Been here every time I'm in the area and have had the same thing every time. The breakfast sandwich is absolute delicious and an amazing value at $4.50. Fresh and generous ingredients. Crisp lettuce, soft bread, fresh tomatoes, onions, choice of ham or bacon. Excellent every time. Best sandwich I've ever had. read more

Pronto Cafe - Breakfast Sandwich - Outstanding - Cafes Near Me - Commerce, California

There ice cream flavors were very limited and they had overpriced juice my dad was like I couldn't bought a whole box of juice for the price of this one. The coffee was okay but still a bit overpriced for my taste. For a coffee shop we were happy to find one but it def needs some work there are a lot of customers shopping and ready for food but next time I'd possibly just walk all the way back to the food court than spend my money in here read more

Pronto Cafe - Cafes Near Me - Commerce, California

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This place is always so crowded, with good reason. Ice cream portions are huge and so good! There's sandwiches, drinks, etc. We went back to grab a selection of macarons. Soo cute, love the characters and variety of flavors. Friendly staff and lines go quick! Will definitely go back. read more

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5 stars because the portion size is GREAT for the price!! But please offer more flavors, they only offer like 6 flavors. The picture below does not do justice to the portion size I had to eat some of the ice cream before I could squeeze it into the cup. I got a cup which I recommend because the ice cream portion is large and starts to melt so the cup helps with the mess. read more

Pronto Cafe - Cafes Near Me - Commerce, California

Staff friendly, desserts are delicious, portions are huge, restaurant is okay clean, prices reasonable, will return. read more

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Huge amount of ice cream. Good for ice cream lover. The taste is just general that nothing special. read more

Pronto Cafe - That is a lot for one cone. - Cafes Near Me - Commerce, California

They have Really bad customer service They just look at u and ignore u and move on to someone else I don't know why they even work there when they can do their job right read more

The service was nice but the ice cream was so bad. I got the green tea ice cream and it barely tasted like green tea. The sweetness overrides the flavor. It's good if you're in a rush and you just want something quick to eat but I wouldn't recommend it if you're looking for good ice cream. read more

Pronto Cafe - Green Tea Icecream - Cafes Near Me - Commerce, California

Rude af, went in, guy at the register looked at us like weird animals. we were confused where to order, guys at the ice cream looked at us even more weird. we had to ask where do we order, and pointed is where too. Good services starts from the minute you walk in the door. Horrible customer, might wanna train your staff to smile be attentive, at least earn them a tip. - that's a negative star read more

PC has the traditional good ol' fashioned flavored ice cream. Perfectly soft enough. Single scoops are awesomely giant sized. Totally shocked and thrilled that my mid-shopping snack was far from a let down. In fact, best decision of the day. Waffle cones are super fresh. Not too soft or hard or small. All around... "I want more!" Friendly and efficient service. Only thing I would recommend is allowing you to pay for your ice cream before making you balance the cone with the wallet. read more

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Went in there to pass time while wife was shopping next door, to get a ice cream cone for the kid, and a cappuccino for myself. The cone was alright, I guess, but the cap tasted moldy, and to add insult to injury, I saw one of the guys drop the metal espresso cup on the floor, and he just rinsed it instead of thoroughly cleaning it. Ew! read more

I was in line for ice cream but the worker told me I wasn't in line when the loop fo the line was literally empty. I stood behind a customer who was currently waiting. When I walked up to the window to order she said I wasn't in line ?????? She needs to stop being so rude and condescending read more

Went to this mini cafe with my son , got him a cinnamon swirl bread , it was bland as hell and hard even when warmed up I ordered myself a mocha iced coffee , hay dios it tasted really gross , and strong !! Just don't go here don't recommend at all read more

This is one of the few food available in the Citadel outlet. The cafe has more ice cream flavors to pick from their list! Each ice cream cone is so big, I can't finish all by myself lol. read more

