from somewhere else instead ‍‍ Obviously warranty got denied. Called another repair technician who came looked at it and said the water filter or fill tube was clogged.....that is it. Not really Diamond Certified BUT I call them Un Certified.

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

I bought a refrigerator from them a couple of years ago and yesterday bought a new built in…read moremicrowave. I've had great experiences with Tee Vax both times. Yesterday, I went to their website and found what I wanted. I called them and completed the whole transaction in less than 10 minutes, including arranging for delivery and installation. The people I've worked with at Tee Vax have been wonderful.

This guy is a saint. He is extremely helpful on the telephone when you have a question or concern…read more My only criticism is that he doesn't charge enough.

Mark talked me down from my panic when my dishwasher flooded the kitchen floor - AND he talked me…read morethrough 'repairing' it myself! (Not easy, I'm flummoxed by these things)

Gold Ridge responded quickly to our request for washing machine repair. Technician came out same…read moreday to diagnose problem, and repair was scheduled within a couple of days after that. Technician was capable and efficient. Problem was fixed. Boss back at office was also communicative and helpful. Pricing bit it on the high side.

I'm very happy with the service, responsiveness, and quality of work from Gold Ridge. They were…read moremore informative regarding the kind of parts and time it would likely take based on my description of what I needed. This compare to other services that gave me a glib response such as "we charge $XXX an hour, call us to make an appointment"

The technician preformed his task in a most professional manner and his care was beyond my…read moreexpectations. He was very polite and expeditious in his undertaking. Thanks

Wonderful and prompt service. I ended up replacing my wall heater thermostat. My old one would not…read moreclick on. My new one is digital. So happy. I have used Ross HVAC to replace heating elements in my Wolf oven. Very friendly and knowledgeable staff. I recommend this company. Lou Ann S.

My dryer went out with a load in the washer. Went and picked out what I liked and had it delivered…read moreand installed within an hour and a half. So happy

This review is a long time coming. My Wife and I were shopping for a washer and Dryer for a rental…read moreand, we went to Ryan's Appliance in Santa Rosa, CA. We met with Jesus and he was top notch. We needed a stack option, he had a few but mostly gas dryers. We purchased a GE stack washer and dryer, he delivered it for a pretty good fee, not to bad really. Jesus and his son installed it and test it before they left. Looked good. It also came with a 3 month warranty. After using it several times I was quite happy, however, the dryer was acting up. I called Jesus, he came by and looked at it, checked the wiring and everything was working fine. After another week or two, the dryer was acting up again, I called Jesus and he came down with a spare dryer, took the one that was not working at the time, and told me to use it till he could figure out what was going on with the GE one. After a week and a half, he brought it back, removed the loaner, installed the GE again and said use it and see what happens. After 3 weeks there were no issues, however, it seemed like the mother board was bad after looking up some issues with this dryer on Google. I called Jesus, he brought the other dryer back down and removed the bad GE and installed a newer Samsung dryer. So far everything has been good and my wife and I love the appliances. Jesus is a great person to deal with, honest and very helpful. If you are looking for washer and dryer, used, go check Ryan's Appliances out.

They were able to come out right away and fix our dishwasher. The technician was very pleasant and…read moreprofessional.

Absolutely horrible so-called appliance repair company. I told them my model, SN, and that the…read morefreezer of my Samsung refrigerator was leaking, not getting cold, and obviously had freon out, so the compressor must be out. The guy comes, spends 5 minutes (my contractor was there), goes back to his vehicle, stays in my driveway for 45 minutes, and calls to tell me they don't fix closed-system refrigeration systems... Huh? You don't repair the appliance and tell me exactly what was happening to my refrigerator, and charge me. Stay away!!! Horrible and not affordable, as they don't fix appliances. The tech was ridiculous and kept interrupting me the entire time. Then I talked to the owner, and I understood why the tech was so bad. A complete joke of an outfit

This responsible landlord (me!) wanted to remedy the fancy LG HE washing machine problem my tenant…read morewas having asap. I had a tech diagnose the problem for $110 and was told additional parts and labor to fix the rotor and censor would be another $460! WTH...no way! Yelp to the rescue and after reading the reviews, I came here to City Appliances. This is the BEST FIND EVER!! Ramon was at lunch but came straight away after I called. He kindly listened to my problem and answered all my questions before recommending a refurbished Kenmore top load washing machine that would also shorten the load time. $311 out the door included delivery, installation to the upstairs laundry room, and even the option to remove the faulty LG. He told me it would be delivered and installed by Tuesday and true to his word, he texted me that day when it was completed. Sure helps me to rest easier knowing I have City Appliances on my side! Ramon provided exceptional customer service with a smile, high integrity, and is a business owner I trust and would recommend. I'll definitely be back if I ever need another appliance. 5 stars all the way! Muchas gracias! Tip: Bring Cash or Check

cannot recommend them enough! they found just the right units for me--front loading, high…read moreefficiency almost new and both units on risers, installed them and guaranteed them. 4 years later they are running great on a busy farm. No need at all to buy new!