I paid $70 for nail tips and Gel with a cat's eye polish. I was told is Gel is better than acrylic so I went with it. She did not give a hand massage or apply lotion. A week later one fell off and another was loose. They repaired the one that fell off and only glued the loose one. I asked the lady Fernanda if that would last and she assured me that it would. two days later that nail fell off. I went back today and they charged me. it was $5 but that's not the point. She saw me and sent someone else to take care of me. It's safe to say I won't be going back there. Don't waist your money there or you may be making a few trips back and forth read more

Okay first I wanna say the workers are very friendly and kind. Aside from that...the quality of service is pretty bad. I left with my toes and nails looking like a 4 year old did them. Im going on vacation with my nails looking like shit after paying $120 dollars. Im very disappointed . Now I have to find time before I leave to go to a better nails salon to get everything redone. Never again will I go here. 1st and last time. The pics I uploaded are a day old smdh. read more

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Horrible customer service. They quoted one price and then charged another at last nibuten. There isn't nail service structure in pricing. They upcharge if they file or cut your nails. Don't come here! read more

If I could rate this a zero star I would. My bestie left her wallet there on accident and the employees proceeded to not stop me as I was leaving even though it was out in the open and easy to see and then proceeded to not even contact me about my forgotten wallet. When i returned to pick up my wallet the $20 that I had inside was gone and when I asked who took it they got all sassy and moody with me. Highly do not recommend. read more

Worst Manicure experience every! Chipping nails 1 day after manicure?!? The technician was extremely rude. I reported her the person in charge, no response. read more

Pro Nail Spa - Yesterday's manicure, chipping nails already. The manicurist was rude. My time at Pro Nai She raised her voice. - Nail Salons Near Me - East Stroudsburg, Pennsylvania

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Nail tech cut me four times!!! Didn't even apologize or anything. She then charged me an extra $5 for using a product to fix a broken nail but didn't tell me she was going to charge extra. Extremely disappointed with this service. read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

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I am so happy I found Tati. She does an amazing job with my nails. I am constantly bringing her fun new designs and she always does better than the inspiration photos. read more

Pro Nail Spa - One of my many manicures - Nail Salons Near Me - East Stroudsburg, Pennsylvania

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I had been going here for months, and will NEVER return after my latest experience. I had scheduled an appointment, arrived early sat for more than a half hour then was shuffled from technician to technician. Needless to say I am so disgusted today with their service. Nothing is sterile, they use the same tools on everyone that comes in. Now my nails are horrible, they ruined my nail beds . read more

I am not one to complain or even write a negative review but i have to share my story so people can avoid the pain that I've been dealing with. PLEASE do not ever come here! I got a gel pedicure back in August for $85! (and still tipped $10) Just for a staff worker to irresponsibly pull a ingrown toenail that I didn't even know I have, not only did he pull it out, he then uses his fingers to hold my big toe down knowing he is causing me severe pain, when this is supposed to be a luxury experience. I could barely walk for the next few days until my toes started to turn BLACK AND BLUE, It's been over 2 months, not only was I not able to show off my pedicure because my toe looks so damage but I paid almost $100 to get an infection and not be able to walk properly TILL THIS DAY! I would never recommend coming here. read more

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Overall really good mani and pedi and spa day. I didn't have any problems personally, but I do question some of the hygiene practices with pedicures. While they have the linings in the pedicure tubs, I did not see these changed in between clients. read more

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I've been going here consecutively for the past couple of months and I've been so pleased with my nails. It's been hard to find someone that'll do my nails the way I like them. Every time I come I go straight to Helen. Her nail designs are beautiful. Plus she's such an amazing and understanding person. read more

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I had my eyebrows done today and now they are worse than when I walked in to the place. I guess I have to take my business elsewhere. read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

basically got ignored about what nail shape i wanted, length, etc, quality wasn't great. shape is terrible nails are all diff shapes, does not feel like it was worth 70$ on top of the 120$ i already paid for 2x spa gel pedicures plus almost 5$ in fees for using my card. vibe from guy was so off like i was wasting his time and he couldnt wait to be done with me. tried asking for a french tip was like he did a bad job on purpose so he didnt have to do them. was blatantly disrespectful and vibe again was terrible. wouldnt go back there and waste my money again. older women seemed nice but that was about it. asked for almond stiletto nails received neither. every nail is a different shape from the next, then had the audacity to ask if i wanted my eyebrows or any other service after messing up my nails!! insanity!! upon returning home i noticed he left uv gel under one of my nails too!!!! read more