Pronto Cafe - Cheesecake flavor - Cafes Near Me - Commerce, California

Not stroller friendly ... Booo!! and the ice cream was too soft and mushy .. If that makes sense. Good service though :) read more

Pronto Cafe - Cafes Near Me - Commerce, California

Macaroons are overly priced..kept refrigerated and the staff has a very bad idea of customer service.I would rather buy mochis than macaroons..No smile on that lady's face nor a thank you even after I bought $26.00 worth of macaroons for the first time..NEVER EVER COMING BACK HERE AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They give u a box if u buy min 6pcs.. buy 2-3 pcs you end up getting a small plastic bag ..on a rainy day ..i asked if I could get a plastic shopping bag to hold the box and the small bag..Lady says NO.. There goes my business...bye bye !!!! read more

Earlier today me and my friend Jerry were waiting outside the Nike Store, waiting for them to open, meanwhile we were waiting, we wanted to get iced coffee and apparently Pronto Cafe doesn't open untill 10:00. The employee at pronto only open the doors 30 minuets prior to a employee from nike, and left us outside. That was really rude and disrespectful. The employee from pronto was a blonde girl, about 20 years, with glasses. I give pronto 2 thumbs down!!!! read more

Awesome selection of macarons. I can't wait to go back and try more flavors! Yumm! read more

Pronto Cafe - The macarons are soooo good!!!! - Cafes Near Me - Commerce, California

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Assortment of sandwiches, some soup, and bakery items. Also has ice cream, smoothies, and a vast array of coffee drinks. Also has the 4 selection Gold Peak iced tea dispenser. Sweet. No indoor seating and every time I've been here there has been a pretty long line. The latest I had was a medium raspberry smoothie. The size was good (16oz I think) but it was more like flavored iced drink than a smoothie. No ice cream in it and I'd be surprised if there were real raspberries in it. It was very refreshing after a day of shopping. $3.50+tax. read more

I am very thankful that I live near Citadel! I come here looking forward to the ice cream! 5 stars for taste, 5 stars for serving size. One scoop is actually like 2-3 scoops! They are limited on flavors, but I don't mind that, Coffee is always the way to go! Plus it saves you the trouble of deciding what flavor you want. You can never go wrong with the classics. I always get one scoop and it comes out to around $4.15. read more

It's rare I say that Starbucks is better. The espresso here is burnt and their espresso machine leaves a oily, metallic aftertaste probably from not being thoroughly cleaned. read more

This place is $#!T. I came in here expecting more, but I guess I was wrong. The service was terrible, the food was disgusting. I asked if the sandwiches were fresh, my response " Yes, we made them this morning". I asked at 1:30 something PM during my break. I later asked for a country Turkey Sandwich (BUT HOLD THE MAYO). Clearly, she was upset because she had to RE MAKE a sandwich that had already been made. DON'T WASTE YOUR TIME HERE, go to the food court instead. read more

Terrible! Poor customer service! Pricey for the quality of their products. Take your money elsewhere

Bomb cookies. Not too overly buttery, but still soft and crispy! Tomato basil soup is also delicious on a cold day. No indoor seating for when it rains though. :( read more

Amazing ice cream. Very flavorful and large quantity. Huge fan in the rocky road. They have flavors for different taste. Not too pricy.

Pronto cafe Really awesome tomato basil soup. Illy coffee better than Starbucks. Great bakery choices too read more

I came this past weekend, it was semi-busy like any other weekend. I had NELLY as my cashier (has 1998 tatted on her arm), she was so serious & unwecoming. Not even a smile, I almost felt uncomfortable taking my order. I asked for creamer in my coffee, and i was given black coffee. I went back to another girl and she says "well she didn't tell me." Like okay, get your communication skills up to par. You're working at a cafe at the outlets. Where people all over the world come to. Next time I'm just hitting STARBUCKS. Least they smile and provide good customer service. read more

