Wonderful professional warm service from beginning to end. I spoke with 2 different customer…read moreservice reps, Amanda and (it kills me I can't remember her name) they were so warm and attentive. I was told the tech would arrive between noon and five and Joe Denning just left at two. He was friendly, kind to my dogs, non judgemental about the ickiness of my situation, stayed to test out my machine, and provided simple solutions for maintenance. This was for my washer. I will absolutely call them back for any future needs and recommend them to everyone!

Very responsive. Reasonable prices and quality work. The service technician was professional and…read morearrived as confirmed.

Everything was top notch and professional! They went through everything I requested and even…read moreadvised that some things didn't need to be done. Even adjusted/tweaked one or two things at no charge. Thrilled with them!

Reyes Appliance did an excellent job fixing my washing machine. The technician thoroughly explained…read morethe problem and options. The repair work was scheduled within a reasonable timeframe and cost. The machine performs better than ever. The technician moved my washer and dryer, without being asked, providing me added space in my laundry room. I can now store a step ladder in the room allowing me easy access to the top shelves in the cupboards. I had questions about my ice maker and the technician took the time to look at it and answer all my questions. I plan to have Reyes Appliance fix that as well. Reyes Appliance will be who I call for all appliance repairs. They exceeded my expectations delivering high quality service at a reasonable price.

Mark at Grift's Appliance is hands down the BEST and most conscientious appliance repair person in…read moreSonoma County. Over the past 25 years Mark has consistently help to keep all the appliances I own at 4 rental properties in optimal operating condition. And the advice he has given when it is time to replace instead of repair has saved me hundreds of dollars on numerous occasions. You cannot go wrong by calling Mark first when you have any appliance repair problems. Thanks Mark!

This guy is a saint. He is extremely helpful on the telephone when you have a question or concern…read more My only criticism is that he doesn't charge enough.

I wish every business owner was as great as Juan. He replied to my request quickly, was able to fit…read morea visit in the same day, and had the part on hand for the refrigerator repair. He fixed the fridge and it's running great now. Fast and reasonably priced. What more could you want? Thank you Juan.

My LG washing machine started leaking water into the tub and gave me an error code that the water…read morevalve needed to be replaced. I scheduled an appointment for Wednesday, 9/9, but Juan texted that he could come on Monday, Labor Day. He completed the repair in less than 1/2 hour and all is working fine. He gave me advice about how often to run the Tub Clean function. His initial fee is VERY reasonable and he had the part needed to do the repair right then! I will be calling him again if I need a repair on washer/dryer, refrigerator, dishwasher, or stove.

Called and set the appointment. Arrived in the agreed window…read more Performed a thorough assessment on our washing machine and although it was not good news provided us options. We concluded a new machine was the best way forward. Would certainly call again.

I've used this company several times, and they're always great. This week, my dishwasher was…read more"erroring" and the technician Matt came out, tried a few options, and solved the problem. He was on time, fast, knowledgable, and a nice guy. I really recommend this company.

I highly recommend Gold Ridge! When my washing machine stopped working on a Saturday, I began…read morecontacting repair companies on Monday and Gold Ridge actually had someone to answer the phone. The owner personally took my call, listened carefully to the issue, and promptly arranged for service. Their technician, Ken, arrived Wednesday morning, quickly diagnosed the problem, and fortunately had the necessary part with him. He completed the repair during the same visit and Gold Ridge applied the diagnostic fee toward the total cost. Gold Ridge was responsive, knowledgeable, professional, and reasonably priced. I would definitely recommend them to anyone in need of appliance repair.

Gold Ridge responded quickly to our request for washing machine repair. Technician came out same…read moreday to diagnose problem, and repair was scheduled within a couple of days after that. Technician was capable and efficient. Problem was fixed. Boss back at office was also communicative and helpful. Pricing bit it on the high side.

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

The company itself is fine. I like the fact that they are a local, smaller organization. I…read morepurchased a front loading Electrolux washer and dryer set. The first washer they installed was defective and it was replaced without question and very quickly. So I appreciated that however, the reason I'm giving them four stars rather than five is the Electrolux washer is just so dang noisy. It clunks and thuds and clunks and thuds. I've lived in the same house for the past 30 years and this is my third set of front load washers and dryers. None of the previous washers made noise like this one does. If you have your laundry hook up in the garage, you probably wouldn't notice it. My laundry room is adjacent to the downstairs family room, so the noise is noticeable. The reason I mentioned that I've had two previous front load washers and dryers is because it never occurred to me to ask if it was noisy because my previous sets were not noisy. Just something to take into consideration if your laundry hook up is inside your house and not out in the garage.

I contacted Nathan through Yelp on a Saturday and he responded immediately and after a brief…read moreexchange he said his soonest availability was Tuesday afternoon. His communication was very clear and timely. He quite quickly diagnosed the problem with my freezer and repaired it directly. He even proactively cleaned the compressor, and then checked my laundry dryer vent to assure it was clean. I would call him again and I recommend him to others.

They came and fixed my dishwasher, turned out it was just a sensor. He was super quick and nice…read morewithout breaking the bank, would recommend and use them again.

Honest to the core! I explained my situation and they told me the repair would not be cost…read moreeffective given the replacement part for my old freezer may or may not be available. This is old school as I believe many repair folks would come out just to get the "in the door" fee.

I have a 25-year-old refrigerator that started making noise. I called and spoke with Dave. After…read moredescribing the problem, Dave said the best thing would be to replace the unit. He could repair the problem, but then I'd still have a 25-year-old refrigerator with something else breaking in the future. Thanks for giving me an honest opinion, Dave.

On time very professional and nice . Clogged filter which is very hard to remove it has a child…read moreproof cap he removed it without any problem . It's a Samsung ! I will call them again . Reasonable cost

Don't let the name fool you...these guys are great at repairing appliances of all kinds! They also…read morerespond quickly and are often able to come out for service buy the very next day. They only charge $75 for a service call and then credit that back to you in the repair costs. I have been very pleased with this business. Their technicians are ethical and excellent! This is the business for you if you want to guarantee your issue will be resolved for a fair price!