On May 20, 2020 my house had water leakage. Water was all over our bathroom, next bedroom, living room, and kitchen. I called a plumber and got introduce to Procore Restoration Services - Gerardo Arias, Steven Arias and his team. The team restorations that anybody can count on. From the day of my house issues to the end they represented me even up to now. They did not stop representing me and fight for my rights as an insured to Automobile Club of Southern California (AAA). AAA gave us hard time in solving and paying my restoration team. The Procore Restoration Services are teams that not only have excellent workmanship, knowledgeable, helpful, and understandable. I build up friendship with them. Anytime I called and asked questions they are always there even days and night. They quickly respond anytime you needed them. I am comfortable working with them that I even gave them power of attorney especially when I was under surgery recuperation that my insurance AAA don't have. The Procore Restoration Services found were able to identify wet damage spots in my house. They were able to answer back professionally all of my home insurances investigations. They are the team that you can count on and highly recommendable. They truly went above and beyond and I can't tell them how much I appreciate all the help to me. Thank you all so much for doing a great job. The Procore Restoration team were always pleasant to work with. All of you did a great job, were very thorough, and were very timely about the work performed. On March 2, 2021 my house upstairs bathroom ptrap leaked and messed up or damaged my ceiling. Again, who do I call? Of course, ProCore Restoration the team that showed up with no hesitations. Mr. Gerardo Arias and Steve put again as their priority. ProCore Restoration removed all drywall that were damaged and dried. I cannot thank you enough for understanding my current financial situations. Mr. Gerardo Arias have good heart especially for people who are having financial hardship. May you and your family be blessed by our almighty God. I wanted to express again my appreciation for the way the pack up, restorations, repairs, friendship, and advises. I have no doubt that Procore Restoration Services as a whole always provides exceptional work. However, I wanted to send along a THANK YOU to YOU both for the way you guys handled the situation into my house especially dealing with my home insurance. Thank you so much for all your hard work and great services. Score should be EXCELLENT and not great. V/r, Maria Marquez read more

On May 20, 2020 my house had water leakage. Water were all over our bathroom, next bedroom, living room, and kitchen. I called a plumber and got introduce to Procore Restoration Services - Gerardo Arias, Steven Arias and his team. The team restorations that anybody can count on. From the day of my house issues to the end they represented me even up to now. They did not stop representing me and fight for my rights as an insured to Automobile Club of Southern California (AAA). AAA gave us hard time in solving and paying my restoration team. The Procore Restoration Services are teams that not only have excellent workmanship, knowledgeable, helpful, and understandable. I build up friendship with them. Anytime I called and asked questions they are always there even days and night. They quickly respond anytime you needed them. I am comfortable working with them that I even gave them power of attorney especially when I was under surgery recuperation that my insurance AAA don't have. The Procore Restoration Services found were able to identify wet damage spots in my house. They were able to answer back professionally all of my home insurances investigations. They are the team that you can count on and highly recommendable. They truly went above and beyond and I can't tell them how much I appreciate all the help to me. Thank you all so much for doing a great job. The Procore Restoration team were always pleasant to work with. All of you did a great job, were very thorough, and were very timely about the work performed. I wanted to express again my appreciation for the way the pack up, restorations, repairs, friendship, and advises. I have no doubt that Procore Restoration Services as a whole always provides exceptional work. However, I wanted to send along a THANK YOU to YOU both for the way you guys handled the situation into my house especially dealing with my home insurance. Thank you so much for all your hard work and great services. Score should be EXCELLENT and not great. V/r, Maria Marquez read more