Service is absolute garbage. We ask for ice cream. The guy doesn't say anything. He just starts scooping. We wanted two scoops but wanted them in different bowls (a "double") because their bowls were too small. Then we check out, and guess what, he charges us for two "singles". I ask why. Response: you have two bowls. My response: but it's two scoops....... And by the way, the whole time he was frowning at me. One of the guys said I was rude as I was walking away. I turned to him and said, 'What? Did you say I was rude? Tell me why I was rude.' Let's just leave it at that. read more

I walked right in, got quick help & took my order, the associate made some great recommendations for me. Service was great, the food was prepared nicely and tasty. Really enjoyed my flavor ice coffee.... Well done people! read more

This place has no organization whatsoever. I go in and stand in the only line there is for ten minutes only to find that the line that I was standing in was the "ice cream line." Fine. I go over to the "other register" only to find that the people who had ordered their ice creams before me were in that line already to pay. You guys fail. It was then that I had made my way out of there...pronto. All I had wanted was a hot coffee, too. Is it really that difficult to walk over to the coffee machine and get me a god damned coffee? Apparently so. read more

Very bad service, they don't look you in the eye. They just stand and talk instead of assisting customers. I had a Cesar salad and the croutons are stale along with the lettuce looked old. read more

I just want to thank who served us. Her name is Jessica, she made a lot ice cream on our cone. We asked for extra two cups to avoid the ice cream drop. It is too bad I forget to take a picture, but I am glad I made this purchase. She is sweet and nice! read more

One of the workers spit in my drink but I drank it anyways and couldn't taste it so I didn't mind, was pretty crowded, gave 3/5 because I was told they don't serve "my kind" whatever that means. Average cafe I will definitely be back read more

Just had a horrible customer service. For the mistake that worker or chef made. And Got a attitude for just asking for a my sandwich waiting 35 min. For a simple sandwich that suppose to take 10min. Worker lied that it was on the way. I believe either the chef forgot about it or worker didn't put the order in. read more

I came in 11/4 at 1:30pm. I recommended this place to my friend so we came in together. We asked for a two samples of the ice cream each. EMILY "helped" us. Her attitude was disgusting and not friendly or positive at all. It seemed like Emily was annoyed that we had even came in the cafe. When I asked for a last sample Emily said "we are only able to give one sample per customer." okay........ anyways then we ordered our scoops and after, walked to the register to pay. I asked the guy at the register and he said two samples each. (Also at least he was friendly!!!) so why did she just tell us only one??? anyways I won't be back. She was super rude and should reevaluate whether she wants to work there or not - dealing with customers on a regular basis when her attitude seems like she doesn't like people. read more

I would like let you know that they're not kind and they have an attitude to customers. I'll recommend you dont go there.

Their coffee is gross and so is their vanilla latte. The place is very small and cramped other people cut in line in front of us. Someone got a got a cold vanilla latte and it wasn't even mixed properly. The hot chocolate is okay their sandwiches are also okay. read more

The short girl with a tattoo on right arm is SO SO RUDE!! There was a old grandma and her grandson was trying to buy an ice cream. Since grandma didn't know how to order it, she was struggling with ordering. But that server was just YELLING at her. I don't know what she was thinking. She doesn't even know how to help. Just SO RUDE!! read more

Worst place in the world, first they didnt have decaf and she looked at me like i was crazy. So i order a small regular coffee, then when i go to put sugar and cream all they have is some dumb stevia packets so i ask her if they have any sugar and she looks at me annoyed and says thats all they have! Like really!?! A coffee shop with no sugar??? Gtfo here, this place is gonna go bankrupt in a few months, rude employees and crap selection. Stay away. read more

Terrible service. I ordered a turkey sandwich and a hot chocolate, both of which were extremely disappointing. The cashier asked if I wanted it toasted, which I said yes to, but when I got it, it was entirely cold. You could still see a bit of frost on top too. As for the hot chocolate, it tasted like milk with a bit of Nesquik. Not worth the price at all (Sandwich was $7, hot chocolate was $3), and will not come back. read more