The staff is very friendly and the manager always wants to make sure that you're happy. There are several people that can do nails very well so... no need to wait for any particular person. Only reason I will not give them a five is because they are not good with eyebrows. I am allergic to wax and I need to shave. Regardless of who does it, I can never get me a good shape. read more

Love love LOVE this salon. I can only see Christina because she is the best!!! Wish they served wine like another nail spa in the area. Lol

Their new renovation is gorgeous!!!! Got an amazing pedicure. Tech really took her time and didn't rush thru it. Can't wait to come back!!! read more

If I could give them 0 stars I would . They are rude , charge you to breathe , waste of my time here . I recently started working in Loganville and someone recommended them to me because of cleanliness . It is clean but I would have took a less classy place with better service . I originally wanted a mani and pedi had to stop them because everything I asked about she gave another added number . I HAVE NEVER BEEN CHARGED TO ROUND MY NAIL ! Then they wanted to charge me because I previously had gel and didn't want gel this time . They raping people , overpriced for crappy service read more

I took my friend here to get her nails done for her birthday on 01/17/15, I made an appointment so there was no wait but the place wasn't packed anyway so I think they would have been able to take us right away even if it was a walk in. I was pleasantly surprised when I walked in. It was a beautiful set up!! And they had a lot of pedicure chairs and manicure tables. However, that feeling ended as the nail tech was doing our nails. We both got gel manicures. My tech had to ask my friends nail tech how many coats to put on and the new colors they had which was $5 more than their old gel colors (making it $30) were not true colors. My friend and I got different colors and they both did not come out as it showed on the sample nails. Fast forward to 01/20/15 both of our polishes started peeling. If you look at my nails now you would think I got them done over 2 weeks ago. Needless to say my search for a good nail salon continues because I will not be returning here. read more

I live in Atlanta and have been going to same salon in Brookhaven for over ten years. But I've started spending a lot more time in Loganville with my boyfriend. So instead of driving to Atlanta to get a much needed gel manicure I decided to check this place out. It was very clean and nicely decorated. The regular polish selection for my toes really sucked. But that's an easy fix, I will just start bringing my own. But they had an extensive gel polish list to choose from. Including my favorite opi colors. They did a flawless job on the gel manicure. I just wish they used the hand hot packs and not just warm water. Especially since it's getting cold, slipping those warm mittens on is heavenly. The pedicure was awesome. She was rubbing and massaging them so welI I wanted to ask her if she could rub my feet every day. I was in heaven! I had very low expectations of a place on Loganville being on par with what I was getting in Atlanta. But this place really impressed me. I paid $1 more then I would in Atlanta. But I did ask for the foot scrub so I knew that was coming. Oh and as I final note. I always bring my own supplies. You can easily buy everything they use on you for cheap. Then you can go home and clean them for your next use. read more

The manager had the worst customer service that I've ever experienced! I paid for a gel pedicure and gel polish on my nails. The nail technician was nice, but she cut my foot, and I didn't realize how bad I was cut until I got home. I was unable to wear closed in shoes on my right foot, and it was painful to put pressure on my right foot while trying to walk. I tried using Neosporin and peroxide and after a few days, my foot was still in pain. I contacted the store, and eventually came in and the manager's response was, "what do you want me to do?" No apology for the service that should've been a relaxing pedicure. Next, he mentioned he could file a claim through his insurance. At this point, I would just like a refund because my gel nail polish chipped after the second day as well. The manager called me back and mentioned that the owner would give me a refund. I go back to the nail store a few days later for the refund of $43, and the owner mentioned gave me $23. I mentioned that I paid $43. He then gave me an additional $10, which was still not the full amount. Next, he finally gave me my full refund, and told me loudly, "Never come here again!" As a customer, that is simply the most rudest thing to tell a customer when your business technician made the mistake by injuring my foot, which I've had to endure pain for over 6 days. I've never felt more disrespected by a company or business before, and I never write reviews, but after the poor customer service that I received at this business, I felt that it was needed. I would not recommend this business to anyone. Treat people how you would want to be treated. I was nothing but a pleasant customer throughout this entire process. read more

