These guys came to the house and provided an estimate, they were courteous, professional, and…read moreappreciated their presentation. Brody was great

True North Heating & Air did a great job replacing our HVAC system here in Ladera Ranch. I got…read moreseveral quotes before making a decision, and their pricing was very fair compared to the other companies I spoke with, especially considering the quality of the equipment they offered. We ended up going with a Carrier 37MUHA inverter heat pump system and have been very happy with it so far. The entire crew was professional, friendly, and did a really clean job with the installation. You can tell they take pride in their work. We did run into a slight delay with the installation, but what impressed me was how it was handled. Dmitriy, the owner, was very hands-on, stayed in communication with me, and personally made sure everything was taken care of. Things don't always go exactly as planned, and I really appreciated how responsive they were. Overall, I'm very happy with the new system and the experience. Fair pricing, quality equipment, good communication, and a great team. I wouldn't hesitate to recommend True North Heating & Air to anyone in Ladera Ranch or the surrounding area.

This is a long overdue genuine review from a senior couple who appreciated the services from South…read moreCounty Air Services! We are grateful to have Behshad taking care of our HVAC for the last couple years, he is honest and trustworthy, knowledgeable and professional in his work. Thank you for squeezing the time during this busiest period in the summer to inspect our AC when we had trouble few weeks ago, having a reliable repair man who's attentive and diligent means a lot to us! Sincere thanks from Jeff and Ming

I reached out to this company to schedule a diagnostic for AC issues I was having - they were able…read moreto help me troubleshoot a very easy issue over the phone. Very impressed with their integrity- they will be my go to for all HVAC services going forward. Highly recommend.

Valente is an amazing person and technician. He came to my business and was able to figure out what…read morewas wrong with my AC unit and jumpstarted it. He also worked tirelessly to provide an estimate that would work with my budget and limitations. People like Valente deserves more credit for the work they do so that we can relax in the middle of a hot day. Thank you Valente for your fighting spirit and the work you do!

Honestly is rarely found these days, however, this company is HONEST. The condo where I live has…read morean old, poor quality AC unit, which has been having issues this Summer. (I frequently have to go to the breaker box to turn it off, then back on.) The young man told me he as seen these units, and they are bad. He then looked through it, taking time. Then, he went to his vehicle and found the new part it needed, still in the original packaging. The only issue was it would last a week, a month, or a year ... no guarantee as to how long it would last. I opted to not spend the money. Supposedly, the HOA has to approve a new AC unit. I will call regarding this, and if approved I will call Pristine Air Conditioning, Heating & Plumbing, as they are not afraid to tell you the truth, potentially ripping their customers off. If you need work within your home, this truly is the company to call!!!

I really can't say enough great things about this company. Duane and his team have been my go-to…read moreHVAC pros for over a decade, and they've been nothing but professional, courteous, and most of all, honest. Just today, my AC went out and I called Duane to see if he could help. It was a busy day for him, but he made time to come over and take a look. He fixed the issue in less than 5 minutes, and then didn't even charge me despite my offer to pay. That just shows you the class of business you're dealing with here! Hire them without hesitation.

I contacted Connected Heating and Air for a quote to replace my HVAC system. Shopping for a new…read moresystem can be overwhelming with so many brands, models, and factors to consider, such as proper sizing, ductwork, electrical requirements, and overall system design. Duane was incredibly thorough during his inspection and spent far more time than I expected answering my many questions. In contrast, several other HVAC companies sent sales representatives who spent only a few minutes walking through my home before emailing me a quote. Duane took the time to evaluate my home's needs, explain the pros and cons of different systems, and make sure I understood my options. What impressed me most was his honesty and integrity. Rather than simply selling me a more expensive system, he refused to recommend or install equipment that wasn't the right fit for my home--even though another company's advisor had suggested it and it would have resulted in a larger sale for him. After receiving quotes from numerous HVAC contractors, I found his pricing to be among the most competitive. What stood out even more was the value--he quoted a premium, high-end system for about the same price that several other companies were charging for entry-level equipment. Although our installation timeline ultimately didn't align and we chose a different contractor, my experience with Duane gave me complete confidence in his professionalism and expertise. Based on the time, honesty, and care he demonstrated throughout the consultation, I would not hesitate to recommend Connected Heating and Air.

Stanley just replaced my nest gen 3 thermostats and I could not be happier or more satisfied…read more Stanley is just a fabulous senior technician and I always know it's a 5 star company when they bring their own booties to wear in your house. I would highly recommend Stanley and this company Thank you again

Stanley and his crew were top-notch! They were punctual, respectful, efficient and thorough. A…read moretotal class act and they left a very clean work area. Most of all they are honest and trustworthy with their fair quote and detailed explanation. I would not hesitate to recommend them to anyone with HVAC needs! Thanks guys!!

