It's a nice salon with a good collection of colors. They're definitely big on the upsell and will put the pressure on for wax, nail art, massage, etc. their prices for a deluxe manicure and pedicure (no gel or dip) seemed on par and I didn't realize until after I checked out that I was charged higher than the posted rates. Not sure if that's because of an incurred fee due to using a debit card but they really need to post that or inform their customers. I tipped 20%+ on that total so walked out with a manicure, pedicure, simple nail art and massage for $109 after tip which seemed a bit high. They will also joke quite a bit with you if you seem far in between appointments. It didn't really bug me but if you're self conscious at all, something to be aware of. In reading over reviews I'm glad they're under new ownership, they just have some additional things to work out. There was no offer of any beverages or anything like that. read more

Tracy does he most amazing hand-painted artwork on my toenails, and Jasmine's skill at acrylic fills with gel overlay makes my nails look so natural. The other ladies are good, but they really try to up-sell you. read more

These guys are awesome. I used to get only my toe done here but now I get my acrylics too! They are so sweet and their designs are insane. I have literally brought in a design from the internet and they've been able to match on my fingers, insane! I always go to Jasmine, she's my favorite and I love our conversations. Honestly, the best around. read more

Professionails - Dropped my 5s, camera won't focus. Design on green nail is a Kiwi - Nail Salons Near Me - Mission Viejo, California

Was taken twenty mins after appointment. Nails are sloppy and not painted to the edges. Ladies were ok but work very slow and inefficient.

I would not recommend PROFESSIONAL NAILS due to the fact that it is very poorly administered and the girls are not very friendly I would definitely go somewhere else that does as good a job with better customer service read more

I just had my nails done and boy do I wish I had gone somewhere else! Very expensive and not done very well. I had gel done, but the bail polish doesn't cover the whole nail. The cuticle area is very messy too. read more

I have been coming here for years. They are very creative and will do any design that you show them. I won't go anywhere else! read more

I live in LA now, and any time I'm in town I rush in to see Leanne. I've been seeing her for years now and she simply is the best. Always friendly, and does such a wonderful job, never rushed. Moving away and having to go to other salons only makes me appreciate her and Professionails more. read more

This nail place used to be called Nails by Holly! I have been going here for years and was referred to them by a family I used to coach. All of the women in the family had the cutest designs on their toes and I had to have them. They referred me to Leanne! The rest is history. I have been seeing Leanne for the past 10 years! She is extremely talented. All of the designs are done freehand! Another plus is that the designs stay for at least 3 weeks! I'm pretty harsh on my toes with constantly running and working out! Next time you want happy toes, check out Professional Nails and Spa! Ask for Leanne! read more

Honestly I've came here 3-4 times and I can say this is at the bottom of my list and i've been to a couple places. They always mess up my nails and they're always simple.The powder they put over my nails is always uneven. They are always rushing my nails and overcharge me for what they do. I will never be coming back. If i could put 0 stars I would. Also I would Like to add that the last time I went they were talking about my mom because we didn't want to leave and come back in an hour. They were whispering right in my face. read more

Tried this place after reading the great reviews. Unfortunately, my experience was different. They were good about fitting me in as a walk in and the girl that did my fill was nice. However, my nails began to lift from the bottom within a couple of days and I had to go back to my usual place to have a new fill done much sooner than I would like. read more

Not the level of service I expect when paying $75 for a shellac mani/ regular pedi. The two girls that were doing my hands and toes barely looked at me the whole time, and majorly rushed the services. The shellac wasn't very even and they didn't want to wait for the proper drying cycles to finish, so it didn't get to set like it should have. Overall wouldn't return - you definitely get more bang for your buck elsewhere. read more

awesome assortment of nail designs! a little pricy, but the facility is really clean and the staff friendly. will return :) read more

This place is the BEST! After moving here from NYC, I could not find a good nail spot. i tried every salon in Newport and Laguna and could not find someone that did my nails the way that I prefer. After noticing a friend's nails, she sent me here. JEN IS AMAZING!!! I drive 30 minutes without traffic, and much more with traffic just to get my nails done every other week. All the ladies are nice, and the salon is super super clean (something I am very particular about). If you are looking for a good nail salon is Southern California, this place is it :) read more

I came in for a gel polish change in between classes. I spent more on a gel polish change than I would have if I just got the manicure. I wouldn't mind spending $34 on a French gel polish if it actually looked good. The gel polish isn't only on my nails, but my cuticles and surrounding my nails. The white doesn't even cover the whole top part of the nail, and there's a clear gap in between the end of the white and the end of the side of my nail. The thickness of the white polish is uneven, some fingers have a thin line others have thicker lines. The lady buffed my nails so much and when she was buffing my middle finger it hurt because she buffed one spot so thin it was red. My nails are now extremely thin which I hate because they're already thin naturally. She filed my nails way too short and then complained that they were too short. Then when I went to pay, she asked if I wanted the tip on the card or if I had cash. I didn't intend to rip because my nails looked bad but I felt too bad to say I didn't want to give her a tip, so I ended up tipping her $4 and realized I said 4, when I meant to say 2. If you're looking for okay nails, come here. Other than that, I probably won't return. read more

