I've had an amazing experience here, from checking in with Pam--who always makes you feel so welcome--to the complete treatment from A to Z that got me back to my normal self. Eddie was supportive, truly listened to where I was hurting, and helped me get back to a pain-free routine and lifestyle. I 100% recommend Eddie to anyone looking for a therapist who genuinely cares about getting you back on your feet. I will definitely be recommending them to everyone I know! read more

Pamela and Eddie alway make me feel at home. They work hard and are great with Physical Therapy. I recommend people to come t proactive Physical Therapy in Garden Grove. read more

Eddie and the staff at the Physical Therapy Clinic were very helpful and professional. Provided vital stepping stones for my recovery and getting back to 100%. Thank you! read more

The therapy has been very helpful. The therapist is very friendly and provides exceptional work

un muy buen Servicio muy amables la verdad los recomiendo mucho la atención es rápida

It's Tuesday. I'm here for the follow up. They confirmed they didn't call in my prescription from last Thursday, even when I called to remind them on Friday. The nicest nurse here offered a mild apology but still had the gall to hint that I called really close to closing time on Friday. I replied that it was supposed to be called in on Thursday. He just nodded and said he's going to see if they have time to do it today. How is this a medical facility?!? Teenagers turn in homework with more success than this place. Still no physical therapy. No help. Just annoyance. And near constant pain with ever increasing symptoms (widespread numbness, sciatica, walking like a pirate). Do not come here if you can avoid it. read more

I decided to call the clinic to check if an appointment was necessary, and I was informed that walk-ins are accepted. I arrived at 10:40, but the receptionist was quite rude, treating me as if I were ignorant and displaying her frustration, likely due to her dissatisfaction with her job. Now, at 12:22, I am still waiting. A woman arrived late, dramatically claiming she needed to use the restroom and expressing her disdain for being a patient. She mentioned being on her lunch break, completely disregarding the hours of waiting that others, including myself, have endured. It's incredibly frustrating to see someone cut in line while those of us who have been patient are overlooked. This place is unprofessional and shows a blatant disregard for people's time , practiceing female rights I guess gets you were you want to be in this clinic read more

The Customer Service front Counter was unprofessional to respond, and they were favoritism to them people. Obviously they don't have the knowledge about the patients Care. I'm not recommending anyone, read more

Went for a pre employment drug screening It was Eaton the morning So it was fast and simple The lady reception was really nice The guy receptionist could of been a bit warmer in greeting- not rude , but he was attentive as soon as I got there Easiest drug screening I've done read more

GREAT NEWS!!! Now open for work injuries 24/7. As of 9-1-21 Work related injury care is available here All Day, Every Day. Also complementary round trip transportation is available for initial injuries too. Call ahead if care is needed after 5pm and on weekends. A great asset to the OC community . read more

Submitted forms that needed a docter sign off that just said that my employee was treated there and no reponse, a few days later I call and they say I need to pay $25.00 for it to be done so I pay it, two days later they say it will be done 4 days from now. For a place cashing in on workers comp injuries they really need to do better with filling out necessary paperwork. read more

I came in today for a physical for a job and the experience here was very smooth. The front desk people were super friendly and explained the wait time to me as soon as I sighned in, so that was helpful. The back office guy even introduces himself when he called me back. Very professional. I even believe the manager was helping out at the front desk because they were super busy. Great experience over all. read more

I went here for a pre-employment physical And while the Doc was great he needs to re-evaluate his team and find people who can be kind and professional to replace the rude staff at the front desk. To the rude personnel, If you can't handle being a decent representation of your company with polite direct customer service I'm sure there are plenty of other jobs where your lack of professionalism could suit purpose. read more

Norma and Franky were very helpful and friendly during my pre employment screening. They answer any of my "dumb" questions regarding the X-ray and blood work. Highly recommend going here, the wait times were short at 9:30am and the front office staff was pleasant. Thank You for the great experience I have been through a few of these throughout my years and they didn't all go quite as smoothly as I was left waiting forever at other places. I even gave a student trainer a shot and drawing my blood. read more

Rude Employees Came in for a check up with an appointment. The emoloyees were rude and disrespectfull. Will never come back here again. Lizete was one of the rudest people I have ever met. read more

Yelp Challenge 2016 A good employer has their own doctor/clinic for pre employment type services, work related injuries, drug tests, illness or yearly/bi-yearly vaccinations. That's exactly what they do here and its open 24/7. Yup 24 hours a day. Which makes sense, since if you work graveyard and get injured you need somewhere to go. If you come during the late night hour you ring a bell to get in. The doctor is on call for the serious stuff. Located off Harbor and Palm in Garden Grove in a little 2 story complex. Its across from Chase. Your going to go upstairs. Bring in your paperwork and authorization from your employer and sign in. Super duper friendly staff. Well they better be, especially if they are about to give you an injection. Which is what I came in for. So I arrived, signed in and filled out my paperwork and faster than you can say Supercalifragilisticexpialidocious I was taken in the back room. I was in and out in minutes. I think I made the nurse nervous because he ended up bruising me. My wait was minimal, but I didn't require a whole lot. My visit required a return visit 48 hours later. Again I arrived and zero wait. I was in and out faster than Flash himself. I am a fan!! #1009 read more