If you are just beginning the process of looking for a company you can trust completely ProCore Restoration is the number one company in this field. Gerardo with ProCore is a hard working, honest, extremely knowledgeable individual. We were put at ease, and instantly knew we made the right choice in hiring this company to safely remove dangerous black mold from our kitchen. They are the professionals that you want in your home during this most stressful time. They are clean, courteous, and trustworthy. We had no idea how important it is to your health that this be done correctly. Gerardo explained every step along the way, and was helpful in detecting where the problem originated. We are beyond grateful for the restoration of our health, and life! Which is priceless! This is a very extensive process, and if you want to hire the best at a very affordable price you will not be dissatisfied. I am a realtor, and I have hired many contractors over the years for many different services, and I cannot say enough how impressed we were with this company ProCore. The level of service provided really exceeded any other contractor services we have ever experienced. Gerardo left the space spotless, more than before they arrived to begin the process of mold removal. The other very impressive aspect was they personally own, and use the highest quality equipment to scrub the air inside and out of the air tight containment area. They aren't bringing outdated old rental equipment into your home! The cleaning systems they use have the highest rated filters available. Please don't risk your health, or your precious families health by hiring anyone else!!! read more

I want to give Gerardo Arias and his entire team at ProCore Restoration for the outstanding work they did on my home recently. I had no idea the extensive damage water caused in my home. Mr. Arias from ProCore Restoration explained the dangers and processes in detail but in a way I could understand. Without ProCore's assistance, my home would have been damaged more extensively not to mention the danger to the health of my family. The level of professionalism is 2nd to none from Mr. Arias and his team at ProCore Restoration; even though I was displaced from my home because of the damage and subsequent repairs, it was well taken care for. Mr. Arias was pro-active giving me constant updates; he definitely had my best interest (and sanity) in mind throughout the entire process. All our belongings were packed neatly and put back in a professional manner; the house was left spotless by the team at ProCore Restoration. Although it was not a pleasant experience to suffer water, mold, and asbestos removal, the team at ProCore Restoration gave me peace of mind. The equipment used was state of the art (very impressive!). The entire process lasted about 8 weeks; when I finally returned home, my house looked great! I give Mr. Arias and his entire team from ProCore Restoration my highest grade and recommendation. There is no better company to have work done; all at a very reasonable price. I want to thank everyone at ProCore Restoration for taking care of my house and the health of my family! read more

Amazing experience with the Pro Core team! From the very beginning, Gerardo was honest, knowledgeable, and patient. He explained the possibilities of mold, potential risks, and remediation process. He also took the time to educate us about financing and how insurance might apply since we weren't sure how our policy would cover the damage. We were grateful for the information he informed us with. Once we decided to move forward, he scheduled the job and gave us a realistic timeline. He was very punctual with the timeline he provided. After the remediation started, he notified us that we had a larger area that would require remediation. We agreed to have that area meditated, and he took initiate to pack up our belongings to continue. To top it all off, when Gerald packed the additional remediated area belongings, he found an engagement ring my husband had lost, and returned to us. If you're looking for a trustworthy, professional, and knowledgeable mold remediation company in San Diego, I highly recommend Gerardo and the Pro Core team. They take pride in their work, communicate every step of the way, and truly care about their customers. We are incredibly grateful for everything they did for us. read more

First I want to thank Gerardo Arias, from the moment he walked in he assessed our situation right away. He informed me of what needed to be done in our kitchen and bathroom, it seemed very overwhelming and I was a bit nervous and apprehensive about the whole restoration process. Gerardo, took control of everything and put my mind at ease, he informed me of the different companies that would be coming out for the asbestos that was in the flooring, worked with our insurance company and kept them in the loop step by step of this process. We have had the same insurance company since 1960 and have never filed a claim, and when disaster struck, I didn't know the first step to make, so I interviewed a few different restoration companies but the knowledge that Pro-Core had and how easy it would be made me choose their services. The best decision I've made, I am completely satisfied with the work and professionalism that Pro-Core has shown I would not hesitate to use them or recommend them to anyone who needs restoration services. A little side note- Thank You Gerardo again, if not for you and all your hard work I would still be having restless sleepless nights.... read more

