We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

My go-to when I need a plumber is Troy Collins Pacific Plumbing. I have been extremely happy with…read moretheir service and the quality of their work since 1994 when I first came across them. They are quick to respond and prioritize need in a fair and just manner. Today I called about a hot water heater problem at about 9:30 AM. It was fixed, new hot water heater in place correct diagnosis of problem and done before 1 PM. Now that is Phenomenal Service. We're talking driving all the way up to Cardiff too! Thank you Troy Collins Pacific Plumbing! K. Gabrielson

Had called a plumber to fix leak issue. They did a half ass job and was charged for them to weld…read moreoff a pipe. Which they did poorly. I had to consistently call in order to receive notes from plumber for my insurance company. When leak STARTED AGAIN. the plumber came and looked at the leak and said nothing is wrong. Told me to add the silicone to my tub and asked him if he could do it and he told me he Didn't have time. OVER THE SAME ISSUE. I offered to pay in the moment and was told not to worry about it since nothing was wrong and the plumber directly told me it was under warranty. I recieved an invoice for 150 and when I called I was told to not worry about it. And they would look into why I was sent that. I didn't hear anything after. NOW A YEAR LATER. THEY WANT 150 more than the 500 dollars I paid for the wack job that was done in my bathroom. They are scammers and will be looking to report them.

Dustin was fantastic--professional, polite, fast, and exceptionally professional, genuinely polite,…read moreand impressively efficient--the kind of technician who clearly knows his craft inside and out. His communication was clear, his work was meticulous, and he carried himself with the kind of calm confidence that instantly puts a homeowner at ease. My system is running perfectly thanks to him. He deserves a big raise, please

I had a water leak on thanksgiving. I'm grateful for technician jerry who was punctual and…read moreprofessional. He explained pricing, warranties, and finished the job in 3 hours. I'm thankful he explained how the water heater works, how he got the new water heater up to code, and how to perform the yearly maintenance. Gracias Jerry for giving us hot water back.

Had plumber come out, briefly mentioned it's a flapper fix and said $325. By the time I can look…read moreinto how much the part is ($20) he was already done. It took 2 minutes, which should absolutely not be $305 worth of labor. I never got a chance to sign or really discuss the price or agree to that cost until he was done, and it's not like I can say no I won't pay.

I am very happy with choosing Home Pro Plumbing. James was on time, professional completed the job…read moreand exceeded my expectations. I would highly recommend Home Pro Plumbing and would hire them again for any future plumbing issues I might have.

Two guys came from Paul's Plumbing to give me bid to install a Moen Flo leak detection device on my…read morewater supply pipe. Leak detection is a requirement by my insurance company Safeco because they want to leave California and they're coming up with all these obstacles to make me jump through in order for them not to renew me. They were already non-renewing me because I didn't have the Moen Flo installed. I would be providing the Moen Flo device which cost about $600 when I take it off another house where I'm not using it. Paws Plumbing noted that pressure regulator valve that I installed maybe 5 years ago was not working. So if I purchase the parts Paws Plumbing would install it for $800. The Moen Flo requires pipe modifications to be done at my house, because of the picture below, and extra parts. It is not a simple installation. I feel like the price is fair because another plumber, arrived at the same time as pause and he quoted $2,500 even if I provide the part and that is only for the installation of the Moen Flo alone not for the pressure regulator. The $2500 plumber waas the Owner of Core Plumbing in case you want to avoid paying more than you need to. The other plumbers didn't test the pressure regulator. Otherwise it could have made more money because it wasn't working right. And another plumber quoted $950 just for the labor alone to install the Moen Flo alone. So I'm giving Paws Plumbing five stars although I am not at the point to hire them for installation because I might get around it by changing my insurance. A solid 5 star plumber called Open Line, bid $350 to install the Moen Flo, if I provide the part, and later, I ALSO found that Moen has "bundle deal" with my insurance company (Safeco/Liberty Mutual) for $1000 including tax and the Moen Flo, which cost about $600, which means the installatio is aboaut $400. I learned, however, on my pipe configuration pictured below, modifications have to be made that would cost more.

Corey came out to fix a slab leak by rerouting through the attic. He was professional, and not only…read morefixed the leak but also helped us fix an unrelated leak in our water main without any extra charge

What stood out most was his respect for my home--he took off his shoes before entering, even though…read moremy carpet was already quite dirty. That level of courtesy and attention to detail was greatly appreciated. The work was completed smoothly, and I would not hesitate to recommend him to others looking for reliable and respectful plumbing service."

Justin with Five Star Plumbing was awesome. I had a stuck garbage disposal and had tried some DIY…read morefixes that had worked in the past but to no avail. Justin got me scheduled the same day with fast estimates and responses. Prices were very reasonable and he fixed my garbage disposal very quickly within minutes. I was thankful that I did not need to replace my entire disposal. I will be using Five Star Plumbing for my future plumbing needs and recommending this business to my friends.

We have used Black Mountain Plumbing several times over the years, and they have consistently…read moreexceeded our expectations. Robert Snyder came out the day after we called the office, which was a very prompt response. He quickly diagnosed the problem, clearly explained what needed to be done, and answered all of our questions in a way that was easy to understand. Within just a few hours, he provided detailed bids for the recommended work, which we really appreciated. His professionalism, knowledge, and honesty gave us complete confidence in moving forward. Leo S. is scheduled to begin the work on Tuesday, and based on our previous experiences with Black Mountain Plumbing, we're confident the job will be done right. Their entire team has always been courteous, professional, reliable, and committed to quality workmanship. We highly recommend Black Mountain Plumbing to anyone looking for honest, dependable plumbing service!

Robert has been our trusted plumber for many years, and his level of service is truly exceptional…read more He is consistently kind, honest, and highly professional, and he approaches every job with care and precision. What sets him apart is his willingness to go above and beyond especially when we've needed him most during urgent situations. He is dependable, responsive, and takes great pride in doing things the right way. It's rare to find someone of his integrity and work ethic, and we are incredibly grateful to have him as our go-to!! Thanks Black Mountain Plumbling

Unfortunately, I couldn't get these guys to come give me a quote after I have had CPL come in, find…read morewhere the leak was and trace out the line and isolate the issue. Master Plumbing wanted to have their own leak detection service come and I was not going to pay for a second leak detector service. Not sure what the problem was, but if they didn't wanna give me a call back then I guess they don't earn my business. Luckily, I found another very reputable company to come and handle my slab leak.

These incompetent unprofessional idiots couldn't tell the difference between their elbow and their…read moreass. Do not use them, they lie, don't show up on time and then hang up on you when called to task. They actually have the gall to call and condescend me Anthony in their office is a piece of work. Basically this company will make excuses and take zero responsibility. Beware