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I came here because my mom said that the lady that does her nails she is pretty good,unfortunately she was booked the whole day so she couldn't do mine i went ahead and did my manicure and gel with another lady. Worst experience ever the nails came out sloppy and chunks of gel in the nails. Paid $40 with tip!! I did say something but it looks like she didnt care!!! read more

I am still on a quest to find a phenomenal place to have my nails done in Orange County. While Professionails is the best place that I've found thus far, it is far from a great experience. The highlight of this salon versus others is that they specialize in designs, you can ask to see the nail basket and they will happily create designs on your nails. Just beware, several of the technicians are actually rather unskilled at the designs, even though they will nod and tell you they can do them. For instance, I had one lady who spent 30 minutes re-doing my toenails because she couldn't get Minnie Mouse just right. The next time, I chose a design that looked like giraffe spots but the way it was painted on my toes it looked more like gold nails with brown polka dots. I was not impressed and have gone back to plain, design-free nails. Last week I made an appointment to go in with my daughter and two of our friends. I asked for mani/pedis and I made an appointment for a specific time for four of us so that we could be together. When we got there, they tried to talk my daughter into sitting across from us so she wouldn't take up one of the pedicure chairs. When I protested, they rushed the two of us into two of the chairs, assuring us two more chairs would open up soon and our friends would be sitting next to us. I kept asking when the chairs would open up, and they kept telling me "Yes, no problem, she's almost done". It turns out that by the time they seated them next to us, roughly 45 minutes later, they actually asked us to get get up and move to have our nails dried so that they could seat someone else in our place. It kind of defeated the purpose of us spending a total of $200 so we could go and have a "girls afternoon" together. All in all, if you need a place that is marginally better than Happy Nails, go here. Otherwise, keep looking. read more

This is the best nail salon in the OC. For the best designs you've ever seen you've gotta go here. They are truly artists!!

I went here the other day for a pedicure. I was in a hurry and the guy said there was no wait. I waited 10 minutes. Whatever. Then I noticed they didn't clean the tub for my feet, disgusting. Even worse, their "clean" utensils are not cleaned before every person. They open a plastic box with the word clean on it. It was not sanitized. The older woman doing my toes asked me 6 times, after I told her not to cut my cuticles. I know I'm not the norm with skipping the cutting and asking they just be pushed back, but I've gotten an infection before from it. Lesson learned. I was super annoyed she asked me 6 times if she could cut them. Um, seriously?! I'm the customer and said no. Pushy pushy. Then she tried to keep selling me more upgrades and a massage. I had to pick up my daughter, I told her 3 times. Overall, a very annoying pedicure. But, it was cheap. read more

Made an appointment for 2 o'clock and didn't even get into a chair until 3. Ridiculous. Need to plan better. I was happy with my nails when I FINALLY got them done! read more

Shittiest manicure in my life. I came in with decently long nails, to which my lady cut off right away, then later blamed my 'short nails' for the most terrible 'rose' that I have ever seen. She topped it off with neon green leaves. read more

Professionails - Nail Salons Near Me - Mission Viejo, California

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I needed to find a nail place and tried numerous places until I went into Nails by Holly. I am so happy, everytime I go there my nails always look great. I have never had a bad experience there, they do a great job on acrylics always look natural. My pedicures are great as well as their eye brow waxing. I had a facial there today and it was the most relaxing and enjoyable facial that I have ever had. I am there every two to three weeks for my nails, and brows and am a happy customer. read more

This is the worst salon in MV. The service is terrible! The girls do a half ass job. I was so unhappy with my pedicure I left before the polish portion. They still charged me $17 despite my unhappiness with the level of service. The girls just talk to each other & don't put any attention into customer service. If I provided the level of service this salon does to it's clients I would be out if a job. Terrible place! read more

Love this place!! Did such a great job on my toes and gave me an awesome design. Plus they were able to help my ingrown toe nails on a way other salons haven't before. I'll keep coming back for sure! And Leanne is amazing. She is the best! read more

Amazing mani with Elisa and pedi with Tammy. This place is right by where I take pure barre classes so very convenient to come by as a treat afterwards! read more

I love that they have a basket if designs to Pick from and you can change any of the colors on the designs to customize it to your liking. The place is nice and clean, the ladies working there are friendly. The massage chairs are nice as they have a lot of options as to the type of massage and where on your back you want it. It is my new favorite nail place! read more

This is my go to nail salon! Rose is the best! The only downside to this salon is I have never been sat at the time my appointment is at. I usually have to wait an extra 10-15 minutes which is really frustrating. If they just got better at their appointment scheduling they would have 5 stars from me! read more