I was introduced to ProCore and Gerardo through my real estate agent, about 1 year ago, when a residential property I was selling had a small, but damaging flood. Gerardo and ProCore handled the issue with the utmost professionalism. From the beginning of the process, I had no doubt the issues would be dealt with efficiently and thoroughly. When mold is involved, safety, containment and proper testing are essential. Gerardo exceeded my expectations on all fronts. As a real estate investor, in the past year I have called upon the services of Gerardo and ProCore multiple times...ProCore will always be my "go to" service provider! In an industry where bids and recommendations on water damage and restoration can vary tremendously, ProCore's service is consistently exceptional and honest. Thank you ProCore for all the hard work! Your excellent communication, dedication to actual perfection, ethics and accountability and the fact that you provide services and solutions at a fair price put your company far above and beyond the competition. For all the reasons above, ProCore is a company that genuinely earns your "trust" and they are simply the best! read more

Thus review is long over due, .... i greatly apologize and wanted to be sure to recognize what a great company this is. I don't normally write reviews but the level of service I experienced made me feel the need. We had ProCore Restoration our to look at surface mold issues in our downstairs almost dungeon like room... the technician was so helpful, he explained that it's temperature + dust + to flat wall paint that is causing the issue, and recommended repainting with a semi gloss or eggshell to help the surface not be so pourous... we have a flipped house and I was even shocked when we moved in that they decided to paint in flat (I guess they don't have 4 kids ) .... anyways the solution was so awesome, when I imagined at least need to dig in the wall a little... what a great company that cares about the customer in not only cost but inconvenience... thank you so much ProCore Restoration! read more

recently had the pleasure of receiving invaluable advice from ProCore Restoration and I couldn't be more grateful. What sets Gerardo and his team apart is not just their expertise in restoration, but also his genuine willingness to help without expecting anything in return. From the moment I reached out, Gerardo demonstrated an exceptional level of professionalism and commitment. Despite not charging for his services, he took the time to thoroughly understand my situation and provided expert advice that surpassed my expectations. Thanks to Gerardo's guidance, I was able to resolve the potential mold problem on my property. His generosity and expertise have made a significant difference. If you're looking for a professional who not only knows his craft but also genuinely cares about helping others, Gerardo is the one to call. Thank you, Gerardo, for your exceptional service and kindness! read more

I'm a real estate agent that encounters mold or mold suspect situations way more often than I want to. But until I met gerardo and his team the process and remediation was really foreign, but he and his team have been able to evaluate and identify the issues and how to solve it scientifically and legally. His expertise and experience has saved many transactions, helped buyers actually close and move into their homes safely and confidentially and not cost them their homes yet provided solutions to ensure the buyers feel safe taken care of and the sellers are providing the right solution and completion that protects everyone. Gerardo and his team at Procore go the extra mile to make sure everyone is comfortable and at a reasonable price. This is the only company out of many that my clients don't feel gouged! Love you Gerardo and I appreciate all of your services for my special clients read more

My wife & awoke to a large leak in our home at around 11pm which unfortunately caused significant damage. We had another company come look at the damage with zero equipment & terrible customer service. Thankfully we came across ProCore Restoration & I must say they are the most honest company we have ever dealt with. They showed up ready to go with high-tech meters & thermal cameras to accurately assess the damages & while Gerardo explained to me what the process was his team immediately got to work. Let me tell you these guys work hard! If I could give them more stars I would they gave us peace of mind in this very stressful situation. As a homeowner it is very reassuring to deal with companies like ProCore who really do have your best interest in mind. Give them a call you will be glad you did, thanks again ProCore keep up the great work. read more

The ProCore Restoration Team was outstanding. When you have a leak or water damage you want it cleaned up as soon as possible. I had a leak in my master bedroom wall. ProCore showed up immediately after calling them and got to work. Geraldo was very informative with the options we had and what work needed to be done. He was also very helpful in walking me through the insurance process before I even called and made a claim. Throughout the next several days they got the job done and were very clean and thorough (never any mess left behind). Geraldo also put me in touch with a contractor for the rebuild and checked in with me through out the process until everything was back to normal. I don't leave that many reviews, but have to say they did such a great job I had to spread the work about this team. read more