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Jennifer is very unprofessional. I don't get my done often so I do admit I was indecisive about picking a color and such during my pedicure. I eventually picked a color in plenty of enough time before it was even time to begin the polishing. She then asked me if I wanted to get my eyebrows done approximately 3 times. The 1st and 2nd time I told her I was thinking about it and the third time I agree to do them but then changed my mind. She then made a comment about how quickly I can change my mind. I laughed it off. I walked to the front for my full-set and she began to talk to another worker who then turned to me and demanded that I tell him "everything that want ahead of time and be sure because there's no going back". How unprofessional!!! I wish I spent my 115$ somewhere else. read more

Pro Nail Spa - Dip and Gel full set - Nail Salons Near Me - East Stroudsburg, Pennsylvania

This place just keeps going downhill!!!Service is shady. Not getting what I paid for. Being rushed. It's ridiculous!!!

I asked about acrylic nails to be removed professionally and it was done by using a metro card, pulling off painfully with dirty fingers of the man who expected to be tipped for this torture! read more

The manicure seemed rush; didn't fully paint my entire nail left gaps at the base of the nail unpainted. Left nail polish on my skin and didn't bother removing it. Told me my nails were done drying when they weren't and were messed up; didn't bother fixing it. Extremely disappointed and definitely won't be returning. The workers definitely had an attitude when you declined a gel manicure vs regular. Don't feel like being pressured into getting a service I didn't ask for. read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

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Andy did these for $70. A little pricey but I'm very happy with them. He was very patient and the environment was genuinely positive to be in. read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

first time getting a full set and these are so amazing!! they did the design so perfectly read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

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I absolutely love this place! The staff pays an extreme attention to detail, providing you with exactly what you ask for. I went in for a full set with a gel manicure, and was out in less than an hour. I would definitely recxomend Pro Nails! Update After a few visits, I learned Pro Nails is VERY hit or miss when it comes to the tech you get, which is very frustrating. I have gaps on both sides of my gel fill and the color is embarrassingly uneven. I don't expect that when playing $31 for a fill. This was just an overall bad experience. read more

Pro Nail Spa - I have gaps on both sides of my gel fill and the color is embarrassingly uneven. Upsetting for a $31 a fill/color. - Nail Salons Near Me - East Stroudsburg, Pennsylvania

Helen did a great job on my dip nail fill. She didn't try to upsell me. I like very classic nude coffin nails. she did a great job, and I will be returning. read more

I would do 2 1/2 but you aren't able to on Yelp. My sister called ahead 2 hours and then an hour prior to coming. They insisted she would be seen right away. An hour and 47 minutes later she was seen. That's ridiculous especially since she called ahead of time and they told her that she would be seen right away. read more

Pro nails...how do i explain how bad of a business this is i went to go get my nails done and i got short white french tips right and jennifer told me 65 and i had 40 on me and now i own my friend 25$ thank god she was here but the problem is that i had to sit in a chair for 6 hours and wait until it hit 7 and i got mad and they did it when it turned 7 tbh they where about to close so yk read more

For the amount of money you pay for any service here some workers are very lacking in customer service. I have had no issues with Andy doing my acrylics since last year, but today I came in without an appointment and was sat at desk 12. The girl was nice at first but was looking everywhere except my nails while I was sat at her table. She got up more than three times during my fill to go in the back and help other people (I assume waxing). Very unprofessional. read more

This place is amazing the women Tj does threading and does any amazing job! An if you want your nails see Bryan he is worth the wait he is the owner he is a very funny and nice man! And when I get my nails done with him tips last me 3 weeks and gel mani usually last me about 2 an a half! The place is clean up to date and very welcoming! Love it! read more

I'm so tired of coming here at my scheduled time and waiting over an hour to get serviced. It is constantly happening. This is extremely unprofessional. If I have a 6:00 appointment, why would you start someone else's appointment 10 minutes before the scheduled appointment. Yes, it happens sometimes. But be courteous, call the next scheduled appointment and give them a new time or ask to reschedule. I'm incredibly disappointed. read more

I only gave them A bad rating because they tend to take advantage of young customers that come in by themselves (aka myself). I seen the receipt for my full set witch was given to the lady (it had my name on it, the stuff I got, and the prince ($45). the lady proceeded to attempt to slide the receipt under her little basket on her table thinking I couldn't see it (I have photo proof). After my nails were done she told me the price was $65. then she tells me to use cashapp to pay her witch is very weird and unprofessional considering that cash app is persona. After the fact I put 2 and 2 together and I realized what was going on. read more

Extremely happy with my first visit here. I went here to get my nails taken off because another nail salon did a terrible job, I was waited on right away and the salon was very busy. Then got a new set of acrylics on and the guy listened to all my needs and wants and did exactly what I asked for. Great job! read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