I came here last Monday around 2:30 with a back injury I got at work from leaping over a creek. I guess I landed awkwardly and it caused my back to spasm and seize. Usually I just "walk it off" but I couldn't even walk at this point. Felt like someone shoved a cattle prod into my lower back and supercharged it. This is the first time I've been to this facility and provider as the last time I had an injury, we had Concentra as our occupational hazard health service. This place was much closer, much easier to navigate around. The medical plaza it located in has ample parking and clearly identifying signs for each unit. I navigated my way up to level 2 after I found parking, they have an elevator but I didn't try it. The actual establishment is run well enough. The doctors, nurses and other staff are friendly and helpful. I do feel though, which actually seems to be a lot of doctor offices, is why do they have you fill out paper work and questionnaires about your health if they are just going to ask you in the exam room? LoL Either way, they are thorough and attentive. Wait times seem to be on par with other "workers comp" health facilities. Dr. John is awesome. Helpful, answered all my "dumb" questions. He had me stand up and knew right away what was wrong as I couldn't stand up straight. He gave me some meds, a cortisone shot and an ice pack with directions of "modified duty" at work. One week has passed and by Friday of last week I was already feeling better! This is my second visit, which started at 9:30 and I'm now waiting in the exam room. No wait in the waiting room but 15 minutes so far in the exam. And I'm done! 10:05 and I'm back to full duty! Doc wants to see me in one week to be sure, do I get one more check in here! Thanks Proactive!! read more

Proactive Work Health Services - Comfy exam room. - Occupational Therapy Near Me - Garden Grove, California

Went in for a pre-employment drug screening. The Front Desk answered all my questions and was very helpful. The Staff. Doctor and the Manager. I believe she was the manager, said hello to me. I felt I was treated well and with respect. The whole encounter is something I expected. Wait Times are always an issue. It doesn't matter where you go. The length of time I was there was a little better than I thought. Other than that. My experience there went pretty smooth. read more

Physical assistant name Russell at Garden Grove Proactive, had a very bad disposition, he's rude does not listen, talks at you like he's the Adult and your the child when your grown and in pain . I'm not sure about his Education. It's obvious I have a sinus infection, the Bactrim was not working and my sinus on the right side is swollen and I asked what about a different antibiotic, his response was go home boil water put salt in it. And see the Doctor a week later.... I'm in pain have pressure and my eyes are running because of the sinus infection and he wants me to boil water... now I'm looking for a real Doctor to help me... and now I have to call all the proactive around. Sad sad sad for me, I really hope I can find help. read more

My experience at proactive has started off pretty rough horrible service actually from the desk. I'm going on my third visit to the office and so far to sum up what I've experienced from the front desk clerks (Diana) one of them that schedule the appointments have been really messy I went into the office and the front desk lady did not know I had an appointment, when she did find my appointment she said it was under a different time. I end up waiting for almost an hour seeing everyone that came in after me go in and out and until I went to the desk clerk to see why I was waiting for so long she said " OH the doctor had a couple of emergency patients that he needed to see" I'm guessing if I did not ask I would most likely still be waiting to be seen. The schedule was done by 2 people I actually called to make sure of the time and it was switched over the phone before the date but going into the office I guess it was never updated or noted. I tried to reschedule my appointment and Diana said there would not be another availability for two weeks after all that they put me through. The front desk clerks are the first impressions of what the doctors are it is not a good look and it makes you feel like you are not in good hands so I would think twice about going to this location. read more

People are nice, but we waiting for over an hour when there was only one person ahead of us. When we got in the room, we were asked similar questions that had already been filled out on paper. So, plan on bringing a book and patience. read more

They have poor time management skills. I've been waiting for over 40 minutes for an appointment made three days ago. They said this time slot was available when I made the appointment and now they say they're busy. An office should really prioritize appointments over non-urgent walk-ins, which is why this office has poor time management skills. On my initial appointment the doctor recommended a medical device and upon finding out they didn't have it in stock changed his order and told me the injury wasn't as serious all of a sudden to really need it? I'm just here to have them close up a case for work. Wouldn't be here if I didn't need to be here. read more

This place is get great, very professional, and friendly staff for sure. First time coming here for a new job I recently got hired for. They offered me water and always made sure to try and get me in and out read more

Great clinic! I had a lower back muscle sprain that was causing me a great deal of pain. I came here and got checked out. I waited a while to be seen (45 min?) but they had excellent service. Staff was friendly, they educated me on how best to manage my pain, stretching, and etc. They knew what paperwork I needed to get back to work. Dr. C had great bedside manner-attentive and understanding! The nurse I had was wonderful. I am glad I got to be checked out here. At my follow up, I was in and out in 15 min! Thank you guys! read more

Came here for a back injury. Outstanding service and friendly professional staff. A++ for treatment. Dr C was the best! Very patient and explains everything . Doctors make me nervous but he really left me feeling I was in great hands. read more

This place sucks. Highly unprofessional. Wait time is atrocious. No matter what time your appointment is you will wait at least 30 minutes before being called and then an additional 20 or 30 minutes for the Doctor to actually see you. I'm only here because my job chose this place. They even got my chart mixed up with another patient. Even 1 star is too much for this substandard clinic. read more

I recently went in for a work related injury. Everyone knows going to the doctor is sometimes not a pleasent experience. This was not the case here. Friendly staff. Doctor was very informative and super nice. The guy that performed my x-rays was very gentle and helpful when trying to lay on the table. The office was nice and clean. The location is very convenient too, plenty of fast food places to choose from! read more