I can't recommend this JW Mitchell Heating and Air Condition company enough! After another company…read moretold us our heater was broken and that we needed to replace the entire system, we decided to get a second opinion--and we're so glad we did. We were previously quoted over $20,000 for a brand-new heating and AC system, but thanks to JW Mitchell Heating and Air Conditioning their expertise, we avoided an unnecessary replacement. It's refreshing to find a company that values honesty and takes the time to properly diagnose the problem instead of immediately recommending the most expensive option. They quickly diagnosed the issue and had our heater working again within minutes. Their technician was incredibly professional, knowledgeable, honest, and respectful throughout the entire visit. If you're looking for an HVAC company you can trust, this is the one. Thank you for getting our heat back on and saving us thousands of dollars!

Very disappointed with my experience…read more The service call started off well, but quickly became uncomfortable. The technician told me that the part needed to repair my unit was not available from the manufacturer. I checked the manufacturer's website myself and found the part listed as available. I was also told the part would cost over $5,000, plus labor. However, the same part was listed on the manufacturer's website for around $1,500. I completely understand that HVAC companies need to mark up parts and make a profit, but more than tripling the price seems excessive. When I questioned the availability, I was told that because it was Saturday, they couldn't confirm anything. I was essentially told to pay the diagnostic fee, accept that I had a non-working unit, and that there wasn't a repair solution as they don't like the brand I have and did not want to quote the part or repair. I wish they kept their word and said the diagnostic fee would go to the repair cost. What bothered me most was that the conversation then shifted toward pressuring me to purchase an entirely new system. When a repair part appears to be available directly from the manufacturer, being told it isn't available and then being pushed toward a full system replacement does not inspire confidence. The appointment started off great, and I was hopeful they would be a company I could trust. Unfortunately, by the end of the visit, I felt very uncomfortable with the information and pricing I was given. I would strongly recommend getting a second opinion and independently checking part availability and pricing before agreeing to a major repair or full system replacement with this company.

Hunter was very professional and explained all options. Overall we are very happy with the service…read moreas returning customers.

Our AC unit went out, and I called around to try to get someone to come out asap before the next…read moreheat wave in a few days. Rebekah was so great, and we were able to get same day service. There were a few companies that I called that seemed like it would be a ripoff or they were so eager to know upfront how old the unit was, I was pretty sure they'd just recommend a replacement. I'm not an expert on pricing at all for AC, but I feel like it was a fair, solid value for how long he was here, fixing the one upper unit and also cleaning and checking the lower unit. Aubrey came and was so professional and thorough and able to get our AC repaired and up and running. What a relief. It's possible we still may need to replace the unit, but it's good to give it a try to see if the leak repair will work first. We will most likely be signing up for their yearly maintenance package next spring to get things cleaned out and in good working order. Highly recommend!

I had a full HVAC replacement done recently, including the air conditioner, furnace, and cooling…read morecoil. The crew did a fantastic, high-quality job from start to finish. They were professional, punctual, clean, and extremely thorough. The new system works great. I highly recommend them for any heating and air conditioning needs

I'm SO glad to have finally found a HVAC company that I can truly trust!.....that's very honest,…read moreprofessional, fair, and do their work like a true expert. Why? To cut a long story short, I have not had good experiences with HVAC companies in the past where they try to scare you into paying for overpriced (and unnecessary) replacement parts, expensive service plans, and then end up doing shoddy work. This was why my AC never cooled like it was supposed to.....for the last 6 or 7 years! Until now. I had read through all the reviews on Yelp for a HVAC company I could trust, and finally narrowed my choices down to Stanley at Irvine AC. I emailed the company about what I needed done....that is, AC was not cooling as it should, and to have my themostat replaced to a smart one. The response was quick and detailed....and surprised me as it was on a weekend and I didn't expect any reply till the following work week. Anyway, I later learned that it was Stanely himself who responded to my email, informing me what he would do, what it would cost, and even made several suggestions on thermostats for me to consider over the rest of the weekend....I really appreciated that. Anyway, Stanley texted me 20-30 minutes before ETA...nice....and arrived on time. He nicely greeted me, came prepared with his bag of tools,and a fully equipped van, and was even respectful enough to have brought shoe covers so as not to dirty our floors.....very good impression made so far. Stanley went to the AC unit outside to do his diagnosis and some time later came back to tell me what he found and made suggestions to fix the problem. It seemed the capacitor the previous HVAC tech installed was an unapproved model, and they had left the gas caps off, which is why the AC's freon had been leaking all these years, making the air in my home not cool. OMG! I couldn't believe it....finally, a solution! Stanley then gave us a breakdown as to what everything would cost, and I was pleasantly surprised it sounded very fair (compare to my neighbor who recently had his AC serviced). He also told us what we did and didn't need, never tried to upsell me into expensive parts and services, and definitely didn't try to sell me some overpriced service plan. Just simple, honest, friendly and fair expert service...that's it. During Stanley's time at our home, we chatted about this and that, and this gave me even more confidence in his abilities, his personality, and his character.....not only is he a true expert in what he does, he's a good, honest, and affable person, and as far as I am concerned, this is exactly what I been looking for for so long.