I have been to this nail salon before and loved it because it is a good price for SNS. However this time I went the technician completely bashed my nails and they don't even look good. He even said the color was messed up and still charged me full price I guess because he thought I was a teen I didn't notice or care but I do. I'm also pretty sure he was one of the owners but I will certainly not go back there again. read more

I having been coming to this nail spot for over a year for the most part I have had great experiences! Recently the nail tech that does my SNS has been unavailable due to pregnancy so I had to try different people, it has been some hits and misses! But tonight was the worst experience of my life!! The tech rushed through my service continuously cutting my cuticle skin! When I mentioned the soak solution was burning due to him cutting my cuticle skin with the drill he called me picky and continued to criticise everything I asked of him! My finished product was lumpy and uneven, I was so upset, damn near tears! I payed for my service and vowed to never come back, my family saw the finished product and suggested I go back and leave a review. I don't like confrontation so I decided to just write a review! read more

do not go here! terrible customer service ! please ladies they charged me for something i didn't ask for.

Service was horrible ! Danny or Lenny ( i think is his name) did my nails and it was horrible ! First i had to come back the next day because my nails were rushed & polished ugly ! Then the night mare started ! The next day a nail broke , then the following day another nail , then the following day another nail ! Mind you this was all in a 4 DAY SPAN ! NO EXXAGERATION ! I could've took my $60 else where but being that it was close to my house i said I'll take a chance ! NEVER AGAIN . I did a full set that looks like a horrible fill in . It was a nail nightmare ! They could never get my money again ! read more

Horrible customer service. they dont understand what you want and do the whole thing wrong and expects you to pay for it. i rather you never go and drive a little more and go somewhere else. the worst salon i have ever went!! read more

my best friend went here and she doesn't a yelp account so she would just like me to say - fucking. rude. and didn't do a good job. was also forceful with her hands read more

I'm a 14-year customer of Pro Top Nails and have always been very pleased by the quality of their service, atmosphere and above all the cleanliness of this salon. I can, without reservation, recommend this salon to everyone for any of the myriad services that are performed there. The fact that Tam, the owner/manager, has retained such a long-serving staff as well as a following of customers like me, is a testament to how he treats all of us. The salon has just doubled in size, has been beautifully redecorated and has all new spa chairs and customer chairs. It's so upscale it's like being in a Hollywood spa instead of Snellville, GA. This was all done, too, without raising any prices. I really like to patronize local businesses and it's easy when they are of the caliber of Pro Top Nails. read more

I have been going to this place for almost a year and I have always had great service, but tonight was the worst and I may not ever return. I always get my SNS nails done by Tina and she is great but the owner is horrible. I arrived at 7:15pm for a manicure and SNS nails and I made sure I asked if Tina was in and he said yes. I went to chair 8 and waited for someone to start on my feet which took about 20 minutes for them to get started. My daughter arrived about 7:38pm and asked the manager/owner if she had time for a pedicure and he said "yes". Money hungry. No one never came over to start on my nails and then I see Tina working on someone else nails, so I waved to get her attention. She said she never knew that I was there. The owner never told her. Tina brings me over to the chair next to the person that she is working on and have me to soak my nails in solution to remove my SNS powder. The owner comes over to me and says the "It's getting late so Tina will just take off the powder and you come back tomorrow, Ok". I look at him as if he has lost his mind. This can't be for real. Then he says it again and just smiles and walks away. Tina finished my nails anyway and he was very angry at her for that. He just stood at the front and stared at her with a frown on his face. He was very unprofessional and rude. This in not the way you run a business. Tina begged me to come back and she is a very sweet lady. I told him before I left that if I come back it will only be because of Tina, he just stared at me. I also told her that I know that he was talking about me in his language which is very rude also. THIS IS NOT THE WAY TO RUN A BUSINESS. YOU DON'T LET PEOPLE IN THE DOOR AND THEN ASK THEM TO LEAVE AT CLOSING. read more