I come to this nail salon for the convenient location and Erik, who does the best job on my nails EVERY time. He never disappoints. However, the customer service is horrible! The owners, especially the wife, Jennifer I think, is the worst. They seem to only be nice to customers who shower them with compliments. They seem so offended when I request only Erik. They should be appreciative of my business regardless of the fact that I won't let anyone else in there do my nails. I won't go to another nail salon because I haven't found anyone else as good as Erik, but their attitude is driving my business away. I wish I could just take him with me read more

Rushed manicure, didn't even make sure all my hang nails were clipped. I was going to get a face wax after my nails dried but they didn't let my nails dry so they got messed up. I told the girl but she didn't seem to wanna do anything about it. I had wax still by my ears as well after I left. I'll be paying to go to an actual spa when I'm out here from now on since I apparently it's only how many customers they can get in, not the quality. If you like a place with staff who tell you about how bad you look though this is the place. God forbid you come into nail salon not ready to go out and party! read more

My nails look okay but the old man they had doing my nails was pushing too close to the cuticle and caused me to have bleeding and pain near my cuticles. Used to come here when I was in college and never had that problem. Returned to the area for work and this is what happened. I will not be returning unless someone else can do my nails. read more

I been there about 4 times to do my nails and more often to do my eyebrows. My mother told me stories about how the grandma was so rude to her and I didn't believe it until I just experienced it myself. I was getting regular polish with a fill and design and it came out to $27. Lisa was doing my nails and she smudged the clouds and sent me to dry. I went back and asked her to take the clouds off and she got really upset and said I should've told her before she was done. Like uhm you saw that you smudged it. The clouds were ugly too. I wasn't happy with it. Then my father tells her I needed another coat and she gave attitude and told him she already did which she didn't. So he tells Jen and she asks Lisa and then when my father walked away Lisa called him "stupid" under her breath. Then I went back to dry and I asked Jen how much it was now and it was still $27 even though I took off the clouds which was $5. They have terrible customer service. Their excuse was that she already finished and then I didn't like it and there was no smudge. How would I know if I don't like it unless it was finished already? Even then, if it's finished and I don't like it then why should I pay when you did a bad job? I'm not going back to that place and but it's unfortunate because Jen and Angie do a really good job on my eyebrows and this place is the closest location. read more

Absolutely horrible. They filed my natural nails down until they bled before adding acrylic over it. He filed my skin more than my nails and gave me attitude when I asked him to shorten them. Me and my friend were the only two people in the salon and they still set us all the way across the business from each other. Not to mention I'm still bleeding a day later, and they use dirty supplies that have nail filings and skin on them from the people before you. read more

Pro Nail Spa - Nail Salons Near Me - East Stroudsburg, Pennsylvania

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Had a great experience. Followed my tech who recently left her former employer and is now working at ProNails. Vickie is extremely professional and very experienced. The staff is friendly and welcoming. I would highly recommend to anyone.Elaine read more

The do a good job on their services but the customer service is pretty bad. The workers are always either on their phone or talking to other coworkers instead of focusing on the service theyre providing for you. Theyre a good nail salon and I would have given 5 stars if their customer service was better read more

The service at this place has diminished hard. The management is good, but the staff well , it has gone downhill . This is due to lack of training, trying to rush a job, and poor customer service. read more

Love it here! Have been going since 2010 and won't let anyone else do my nails! Jenifer is the best!!

Pro nails has an amazing threader does the best eyebrows ever for only $9 dollars. I won't go to any one else.... For nails the price is cheaper than the other salons in the area but not worth it at all, they do a horrible job because they are always in a rush!! Plus the chairs for the pedicures are too high up read more

This nail salon has reasonable prices ($25 for a gel manicure) and I am always pleased with my results when I go. My only concern is the cleanliness. I'm not sure if they properly sanitize their tools. For example, most nail techs there keep a bunch of nail files just sitting in a cup at their station that they use on every customer. But because of the great quality and price, I continue to go at my own risk - just wish the place was a little more mindful of sanitation. read more

I love....wait LOVE this nail salon. It's very clean, friendly staff, & great priced. I heard chatter about this place from my job so I wanted to go and check it out. I moved up here about 3 years ago & I've been a customer ever since. For my nails I go to my favorite guy Andy he is the best, I always make my appointments with him. For Pedicures I go to this lovely lady names Sandra she's awesome as well. Jen & Brian are the owners & there very kind. Jen always greets me whenever I walked thru the door. I also heard they have an amazing lady that threads your brows perfectly! You guys gotta go check this place out. It's in the k-mart plaza u won't regret it!! read more