Our experience with PROCORE Restoration was an amazing one. We started out with a couple of bids from other companies. After speaking with Gerardo and seeing how the bid was much lower I thought was is too good to be true, however it WAS absolutely TRUE, not only did they save us a lot of money they were able to saved the tenant's furniture as well ,which they were very grateful for as well... PROCORE did an amazing job they were professional they worked hard and they were very thorough... We appreciate their advice, service and honesty these traits are very hard to find in a company these days ,so if you're looking to save money and you want honesty and someone who will work hard and do what they are paid to do, Then definitely PROCORE is your choice... for all your restoration needs. read more

Geraldo and Steven were very pleasant to work with. They are knowledgeable, very professional and meticulous in carrying out the remediation work at my home. They took time to explain their work process. They built the containments with such care - they used painter's blue tape beneath the strong yellow tape to protect the paint on ceilings and walls, so that the need to touch up paint after the removal of containment was minimum. Through out the cleanup process, which involved cutting drywalls, there was no dust in the house outside of containments. I highly recommend ProCore. Should ProCore come on site to assess your damages and give you a quote, please make sure you are speaking with Geraldo or Steven and the business phone number is (619) 246-4596. read more

While I was out my laundry room flooded and caused water damage to multiple rooms in my home. I'm so happy with my choice to call ProCore. First of all ProCore is a smaller company who takes great pride in their quality of work. Gerardo, the owner of the company personally did the work at my house. Gerardo was very respectful of my home. Honestly, the cleanest contractor that I have ever used. His cuts in my walls were all straight/professional. The tools he used to perform his work are first class. He uses a saw that hooks up to a HEPA Filtered vacuum to eliminate drywall dust from scattering throughout the home. He worked flawlessly with my insurance company. Do yourself a favor and give Gerardo a call, you won't regret it. read more

I wanted to take the time and write another follow up, even after 5 years later. This company provided us a service as expected but has continually gone above and beyond the normal expectations unlike any other customer service I have experienced. There have been a few times when I had questions regarding my home with new events arising within it and Gerardo has without a single hesitation, continued to make sure our family is safe. He answers our questions with the utmost honesty and has the highest level of integrity. I wanted to publicly thank you for helping us keep our family safe and out of harms way. You're an amazing human being. Thank you. I recommend this company with every fibre of my heart. read more

We had black mold in our walls in several places due to a structural defect in our home. Gerardo worked tirelessly and within just a few days had removed all the contaminants. He helped guide us through the process of remediation and gave multiple professional referrals to help expedite our process of remediation and construction. If I had to relive this event I would not hesitate to call ProCore. If I have the opportunity to send referrals to Gerardo in the future I will, he was professional, efficient, knowledgeable, as well as friendly. It can be awkward having strangers work long hours in your home, but Gerardo is trustworthy and cares deeply about the quality of his work. read more

The service we received from ProCore Restoration was outstanding. We had just bought our first home and had water damage occur. We really weren't sure what would be covered by warranty/insurance. Heraldo fit us into his schedule last minute and showed up immediately. He was extremely professional and his 25 years of experience showed. He walked us through the entire process of restoring our kitchen and guided us through every step of dealing with insurance. His quality of work was top notch and he displayed integrity and professionalism through the entire process. I have recommended him to everyone I know and couldn't be more pleased with the way he took care of our situation. read more

We had water damage in two of our bathrooms and part of our master bedroom. From start to finish Gerardo was so easy to work with. He was friendly, professional, and knowledgeable. Gerardo was also extremely helpful in working with our insurance company and ensured that they covered all of the work necessary to not only restore the damaged area, but also reconstruct them. He made himself available whenever we had questions and went above and beyond to try and make sure we were inconvenienced as little as possible throughout the process. We will recommend him to everyone we know should they experience water damage or mold issues. read more