First off, I have been coming here for YEARS. I have to agree with Elyzabeth and say these 1 and 2 star reviews are pretty surprising. Not to mention many accusations are false. I have sat and had my nails done here, more times than I can count, and can attest for the fact that all the tubs are cleaned after each pedicure. I have sat there and watched them do it, time and time again. Additionally, all utensils are cleaned and sanitized in the back. They put the clean utensils in their boxes when they come to your station...once used they put them in the box and bring them to the back again to put them in the sanitizer (again, an action I have watched time and time again) With all this being said, I will admit there are some technicians who aren't the best. I have made the mistake of going to someone other than the two ladies that I consistently have do my nails and was not overly impressed (Rose is always my gal. She is AMAZING.... If I absolutely must have something done when she isn't available Cindy is my back up) As far as pedicures go, Im less picky there. I have never had any complaints with my pedicures but its true that some girls can be overly pushy on the "up-sells", which can be super annoying. Be sure to make an appointment vs walking in. Most of the customers here have been coming for years and schedules can be tight for the better technicians who aren't new and have a steady clientele.... Go with Rose or Cindy (or LeighAnn for a pedicure- she does amazing designs) and you wont be disappointed. read more

This is my favorite nail place. Not only are ALL of the employees kind they all do a great job. IVY is my girl and she does the best gel and pedicures. She can paint any design and makes sure you really like it. read more

Horrible! I'm sad that I even ventured from my regular place. My kids and I were at the mall and apple said it would be 2 hours for my iPhone repair so I made the HORRIBLE mistake to try a new nail salon. The customer service was awful and although I could not understand what the nail techs were saying it was evident that they were arguing about something so that was rude. I asked for an extra massage for my son TWICE but he didn't get it, they punctured his nail bed when cutting his cuticles, my daughter's mani/pedi took twice as long as mine and my son's so I thought at least she had a good experience -NO. She wanted to cry by the time we left, her finger was also cut during the cuticle trimming process, her nails looked like a 10 year old painted them and the polish started chipping off the very next day. She said the lady kept roughly trying to re position her legs/feet and hands/arms and during that pinched her at times because she was trying to move her too roughly. I had gel so they had to remove the gel but my nails are completely scratched from their removal process (and believe me, I've been getting gel on and off for years so this isn't my first experience with removal). My nails/fingers literally hurt; for 2 days. All of this agony and I still had to pay over $100! The guy behind the counter said "Sorry, next time just ask for a regular mani/ped"... but that is exactly what I asked for! NEVER EVER would I recommend this place to anyone. read more

I would not go back. I had acrylics put on and they were pretty painful for a few days before I noticed an infection starting on my right pointer finger. Plus the french manicure on the acrylics was not done with the color I asked for. And while filing, the woman filed right through the skin and it bled pretty bad. I think she was in a rush. Not the best experience and will most likely never go back. read more

Best mani/pedi's in Mission Viejo. The nail designs are all done free hand, the nail technicians are all friendly.

$21 for a spa pedicure...not bad at all! Although I'm not usually big on detailing, since it is their specialty, I opted for a snowman on each big toe and snowflakes on the others. Even though my feet were twitching, the designs came out quite well. My technician was friendly and sweet. Only complaint: the banner in the store said it would be $4 for designs, but no one informed me that was per design until I saw my bill. read more

All the ladies there give the best pedi and mani!!! Everytiem I go I never leave disapointed!!!!

Terrible service!! The lady I got completely rushed my manicure!! Didn't clean up the excess polish around my nails... And also kept bothering me, and asking me if I wanted to have another nail design when I kept politely saying no thank you!! My mani pedi looked like a third grader did it!For the crappy service I got, it cost me $50!! Crazy right??!Never again will I return to this location !! I read more

Professionails - My embarrassing nails - Nail Salons Near Me - Mission Viejo, California

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Now that Im a nail tech myself i decided to treat myself and have someone else do my nails. Besides the hour wait, they reused callus scrub, nail clippers and lady made my toe bleed by removing too much.Did I mention, I noticed that after a customer left, they sat someone else down without cleaning the pedi chair or tub. read more

This place simply sucks. They were lazy and rushed me out, meanwhile doing a terrible job on my nails and commenting about how short they were. I was under the impression that they were skilled enough to paint any sort of nail, trimmed or otherwise. Apparently not. read more

Pedicures last FOREVER and they offer the most amazing hand done nail designs. I like a Burberry type plaid design, but they literally have over 100 to choose from (animal prints, holiday themes, etc.). Reasonable prices, but always crowded so make an appointment if you are in a rush. read more

I had the greatest experience with Lisa. She is amazing. The whole team treated me so kindly. I am now a huge fan and found my nail place after months of searching! read more

Super DISSAPOINTED!! I have been going there for some time to get my nails done usually i get gel manicure as with my son it will stay on for weeks and not chip they are highly overpriced so i bought my own product for the next time i went in. I called ahead to see if it was ok and they told me it was fine and would only charge me for a manicure price as Gel nails there cost $37!!! More then it would cost for a set of acrylics!! FOR NAIL POLISH!! After the girl completed my nails she said that she spoke to Holly and they still would have to charge the full price even if you brought in your own product this place is a RIP OFF!!! read more